Aria Care in Isle of Wight | 1 Care Home

Review of
Solent Grange Care Home
from Cheryl C (Daughter of Resident) published on 28 February 2025

Submitted via Website • Report

Overall Experience

My mother's care over the past 5 plus years has been exemplary, and could not have been better. She thoroughly enjoyed all the entertainment and all the numerous activities. She enjoyed all the well-organised outings and the camaraderie. All staff have shown kindness, understanding and care towards

my mother and the wider family at all times. Mother always said the food was well presented and most enjoyable at all times.
We wish to thank the entire staff for the care respect and kindness shown at all times.

Reply from Home Manager, Home Manager at Solent Grange Care Home

Thank you for taking the time to leave us such a wonderful review. We're delighted to hear that your mother received such great care and enjoyed the activities, outings, and meals at Solent Grange Nursing Home. We hope we made her stay with us as comfortable as possible and would like to pass on our sincere condolences to you all.

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Review of
Solent Grange Care Home
from Lisa G (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Mum was taken into Solent Grange when her legs stopped working due to Alzheimer's progression, after an extended stay in hospital. More than a year later she is still residing at the home. I have a very close connection to Mum and can tell if anything is upsetting her.
She is very settled and enjoys

the music and entertainment put on in the various lounges. She has put on weight since arriving and enjoys her mealtimes, even though she is unable to use her arms effectively.
She enjoys her TV in her room if not out and about. All the staff are very friendly with Mum and myself, I visit 2/3 times a week and she is often in one of the lounges. Any time I have any queries they are dealt with promptly.

Reply from Home Manager, Home Manager at Solent Grange Care Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum has settled in well and is enjoying the entertainment and mealtimes here at Solent Grange Nursing Home. I will pass on your kind comments to the whole team.

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Review of
Solent Grange Care Home
from M S (Son of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Ever since Mum entered Solent Grange (in 2023) she has appeared happier and healthier than she did at home alone. The atmosphere as soon as you enter is friendly and warm. The whole team works really hard to make sure residents are safe, engaged, entertained and happy. Mum eats better than before, starting

with a full cooked breakfast (which she never had at home!) and constant teas and nibbles throughout the day. Mum has dementia but the brilliant activities team at Solent Grange ensures there are always plenty of fabulous things going on to keep everyone busy. They are always going out on trips, having music and dancing in the home and plenty of animals to cuddle. This ensures she never feels lonely or isolated and we feel completely reassured that she is being safely looked after and we are so grateful that we found Solent Grange.

Reply from Home Manager, Home Manager at Solent Grange Care Home

Thank you for taking the time to leave us such a wonderful review. We're delighted to hear that your mum is happy and receiving such great care at Solent Grange Nursing Home. It's great to know that she's enjoying the activities, meals, and caring environment we strive to provide. I will pass your kind comments on to the team who will be delighted to hear your feedback.

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Review of
Solent Grange Care Home
from Stuart S (Son of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My mother has been at this home for approximately 3 years and I can say the care she has received has been absolutely first-class!
She is always clean, warm and comfortable and likes all of her carers.
Whenever we have had any queries or problems they have been sorted straight away.
I can't recommend

this care home highly enough.

Reply from Alison Gray, Home Manager at Solent Grange Care Home

Thank you for your lovely comments regarding our home and colleagues. We're so pleased to hear that your mother has received first-class care during her time at Solent Grange Nursing Home. Ensuring that she feels comfortable and happy is always our top priority. I will pass on your kind comments to the whole team.

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Review of
Solent Grange Care Home
from Emma W (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Like most/all relatives of those benefiting from being residents at Solent Grang,e this is such an emotional and challenging time however all the staff express how much they care for Dad and indirectly show us so much respect and diligence leading to peace of mind which is priceless. From the reception

team, events, nursing, catering, and all other employees Dad and ourselves are treated with dignity and respect and we are always informed of any incident that we need to be aware of. Dad couldn't be in a better place. Thank you

Reply from Home Manager, Home Manager at Solent Grange Care Home

On behalf of the Solent Grange Nursing Home team, we would like to thank you for your wonderful feedback. We're happy to hear that your dad is receiving such great care which has provided you with peace of mind during such an emotional time. Your kind comments have been passed on to the team who will be delighted to hear your feedback.

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Review of
Solent Grange Care Home
from Simon B (Son-in-law of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

Just want to say thank you to all the staff, especially the Lifestyle Lead and her team. It is lovely to see all residence having a lovely time, going out and enjoying themselves. When you first enter the building everybody is helpful and taking so much care, it is lovely to see.

Reply from Home Manager, Home Manager at Solent Grange Care Home

Thank you for your kind words and recognition of the team at Solent Grange. The care and services we deliver as a team to our residents and their loved ones are extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review of
Solent Grange Care Home
from Sue H (Daughter of Resident) published on 1 November 2024

Submitted via Website • Report

Overall Experience

I cannot fault the care, compassion, understanding and dedication shown to Mum this month, she has settled so well we couldn't be happier with Solent Grange during such a challenging time for us. Thank you so much, from us all. Mum needed emergency respite care due to dad being taken into hospital,

which has now turned into permanent care. Everything was sorted so smoothly and really made my initial panic about both Mum and Dad ease. Thank you so much.

Reply from Stuart Lamacraft, Marketing Assistant at Solent Grange Care Home

Thank you for taking the time to write a review. We're pleased to hear that your mum has settled in well and that our team's care and support have brought comfort to you during such a challenging time. It's our privilege to be here for your family, and we're dedicated to making Solent Grange a safe, welcoming home for your mum. Please know we're always here to support both her and your family however we can.

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Review of
Solent Grange Care Home
from P B (Niece of Resident) published on 7 October 2024

Submitted via Website • Report

Overall Experience

I am so pleased with the responsive care provided at Solent Grange. My aunt displayed some changes in behaviour and the staff knew her so well they immediately realised it was likely due to an infection she didn't even realise she had, antibiotics were quickly organised and she was back to her usual

self. She is well cared for and staff are kind and genuinely interested in her wellbeing and interests. The activities staff are also excellent and organise a wide range of quizzes, music and outings.
The food is also of good quality and there is always a choice if they don't like what is on the menu.
I cannot recommend this care home highly enough.

Reply from Stuart Lamacraft, Marketing Assistant at Solent Grange Care Home

Thank you so much for your recent review of Solent Grange Care Home. We're thrilled to hear that your aunt has received such attentive and responsive care from our team. It's so important to us that we know our residents well enough to notice even the smallest changes, and we're glad we could help her get back to her usual self quickly. Your kind words about our staff's dedication to her well-being and the variety of activities offered mean the world to us. We're also pleased to hear that she enjoys the quality and choice of our meals. Thank you for your trust and recommendation-it's truly appreciated!

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Review of
Solent Grange Care Home
from S S (Daughter-in-law of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

My mum-in-law has been in Solent Grange for nearly a year now and she is totally happy and settled. This home has completely changed my thoughts about care homes. All the staff are fantastic, nothing is too much trouble. The residents are treated with dignity and friendship at all times and they are

always having fun and keeping busy. The activities team are amazing, my mum-in-law has done more in the last year than she has done for years and she always has a smile on her face. We are so happy to have found Solent Grange and feel so reassured that she is getting the best possible care in the best possible place.

Reply from Monika Jankauskaite, Digital Marketing Manager at Solent Grange Care Home

Thank you so much for your feedback! It's incredibly rewarding to know that we've been able to change your perception of care homes. Providing a supportive and enriching environment for our residents is at the core of what we do, and we're delighted that your mum-in-law feels respected, valued, and treated with dignity and friendship by our dedicated staff.

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Review of
Solent Grange Care Home
from M A (Brother of Resident) published on 17 May 2024

Submitted via Postal Card • Report

Overall Experience

This was my first visit to see my brother since he became a resident in April. After six weeks in a hospital ward, it was very reassuring to see him in his own room and clearly very well cared for. The staff at Solent Grange are extremely friendly and they are looking after my brother with huge understanding,

sensitivity and individual attention. I feel very relieved and could not ask for more.

Reply from Monika Jankauskaite, Digital Marketing Manager at Solent Grange Care Home

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your first visit to Solent Grange Care Home was reassuring and positive. Please know that we're here to support you and your brother every step of the way, and we remain committed to providing exceptional care at Solent Grange Care Home.

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Review of
Solent Grange Care Home
from Susan D (Sister of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

I'm very happy with the care my brother is receiving. The staff are very friendly and attentive. There are several activities that residents can participate in such as craft, baking, visits from local musicians and trips out. The resident guinea pig gets lots of attention.

Reply from Monika Jankauskaite, Digital Marketing Manager at Solent Grange Care Home

Thank you for sharing your feedback. We're honoured to be entrusted with your brother's care, and we remain committed to providing him with the highest standard of support and companionship.

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Review of
Solent Grange Care Home
from K W (Daughter of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

Excellent, personalised care. Exceptional staff always going the extra mile. The staff extend their caring to the wider family of the resident. Always plenty of activities and stimulation to suit all likes.

Reply from Monika Jankauskaite, Digital Marketing Manager at Solent Grange Care Home

Thank you for sharing your wonderful feedback! We're delighted to hear that you received excellent, personalised care at Solent Grange Nursing Home.

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Review of
Solent Grange Care Home
from Jan W (Daughter of Resident) published on 16 May 2024

Submitted via Website • Report

Overall Experience

Dad has been at Solent Grange for 22 months, firstly on the Nursing floor and now on the ground floor, and his care has been with dignity and kindness.
He has enchanted many staff with his cheeky ways, and I love it when staff share with me his latest imaginations.
As his regular visitor, I've come

to feel like the staff are an extension of my family and feel confident that I can ask about anything I'm unsure of.
They always make time for me and I never feel silly asking.

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Review of
Solent Grange Care Home
from Stephen S (Son of Resident) published on 18 March 2024

Submitted via Postal Card • Report

Overall Experience

My mother came to Solent Grange in November 2023 in a very depressed and unhappy state of mind. Thanks to the work of the staff at the care home she is now back to her happy, smiling, chatty self. She admitted she could not see herself recovering less than a month ago. And it is solely down to the work

of the staff at Solent Grange that she has achieved what others in the medical profession have failed to do. I am eternally grateful to have my mother back to enjoy the later stages of her life.

Reply from Sydney Lyttleton, Marketing Assistant at Solent Grange Care Home

We are thrilled to hear about the positive transformation your Mother experienced at Solent Grange. It's heartwarming to know that she has regained her happiness, smile, and chatter, thanks to the dedicated efforts of our staff. Your words speak volumes about our team's compassionate care and support. We understand the importance of fostering a nurturing environment where residents can thrive, and we're honored to have played a role in your Mother's recovery. Thank you for entrusting us with her care, and we're delighted that you can now enjoy precious moments together in the later stages of her life. If there's anything further we can do to support you and your Mother, please don't hesitate to reach out.

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Review of
Solent Grange Care Home
from Jill J (Wife of Resident) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience

From April 2022 to December 2023, from admission to death, my husband was looked after beautifully. All the staff were well informed, caring and friendly towards him and his family. Their approach was proactive. I would describe the care they gave him when he was dying as "loving care" for him, me and

my daughter.

Reply from Monika Jankauskaite, Digital Marketing Manager at Solent Grange Care Home

We are deeply touched by your heartfelt review and want to express our sincere condolences for the loss of your husband. Your kind words about the care provided at Solent Grange mean a lot to us. It is our commitment to provide compassionate and supportive care, and we're honoured to have been a part of your husband's journey during such a significant period. The fact that you describe the care during his final moments as "loving" speaks volumes about the dedication and empathy of our staff. We're grateful for the trust you placed in us, and please know that our thoughts are with you, your daughter, and your family during this difficult time.

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Review of
Solent Grange Care Home
from J T (Wife of Resident) published on 6 November 2023

Submitted via Postal Card • Report

Overall Experience

Solent Grange Care Home and all the staff are excellent. They are a team and work together so well. They understand and respond to the very difficult task of caring for people with dementia. The staff listen and respond. Always professional, yet kind and understanding. A care home of outstanding excellence,

leading the way to better care for all.

Reply from Sydney Lyttleton, Marketing Assistant at Solent Grange Care Home

Thank you for taking the time to share your thoughts about Solent Grange Care Home and its dedicated staff. Your positive feedback is greatly appreciated and we're pleased to hear that you've had such a good experience with our team. We'll continue to work diligently to maintain our high standards of care. Your support and kind words are very encouraging.

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Review of
Solent Grange Care Home
from Ricky L (Son of Resident) published on 26 October 2023

Submitted via Website • Report

Overall Experience

My father has recently moved to Solent Grange and I must say the standard of care there is top class! He was not keen to be there initially (who is!?) but has quickly realised that the staff and facilities are definitely making his life much easier, and it’s so much better than the last place he stayed,

he’s now happy to be there, great food, great caring staff and top facilities, thank you Solent Grange for making my life and my father's easier, it’s such a hard time for all but you guys have helped so much.

Reply from Sydney Lyttleton, Marketing Assistant at Solent Grange Care Home

We deeply appreciate your positive feedback regarding your father's recent move to Solent Grange Nursing Home. It's wonderful to hear that the standard of care provided has quickly changed his perspective, and he's now content with his new home. Your kind words about the staff, facilities, and the quality of care, along with the appreciation for the great food, are truly valued. We understand that these transitions can be challenging, and we're here to provide the support and comfort needed during such times. Thank you for sharing your experience and for placing your trust in Solent Grange.

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Review of
Solent Grange Care Home
from Sian C (Daughter of Resident) published on 17 October 2023

Submitted via Postal Card • Report

Overall Experience

Solent Grange is a modern, clean and welcoming place. My mother was well looked after during her three-plus months stay here and was treated with dignity and respect throughout. When she died, I was overwhelmed by the kindness and thought shown by the staff. My only negative comment would be that it

was not always easy to find nursing or care staff if I needed to ask a question or discuss something, both in person or on the phone, because they are all extremely busy and work hard to give patients the best care.

Reply from Sydney Lyttleton, Marketing Assistant at Solent Grange Care Home

We appreciate your thoughtful review of Solent Grange. We're pleased to hear that your mother received excellent care and was treated with dignity and respect throughout her stay. Your understanding of our dedicated and hardworking staff, who are frequently engaged in providing the best care, is truly appreciated. Thank you for your kind words.

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Review of
Solent Grange Care Home
from Alice B (Daughter of Resident) published on 5 October 2023

Submitted via Postal Card • Report

Overall Experience

I am very happy with the care being provided for my dad. All staff I have had contact with are very professional and treat my dad with dignity and respect. His room is clean and tidy, the food is well prepared and the general atmosphere is always friendly. Thank you.

Reply from Sydney Lyttleton, Marketing Assistant at Solent Grange Care Home

We appreciate your positive feedback about the care provided for your father here at Solent Grange Care Home. It's heartening to know that staff are professional and treat him with dignity and respect. The cleanliness of his room, well-prepared food, and the overall friendly atmosphere are all important indicators of quality care. Thank you for sharing your thoughts.

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Review of
Solent Grange Care Home
from F F (Daughter of Resident) published on 29 September 2023

Submitted via Postal Card • Report

Overall Experience

I am very happy for my mother to be living in Solent Grange. It is an excellent home in every sense. The reception staff and admin are always very welcoming. The manager is available to talk to relatives and is very approachable. All staff have been and continue to be most polite and friendly. When

entering the house it's rather more like a hotel atmosphere than a care home. Everyone is clean, tidy, bright and airy. My mother has mobility issues and requires extra help at times and I know they understand and support her with her limitations in this regard. So kind!

Reply from Sydney Lyttleton, Marketing Assistant at Solent Grange Care Home

We appreciate your feedback about Solent Grange Care Home. It's wonderful to hear that you're very happy with your mother's care. Our welcoming reception staff, approachable manager, and polite and friendly care team contribute to the positive atmosphere. The clean, tidy, and bright environment that resembles a hotel atmosphere is a great testament to the quality of care. The support and understanding provided for your mother's mobility issues reflect the kindness and compassion of the staff. Thank you for sharing your thoughts.

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Care Home Owned by Aria Care in Isle of Wight

Aria Care Locations in Isle of Wight (1)

Aria Care Reviews in Isle of Wight (80)

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Awards / Recognitions (2)

Top 20 Large Care Home Groups 2024

Winner of the Large Care Home Group award at the 2023 National Care Awards

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