Care Homes Owned by Aria Care
Aria Care Locations (67)
Portsdown Hill Road, Bedhampton, Havant PO9 3JY
"My husband has only been here for just over a month but it has been a very safe period. His falls has lessened because of the care he has…" Read all 137 reviews
Belmont Castle Care Home is set in three acres of beautiful gardens, with panoramic views across the Solent and the Downs, it is very well established as it opened as a residential care home in April 1986. Offering 40 spacious en-suite rooms, a wide… Read more about Belmont Castle Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 40 Rooms from £1,400 / week
201 St James's Road, Croydon CR0 2BZ
"The head chef of Albany provided beautifully presented and delicious food for a small gathering to celebrate my mother's 80th. Not only was…" Read all 112 reviews
Albany Lodge Nursing Home is a purpose-built nursing home situated on St James’ Road, Croydon offering 100 spacious en-suite rooms with personal showers, a wide range of facilities and 24-hour expert care. Albany Lodge Nursing Home is set in the… Read more about Albany Lodge Nursing Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 100 Rooms from £1,500 / week
Tower Hill Road, Dorking RH4 2AY
"My Mother has been a resident for 18 months, I am very satisfied with her care and attention. All the staff are very caring and consider…" Read all 58 reviews
Garth House Nursing Home is Located in a quiet residential area on the western slopes of Tower Hill, just to the south of Dorking in Surrey. With a homely atmosphere and highly trained staff available to get to know residents individually offering… Read more about Garth House
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- 42 Rooms from £1,550 / week
Bushy Park Road, Teddington TW11 0DX
"Walking into reception everyone is so friendly and inviting this runs throughout the whole home. The staff are to be applauded for their…" Read all 52 reviews
Deer Park View Care Centre in Teddington, named because it overlooks the historic Royal hunting ground of Bushy Park, offers residential, nursing and dementia care. The home is organised so as to create a homely and social feel with a comfortable… Read more about Deer Park View Care Centre
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- Sensory Impairment
- 60 Rooms from £1,800 / week
Windygates Road, Leven KY8 4DP
"Mum is now very well settled in Scoonie House and thoroughly enjoys her time there. The friendly and welcoming atmosphere pervades…" Read all 48 reviews
Scoonie House is a charming Victorian home sympathetically converted to provide residential care for up to 36 elderly residents providing residential and palliative care on a permanent and short stay basis, trial stays are also available. Located… Read more about Scoonie House
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 36 Rooms from £1,350 / week
Plaxton Way, Ware SG12 7FB
"Our dad was a resident at Riverside Place for 8 months. During his stay we were very happy with the care that he received, and all staff…" Read all 64 reviews
Riverside Place is situated on the banks of the River Lea in walking distance to Ware town centre, the home provides quality residential, nursing and dementia care on a permanent and short stay basis. They love learning as much as they can about the… Read more about Riverside Place
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 72 Rooms from £1,800 / week
Faringdon Road, Shippon, Abingdon OX13 6LN
"The care and kindness shown to our friend on our visits is amazing. I have no doubt that he is looked after so well and all his needs are…" Read all 81 reviews
Stowford House Care Home is a beautiful purpose-built nursing home overlooking the Oxfordshire greenbelt, situated in the village of Shippon near the historic market town of Abingdon. Offering 51 spacious en-suite rooms with personal showers, a wide… Read more about Stowford House
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 53 Rooms from £1,550 / week
8a Nelson Road, New Malden KT3 5EA
"My mother-in-law has been a resident for nearly four years since a fall that fractured her hip. Her dementia is slowly progressing and she…" Read all 97 reviews
Brook House Nursing Home is a highly reputable, purpose-built Nursing Home conveniently situated in a peaceful residential area of New Malden. Offering 32 spacious en-suite rooms with personal showers, a wide range of facilities and 24-hour expert… Read more about Brook House Nursing Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 32 Rooms from £1,600 / week
Old Schools Lane, Ewell Village, Epsom KT17 1TJ
"My mum came to Priory Court straight from hospital on 9th December. Right from an initial visit on 7th December we were impressed,…" Read all 149 reviews
Priory Court Care Home is a very well established, reputable, purpose-built nursing home situated within walking distance of Ewell West Station in the historic village of Ewell. The home benefits from being positioned in Old School Lane, a quiet… Read more about Priory Court
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 89 Rooms from £1,700 / week
33 Hastings Road, Bexhill-on-Sea TN40 2HJ
"Since my mum move to Southlands she has been very happy. Its lovely that we can visit at any time and are always made very welcome. Mum is…" Read all 71 reviews
Southlands Place is located in a quiet residential area in Bexhill-on-Sea, providing quality dementia, residential and nursing care for up to 71 elderly residents on a permanent and short stay basis. With views of the coast and beautiful countryside… Read more about Southlands Place
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 72 Rooms from £1,500 / week
Whiteyetts, Sauchie, Alloa FK10 3AQ
"After a long wait to get a place for my husband in Hillview, knowing the facility as my mother was a resident, I am thrilled as this is a…" Read all 27 reviews
Hillview is located in Sauchie, with a warm family atmosphere, highly trained staff are available to get to know residents individually offering the highest standards of care to the elderly with nursing care including learning disabilities and acquired… Read more about Hillview Court
- Care Provided
- Nursing
- Residential
- Older Person Care
- Learning Disability
- Dementia
- Short Term/Respite
- Palliative Care
- 48 Rooms from £1,475 / week
Old Farleigh Road, Farleigh Common, Warlingham CR6 9PE
"It's quite amazing to all what the Cranmer Court have achieved since its opening. Care support always on hand in any emergency and the help…" Read all 75 reviews
Cranmer Court is a beautiful purpose-built care home offering residential, nursing and dementia care on a permanent and short stay basis. The home is located within large and attractive landscaped gardens, easily accessible from the ground floor rooms,… Read more about Cranmer Court
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 62 Rooms from £1,750 / week
Station Road, Heathfield TN21 8DR
"Very happy with Heffle Court the staff and managers are superb so friendly and treat you like one big family nothing is ever too much for…" Read all 45 reviews
Heffle Court Care Home is situated in Heathfield, East Sussex, in an area of outstanding natural beauty providing nursing and residential dementia care for up to 39 residents living with Alzheimer’s disease and other progressive dementias, including… Read more about Heffle Court
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 41 Rooms from £1,500 / week
Scaynes Hill Road, Lindfield, Haywards Heath RH16 2QG
"My husband is extremely happy here and very relaxed. The staff are amazing not only in the standard of care they give - which is excellent,…" Read all 125 reviews
Walstead Place Care Home in Haywards Heath is a magnificent 19th-century country squire’s residence, sensitively converted to provide the highest standard of residential care for up to 43 elderly residents, including trial stays, short stays, convalescent… Read more about Walstead Place Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 45 Rooms from £1,590 / week
Lion Green, Haslemere GU27 1LD
"Wonderful caring staff. So attentive and always there to answer questions or help. Very good activities for the residents.…" Read all 97 reviews
Chestnut View Care Home is a purpose-built nursing home situated in Lion Green, Haslemere offering 60 spacious en-suite rooms, a wide range of facilities and 24-hour expert care. Set in an ideal location with well-maintained gardens. Chestnut View… Read more about Chestnut View Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 60 Rooms from £1,400 / week
Off Old Hollow Lane, Winshill, Burton-on-Trent DE15 0DR
"Outstanding care home who go above and beyond for our grandad. Nothing is to much and they are just FANTASTIC. Grandad always looks so…" Read all 36 reviews
Mount Pleasant care home in Burton-upon-Trent is a modern, purpose-built home. Enjoying beautiful views over the local countryside, the home offers a calm, peaceful and tranquil environment close to the town centre. The home provides excellent residential… Read more about Mount Pleasant Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 50 Rooms from £1,125 / week
Grange Road, Oak Lane, Sevenoaks TN13 2PG
"The care, attention and support given to my husband from the start is impressive. I discuss my husband with the staff regularly so that…" Read all 70 reviews
Kippingtons Nursing Home in Sevenoaks provides residential, nursing and dementia care for up to 50 elderly people, including trial stays, short stays, convalescent care and long-term care for individuals or couples. At the home, all staff are highly… Read more about Kippingtons Nursing Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 55 Rooms from £1,575 / week
West Street, Sompting, Lancing BN15 0DA
"Rectory House Nursing Home has looked after mum very well, she is very happy there. She is always clean and tidy. The staff are very good…" Read all 46 reviews
Rectory House is a beautifully preserved building with a Georgian style frontage and inviting driveway lined with oak, pine and chestnut trees. Located in Sompting, with a warm family atmosphere, highly trained staff are available to get to know residents… Read more about Rectory House Nursing Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 48 Rooms from £1,350 / week
19 Edward Road, Bromley BR1 3NG
"My mother had been in Sundridge Park Care Home 18 months after a hospital stay. Her care is always good with very caring staff. She is fed…" Read all 72 reviews
Sundridge Court Nursing and Care Home in Bromley provides residential, nursing and dementia care of the very highest standard for up to 28 elderly people, including trial stays, short stays, convalescent care and long-term care for individuals or couples.… Read more about Sundridge Court Nursing Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 30 Rooms from £1,825 / week
Frethey Lane, Bishops Hull, Taunton TA4 1AB
"Staff welcoming and my auntie seems very happy and comfortable. Thank you for looking after her so well. Some of the questions we haven't…" Read all 47 reviews
Frethey House Care Home offers residential and nursing care, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The home is a beautiful Victorian building that has been skillfully converted into a friendly… Read more about Frethey House
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 41 Rooms from £1,300 / week
30 St James Road, Tunbridge Wells TN1 2JZ
"What immediately stands out at Firtree - the staff hold their heads up. Ready to engage, keen to help, look you in the eye. Always with a…" Read all 53 reviews
Firtree House Nursing Home provides the highest standards of nursing care for up to 42 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The home has strong community links and is… Read more about Firtree House Nursing Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 50 Rooms from £1,225 / week
Park Road, Camberley GU15 2LN
"All the staff at Kingsclear are friendly, helpful, and kind, both to residents and visitors. Communication relating to Mum's needs and care…" Read all 67 reviews
Kingsclear Care Home is situated in the affluent suburb of Camberley, providing quality residential, nursing and dementia care for 90 residents on a permanent and short stay basis. Kingsclear offers first-class facilities and accommodation, allowing… Read more about Kingsclear
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Sensory Impairment
- 97 Rooms from £1,700 / week
Oaken Holt, Eynsham Road, Oxford OX2 9NL
"My mother had been a resident of Wytham House for over three years and her care in that time has been amazing and faultless. She really…" Read all 41 reviews
Situated within the Oaken Holt estate, Wytham House care home offers residential and nursing dementia care centred on providing a safe environment, including trial stays, short stays, convalescent care and permanent care for individuals or couples. Specialist… Read more about Wytham House
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- Eating Disorders
- 40 Rooms from £1,600 / week
177 Kingston Hill, Kingston upon Thames KT2 7LX
"My mother initially stayed at Galsworthy House for respite and was very happy there. She returned home, but when her health deteriorated…" Read all 69 reviews
Galsworthy House Nursing Home in Kingston Upon Thames provides the highest standards of residential, nursing and dementia care, including trial stays, short stays, convalescent care and permanent care for individuals or couples. The stunning period… Read more about Galsworthy House Nursing Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 72 Rooms from £1,850 / week
Kenn Road, St George, Bristol BS5 7PD
"All the staff are so welcoming and supportive. A very caring support to family and friends. Overall, very happy with the care the residents…" Read all 39 reviews
St Georges is a modern, purpose-built nursing home in Bristol. Located in a quiet residential area three miles from the city centre, St Georges provides specialist nursing care for up to 67 people, offering trial stays, short stays, long-term care and… Read more about St Georges Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 68 Rooms from £1,250 / week
Huntercombe Place, Nuffield, Henley-on-Thames RG9 5SE
"Very happy with everything that Huntercombe Hall do for my mum. All very good at what they do and the care they receive.…" Read all 50 reviews
Huntercombe Hall Nursing and Care Home is an elegant Victorian Manor House, providing residential, nursing and dementia care for up to 42 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples.… Read more about Huntercombe Hall Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 42 Rooms from £1,500 / week
High Street, Wootton Bassett, Swindon SN4 7AH
"To all managers and staff of Miranda House, thank you for the second year of the invitation to Christmas dinner to spend with my wife and…" Read all 35 reviews
Set in the historic Wiltshire town of Royal Wootton Bassett, Miranda House is a purpose-built home providing residential, nursing and dementia care support for up to 65 older people, including trial stays, shorts stays, convalescent care and long-term… Read more about Miranda House
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Mental Health
- 68 Rooms from £1,250 / week
Eynsham Road, Farmoor, Oxford OX2 9NL
"My mum has been at Oakenholt for seven years. I can't fault the care that's provided. The staff have not only fulfilled there duties but…" Read all 71 reviews
Oaken Holt Nursing and Residential Home in Farmoor provides the highest standard of residential and residential dementia care for up to 43 elderly residents including trial stays, short stays, convalescent and permanent care for individuals or couples.… Read more about Oaken Holt Nursing and Residential Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 59 Rooms from £1,450 / week
Walker Street, Kincardine-on-Forth, Alloa FK10 4NT
"The staff at Forth Bay, from the cleaners to the management have to be highly praised. They are cheerful, very approachable, and never too…" Read all 24 reviews
Forth Bay is a purpose-built nursing home located in a beautiful area close to the River Forth offering a full range of nursing and dementia care support, including trial stays, short stay and convalescent care, as well as long-term care. Forth Bay… Read more about Forth Bay Nursing Home
- Care Provided
- Nursing
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 58 Rooms from £1,550 / week
Ridgemount Road, Sunningdale, Ascot SL5 9RL
"Since mum was transferred from hospital to Dormy House, she has changed her lonely life on her own to meeting other residents. It's going…" Read all 85 reviews
Dormy House in Sunningdale provides the highest standards of residential, nursing and specialist dementia care for up to 88 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The team… Read more about Dormy House
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 88 Rooms from £1,650 / week
Aria Care Reviews (4822)
Frethey House
from D R (Niece of Resident) published on 19 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Frethey House
Thank you for taking the time to leave us a review and it is lovely to hear that your auntie is happy and comfortable with us at Frethey House, it is our privilege to support her and we appreciate your feedback which has been shared with the team.
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Denham Manor
from Karen C (Daughter of Resident) published on 19 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The
Every single member of staff is friendly and happy, all genuinely loving their job.
Thank you all!
Reply from Home Manager, Home Manager at Denham Manor
Many thanks for taking the time to leave us a review and for your lovely comments about our home, team and the care your mum is receiving, we are pleased she likes her room and our gardens and hope she will get to enjoy them more as the weather improves. Your feedback has been shared with the whole team who will be delighted to receive it.
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Southlands Place
from Jenny M (Daughter of Resident) published on 19 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Mum is looked after so well by all the lovely staff. She enjoys all the food and she has a lovely room.
The entertainment is fantastic.
The home is first class and
Reply from Fiona Yurteri, Home Manager at Southlands Place
Many thanks for your positive review. We're happy to hear that your mum is receiving such great care at Southlands Place and is happy with her room, the food, and the entertainment. I will pass on your kind comments to the whole team, who will be delighted to hear your feedback.
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Southlands Place
from Sylvia S (Friend of Resident) published on 19 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
The staff are all friendly and the building is very well equipped.
Reply from Home Manager, Home Manager at Southlands Place
Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that your experiences at Southlands Place have been so positive. I will pass on your kind comments to the whole team.
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Heffle Court
from D D (Son of Resident) published on 18 March 2025Submitted via Website • Report
Overall Experience
3.0 out of 5
The big downside for me was financial admin. I was unaware that the direct debit
Reply from Home Manager, Home Manager at Heffle Court
We pride ourselves on the resident experience and are pleased to hear you were happy with your mothers care during her time at Heffle Court. We have passed on your feedback to the team, and they will use your feedback to continue to improve the services we provide.
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Dormy House
from Andrew P (Son of Resident) published on 17 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Dormy House
Thank you for taking the time to leave us such a fantastic review. We're happy to hear that your mum is receiving such great care at Dormy House. The care and services we deliver as a team to our residents are extremely important to us, so we're delighted to hear that you and your family feel supported. I will pass on your kind comments to the whole team.
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Heffle Court
from L C (Daughter of Resident) published on 17 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Heffle Court
Thank you for your lovely review. The team at Heffle Court works hard to ensure that both our residents and their loved ones feel happy and cared for, so we're delighted to hear that you had a lovely experience. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
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Heffle Court
from R C (Daughter of Resident) published on 17 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Heffle Court
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Heffle Court and that she has formed friendships with the team. Our team is dedicated to going above and beyond to make sure everyone feels comfortable and supported. I will pass on your kind comments to the whole team.
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Huntercombe Hall Care Home
from Clare A (Daughter of Resident) published on 17 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Huntercombe Hall Care Home
Thank you for your lovely review, it's really appreciated by the whole team. Everyone here is dedicated to giving the best care possible, so it's wonderful to hear that you're happy with everything we do for your mum. We'll pass on your comments to our team!
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Southlands Place
from H F (Friend of Resident) published on 17 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Southlands Place
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you enjoyed the Valentine's Day quiz and that you felt welcomed by the team at Southlands Place. I will pass on your kind comments to the whole team.
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Brook House
from Karen M (Daughter of Resident) published on 17 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Brook House, Home Manager at Brook House
Thank you so much for your heartfelt message, Karen, we're so happy to hear that Brook House has turned out to be the perfect place for your mum. It means a lot to us that you felt confident in your choice from the very beginning and that she's settled in so well. We always aim to create a warm, welcoming environment where everyone feels at home, and it's wonderful to know your mum is enjoying the activities and her new routine. Your kind words mean so much to us, and we'll continue doing our very best to make sure she's happy and comfortable. Thank you again for taking the time to share your kind words with us!
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Abbeycrest Nursing Home
from Clemence G (Daughter of Resident) published on 17 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home
On behalf of the team at Abbeycrest, we would like to thank you for your wonderful feedback. We're happy to hear that your mum received such great care and settled in so quickly during her respite stay. Your kind comments have been passed on to the team, who will be delighted to hear your feedback.
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Acacia Lodge
from B C (Aunt of Resident) published on 17 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Acacia Lodge
Many thanks for your lovely feedback about our team and home, the care and services we deliver as a team to our residents and their loved ones is extremely important to us, your feedback will be shared with the team, who will be delighted to hear it.
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Galsworthy House Nursing Home
from Stella C (Wife of Resident) published on 17 March 2025Submitted via Website • Report
Overall Experience
4.0 out of 5
The staff were polite and caring
I do think he was left too much on his own in his room and was not stimulated enough
I therefore had to take up this job which didn't give Me the respite I needed
Reply from Home Manager, Home Manager at Galsworthy House Nursing Home
We pride ourselves on the resident experience and are pleased to hear you were happy with your husbands care during his time at Galsworthy House. We have passed on your feedback to the team, and they will use your feedback to continue to improve the services we provide.
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Forth Bay Nursing Home
from N H (Granddaughter of Resident) published on 14 March 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
suitable to entertain them. There are times when I know my gran is well looked after depending on what team is on that day. Personal care and hygiene could be improved.
Reply from Home Manager, Home Manager at Forth Bay Nursing Home
Feedback like yours is extremely important to us, as it does not align with the typically positive responses we receive. We understand that you have already spoken with our team, who have taken your concerns seriously and implemented improvements based on your feedback. If there is anything further we can do, please don't hesitate to reach out to us directly.
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Ferfoot Care Home
from L P (Sister of Resident) published on 14 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Ferfoot Care Home
Thank you so much for your lovely feedback! We're really pleased to hear that you've felt so welcomed and well-informed during your visits. Our team genuinely cares about all our residents, and it's fantastic to know that your sister is happy here at Ferfoot. We'll be sure to pass on your kind words to everyone - they really do go above and beyond. Thanks again for sharing your thoughts, and we're so grateful to have your trust and support!
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Dormy House
from I M (Mother of Resident) published on 14 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Dormy House
Thank you for your lovely feedback. We're so glad to see that mum is starting to meet other residents and settle in. We understand it takes time to adjust, and we're here to support her every step of the way. It's great to know that our team have been kind and helpful in meeting her needs. We'll keep doing our best to make sure she feels comfortable and cared for. Thanks again for your kind words!
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Knowle Park Nursing Home
from Joanne H (Daughter of Resident) published on 14 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
They made sure my Dad was totally spoilt and he was made to feel very special indeed.
The genuine care that the staff provide at Knowle Park to my Dad on a daily basis means such a lot, not only to my Dad but to us as his family
Great work to all at Knowle Park and thank you for everything you do.
Reply from Home Manager, Home Manager at Knowle Park Nursing Home
Thank you so much for your kind words. It means the world to us to know that your dad felt so special on his birthday. The team at Knowle Park genuinely cares for each resident, and we're so glad that this shows in the way we look after your dad every day. It's a real privilege to be a part of his life, and we're grateful for the trust you and your family place in us. We'll continue doing everything we can to make sure he feels loved and cared for. Thanks again for taking the time to share your lovely comments!
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Brook House Nursing Home
from Robin B (Son-in-law of Resident) published on 14 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Brook House, Home Manager at Brook House Nursing Home
Thank you so much for taking the time to share your feedback, Robin, we know how challenging it has been for your mother-in-law and your family and it's great to hear that our team are doing a good job of looking after her. We're very proud of our them and their commitment to person-centred care and your recognition of our efforts means the world! Thanks again for your lovely review.
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Brook House Nursing Home
from S B (Daughter of Resident) published on 14 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Brook House, Home Manager at Brook House Nursing Home
Thank you so much for your lovely feedback, we're so pleased to hear that Mum is enjoying herself and it's great to see her engaging with the activities and entertainment we put on. It's wonderful to hear that your family are assured in her care - we really appreciate your trust in us!
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Awards / Recognitions (2)
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