Aria Care | 67 Care Homes

Review of
Kingsclear
from Marina H (Friend of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

A beautiful setting and superb facilities.
The restaurant food is exceptional and delicious.
The cafe is a good place to meet up and have a cuppa.
Our friend is a resident and we stayed for about 4 and a half hours as we had lunch and then afternoon tea with hot cross buns that we brought from home

Would highly recommend this Residential Care Home

Reply from Home Manager, Home Manager at Kingsclear

Thank for your lovely review, we're so glad to hear you enjoy spending time at Kingsclear, it's a pleasure to have you! It's so important to us that our residents' loved ones can feel a part of our community and we look forward to seeing you again soon. We appreciate your high praise of our food - we'll send your compliments to the hospitality team! Thanks again for your kind words and recommendations.

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Review of
Hamilton Nursing Home
from J F (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother was treated respectfully and gently during her final years with very aggressive Alzheimer's disease. The staff did everything they could to give her an interesting and happy life. They also ensured she has a quiet and dignified death. They really pulled out all of the stops to do the best

for mum and I am very glad I chose Hamilton Nursing Home to take care of her.

Reply from Home Manager, Home Manager at Hamilton Nursing Home

We're grateful for your thoughtful words about your mother's time with us at Hamilton Nursing Home. Supporting residents with Alzheimer's requires particular care, and we're glad our team could provide both comfort and dignity throughout her journey. Your trust in us during such an important chapter means a great deal.

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Review of
Oaken Holt Nursing and Residential Home
from S B (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

A beautiful care home with kind and supportive staff, friendly and always polite. Cleanliness is of high priority and staff offer care to my mum that is tailored to her needs.
Staff keep on top of any difficulties we have incurred and have rectified them swiftly. Communication is very good and I feel

my mother is very well cared for.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Many thanks for your positive review. We're delighted to hear that your mum is receiving such great care at Oaken Holt and that our team has made a positive impact on her wellbeing. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Bradbury House
from Carolyn C (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother has recently moved to Bradbury House. She has settled in really well thanks to all the wonderful staff. I would not hesitate to recommend Bradbury House. Thank you.

Reply from Bradbury House, Home Manager at Bradbury House

We're so pleased to hear your mother has settled in well at Bradbury House. Our team works hard to help new residents feel at home, so it's lovely to know their efforts have made a difference. Thank you for your recommendation - we truly appreciate it.

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Review of
Bradbury House
from C C (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

A wonderful afternoon tea with out mum. The staff here are fantastic, so hard working and so caring to all their residents as well as visitors. No problems and if there are any they are immediately solved or put right. A absolute pleasure and our mum love it here. With dementia, she thinks she is in

a 'holiday camp' how much happier can this get.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you for sharing your experience. We're glad you enjoyed the afternoon tea and noticed how hard the team works to support both residents and visitors. It's particularly good to hear your mum feels so at home here - that's exactly the atmosphere we aim for. We appreciate you taking the time to leave this feedback.

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Review of
Bradbury House
from Susan P (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

Wonderful staff so kind and caring to our mum and all residents. Everyone is so happy here. They is always so much for everyone to do and to interact with each other. Mum has dementia and is so well cared for and I recommend this home to everyone. Mum being here is the best thing we could of done for

her to keep her brain going. She is so happy.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you for your kind words. We're really pleased to hear your mum is happy and well cared for at Bradbury House. Our team works hard to create a supportive environment, especially for residents living with dementia, so it's good to know this is making a difference for her. We appreciate you recommending us - that means a lot.

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Review of
Bradbury House
from Tina C (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

Very homely and friendly. Nothing is too much for the staff.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for your wonderful feedback! We're delighted to hear you find Bradbury House homely and friendly - creating a warm, welcoming environment is so important to us. It's particularly heartwarming to know you've experienced our staff's dedication first-hand; they truly do take pride in going the extra mile for our residents. Your kind words mean the world to our team!

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Review of
Bradbury House
from P H (Son-in-law of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

Excellent care, wonderful staff and management.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you for your lovely review! We're so pleased to hear you've had such a positive experience at Bradbury House. Our team works tirelessly to provide excellent care, and it's incredibly rewarding to know their efforts are appreciated. Your kind words mean the world to us-thank you for taking the time to share them.

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Review of
Forth Bay Nursing Home
from J S (Power of Attorney of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

The main contribution point is that in the case of care workers, there is little continuity. If you wish to meet up with staff on a particular day, they were not there on the previous day. So, issues go unresolved. On the plus side, the food and menu is fine. The nurses are professional and attentive.

The home is kept tidy. Excellent reception!

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Thank you for your feedback. We're sorry to hear about your experience with continuity in our team. We'd really appreciate the opportunity to speak with you directly to better understand your concerns. Your insight will help us look into this further and explore how we can make improvements. We're glad to hear that otherwise you've found our team to be professional and attentive - thanks again for your feedback.

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Review of
Belmont House Nursing Home
from P B (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Mum has been in Belmont House for 7 years and in that time Mum and our family have formed very special relationsips with the staff which has made a very painful process a calmer one for us all and we have made many precious memories which will help us now that Mum is at peace.I can not thank the staff

enough for their care towards us all,we really could not have wished for a better experience.All the staff without exception treated us all with so much compassion and shared with us in our laughing and crying....everyone of you has played a special role in making Mum and us all feel loved,valued and so well cared for...thank you all from the bottom of my heart.xxx

Reply from Belmont House, Home Manager at Belmont House Nursing Home

Thank you so much for taking the time to share such wonderful feedback with us. We're all so sorry for your loss and are all thinking of your family at this difficult time. Mum was very special to us all and will be missed dearly. We've made so many lovely memories with her and your family over the years and we're so grateful that you all became such a big part of our community. We're so happy to hear that we could make life easier for you all - it's so important to our team to care not only for our residents but their families too so your kind words about their efforts mean the world to us. Thank you again for your lovely review, Penny, we wish you and your family all the best!

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Review of
Bradbury House
from Claire H (Daughter-in-law of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff are amazing, also very attentive and helpful. The residents are given so much care and attention, with care and arranged activities. The staff are very caring and patient. They go above and beyond.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for your kind words regarding Bradbury House. We're delighted to hear how much you've appreciated the care and attention provided to your mum by our wonderful team. It truly means the world to us to know that our staff's dedication, patience, and efforts have made such a positive difference. Ensuring our residents feel valued, supported, and engaged is at the heart of what we do, and we're so grateful for your thoughtful feedback.

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Review of
Bradbury House
from Emma H (Granddaughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

Nan has been at Bradbury House for 8 months now and we could not be happier with how she is being looked after. There are activities everyday, you can tell it is like a family here and the residents are loved and looked after. The social media posts also mean I get to see my nan everyday. The staff

here go above and beyond and we feel extremely lucky that nan got a place here.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for taking the time to leave a review. It's wonderful to hear that your nan has settled in so well and that you feel she's loved and cared for as part of our Bradbury House family. Our team takes great pride in creating a warm, engaging environment, and it means the world to us that you've noticed their dedication. We're also so pleased you enjoy our social media updates; it's lovely to be able to share those special moments with you. Thank you for trusting us with your nan's care - we feel very lucky to have her here!

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Review of
Belmont Castle Care Home
from Noel H (Son of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Staff are exceptional, always smiling, nothing is too much trouble. The public rooms are bright and cheerful. Food is good and plentiful. Location is good and easy access. Trips well organised.

Reply from Belmont Castle, Home Manager at Belmont Castle Care Home

Thank you so much for your lovely review. We're delighted to hear that you've had such a positive experience at Belmont Castle. Your kind words about our staff, facilities, and activities mean a great deal to us all. It's wonderful to know that the warm atmosphere and attention to detail have made a difference.

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Review of
Southlands Place
from Liz S (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

My mother stayed at Southlands as a respite resident for a couple of weeks and had a warm and friendly welcome, settling in very quickly. This has helped us to make a decision to change this to permanent residency. We have nothing but praise for the staff who are approachable and friendly but also importantly

very experienced and efficient. My mother has really enjoyed the activities she has joined in with during this time. Southlands does not have the institutional feel (or smell) that so many homes seem to have and visitors are always welcome.

Reply from Home Manager, Home Manager at Southlands Place

Many thanks for your positive review. We're delighted that your mother felt comfortable with us during her respite stay and that she's now part of the Southlands Place family. Providing excellent care and service to our residents and their loved ones is a top priority for us, so your feedback truly means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Belmont Castle Care Home
from V H (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

My dad moved into the care home after having falls at home and being diagnosed with dementia. The managers and staff have made my dad very welcome. They attend to his every need which is very reassuring for me and my family.
Dad says he likes living at the care home and everyone works really hard there.

I have seen this for myself too.
I am very grateful for everything they do for my dad as it gives me peace of mind knowing they are there 24/7.
It is nice that we can visit dad anytime as it is like home from home. This has really helped my dad settle in as quickly as he has.
I would like to say a BIG thank to all the staff at Belmont Castle as you are all truly amazing.

Reply from Michelle Fellowes, Home Manager at Belmont Castle Care Home

Thank you so much for taking the time to leave a review. We're truly touched to hear how well your dad has settled in at Belmont Castle. It means a great deal to know that our care and support have brought comfort to both him and your family. Your kind words are a wonderful encouragement to our team, who always strive to create a warm and welcoming home-from-home. Thank you again for your trust - it's a privilege to care for your dad.

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Review of
Heffle Court
from C M (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

I can't speak highly enough of the manager at Heffle Court! My beloved manor had a financial situation arise and the manager built a case and fought very hard for her when nobody else would.
My mother has been at Heffle Court for nearly 4 years and is very happy there. With such caring staff, you

couldn't ask for more.

Reply from Heffle Court, Home Manager at Heffle Court

Thank you, for your kind words and recognition of the team at Heffle Court. We're delighted to hear that your mother is receiving such great care and feels happy here. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Belmont House Nursing Home
from N G (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

Support and care of my mother has been exceptional. She is now eating and drinking well, is happy and more engaged. The change in her since she moved to Belmont House is remarkable.

Reply from Belmont House, Home Manager at Belmont House Nursing Home

Thank you for your lovely review, Nicole, we're so happy to see how far your mother has come with both her physical and mental wellbeing and it's an honour to have helped her on this journey. It's wonderful to hear that she's so happy at Belmont House - we are lucky to have her here! Our team will be touched to hear your lovely comments.

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Review of
Coppice Lea
from Michael P (Husband of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff looking after my wife at Coppice Lea were like an extensions of my family, making my wife feel very welcome and comfortable.
They are extremely caring and mindful of my wife's condition at all times, giving me a piece of mind knowing she was well cared for.
Nothing seemed to be too much

trouble.

Reply from Home Manager, Home Manager at Coppice Lea

Thank you so much for your lovely words, we're touched to hear that you felt like part of the family at Coppice Lea, it was wonderful to spend time with you and your wife. We were absolutely delighted to see her meet her rehabilitation goals and return home in better shape! We wish you both the best!

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Review of
Garth House
from Deborah B (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

The service the Garth House provided for my late mother was outstanding. Her health in particular was catered for 24/7. Care home staff treat family members with respect and friendliness. Nothing too much trouble. Weekly activities including the hair salon every Tuesday was a highlight for mother. Guests

always welcome, including our dog who loved to visit.

Reply from Home Manager, Home Manager at Garth House

Thank you for taking the time to leave us such a fantastic review, Deborah! We're delighted to hear that your mother received such great care at Garth House and that she enjoyed the weekly activities. Our team is dedicated to ensuring that both residents and families feel supported, so it's wonderful to hear that you had such a positive experience. We are truly sorry for your loss, and we hope we made your mother's stay as comfortable as possible. I will pass on your kind comments to the whole team.

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Review of
Oak Manor Nursing Home
from Lisa P (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

My dad has been living at Oak Manor for just over 2 months.
My first impressions were that the staff were all friendly and kind. The home clean and residents settled and well looked after.
ALL of the staff have made a genuine effort to get to know my dad and talk to him about things that interest

him.
I am also extremely grateful for the support they have given me and my family.
Overall, I feel very lucky that my dad is living in this lovely home.

Reply from Home Manager, Home Manager at Oak Manor Nursing Home

Thank you for your lovely feedback, it really means a lot to our team. We're so glad to hear your dad is settling in well and that you've felt supported along the way. Moving into a new home is a big step, and it's lovely to know the team has helped make that transition a little easier for both him and your family. We really appreciate you mentioning the effort the team makes to connect with your dad on a personal level - it's so important to us and it's been a privilege to care for and get to know him. Thank you again, we'll make sure everyone hears your kind words!

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Care Homes Owned by Aria Care

Aria Care Locations (67)

Aria Care Reviews (4897)

Kingsclear

Hamilton Nursing Home

Oaken Holt Nursing and Residential Home

Bradbury House

Bradbury House

Bradbury House

Bradbury House

Bradbury House

Forth Bay Nursing Home

Belmont House Nursing Home

Bradbury House

Bradbury House

Belmont Castle Care Home

Southlands Place

Belmont Castle Care Home

Heffle Court

Belmont House Nursing Home

Coppice Lea

Garth House

Oak Manor Nursing Home

Awards / Recognitions (2)

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