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Care Homes Owned by We Care Group in East Riding of Yorkshire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by We Care Group in East Riding of Yorkshire

Only the locations & reviews in East Riding of Yorkshire for We Care Group are showing below.

View the details of all 29 locations (with 1211 reviews) owned by We Care Group

We Care Group Locations in East Riding of Yorkshire (2)

 

2 Care Homes owned by We Care Group in East Riding of Yorkshire

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Sycamore House Care Home

Wawne Road, Sutton-on-Hull, Hull HU7 4YR 

9.7 21 reviews
"Mum has been a resident since June 2024. The staff were amazing in settling her in and have been very supportive and aware of her needs.…"   Read all 21 reviews
Location Type Care Home

Sycamore House is a 36-bedded secure care home for elderly Service Users and Service Users with Dementia providing personal care and accommodation. The home provides 34 single rooms and 1 double room. The home has two large lounges, a separate dining… Read more about Sycamore House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 36 Rooms from £990 / week
Saltshouse Haven Care Home

71 Saltshouse Road, Hull HU8 9EH 

9.3 79 reviews
"I would recommend Saltshouse Haven care home, as the staff is frendly, communicate with famly members, are very good with the residents.…"   Read all 79 reviews
Location Type Care Home

At Saltshouse Haven, an extensively trained team of staff provide residential care, including care for adults diagnosed with dementia. Packages available include respite, convalescence and palliative provision. This homely facility is equipped for… Read more about Saltshouse Haven Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 150 Rooms from £990 / week

We Care Group Reviews in East Riding of Yorkshire (100)

9.3
We Care Group has a Group Review Score of 9.3 (9.349) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to We Care Group must have a Review Score.

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Review of

Saltshouse Haven Care Home

from W M (Stepdaughter of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Saltshouse Haven care home, as the staff is frendly, communicate with famly members, are very good with the residents. Activity Person is very friendly and communicates with family. The care is very outstanding, Mealtimes are very good, always omething for residents to do. It reminds
me of when I used to work at a care home.

Reply from Alison Foreman, Commercial Director at Saltshouse Haven Care Home

Thank you so much for your kind comments and ratings. Donna and her team at the home will be so pleased to know that you feel that the care is 'outstanding'. What wonderful praise. Kind regards


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Review of

Sycamore House Care Home

from Linda T (Daughter of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since June 2024. The staff were amazing in settling her in and have been very supportive and aware of her needs. January is a difficult month emotionally for mum and the staff have helped her to cope. As a family we would recommend Sycamore House Care Home as a safe and caring
environment for a loved one.

Reply from Davey Taverner, Digital Marketing Manager at Sycamore House Care Home

Thank you for taking the time to review Sycamore House so highly. We are so thrilled your mum is settled with us and we are able to provide her with the care and support she deserves. The team will be delighted to hear your wonderful words of recognition. Thank you again and we hope to see you soon.


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Review of

Sycamore House Care Home

from Peter P (Son of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we are happy regarding the care our mum receives at Sycamore House Care Home. She's safe, treated with dignity and respect. Staff are approachable, caring and professional. Management are always available and friendly. Facilities are good and the rooms are always kept clean and tidy. Very
good options for food and drink, dining area is always clean and tidy. My mum is safe and the security is very good. Overall my mum's experience has been really good and she's happy and content.

Reply from Davey Taverner, Digital Marketing Manager at Sycamore House Care Home

Thank you for taking the time to review Sycamore House so highly. We are thrilled to hear your mum is settled well with us and you are happy with the high level of care we aim to provide each and every resident. Our team will be delighted to hear the wonderful words of recognition for all of their hard work. Thank you again for the lovely review and we hope to see you again soon.


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Review of

Saltshouse Haven Care Home

from G S (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at the home for over 5 years and he was very happy there. The staff are very dedicated and provided my father with excellent care, especially in the last couple of months of his life. The care he received in his last few months was excellent and they made sure he was comfortable and had
his dignity. I could not have wished for better care.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for the heartfelt review of Salthouse Haven. The team will be delighted to hear your warms words of recognition for their hard work. We are saddened by the passing of your father and offer our deepest condolences to you and your loved ones. We are so touched that we could be part of his life and that he was content in his time with us. Please do not hesitate to visit us, you are always welcome.


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Review of

Saltshouse Haven Care Home

from S J (Son of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very approachable and always keep us informed of any problems. All staff are very pleasant with us and have a good relationship with our Mum.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to let us know how we are doing. We appreciate your warm words of recognition for the team, they will be thrilled to hear this. Have a lovely day and please let us know if there is anything further we can do for you and your Mum.


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Review of

Saltshouse Haven Care Home

from A S (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care Mum receives in Coniston House is very good, she gets very personal care catered to her own needs. Her room is her own space and I am allowed to visit her in her room and personalise it as she wishes, I bring the dogs to visit her as she wishes and take her out for meals and home visits. The
home have an excellent entertainment worker who works hard to try and keep all the residents entertained and takes them out for visits if possible. Complaints (although few) are always dealt with quickly and with care.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to review Saltshouse Haven. We appreciate your honest feedback and will be sure to take this into consideration. We are thrilled we can provide the high level of care your mum deserves. We believe our homes are our residents homes and are glad your mum is settled with us and is able to personalise her room as she wishes. The team will be delighted to hear your warm words of recognition. Thank you again for your review, have a wonderful day.


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Review of

Saltshouse Haven Care Home

from D W (Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home a very pleasant and relaxing place to reside. If I have any problems the staff are more than willing to help.
The best part of the residence is the wonderful facilities organised which I think relaxes a lot of residents who as I did could sulk in their rooms and without these excellent
facilities, the home would not be half as pleasant so a massive thank you is to all the staff, particularly the facilities organisers.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to review Saltshouse Haven so highly. We are so thrilled you are enjoying your time with us. The team will be delighted to hear your warm words of recognition. Thank you for your review, have a lovely day.


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Review of

Saltshouse Haven Care Home

from M O (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has now been here since July 2024. He is very settled thanks to the care and support of all the staff. The activities they provide are excellent and ensure all residents are involved. Christmas celebrations have been excellent. Thank you.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

We appreciate you taking the time to review Saltshouse Haven so highly. Thank you for your warm words of recognition for the team that work so hard to make each resident as comfortable, safe and supported as possible. Have a wonderful day.


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Review of

Saltshouse Haven Care Home

from P A (Son of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seems my Mother is settling down nicely. The staff are all friendly and helpful and understand her needs and personality at her worst moments. At the moment I am happy that she is here.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to review us at Salthouse. We are pleased to hear you are happy with the care we can provide your mother. Have a lovely day.


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Review of

Saltshouse Haven Care Home

from N O (Son-in-law of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are really caring and attentive, always happy.
The rooms and surrounds are all clean and tidy.
The food always looks nice, with good portions.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to review Saltshouse Haven so highly. We are thrilled you are happy with our high standard of care. Our team will be delighted to hear the warm words of recognition. Have a wonderful day.


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Review of

Saltshouse Haven Care Home

from Sue H (Daughter of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I would like to thank all the staff on Preston Lodge for looking after my mam. You all do an amazing job. Can't fault anyone. I'm not happy with all the staff you are changing. The lady who runs Preston Lodge is an amazing person, goes up and beyond to help all the residents. I'm just hoping my mam
does get all the help she needs, as she loves all the carers that are there now, as she has got used to them, this is through bad management that is happening.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to review Saltshouse Haven, specifically the Preston Lodge unit. We are thrilled to hear you are happy with the interaction, and high level of care our staff are able to provide your mum. We appreciate your honest feedback and are grateful for your comments, if there is anything you would like to discuss this further please do not hesitate to contact us on 01482 706 636. Thank you again and have a lovely day.


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Review of

Saltshouse Haven Care Home

from Graham C (Son of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are wonderful, they treat the residents like their own family. Very pleased.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for leaving us such a lovely review. Each on of our residents and their family members really do become part of our family here at Saltshouse Haven. We are thrilled to have you and are so thankful for the appreciation you have shown through leaving us this wonderful review. Thank you and have a lovely day.


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Review of

Saltshouse Haven Care Home

from Robertas O (Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an extraordinary place and remarkable staff.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to review Saltshouse Haven so highly. We appreciate your feedback and are thrilled you are so happy with the high standard of care we provide to our residents. Thank you again and have a lovely day.


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Review of

Saltshouse Haven Care Home

from C M (Daughter of Resident) published on 4 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always pleasant and have good banter with the residents. There is a good activities team who always engage with residents and take them out whenever they can. We are very happy with the care being given.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for leaving us such a wonderful review. We appreciate all feedback and are thrilled to hear you are happy with the service we provide. Thank you for sharing your warm words about our team, I will be sure to share this with them. Have a lovely day.


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Review of

Saltshouse Haven Care Home

from P P (Nephew of Resident) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A well-managed care home offering professional, friendly and efficient care for its residents.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to review Saltshouse Haven. We appreciate all feedback for our service. We strive to offer the highest standard of care for our residents and are always open to suggestions on how we can improve. Have a lovely day. Thank you.


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Review of

Saltshouse Haven Care Home

from J O (Wife of Resident) published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and helpful. They know how to handle residents when they are difficult and can distract them. Nothing is too much for the staff which is appreciated.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to leave a great review of Saltshouse Haven. We appreciate your feedback. Have a lovely day.


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Review of

Saltshouse Haven Care Home

from J S (Daughter of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all wonderful, very caring. Nothing is too much trouble.
Always keep us informed of Mum's progress or illness by phone or verbal messages. They all deserve a massive pat on the back.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for leaving us such a fantastic review of Saltshouse Haven. We appreciate your feedback and wish you a lovely day. Thank you.


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Review of

Saltshouse Haven Care Home

from D J (Wife of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff was very helpful. They did their best to look after my husband even when short-staffed. When he was dying they were very good, with no complaints about his care and they were very good to my family and me as well. I wish to thank them all.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you so much for leaving Salthouse Haven a review. We are so happy we could provide your husband with the care and comfort he deserved. I will be sure to relay your kind words to the team. Have a wonderful day. Thank You.


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Review of

Saltshouse Haven Care Home

from Jenny C (Daughter-in-law of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Saltshouse Haven is an outstanding care home. The staff are so caring and the residents want for nothing. We enjoy the way they interact with us during visits, great value for money.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to rate Saltshouse Haven so highly. Have a wonderful day. Thank you.


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Review of

Saltshouse Haven Care Home

from J N (Son of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff - day and night. It took Mum a few months to settle in, working out each other's ways but now she loves it and is going to start mixing in the lounge. Thank you everyone.

Reply from Davey Taverner, Digital Marketing Manager at Saltshouse Haven Care Home

Thank you for taking the time to review Saltshouse Haven so highly. We appreciate your feedback and will be sure to pass on your lovely words to the team. Have a lovely day, thank you.


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