Aria Care in Hampshire | 4 Care Homes

Review of
Belmont Castle Care Home
from Teresa G (Wife of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

My husband has only been here for just over a month but it has been a very safe period. His falls has lessened because of the care he has here. All the staff are excellent, very caring and compassionate. Belmont Castle is always warm and inviting. There are a lot of activites every day. The food is

very good and plenty of it. Belmont Castle residental home is a place we would recommend to everybody.

Reply from Michelle Fellows, Home Manager at Belmont Castle Care Home

Thank you for your thoughtful review. It's wonderful to hear that your husband has felt safe and well cared for at Belmont Castle. We're so pleased that our team's dedication has made a positive difference, and that you find the home warm, inviting, and full of engaging activities. Your kind recommendation means a great deal to us, and we truly appreciate your support.

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Review of
East Hill House Residential Care Home
from M B (Son of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

Excellent throughout. Staff amazinf. Real care taken with every client from bottom to top of employees' status.

Reply from Home Manager, Home Manager at East Hill House Residential Care Home

On behalf of the East Hill House team, we would like to thank you for your wonderful feedback. Thank you for your positive comments regarding our home and colleagues who work hard to deliver high standards of quality care at all times. I will pass on your kind comments to the whole team.

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Review of
East Hill House Residential Care Home
from C D (Brother of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

My brother has been a resident for approximately 8 years. He is treated with dignity and respect and the staff have a warm and compassionate relationship with him. He was very poorly over the Christmas/New Year and required a hospital admission. His care and attention prior to his hospital admission

was first class. The manger/deputy manger kept in tough with me to offer their support for the duration of his hospital stay (3 weeks). Happily he has now recovered and returned to his home.

Reply from Home Manager, Home Manager at East Hill House Residential Care Home

Many thanks for your lovey comments about the care of your brother and our team, who are dedicated to ensuring our residents are safe, happy and well cared for as part of our family at East Hill House and we are pleased he has recovered and returned home to us.

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Review of
Oaklands House Care Centre
from P E (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum seems to have settled in better than we thought she would. Her whole life has changed drastically but the staff all seem to be really thoughtful and caring and although she forgets most things she doesn't forget how kind everyone is. Her room is always clean and tidy and her clothes are clean. She

also tells me that the staff who wash her are also very kind.

Reply from Home Manager, Home Manager at Oaklands House Care Centre

Thank you so much for your lovely review of Oaklands House. We understand how big a transition this can be, and we're so pleased to hear that your mum is settling in well. It's heartwarming to know that our team's kindness and care have made a difference to her. Keeping our residents comfortable, clean, and feeling valued is always our priority. Your words mean a great deal to us!

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Review of
Oaklands House Care Centre
from A B (Husband of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

Without prejudice. They comment, it's not our job. It should have been done by housekeeping. Said loudly in front of visitors.
How my wife got ringworm brings cleanliness into question? Thankfully now under control.

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Review of
Belmont Castle Care Home
from T H (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience

My mum joined the Belmont Castle Care Home in June 2024. She took a little bit of settling in (she has Alzheimer's dementia and can be quite grumpy). In six months, the staff have taken the time to get to know her and work with her and she really has become so much more settled and content. It is lovely

to see her smiling when we visit. She has her favourites and the team have got to know her and are brilliant with her.
Both me and my brother feel so relieved after a really tough couple of years trying to do everything for our mum ourselves to know that she is safe, happy and well looked after. We chose Belmont because it had a lovely, homely feel and the staff made us feel welcome. Mum loves gardens and birds and animals so the aviary and garden area outside in the summer are a lovely bonus for her. It is not an easy decision to make on behalf of a loved one to send them to a home but now our mum has settled which is down to the hard work of all the staff at Belmont, I am pleased we chose here.

Reply from Stuart Lamacraft, Marketing at Belmont Castle Care Home

Thank you so much for taking the time to leave a review. We how understand how difficult it can be to make such an important decision on behalf of your mother. It pleases us greatly to hear that your mum has settled in well and is feeling happy and content at Belmont Castle. Our team is dedicated to providing compassionate, personalised care, and it means so much to know their efforts have made a difference for your mum and your family. It's lovely to hear that she enjoys the gardens, birds, and animals too. Your kind words are greatly appreciated by us all-thank you for your trust and support.

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Review of
Steep House Nursing Home
from Nick F (Stepson of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Excellent care, very kind, charming staff who are very competent and helpful. Always clean and tidy. Very competent registered nurses with good medical knowledge.

Reply from LIjo Renji, Manager at Steep House Nursing Home

Thank you so much for your wonderful review. We're delighted to hear that you've recognised the excellent care and dedication of our team at Steep House. It means a great deal to us that you appreciate the kindness, competence and professionalism of our staff, as well as the clean and welcoming environment we strive to maintain. Your kind words are truly appreciated by us all.

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Review of
East Hill House Residential Care Home
from A A (Wife of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

A splendid happy home - staffed by caring, loving staff - from carers, team leaders and domestic staff. A respect for the residents and their families and a respect for each other. A well run home on all levels.

Reply from Home Manager, Home Manager at East Hill House Residential Care Home

Thank you for your kind words and recognition of the team at East Hill House. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. Your feedback will be passed on to the team.

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Review of
East Hill House Residential Care Home
from A M (Friend of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

My close friend has been a resident at East Hill Residential Care Home for over 5 years. During this time, the staff have always been friendly and most attentive to her needs. and have kept us informed of developments in her health and welfare. The home appears to be kept clean and hygienic and comply

with relevant legislation. Entertainment and activities are well organised and frequent.

Reply from Home Manager, Home Manager at East Hill House Residential Care Home

Thank you for taking the time to leave us such a fantastic review! It's wonderful to hear that your close friend has been receiving such great care at East Hill House. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. I will pass on your kind comments to the whole team.

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Review of
Oaklands House Care Centre
from T G (Daughter of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

My parents are both in Oaklands House Care Centre, arriving at different times. They are care for with the utmost respect. Their rooms are beautifully clean, and looked after by all the staff. The food is freshly prepared and the choice always available. The best thing is that my parents are safe, well

cared for, warm and content. The worry we had has gone and we can now enjoy our visits.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your heartfelt review of Oaklands House. It's truly reassuring to hear that your parents are receiving such respectful and attentive care, and that their comfort and safety have brought you peace of mind. Knowing that you can now enjoy your visits without worry means a great deal to us. Your kind words about the cleanliness, fresh meals, and care from our team are appreciated - thank you for sharing your experience.

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Review of
East Hill House Residential Care Home
from Christopher M (Brother-in-law of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience

My brother-in-law has been in East Hill for the last 12 months. From the beginning the staff have been friendly, helpful and kind throughout and have loojed after my brother-in-law ever when he has had some health problems.
My wife died, unfortunately, last May and the staff arranged for him to come

to the funeral and supplied a nurser/carer to accompany him which was a great help to me.
East Hill is quite old and needs some money spent on it to bring it up to date, including the outside decking so that the residents can spend some time outside in the summer.

Reply from East Hill House, Home Manager at East Hill House Residential Care Home

Many thanks for your kind words about our team and the care of your brother-in-law at East Hill House. We are very sorry for your loss and pleased that we could support your brother-in-law and help you at such a difficult time for you all.

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Review of
East Hill House Residential Care Home
from L D (Daughter of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience

Whilst I would describe East Hill Care Home as a little shabby, the care my father receives is definitely not shabby in anyway. The home is warm, clean and welcoming. The carers are attentive, happy and always do a good job being attentive and caring. They are genuine in their care and approach to the

residents.

Reply from East Hill House, Home Manager at East Hill House Residential Care Home

Thank you so much for your kind words about East Hill House, it is lovely to hear how much you appreciate the care and compassion shown by our team to your father. It's our privilege to support each resident and their loved ones. Your kind words are greatly appreciated by all of us here at East Hill House. Thank you again.

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Review of
Oaklands House Care Centre
from Sandra L (Sister of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

All of the staff are kind, considerate, helpful and patient. Not only with the client, but with us, as a family visiting.
Our brother has been challenging at times with the staff but they have accepted this with love, humor and patience. Very much appreciated.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your kind words about Oaklands House. We're truly touched to hear how much you appreciate the care and compassion shown by our team, not only to your brother but also to your family. It's our privilege to support each resident with patience and understanding, and it means the world to know this has made a difference for you. Your thoughtful review is greatly appreciated by all of us here at Oaklands House. Thank you again.

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Review of
Oaklands House Care Centre
from Jennie N (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Oaklands House Care Centre is a wonderful home. My mother needs are taken care of. Any concerns I may have are always addressed and resolved. My mum has been a resident for 4 years 4 months and is now on end of life care where she is kept comfortable and peaceful. All the Oakland Team are such amazing

people. Compassionate, caring patient and so very kind. I couldn't wish for a better home for my mum.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you for taking the time to leave a review. It means a great deal to learn that you feel your mum is well cared for and comfortable here at Oaklands House. Our team is deeply committed to providing compassionate and attentive care, especially during such a tender time. Your kind words about our staff truly warm our hearts and inspire us to continue doing our very best. Thank you for entrusting us with your mum's care-it is an honour and a privilege.

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Review of
Oaklands House Care Centre
from Heather F (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

In my 4 months experience of my mum being cared for in Oaklands, I find the staff all kind and caring to the residents and feel they all go above and beyond towards the residents and their families whilst visiting.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your kind words regarding Oaklands House. We are pleased to hear that your experience over the past four months has been so positive. Our team is committed to providing compassionate care, which ensures both residents and their families feel supported, so your thoughtful review means a great deal. Thank you for sharing.

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Review of
Oaklands House Care Centre
from S S (Daughter-in-law of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

Oakland's staff are friendly and helpful. Mum had a scrumptious afternoon tea in the vintage tea room for her birthday, cake, balloons etc. Definitely making it a special day. There are always lots of activities to get involved in and sometimes Mum really does have a lot of fun. Thank you everyone at

the 'Oakland's Family' you are very much appreciated.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your lovely review. We're delighted to hear that your mum had such a special birthday celebration in our vintage tearoom - it's wonderful to know she enjoyed the cake, balloons, and festivities! Seeing our residents have fun and feel cherished is what we strive for every day. Your kind words about our team and activities mean the world to us all here at the Oaklands family. Thank you for sharing!

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Review of
Steep House Nursing Home
from Zoe H (Daughter of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

I would like to thank all the staff at Steep House for the care of my father. I cannot thank you enough for making me feel at peace with Dad in your care, he was always clean and happy, and the staff were amazing and always happy and welcoming from the receptionist to the doctors, managers, and especially

the lovely Nurses who work so hard, the standards are very high, and it is good to see there was no change of staff in the 14 months my dad was there which says a happy team and treated really well, they are like one big amazing family. Would highly recommend this Care Home to anyone. Many, many thanks.

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Review of
East Hill House Residential Care Home
from Jane C (Daughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience

I continue to be extremely pleased with the care my 96 year old father is getting at East Hill House. He has dementia which can be challenging at times but the staff continue to be very kind to him. You can really feel that all the staff in each role genuinely care for him. He is treated with every

respect and within the home, huge efforts are made with entertainment opportunities. He is also very happy with the food, which is so much better than in his last residence

Reply from Home Manager, Home Manager at East Hill House Residential Care Home

Thank you for your lovely comments and recognition of our team for the care your father is receiving. It is wonderful to hear that he is enjoying the food and the entertainment/activities that our team organise for our residents' well-being. They will appreciate this feedback.

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Review of
Steep House Nursing Home
from Andrew H (Son of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

"I love it here," Mum used to say, "There's always laughter."
I cannot thank the staff of Steep House enough for their tireless care, for their dedication, warmth, their unfailing humour, and for the genuine happiness they brought to Mum in her final years. The compassion, kindness, and understanding

she received throughout her four-year residency at Steep House were exemplary. There is such love here. In her final months and weeks, every aspect of Mum's end-of-life care was managed with great sensitivity. Her sad passing was peaceful and dignified. I am so grateful to every single member of the Steep House staff. From the bottom of my heart: thank you so much.

Reply from Stuart Lamacraft, Marketing Assistant at Steep House Nursing Home

Thank you for your incredibly heartfelt and kind words. It means so much to us that your mum found so much joy, laughter, and comfort during her time at Steep House. Knowing that we were able to provide her with happiness and dignity in her final years is the greatest reward for our work. Your gratitude and recognition of our team's compassion and dedication deeply touch us all. Please know that it was an honour and privilege to care for your mum, and we are so grateful to have been part of her journey. Thank you for sharing this beautiful reflection.

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Review of
Steep House Nursing Home
from Caroline P (Daughter of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

A massive thank you to all the staff at Steep House for looking after my late mum. From reception to housekeeping, carers to nurses, activity team, and managers, they were so kind to my mum, and to me. The amazing level of care given was more than we could have asked for. There was always laughter

and a listening ear. It is not an all-singing, all-dancing nursing home, it doesn't need to be, because it is full of kindness, laughter and compassion. I would recommend Steep House without hesitation.

Reply from Stuart Lamacraft, Marketing Assistant at Steep House Nursing Home

Thank you for sharing such a heartfelt and thoughtful review. We are deeply moved to hear how much the kindness, care, and compassion of the team at Steep House meant to both you and your late mum. Knowing that we could provide comfort and support during such a difficult time is incredibly meaningful to us. Your kind words about our staff and the atmosphere of the home will be shared with the entire team-they will truly appreciate it. Wishing you and your family peace and comfort, and thank you again for your warm recommendation.

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Care Homes Owned by Aria Care in Hampshire

Aria Care Locations in Hampshire (4)

Aria Care Reviews in Hampshire (394)

Belmont Castle Care Home

East Hill House Residential Care Home

East Hill House Residential Care Home

Oaklands House Care Centre

Oaklands House Care Centre

Belmont Castle Care Home

Steep House Nursing Home

East Hill House Residential Care Home

East Hill House Residential Care Home

Oaklands House Care Centre

East Hill House Residential Care Home

East Hill House Residential Care Home

Oaklands House Care Centre

Oaklands House Care Centre

Oaklands House Care Centre

Oaklands House Care Centre

Steep House Nursing Home

East Hill House Residential Care Home

Steep House Nursing Home

Steep House Nursing Home

Awards / Recognitions (2)

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