Aria Care in Suffolk | 1 Care Home

Review of
Rendlesham Care Centre
from G B (Wife of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

The staff work and interact as an understanding, high standard, kind, knowledgeable and compassionate in every aspect of a quality team approach to and for my darling husband! Our son's friends, and family have offered excellent feedback, on their regular visits. The sense of calm and attention for

the residents and staff team alike, truly is heartwarming, impressive and reassuring. Thanks to all.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Many thanks for your lovely comments about the care your husband is receiving, as a team we are dedicated to ensuring our residents are happy, safe and well looked after as part of our Rendlesham family, we are pleased your loved ones and friends have enjoyed their regular visits to us their feedback is appreciated as well.

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Review of
Rendlesham Care Centre
from L T (Friend of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience

My friend loves it here. The staff are all friendly and they enjoy the meals here. They also love the room they are in. Rendlesham Care Centre is in a lovely corner of Suffolk, near Woodbridge which is great for a lovely day out.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a fantastic review. We're happy to hear that your friend is receiving such great care, enjoying the meals, and the friendly atmosphere created by our team at Rendlesham Care Centre. I will pass on your kind comments to the whole team.

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Review of
Rendlesham Care Centre
from Victoria C (Friend of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience

A delightful care home. We visited our dear friend who seemed very happy here. Settled in well. Found the home to be very clean and tidy. Well-appointed rooms and we found the staff and the management to be very friendly and approachable.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for your lovely review. We're delighted to hear that your friend is receiving such great care and has settled in at Rendlesham Care Centre. Our team strives to create a positive, friendly environment, and we're glad that this was reflected during your visit. I will pass on your kind comments to the whole team.

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Review of
Rendlesham Care Centre
from B S (Nephew of Resident) published on 28 February 2025

Submitted via Website • Report

Overall Experience

Every time I visit Rendlesham Care Centre I am so impressed with the home and the service given to the residents. It is a home from home. Everyone looks happy and content and nothing is too much from the whole team who are all so happy to help.
The activities in the home are very good, always something

going on. The hospitality and food is very impressive. My relative always says how much he enjoys the meals and how much choice there is.
The care team are very considerate and seems to really care. The home is always clean, tidy and smells nice.
I have met the Manager on several occasions and she seems very lovely and professional.
Thank you to everyone for all you do.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us a review and we appreciate your feedback about our home and team, it is wonderful to hear that your loved one is enjoying the food and activities, we always want it to be a home from home for all our residents and their families when they visit so are pleased this is the case.

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Review of
Rendlesham Care Centre
from David C (Son of Resident) published on 28 February 2025

Submitted via Website • Report

Overall Experience

Mum who is 97 years old joined Rendlesham Care Home in March 2024 having had a fall at home and then was unwilling to walk. She has short-term memory loss and was correctly allocated into a mild dementia unit where there are similar residents. From day 1 she has been very well looked after and both

her and I are content and happy with her placement. I visit 6 times a week and also enjoy the regular management meetings with relatives. I enjoy the interactions with management and staff and feel my comments and suggestions are welcomed. I can easily talk to the staff to get daily updates on how Mum is doing. Security of possessions has really improved with the addition of one-to-one support for some walking residents. I was the dressed-up Father Christmas last December and had fun with the staff's elves and with all the residents. I'm pleased that the home now has 3 events people and can see the variety of events they organise, hopefully, some trips out soon in the minibus.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Many thanks for your lovely comments and we are pleased that your Mum has settled in at Rendlesham and you are happy with her care, we value feedback and suggestions and are pleased you are happy with these interactions with the team along with the variety of activities being offered, our resident's happiness and wellbeing is our priority. We also appreciate you dressing up as Father Christmas in our festive celebrations and that you had fun.

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Review of
Rendlesham Care Centre
from Liz F (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Outstanding care for our precious Mum over the past 18 months. All those who work there really care about my Mum (reception, housekeeping, and hospitality included) and go the extra mile to make sure the best is being done for her. It's been a tough journey getting here, as all those with family needing

care will know, all made so much easier with the support of Rendlesham Care Centre.

Reply from Home Manager, Rendlesham Care Centre at Rendlesham Care Centre

Many thanks for your lovely review and it is our privilege to care for your mum and all our residents as part of our family at Rendlesham, we are pleased to hear our support through the journey has helped to make it easier for your family.

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Review of
Rendlesham Care Centre
from V B (Daughter of Resident) published on 31 December 2024

Submitted via Website • Report

Overall Experience

My mum was only at Rendlesham Care Centre for a short time but the care and attention she received was fantastic. As a family, it was a very hard time for us but knowing how well she was being looked after made it easier.
The staff are friendly, caring and above all, supportive of both residents and

visitors.
I actually cannot recommend them enough.
They treated Mum with dignity and respect throughout her stay and I thank them for that.

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Review of
Rendlesham Care Centre
from Neil G (Son of Resident) published on 8 March 2024

Submitted via Postal Card • Report

Overall Experience

Since my mother has been moved to Oak 1 I have seen a big improvement as she is sitting in the day room with the other residents in an armchair instead of a wheelchair during the day. She looks more alert and we have been able to communicate with her on each of our visits lasting one hour.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for your lovely review of Rendlesham Care Centre. We would like to thank you for your words of kindness which are very much appreciated, it’s great to hear the positive feedback about your mum. Individual care of our residents is of utmost importance to us. I will pass on your wonderful comments to the whole team at Rendlesham.

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Review of
Rendlesham Care Centre
from J K (Wife of Resident) published on 27 October 2023

Submitted via Postal Card • Report

Overall Experience

My husband was admitted for palliative care but passed away three days later. He was treated very well and the staff were caring and sympathetic.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

On behalf of the Rendlesham team, we would like to thank you for your positive feedback. Although your husband was only with us for a short time, we hope we made his stay with us comfortable and would like to pass on our condolences.

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Review of
Rendlesham Care Centre
from P B (Daughter of Resident) published on 9 October 2023

Submitted via Postal Card • Report

Overall Experience

Staff and management have been wonderful, helpful from the start. The be fair we couldn't have done without the supportive highly value their time and kindness. 10 stars.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for your review and positive comments regarding Rendlesham and our team who work hard to maintain high standards of quality care for all those living in our community. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be passed on to the team.

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Review of
Rendlesham Care Centre
from Lara B (Daughter of Resident) published on 6 October 2023

Submitted via Postal Card • Report

Overall Experience

The care and support from the management and staff alike have been of great comfort to me and my family.
My stepmother has also been a resident for over a year, and we didn't give it a second thought to recommend it for our father.

Reply from Home Manager at Rendlesham Care Centre

Thank you for your review and positive comments regarding Rendlesham and our team who work hard to maintain high standards of quality care for all those living in our community. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be passed on to the team.

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Review of
Rendlesham Care Centre
from Jo W (Daughter of Resident) published on 30 August 2023

Submitted via Postal Card • Report

Overall Experience

My dad has been here for six weeks and I cannot thank the staff enough for how they are looking after my dad. They treat him with kindness, respect and dignity. If I have any questions the staff are always available, nothing is too much for them.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your dad is receiving such great care at Rendlesham and the services we deliver as a team to our community is extremely important to us. I will pass on your kind comments to the whole team.

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Review of
Rendlesham Care Centre
from Gary B (Son of Resident) published on 30 August 2023

Submitted via Postal Card • Report

Overall Experience

We are very happy with dad's care in all aspects.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

On behalf of the Rendlesham team, we would like to thank you for your wonderful feedback. Thank you again for your review.

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Review of
Rendlesham Care Centre
from R B (Wife of Resident) published on 4 July 2023

Submitted via Postal Card • Report

Overall Experience

I want to say that my husband is always happy. Staff are very friendly. My husband is dressed smartly and he is treated with dignity and respect. Also, I want to mention that my own voice, as family, is always listened to. The manager is very approachable and always happy to have a chat with us.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for your lovely comments regarding the team and management at Rendlesham. The care and services we deliver as a team to our residents and the entire family are extremely important to us. Your feedback will be shared with the team.

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Review of
Rendlesham Care Centre
from Tania S (Daughter of Resident) published on 16 February 2023

Submitted via Postal Card • Report

Overall Experience

My dad was welcomed into the care home with compassion and understanding. The whole team have been so friendly, and nothing is too much trouble. The care he receives is outstanding.

Reply from Home Manager at Rendlesham Care Centre

Tania, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your dad is receiving such great care at Rendlesham. I will pass on your kind comments to the whole team.

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Review of
Rendlesham Care Centre
from Ann M (Wife of Resident) published on 16 February 2023

Submitted via Postal Card • Report

Overall Experience

Since my husband has been in Rendlesham Care Center, he has been treated with dignity, great care and kindness, for which I am so very grateful.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

We would like to thank you for your words of kindness, Ann, which are very much appreciated, and we are so pleased your husband has settled in at Rendlesham. All comments will be passed on to the team.

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Review of
Rendlesham Care Centre
from Rhoda F (Daughter of Resident) published on 13 January 2023

Submitted via Postal Card • Report

Overall Experience

I am so happy that we have found this care home for my mum and dad. Everyone is kind and friendly, my parents have settled well and they enjoy the food and activities. Everything has been thought of for the resident's comfort and well-being. My mum likes her room and enjoys having her hair done. Milo,

the dog, is a big hit.

Reply from Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a fantastic review Rhoda! We're happy to hear that your parents are enjoying the food and activities and being part of the Rendlesham family. I will pass on your kind comments to the whole team.

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Review of
Rendlesham Care Centre
from R C (Husband of Resident) published on 22 November 2022

Submitted via Postal Card • Report

Overall Experience

The most striking element is the attitude and professionalism of all the staff.

Reply from Home Manager at Rendlesham Care Centre

Many thanks for your wonderful review. Your comments will be passed on to the team who will be delighted to hear your feedback.

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Review of
Rendlesham Care Centre
from R L (Daughter of Resident) published on 22 November 2022

Submitted via Postal Card • Report

Overall Experience

An excellent experience from the first time I rang and enquired. Friendly professional service and great care. The residents are treated with dignity and respect and there are lots of activities on offer.

Reply from Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear your feedback on the care and services offered to our residents and we strive to offer a variety of activities to everyone at the home. I will pass on your kind comments to the whole team.

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Review of
Rendlesham Care Centre
from Matthew H (Son of Resident) published on 20 June 2022

Submitted via Postal Card • Report

Overall Experience

After Rendlesham Care Centre took my mum in, back in August she has improved tenfold. My father has been visiting her here on a daily basis. The home has been very helpful towards my father who also has dementia and is also keeping an eye on him for me. It has now come to the point where my dad needs

constant care. I feel totally reassured by the fact that my dad is coming here as the care I have witnessed is absolutely excellent.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Rendlesham and we look forward to continuing that great support to your dad when he joins us. I will pass on your kind comments to the whole team.

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Care Home Owned by Aria Care in Suffolk

Aria Care Locations in Suffolk (1)

Aria Care Reviews in Suffolk (73)

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