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Care Homes Owned by Ashes Care Group Ltd

8.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ashes Care Group Ltd

Ashes Care Group Ltd Locations (2)

 

2 Care Homes owned by Ashes Care Group Ltd

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Apple Mews

113 Burlam Road, Acklam, Middlesbrough TS5 5AR 

8.3 10 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 45 Rooms
Teesdale Lodge Nursing Home

Radcliffe Crescent, Thornaby, Stockton-on-Tees TS17 6BS 

8.2 43 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 38 Rooms

Ashes Care Group Ltd Reviews (53)

8.2
Ashes Care Group Ltd has a Group Review Score of 8.2 (8.219) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ashes Care Group Ltd must have a Review Score.

Overall Experience

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Date Published

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5
48
Review of

Teesdale Lodge Nursing Home

from V M (Wife of Resident) published on 7 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at Teesdale Lodge Thornaby for the last four years. He had chronic kidney disease and other health issues. The staff and management were consistently professional and caring. His health was precarious and the staff were alert to changes in his condition and contacted other
health professionals quickly. My husband's last days were quiet, calm and peaceful. I thank all the staff for their care, support and friendship at this most difficult of times.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

We thank you so much for this review it means a lot. thank you again.


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Review of

Teesdale Lodge Nursing Home

from J P (Wife of Resident) published on 5 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are hardworking and very helpful and caring. I find handrails in the corridor sticky sometimes. A higher toilet would be easier for my husband to use. All staff are very friendly.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for your comments we will look into this matter.


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Review of

Apple Mews

from Louise S (Granddaughter of Resident) published on 28 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There isn't enough words to describe how grateful we are for the care shown to our Nanna/Mum by the staff at Apple Mews. Every single staff member was professional, compassionate and treated her with respect and kindness. 5* care home wouldn't hesitate to recommend

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Review of

Apple Mews

from B H (Friend of Resident) published on 21 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were welcoming, the home had a pleasant atmosphere and was clean. The care my friend has been receiving is person-centred and focuses on what he wants. Meals are wholesome and hearty. The staff team made the care home feel like a family.

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Review of

Teesdale Lodge Nursing Home

from Sheila K (Wife of Resident) published on 20 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is outstanding, the staff and management put the resident at the heart of everything they do. I cannot praise them enough. Dignity and respect at all times. Rooms could do with updating/decorating but we wouldn't want him anywhere else.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

We can't thank you enough for this feedback, thank you.


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Review of

Apple Mews

from Harry W (Husband of Resident) published on 26 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely helpful, couldn't do enough.

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Review of

Teesdale Lodge Nursing Home

from Norma N (Friend of Resident) published on 27 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is such a pleasure to visit my dear, best friend at Teesdale Lodge. The atmosphere is warm and friendly and the entire team seem like one big, happy family. The manager and staff are always visible and go above and beyond. My friend is treated with dignity, respect and kindness and tells me she is
very happy and settled here. I would highly recommend it.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for this review, it means so much to us at Teesdale Lodge. Thanks again.


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Review of

Teesdale Lodge Nursing Home

from Craig H (Friend of Resident) published on 25 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the staff at Teesdake Lodge. My friend is treated with the utmost respect, care and dignity. Nothing is too much trouble in making sure she is comfortable and feels reassured. The home is always clean and tidy. The food always looks and smells appetising. There is also a wide range of
activities which she can take part in if she wants to. I would recommend this home without reservations.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Amazing review thank you so much. it means so much to hear such positivity.


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Review of

Teesdale Lodge Nursing Home

from Gail N (Friend of Resident) published on 21 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Teesdale Lodge is clean, bright and very welcoming. I cannot praise the staff enough for the care, kindness and love they show my friend. She is treated with dignity, respect and empathy. The management are always available and are very friendly and approachable. The meals always look and smell appetising.
My friend is very happy here and regards all the staff as her family.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for your kind words, they mean a lot.


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Review of

Apple Mews

from Lauren B (Daughter of Resident) published on 14 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Apple Mews is an excellent care home. My mum has lived there for 7 years. There is always a welcoming, cosy atmosphere. I can only ever praise the staff for their kind, loving attitude, compassionate care, and the high standards, and person-centred care they provide daily and continue to maintain during
these unprecedented times. My mum is safe, happy, and well looked after and I could not ask for more. Apple Mews is a happy home, like one big family.

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Review of

Apple Mews

from Jean M (Wife of Resident) published on 6 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Apple Mews care for my husband with courtesy and kindness. They and the management treat my family and I in the same way. Anything that they can do to help they will do for us.

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Review of

Teesdale Lodge Nursing Home

from Patricia C (Respite Resident) published on 5 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was treated with the utmost care, help, consideration and support.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for your review it will be used to inform and improve the service.


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Review of

Teesdale Lodge Nursing Home

from J C (Son-in-law of Resident) published on 28 October 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Teesdale Lodge looked after my mother-in-law, showing respect and care to the highest of standards. I could not fault the communication between the home and my wife at all times. Our family have nothing but praise for every single member of the team and we cannot thank them enough for
everything they did for her.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

This means so much for us all at Teesdale Lodge. Thank you so much for taking the time to complete this review.


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Review of

Teesdale Lodge Nursing Home

from A C (Daughter of Resident) published on 6 October 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Words can't say how much we as a family appreciate everything that you did for our Mam. We have so many happy memories of her during her time at Teesdale Lodge Nursing Home and will always be grateful for the love and care you gave to her. You were always there to support us as a family too. I wouldn't
hesitate in recommending Teesdale Lodge, It really is the best.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for your kind words of support it means so much to all the team at Teesdale Lodge.


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Review of

Teesdale Lodge Nursing Home

from Maureen K (Daughter of Resident) published on 6 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Teesdale Lodge enough. To see how happy and content my mother is when we visit is such a comfort to us. She tells us that she would not want to live anywhere else. My mother is very frail but we know she is getting the best care possible and is happy, content, and safe which
is all down to the compassionate care given by the staff.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for this review, it means everything to us. Thank you.


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Review of

Teesdale Lodge Nursing Home

from B M (Daughter of Resident) published on 5 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam has been a resident in Teesdale Lodge Nursing Home for 6 years. Our family are happy knowing that mam who is 95 is being well looked after. All of her nursing needs are taken care of in a friendly, professional way, Mam has a good appetite and her pureed meals are wholesome and varied. She always
looks clean and well cared for and we are fortunate that she is living in a homely environment. The home is always clean and welcoming.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

We can't thank you enough for your feedback, which is very important to us. Thank you.


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Review of

Teesdale Lodge Nursing Home

from Patricia H (Wife of Resident) published on 5 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Teesdale Lodge a lovely care home. The staff and management are excellent and are very caring and will do their best to ensure my husband and I believe other residents get the best care possible. The atmosphere in the home is peaceful, the carers appear to be happy and content and I feel assured
should any problem arise with my husband I will be notified immediately which means a great deal to me. I will gladly recommend this home.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for your review and feedback, it means so much to us. Thank you.


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Review of

Teesdale Lodge Nursing Home

from Kenneth N (Son of Resident) published on 27 July 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Teesdale Lodge for just over a year she was not expected to live more than a few weeks. The staff have taken to her and looked after her like she was their own. I can't tell you how grateful I am to them - would recommend this care home and it's staff.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for this amazing feedback, it means the world to us. Thank you.


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Review of

Teesdale Lodge Nursing Home

from M S (Daughter of Resident) published on 21 July 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Teesdale Lodge is a wonderful care home. My mum settled in really well. The staff are excellent. They are very caring. My mum is so happy there. I would highly recommend Teesdale Lodge.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for this review it means a lot to the team. Thank you.


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Review of

Teesdale Lodge Nursing Home

from Darren C (Son of Resident) published on 4 December 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the nurses and activity lady to be excellent. They are friendly, helpful and most importantly, they genuinely care about my father.
Due to Covid, I have only been allowed into one room within the home and only on one occasion, I, therefore, cannot comment on any aspect of the building, facilities
or other members of staff.
My only negative comment would be that greater flexibility could and should be shown in respect of visiting, as window visits in December is not ideal for anyone.

Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for the amazing review it means so much to us.


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Awards / Recognitions (0)

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Frequently Asked Questions about Ashes Care Group Ltd

How many Care Homes does Ashes Care Group Ltd own?

Ashes Care Group Ltd own 2 Care Homes.

Which Ashes Care Group Ltd Care Homes have the highest review score?

Apple Mews & Teesdale Lodge Nursing Home have the highest review score.
Ashes Care Group Ltd in Cleveland & Teesside

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashes Care Group Ltd to verify any information. View our terms and conditions.