Imperial Care Consortium Ltd in Lancashire | 1 Care Home

Review of
Belmont
from Elizabeth C (Granddaughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

I've now had three grandparents in this home within the last eighteen months, each with different physical and/or dementia care requirements, and I cannot express my gratitude for the staff more. I have noticed that the staff always work tremendously hard. Most importantly, they are kind and can't do

enough for the residents, so professional yet warm and gentle. My grandparents have grown to love some individual staff members like family and we trust them implicitly. There are daily activities or entertainers, delicious meals and friendly faces everywhere. The carers, laundry team, cleaners, cooks etc., are all so accommodating and helpful. The staff make this care home and I would definitely recommend it for this reason.

Reply from Matthew Watson, Manager at Belmont

Many thanks for your fabulous feedback and I am really pleased that you are happy with the care provided at Belmont. I will certainly pass this on to the whole staff team.

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Review of
Belmont
from I B (Resident) published on 17 November 2021

Submitted via Postal Card • Report

Overall Experience

During these troubled times and staff shortages, we are still receiving the best care possible. The restrictions are affecting everyone, and it is difficult to keep upbeat all the time but also have some laughs. The staff are wonderful in spite of working long hours and being exhausted.

Reply from Paula Oltean, Regional Manager at Belmont

Thank you very much for taking the time to leave a review. We are proud to have very committed staff who love their job and the residents. I will pass your kind words to the team.

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Review of
Belmont
from Patricia W (Resident) published on 17 November 2021

Submitted via Postal Card • Report

Overall Experience

I am very happy at Belmont.

Reply from Paula Oltean, Regional Manager at Belmont

Thank you for the positive feedback and for taking the time to leave a review. We are very pleased to hear that you are happy at Belmont Care Home.

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Review of
Belmont
from B N (Resident) published on 4 August 2020

Submitted via Postal Card • Report

Overall Experience

Our care home is very busy with over 40 residents. There is a good atmosphere and the carers are very helpful, and we have a very good cook. We are being tested every day during the pandemic; the downside, we have no visitors.

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Review of
Belmont
from Susan (Daughter of Resident) published on 7 May 2020

Submitted via Website • Report

Overall Experience

My father came to Belmont on recommendation from a friend whose mother had been so well looked after at Belmont. My Dad settled straight away and soon made good relationships with his carers. Our experience of the staff at Belmont is always excellent despite the challenges they face looking after him.

They are professional, kind and obviously care a great deal about him. Our family are so grateful that he has his 'family' at Belmont, especially in these difficult times of lockdown and not being able to visit him to keep everyone safe. Thank you, everyone!

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Review of
Belmont
from Gary N (Son of Resident) published on 28 April 2020

Submitted via Website • Report

Overall Experience

Belmont looks after my mum and being one of three sons, all now no longer resident in Lancashire, it is reassuring to know that she gets such good care. The manager and staff are top-notch - professional, caring and mindful of individual resident requirements. They also support our dad around any concerns

he has relating to his wife, who has now had to be in a care setting for a number of years. I do wish everyone well in the current challenging times and hope that all in Belmont are managing with the additional challenges that the current pandemic has brought to our country as a whole.

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Review of
Belmont
from J N (Husband of Resident) published on 24 December 2019

Submitted via Postal Card • Report

Overall Experience

The care home looks after my wife to a very high standard. Whilst I live 17 miles away I cannot attend as often as I would like, but I telephone the staff most days. They are very considerate and provide with a huge peace of mind knowing my wife is being cared for so well.

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Review of
Belmont
from Susan W (Wife of Resident) published on 26 November 2018

Submitted via Postal Card • Report

Overall Experience

The staff are extremely competent, friendly and helpful. Nothing is too much trouble for the residents and families.
The rooms are kept to a high standard as are all the other amenities.
All my husband's needs are extremely well catered for. Which gives myself and families peace of mind.

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Review of
Belmont
from Sharon W (Daughter of Resident) published on 27 June 2018

Submitted via Postal Card • Report

Overall Experience

I find the home superb in a number of ways.
My mother has just been there a year now and looks far better now at 89 than this time last year.
She is eating well and is very happy in the moment, as her memory is not the best.
The home provides her with a lot of entertainment and activities that I

thoroughly enjoy.
I now plan my day around "What's on at Belmont"!!
So I cannot praise all staff enough as I find everything fine.

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Review of
Belmont
from Raymond M (Cousin of Resident) published on 27 June 2018

Submitted via Postal Card • Report

Overall Experience

Having had a relative in Belmont for the past 9 months we have found that the standard of care has been excellent.
The resident has settled in remarkably well, made new friends and is extremely happy.
The staff are all very helpful, friendly and approachable.

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Review of
Belmont
from Margaret H (Daughter of Resident) published on 26 June 2018

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident in Belmont for the last twelve months.
Admission to care became necessary when her ability to function in her home, despite several visits a day by family, due to short term memory loss, confusion, unsteadiness etc
Since her admission, despite her frailties we have seen

how physically well she has become and how much happier and positive to wanting to live.
This is obviously down to the very high quality of care she is receiving, being well-nourished, clean and tidy, stimulated by conversations with staff and fellow residents, entertainments and outings.

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Review of
Belmont
from Dianne M (Daughter of Resident) published on 25 June 2018

Submitted via Postal Card • Report

Overall Experience

Good all round care home need more staff. Staff are overworked.

Reply from Andrew Bradley-Gibbons, Regional Manager at Belmont

HI Dianne
I am sorry you feel this way about the staffing, but I am pleased that you would still recommend the home to others. Please do not hesitate to discuss any staffing concerns with the Home Manager, I can confirm that the staffing ratio was not raised as a concern during the recent CQC inspection that rated the home as overall Good.
Kind regards

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Review of
Belmont
from Agnes C (Wife of Resident) published on 19 December 2017

Submitted via Postal Card • Report

Overall Experience

My husband went into Belmont for two weeks. The care he received was very good and where possible, all his needs were met.

I was very satisfied.

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Review of
Belmont
from Lisa D (Daughter of Resident) published on 30 November 2017

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at Belmont since March 2015. She suffers from Alzheimer's and despite not being a care home the staff have been wonderful, caring and understanding as her illness progresses. The food is excellent and there are plenty of activities to get involved in. Mum is in the best place

she could be in the circumstances and I have peace of mind that when I'm not there she is well cared for.

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Review of
Belmont
from S B (Daughter of Resident) published on 16 October 2017

Submitted via Website • Report

Overall Experience

I cannot praise Belmont Care Home enough for their genuine care and support. The staff were very friendly and dedicated, the food was excellent, the rooms were kept clean and tidy and the entertainment was well thought out. It was really made to feel like home for my mum, the happiness of the staff

generated a happy atmosphere and all in all a perfect place for my mum in her last years. Thank you so much.

Reply from Andrew Bradley-Gibbons, Regional Manager at Belmont

Thank you for your kind review, I will ensure that your comments are given to the staff.

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Review of
Belmont
from S B (Daughter of Resident) published on 8 June 2017

Submitted via Postal Card • Report

Overall Experience

Staff always very friendly and helpful. Mum is very difficult as her dementia is severe now and she can be quite violent.
I have absolute respect for what they do and put up with.
The manager is a lovely lady and the office administrator is very friendly and helpful.
Mum has been there for five years

and has been well looked after and is very at home there.
I would highly recommend.

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Review of
Belmont
from Lyn P (Stepdaughter of Resident) published on 15 May 2017

Submitted via Postal Card • Report

Overall Experience

Staff are always friendly and helpful. My stepfather enjoys the outings. There are activities laid on daily, though my stepfather chooses not to join in. These are beneficial to those that do.

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Review of
Belmont
from Joyce C (Daughter of Resident) published on 8 May 2017

Submitted via Postal Card • Report

Overall Experience

The care is very good. We are soon told about Mum when she is not feeling well or not eating much. Mum plays bingo and singers come in to sing the old songs they know.

Reply from Andrew Bradley-Gibbons, Regional Manager at Belmont

Many thanks for your kind review, your comments will be passed to the staff.

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Review of
Belmont
from L B (Daughter of Resident) published on 8 May 2017

Submitted via Postal Card • Report

Overall Experience

My father attends Belmont for day care. He always has an enjoyable day. Activities are varied and well led. He is treated with respect by everyone he meets.

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Review of
Belmont
from Jennifer C (Wife of Resident) published on 8 May 2017

Submitted via Postal Card • Report

Overall Experience

My husband has been a resident at Belmont since 26th February 2017. He went there from hospital to continue recovery from a large bleed on his brain. During his time he has only been treated with care, dignity and kindness. The carers are warm and friendly, despite the constant ringing of bells for

attention! I have never heard any cross words from staff to residents. Visitors and therapists are treated in the same friendly manner. My husband has always been clean and tidy. I would have no problem in recommending Belmont to you.

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Care Home Owned by Imperial Care Consortium Ltd in Lancashire

Imperial Care Consortium Ltd Locations in Lancashire (1)

Imperial Care Consortium Ltd Reviews in Lancashire (24)

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