Aria Care in Worcestershire | 2 Care Homes

Review of
The Boynes Care Centre
from N T (Next of Kin) published on 11 March 2025

Submitted via Website • Report

Overall Experience

I am very content with the care provided. Thank you to all the staff, who are always polite, happy to help and are very cheerful at all times. There are a variety of activities that all the residents are encouraged to participate in.

Reply from Home Manager, Home Manager at The Boynes Care Centre

Many thanks for taking the time to leave us your feedback and we are pleased to hear your happy with the care provided and range of activities that are available, the wellbeing of our residents is important to us so we like to offer a variety of activities to meet varying needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from Sandra L (Daughter of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience

Our mother was only at the home for a short time, but during that time she was cared for with kindness and compassion. All staff were friendly , approachable and accommodating. Even bringing us tea/ coffee & biscuits.
Thank you so much for making mums last days comfortable.

Reply from Home Manager, Home Manager at The Boynes Care Centre

On behalf of the entire team here at The Boynes, we would like to thank you for your positive feedback. Although your mother was with us for a short time, we hope we made her stay as comfortable as possible. Please accept our sincere condolences to you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Holmwood Care Centre
from C B (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

From my relatives arrival to the care centre, all staff from every department have been friendly and welcoming and very informative on all routines and procedures, any enquiries dealt with promptly. The extra effort put in over the Christmas period was outstanding.
My relative has received very good

care, with all levels of staff having good knowledge, for example, pressure area care etc. My new year wish would be for them to have a few extra hands, as some days they barely stop for a drink.

Reply from Home Manager, Home Manager at Holmwood Care Centre

Thank you for your kind words about the care your relative has received since arriving at Holmwood and it is great to hear that you all enjoyed the festive season together at our home. We appreciate all your feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from Sarah Q (Daughter of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

My mum was only in The Boynes for a short time but during this time I was overwhelmed with their kindness and the care they showed not only to Mum but to me and my family. They organised a birthday party for her which was lovely.

Reply from Stuart Lamacraft, Marketing Assistant at The Boynes Care Centre

Thank you so much for sharing your experience with The Boynes. It warms our hearts to know that, even during your mum's short time with us, our team's kindness and care made a meaningful difference to both her and your family. Organising her birthday party was our pleasure- it's moments like these that create lasting memories. Your words mean the world to us, and we're truly honoured to have been part of her journey.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from A D (Daughter of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

I was so pleased we managed to get my late mother into the home. It had a really comfortable feel to it and the staff were always very friendly and helpful. This in turn reassured me that Mum was comfortable and well cared for by a professional team. Visiting here there has always been a good experience

and it was very touching that members of staff came to the funeral.

Reply from Stuart Lamacraft, Marketing Assistant at The Boynes Care Centre

Thank you so much for your heartfelt review of The Boynes. It means a great deal to us to know that your late mother was comfortable and well cared for, and that you felt reassured by our team's support and professionalism. We're truly honoured to have been part of her life and to have provided a space that brought you both comfort during a difficult time. Attending her funeral was our way of paying respects to a cherished member of our community. Thank you for sharing your kind words- they mean so much to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from D S (Husband of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience

What an amazing Care Home this is! Highlights of recent times have included a wonderful Teddy Bears Picnic with two very talented and professional musicians and the biggest teddy bear we have ever seen! Then there was the Dog Show; a lovely relaxed informal atmosphere; all the dogs got on well together.

It was just pure fun.
As a family, we have enjoyed special gatherings with picnic lunches and afternoon teas in their delightful walled garden. Nothing is ever too much trouble, we are always welcomed and helped out with any arrangements. Some of these visits have been particularly significant for my wife with her friends coming from New Zealand, France, Italy and Scotland.
We have enjoyed two delightful birthday parties at The Boynes.
In so many ways the Carers and Staff go to such lengths to make us feel included. As one of my wife's close friends remarked "the staff are so lovely with her, she couldn't be in a better place".

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from Juliet N (Daughter of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience

The Boynes have been caring for my mother since September 2023. They have been exceptional in their care towards her. The staff are kind, understanding and professional and have ensured my mother's needs are met at all times. Her room is kept clean and tidy and the home always appears well organised.

They have welcomed us as a family and nothing is ever too much trouble to organise whether it be a small gathering with mum's friends for a birthday lunch, a picnic in the garden or a visit home. There are numerous social events organised by the home which are full of variety and inclusive of all. To date, we have been very pleased with the quality of care received at The Boynes.

Reply from Stuart Lamacraft, Marketing Assistant at The Boynes Care Centre

Thank you for your thoughtful review. We're so pleased to hear that your mother has been receiving exceptional care at The Boynes and that our team has made you and your family feel so welcome. It's wonderful to know that the staff's efforts, from keeping her room tidy to organising special gatherings, have made a positive difference. We truly appreciate your kind words and are glad that you're happy with the care provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from Amanda W (Niece of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

My uncle, who had been in and out of the hospital needed 24/7 nursing care as he was no longer safe to leave between home care visits. The home manager came to assess him, and he was able to move to The Boynes the following morning. They even provided the transport. I have every faith in The Boynes

as my mother was also a resident here until she passed away in March.

Reply from Monika Jankauskaite, Digital Marketing Manager at The Boynes Care Centre

Thank you for your kind words. We're glad your uncle's transition to The Boynes went smoothly and that our support was helpful. It means a lot that you have confidence in our care, especially given your previous experience with your mother, who is missed by the whole team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Holmwood Care Centre
from Louise O (Daughter of Resident) published on 31 July 2024

Submitted via Website • Report

Overall Experience

Thank you so much for the wonderful care provided to our Dad at the end of his life. He was only with you a short time however his and our experience was of kindness, professionalism and respect. This means so much at a very difficult time for our family, knowing that we did our best by placing our

trust in your care.
I thank you for your responsiveness prior to us selecting Holmwood and to the Deputy Manager, for answering my queries with knowledge and candour. You and your team did not let us down.
Everyone was so helpful and nothing was too much trouble. The dignity afforded at the end of Dad's life made a difficult time more bearable.

Reply from Monika Jankauskaite, Digital Marketing Manager at Holmwood Care Centre

Thank you so much for your kind words. We're deeply touched to hear that our care provided comfort during such a challenging time. It was a privilege to support your dad and your family. We're grateful for your trust in us and pleased to know that our team's efforts made a difference. If you ever need to talk or require any support in the future, please don't hesitate to reach out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Holmwood Care Centre
from S S (Daughter of Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience

I find the staff helpful when I have any worries or concerns, they are dealt with and I am kept informed of what is happening. Two staff members have been helpful when Mom got confused and a little upset.
When asked by a relative if Mom liked where she lived, she said " I am very lucky, people look

out for Mr and I have some good friends!" Mom also loves her room, or 'apartment' as she calls it.

Reply from Monika Jankauskaite, Digital Marketing Manager at Holmwood Care Centre

Thank you for sharing your positive experience with Holmwood Care Centre. We are delighted to hear that our staff have been helpful and responsive to your worries or concerns and that you feel well-informed about your mother's care. Creating a homely and comfortable environment for our residents is important to us, and we are pleased that it resonates with your mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Holmwood Care Centre
from Maura G (Friend of Resident) published on 19 June 2024

Submitted via Postal Card • Report

Overall Experience

Overall the care is very good... but communication between some staff and residents is very poor... a language barrier, a lot of the nursing staff can't or don't speak English making life very difficult for lots of people.

Reply from Monika Jankauskaite, Digital Marketing Manager at Holmwood Care Centre

Thank you for your feedback about Holmwood Care Centre. We appreciate your acknowledgement that the overall care is very good, and we value your insights on areas where we can improve. Your feedback is important to us as it helps us improve our services. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call at 01562 824 496 at your earliest convenience, it would be greatly appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Holmwood Care Centre
from P T (Wife of Resident) published on 19 June 2024

Submitted via Postal Card • Report

Overall Experience

After my husband being in a couple of homes prior to Holmwood he is finally settled and is a lot happier but also for the family we feel relieved knowing my husband is in a better home. The staff are very friendly, helpful and considerate. We are always kept informed about my husband if he is ill, or

has a doctor to visit him. On the whole we are very pleased with the care given to my husband.

Reply from Monika Jankauskaite, Digital Marketing Manager at Holmwood Care Centre

Thank you for sharing your experience with Holmwood Care Centre. We are delighted to hear that your husband has settled in well here and is much happier compared to his previous homes. Knowing that you and your family feel relieved and confident in the care he is receiving means a great deal to us. We are committed to providing a friendly, helpful, and considerate environment, and it's gratifying to hear that our team's efforts are making a positive impact.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Holmwood Care Centre
from H D (Daughter of Resident) published on 19 June 2024

Submitted via Postal Card • Report

Overall Experience

Mum has been a resident at Holmwood for over 12 months. She has settled in very well and is happy. She tells me often how lovely the staff are and how well they treat her. Mum now eats well and says the food is excellent. She eats much better now than when she was living in her own home.
Mum takes

part in various activities and enjoys having her hair done.
It is great peace of mind to know Mum is being so well cared for! Thanks to all staff!

Reply from Monika Jankauskaite, Digital Marketing Manager at Holmwood Care Centre

Thank you for sharing such wonderful feedback about your mother's experience at Holmwood Care Centre. We are thrilled to hear that she has settled in well and is happy with her life here. Your kind words about the peace of mind you feel knowing she is well cared for mean a great deal to us. Thank you for acknowledging the hard work of our staff. We will make sure to share your appreciation with them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from Martin D (Son of Resident) published on 17 January 2024

Submitted via Website • Report

Overall Experience

It was my mother’s 97th birthday on 2nd January and the wonderful staff arranged for her to meet her family (15 of us in all including 4 great grandchildren) at a village pub restaurant near Evesham. We all had a fabulous day with her and huge thanks must go to the carers who accompanied her. In the

time that mum has been at the Boynes she has met nothing but kindness and caring and she loves you all!

Reply from Sydney Lyttleton, Marketing Assistant at The Boynes Care Centre

Thank you for sharing such heartwarming feedback about your mother's 97th birthday celebration at The Boynes Care Centre. We are thrilled to hear that the staff arranged a wonderful gathering, allowing your family to share in the joy of the special day. It's heartening to know that your mother has experienced nothing but kindness and care during her time at The Boynes. We truly appreciate your kind words and are grateful for the opportunity to be a part of creating cherished moments for your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from V B (Wife of Resident) published on 20 October 2023

Submitted via Postal Card • Report

Overall Experience

I am very happy to give the Boynes a glowing report. The nursing care was very professional and nothing was too much trouble to make residents comfy. My husband had his own room with an en suite. Everything was very clean. All the staff were polite and cheerful. The food was excellent and well-cooked.

I would recommend this care home to anyone who wants their loved ones to be safe and well cared for.

Reply from Sydney Lyttleton, Marketing Assistant at The Boynes Care Centre

We are grateful for your positive feedback regarding The Boynes Care Centre. Your praise for the professional nursing care, dedication to residents' comfort, and overall cleanliness of our home is greatly appreciated. Our dedicated staff, along with the excellent, well-cooked food, further exemplify the high-quality care provided. Your recommendation highlights our commitment to the safety and well-being of our residents, and we thank you for your kind words and support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Holmwood Care Centre
from R U (Niece of Resident) published on 26 September 2023

Submitted via Postal Card • Report

Overall Experience

Holmwood Care Centre took lovely care of my uncle. All of the nurses made him smile even on the last few days of his life. He was always smart, clean, tidy and content whenever we visited. The nurses always made time for him and we could all tell that he was comfortable there. The home was spotlessly

clean and the nurses were always available to answer any questions.

Reply from Sydney Lyttleton, Marketing Assistant at Holmwood Care Centre

We appreciate your feedback about Holmwood Care Centre and the care provided to your uncle. It's heartening to hear that the nurses were able to make him smile even in his final days. The smart, clean, and tidy appearance, along with his contentment during your visits, are important indicators of the quality of care. The cleanliness of the home and the nurses' availability to answer questions are commendable. Thank you for sharing your positive experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from Gill S (Daughter of Resident) published on 25 September 2023

Submitted via Postal Card • Report

Overall Experience

The Boynes Care Centre provides a lovely calm environment where the residents are kept safe and well cared for. The staff are always very welcoming and are kind, caring and gentle with mum. Any concerns or issues are always discussed with us immediately. Mum's health and comfort are uppermost. A weekly

activities sheet is always on display with many pursuits available.

Reply from Sydney Lyttleton, Marketing Assistant at The Boynes Care Centre

We appreciate your feedback about The Boynes Care Centre. It's heartening to hear that our dedicated staff provide a calm and safe environment for residents, and that the team are welcoming, kind, caring, and gentle with your mother. The prompt discussion of concerns and a focus on health and comfort are essential aspects of quality care. Thank you for sharing your positive experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Holmwood Care Centre
from Paul M (Respite Resident) published on 31 July 2023

Submitted via Postal Card • Report

Overall Experience

Thank you all very much for all your help and care, you are all amazing.

Reply from Sydney Lyttleton, Marketing Assistant at Holmwood Care Centre

Thank you for your kind words and for taking the time to leave us a review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Holmwood Care Centre
from Geraldine M (Private Carer of Resident) published on 21 July 2023

Submitted via Website • Report

Overall Experience

I attend the home on a weekly basis to provide routine foot care to most of the service users. I worked here many years ago as a nurse and was pleased to be asked to return in my new role.
The staff are always welcoming, friendly and approachable. The care I see given is excellent. Everyone goes above

and beyond to ensure that the service users are happy and motivated.
They work as a team but also seem to be like one big happy family. From the domestics, to the care staff, cooks and activity ladies, nurses and management, they all have the service users right at the heart of all they do.
Keep doing what you do.

Reply from Sydney Lyttleton, Marketing Assistant at Holmwood Care Centre

We're truly grateful for your dedicated service at Holmwood Care Centre and for sharing your positive perspective. Your observations of the welcoming, friendly, and approachable staff are heartwarming. It's wonderful to hear that you've witnessed excellent care and the team's commitment to ensuring the service users' happiness and motivation. The sense of unity and a big happy family is a testament to the collaborative and compassionate spirit of everyone at the home. Thank you for being an integral part of this community, and we'll certainly continue our commitment to providing exceptional care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Boynes Care Centre
from D E (Son of Resident) published on 27 March 2023

Submitted via Postal Card • Report

Overall Experience

Excellent home, has looked after my mother's needs for a number of years. Very friendly and highly competent staff. The Boynes Care Centre is truly a home from home, we particularly enjoy all the great activities organised - this adds a very social dimension - the icing on the cake!

Reply from Sydney Lyttleton, Marketing Assistant at The Boynes Care Centre

Thank you for taking the time to leave such a positive review. Our experienced staff at The Boynes Care Centre, constantly aspire to make a difference in the life of those we engage with. This ensures the transition into care is not only seamless, but that their ongoing residence with us is fulfilling and meaningful. Our varied approach to activities/entertainment encourages residents to share their interests, develop new ones, and continue their hobbies during this new stage in their lives. Thank you again for your kind words, they will be passed on to the rest of the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Aria Care in Worcestershire

Aria Care Locations in Worcestershire (2)

Aria Care Reviews in Worcestershire (122)

The Boynes Care Centre

The Boynes Care Centre

Holmwood Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

Holmwood Care Centre

Holmwood Care Centre

Holmwood Care Centre

Holmwood Care Centre

Holmwood Care Centre

The Boynes Care Centre

The Boynes Care Centre

Holmwood Care Centre

The Boynes Care Centre

Holmwood Care Centre

Holmwood Care Centre

The Boynes Care Centre

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers