Care Homes Owned by The Prestige Group

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Prestige Group
The Prestige Group provides high quality care and attention to all of its care home residents.

Operating care homes in Middlesbrough, Redcar, Hartlepool, Stockton on Tees and near Darlington, the care provider gives support and meets residents’ physical, emotional and social needs.

Staff are like family to residents and like to laugh with them, talk to them and comfort them.

Residents have a sense of belonging and the care homes offer a positive and relaxed environment for all.

The Prestige Group Locations (7)

 

7 Care Homes owned by The Prestige Group

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Yew Tree Care Centre

Yew Tree Avenue, Redcar TS10 4QG 

9.8 58 reviews
"I have visited my next of kin relative on many occasions. Always, she is well dressed, cheery and seems to be content. The staff are all…"   Read all 58 reviews
Location Type Care Home

Yew Tree Care Centre is situated in the scenic Tees Valley countryside between the border of North Yorkshire and County Durham. The home is within proximity of the seaside towns of Redcar and Saltburn-by-the-Sea. The care home offers nursing care,… Read more about Yew Tree Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 76 Rooms
Sand Banks Care Centre

33-37 Kirkleatham Street, Coatham, Redcar TS10 1QH 

9.8 86 reviews
"I can't believe the change in my mum since coming to you. Initially, it was for two weeks of respite care. My mum loved it so much she…"   Read all 86 reviews
Location Type Care Home

In this superbly situated 77 room, large and spacious care centre, with wonderful, open access, very large gardens, where every need is the staff's pleasure. Offering residential type care (personal care) and nursing care for people of 60+ including… Read more about Sand Banks Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 77 Rooms
Merlin Manor Care Centre

Merlin Way, Hartlepool TS26 0BF 

9.7 67 reviews
"In summary, Merlin Manor has become my second home, it's a place of joy and peace with such friendly and professional staff whose care and…"   Read all 67 reviews
Location Type Care Home

Merlin Manor Care Centre is located in Hartlepool and offers residential care as well as nursing care. This purpose built care home offers personalised care in a modern environment and operates on the ethos that every resident is unique. It has… Read more about Merlin Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 94 Rooms
Middleton Manor Care Centre

Middleton St George, Darlington DL2 1TS 

9.5 35 reviews
"My mother was treated with warmth and respect by all the staff. Any medical needs or health issues were dealt with promptly and…"   Read all 35 reviews
Location Type Care Home

Middleton Manor Care Centre is located just outside Darlington, on the airport route and in scenic rural grounds. Run by Prestige Care Group, it can provide nursing care for a person living with dementia or related syndrome and is governed by person-centred… Read more about Middleton Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 83 Rooms
Roseville Care Centre

Blair Avenue, Ingleby Barwick, Stockton-on-Tees TS17 5BL 

9.4 51 reviews
"My mother's room has recently been decorated and we are very pleased with it - it looks lovely. Thank you to all involved in this process…"   Read all 51 reviews
Location Type Care Home

The outstanding design and internal features of this imposing Care Centre are only matched by the meticulous care and attention you will receive. With five separate units, incorporating residential care (personal care) and with nursing registration,… Read more about Roseville Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 103 Rooms
Parkville Care Centre

Walpole Street, Middlesbrough TS1 4HA 

9.3 36 reviews
"My mum has recently moved to Parkville. After losing a lot of faith in care settings due to a previous very bad experience I'm blown away.…"   Read all 36 reviews
Location Type Care Home

Parkville Care Centre is a ninety-four bedroom care centre located in Middlesborough, that combines a comfortable and charming setting with the skills of professional and dedicated nurses and carers. The centre now boasts the prestige groups 1st… Read more about Parkville Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 94 Rooms
Yewtree Grange Care Centre

Yewtree Avenue, Redcar TS10 4QN 

9.1 4 reviews
"We are very fortunate that my brother-in-law has been found a place in Yewtree Grange. My first visit, October this year, I was very…"   Read all 4 reviews
Location Type Care Home

Yewtree Grange Care Centre in Redcar cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Staff treat residents with dignity and respect. Social activities are organised for… Read more about Yewtree Grange Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • 25 Rooms

The Prestige Group Reviews (337)

9.5
The Prestige Group has a Group Review Score of 9.5 (9.529) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Prestige Group must have a Review Score.

Overall Experience

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Date Published

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Review of

Merlin Manor Care Centre

from J R (Friend of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

In summary, Merlin Manor has become my second home, it's a place of joy and peace with such friendly and professional staff whose care and compassion know no bounds. It means so much to see such a wonderful environment for my best friend (a resident) whose home it has become. Thank you Merlin Manor.

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Review of

Parkville Care Centre

from L W (Granddaughter of Resident) published on 7 March 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff are professional, friendly and attentive to nanna, the living environment is clean enough and it feels safe. The food quality is lacking and the portions are small though.

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Review of

Merlin Manor Care Centre

from A J (Son of Resident) published on 4 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff go over and above. The care is excellent.

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Review of

Yew Tree Care Centre

from D M (Cousin of Resident) published on 25 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I have visited my next of kin relative on many occasions. Always, she is well dressed, cheery and seems to be content. The staff are all really caring and kind, I can't fault this care home at all. We feel so lucky to have a loved one here.

Reply from Helen Wood, Peripatetic Home Manager at Yew Tree Care Centre

Thank you for the lovely feedback I will share it with the team.


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Review of

Merlin Manor Care Centre

from R L (Son of Resident) published on 7 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I was a little unsure what to expect when Mam moved to Merlin Manor but I have to say she is so happy and well cared for. She stays in her room a lot and it is so cosy with lots of her own belongings around her. It is very clean and bright and the staff are very good and make sure she has everything
she needs.

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Review of

Merlin Manor Care Centre

from A A (Daughter of Resident) published on 6 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My mam is very well cared for, the staff are kind and welcoming, they know what my mam likes and dislikes and they spend time with her chatting and signing.
There is always a member of staff (carers, nurse domestic or members of the kitchen staff) who will say hello to her and hold her hand. Thank
you Merlin Manor.

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Review of

Parkville Care Centre

from Christine B (Daughter of Resident) published on 3 February 2025
Overall Experience  Overall Experience 4.0 out of 5

My mum has now been in this care home for 7 months and I am so happy she has settled in really well now. The care she is receiving is really good, and all the carers and nursing staff are so good with her. If we have any problems the management are always there to help. The only concern is maybe the
food choice menu which could be improved.

Reply from Allison Carrel, Home Manager at Parkville Care Centre

Thank you so much for the fantastic feedback which will be shared with all staff. Thank you.


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Review of

Parkville Care Centre

from A B (Grandson of Resident) published on 3 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Both of my grandmothers have lived here at Parkville, one who unfortunately passed away here in 2008. I am very happy with the care my grandma is receiving, she has settled in really well and the care team and management are always there and happy to help.

Reply from Allison Carrel, Home Manager at Parkville Care Centre

Thank you so much for the excellent feedback and we will look at your points raised. Thank you again.


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Review of

Parkville Care Centre

from Michael B (Son-in-law of Resident) published on 3 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been here for 7 months and I am very pleased with the way she has been looked after. The care is good, the place is clean and the staff and management are very friendly. The only thing that could be better is the food that is provided.

Reply from Allison Carrel, Home Manager at Parkville Care Centre

Thank you so much for this amazing review. Thank you.


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Review of

Parkville Care Centre

from Lauren B (Daughter of Resident) published on 3 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved to Parkville. After losing a lot of faith in care settings due to a previous very bad experience I'm blown away. After just a short time already Parkville has given me my mum back. Parkville has ticked every box, the staff are incredibly attentive and treat my mum with the
utmost respect and care, going above and beyond to ensure her comfort and happiness, there is a whole home approach from all levels of staff. Person centred care is practiced which is making every day feel meaningful. The home itself is very clean and gives me a very welcoming, supporting family environment. The choice of meals is fantastic. I feel completely at ease knowing my mum is in a safe, supporting environment. The management team are always approachable and open to feedback. Thank you Parkville Team.

Reply from Rachel Cullen, Operations Manager at Parkville Care Centre

Thank you for the feedback. It is lovely to hear that you are having such a positive experience with Parkville. I will share your lovely comments with the team at Parkville.


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Review of

Merlin Manor Care Centre

from Alison C (Daughter of Resident) published on 7 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot write a review which exemplifies the dedication and pure resilience of the management team at Merlin Manor that have fought for my mam for over a month to receive the care she needs. I could never thank them enough for everything they have done, not only for her but the emotional support and
excellent communication they have demonstrated to me and my family. Thank you also to the love, care and dedication of staff - don't know if I can name names but they know who they are. You have taken my mam into your family and love her like she is your own mam. I will never be able to thank you all enough.

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Review of

Yew Tree Care Centre

from L W (Granddaughter of Resident) published on 12 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I recently visited Yew Tree Care Home and my experience was incredibly positive. From arriving to drop my nanna off, I felt a warm and welcoming atmosphere. The staff here are exceptional. Each staff member I encountered was not only professional but also lovely. I would like the senior care assistant
to be recognised for how excellent she was. She took the time to get to know my nanna and her individual needs, making her feel valued and respected. It was heartwarming to witness how comfortable she made my nanna feel. For anyone looking for a care home for themselves or a loved one, Yew Tree Care Home stands out as a nurturing and supportive environment. I would highly recommend it to anyone looking for a place where care, community, and compassion come together seamlessly.

Reply from Helen Wood, Peripatetic Home Manager at Yew Tree Care Centre

Thank you for these lovely comments, I will feed back to the team.


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Review of

Merlin Manor Care Centre

from T A (Friend of Resident) published on 4 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I visted a family friend and the atmosphere was amazing. The staff were all in good spirits which echoes through the home.
The home is immaculate and has a high standard, management welcoming and the door is always open. The residents all seem happy and are very well-kept. My visit was very pleasant
and enjoyable. Good example of how a care home should be.

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Review of

Yewtree Grange Care Centre

from S R (Brother-in-law of Resident) published on 12 November 2024
Overall Experience  Overall Experience 5.0 out of 5

We are very fortunate that my brother-in-law has been found a place in Yewtree Grange. My first visit, October this year, I was very impressed with the room, the facilities and the staff. All my questions were answered fully and nothing seemed too much trouble. Easy parking, a safe environment, clean
and light which is really good for all residents. The level of care and the respect shown to residents and visitors is excellent. My brother-in-law enjoys his food and we're told he eats well! I look forward to my next visit. I'm not from the area so rely on communication with the staff via phone or email. This is always good.

Reply from Darren Wilson, Director of Operations at Yewtree Grange Care Centre

Thank you very much for your review. We are constantly trying to improve the overall experience and feedback is always welcome.


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Review of

Middleton Manor Care Centre

from N T (Son of Resident) published on 10 October 2024
Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Review of

Yewtree Grange Care Centre

from S F (Daughter of Resident) published on 11 September 2024
Overall Experience  Overall Experience 5.0 out of 5

The home has opened recently and has very clean, comfortable and spacious rooms. The carers are fantastic and work very hard to ensure the residents are being well looked after. The level of care is outstanding and would highly recommend Yew Tree Grange.

Reply from Kevin Robinson-Husband, Group Operations Manager at Yewtree Grange Care Centre

Thank you for taking the time to complete this review, it is great to see that you are happy with the care and support that your loved one is receiving at Yewtree Grange. We will pass on these comments to the staff teams.


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Review of

Middleton Manor Care Centre

from Sarah C (Daughter of Resident) published on 11 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with warmth and respect by all the staff. Any medical needs or health issues were dealt with promptly and professionally. All the rooms were kept clean. She was a fussy eater but always complimentary about the meals and snacks in this care home. Staff quickly learned how she preferred
her tea and coffee. The staff were friendly to us and answered any questions fully. My mother was there for six months. During her final days, she was accompanied around the clock and I was phoned whenever there was a change in her condition.
We did not select this home, she was sent there by the hospital, but we think she was very lucky. There were sufficient staff with sufficient time to care for the residents. The staff were also very kind to me, especially towards the end.

Reply from Kevin Robinson-Husband, Group Operations Manager at Middleton Manor Care Centre

Thank you for taking the time to complete a review. It is lovely to see that your mum and yourselves were treated with dignity and respect and the support given to you and your mum during the time spent at Middleton Manor. We will pass this lovely review on to the team within the home.


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Review of

Merlin Manor Care Centre

from S S (Daughter of Resident) published on 10 September 2024
Overall Experience  Overall Experience 4.0 out of 5

Overall Dad's care is good. Staff are friendly and make me feel happy to leave Dad in their care.

Reply from Kevin Robinson-Husband, Group Operations Manager at Merlin Manor Care Centre

Thank you for taking the time to leave us a review, we are pleased that you are happy with your dad's care and support needs. We will pass on your feedback to the staff team at Merlin Manor.


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Review of

Merlin Manor Care Centre

from T G (Daughter of Resident) published on 9 September 2024
Overall Experience  Overall Experience 5.0 out of 5

Mam was admitted as an emergency rehab placement and is now a permanent resident. She has settled in really well, is happy, content and well cared for by the staff at Merlin Manor who are all very caring, professional and polite. Mum's room is always clean and tidy. She loves to join in the activities
that are really well organised. Keep up the good hard work team Merlin.

Reply from Kevin Robinson-Husband, Group Operations Manager at Merlin Manor Care Centre

Thank you for taking the time to leave us a review, it is great to see that you are happy and your mum is settling in well. We will pass this review to the staff team within the home.


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Review of

Merlin Manor Care Centre

from C O (Niece of Resident) published on 9 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My visits to Merlin Manor are always a pleasure. My aunty is well looked after. Her needs and dignity are always taken into account. She is well looked after, her family are always greeted warmly and professionally. The home is well kept and well managed.

Reply from Kevin Robinson-Husband, Group Operations Manager at Merlin Manor Care Centre

Thank you for taking the time to leave us a review, it is lovely to see your aunt is well supported and looked after by the team. We will pass this review onto our staff teams within the service.


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Frequently Asked Questions about The Prestige Group

How many Care Homes does The Prestige Group own?

The Prestige Group own 7 Care Homes.

Which The Prestige Group Care Homes have the highest review score?

Yew Tree Care Centre, Sand Banks Care Centre & Merlin Manor Care Centre have the highest review score.