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Care Homes Owned by Kingsley Healthcare Learning Disability Homes in Suffolk

8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Kingsley Healthcare Learning Disability Homes in Suffolk

Kingsley Healthcare Learning Disability Homes Locations in Suffolk (3)

 

3 Care Homes owned by Kingsley Healthcare Learning Disability Homes in Suffolk

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Wisteria House

492 Nacton Road, Ipswich IP3 0RW 

8.7 2 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • 7 Rooms
Cypress House

88 Yarmouth Road, Lowestoft NR32 4AQ 

9.0 1 review
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Younger Adults
  • 5 Rooms
The Laurels

116 Yarmouth Road, Lowestoft NR32 4AQ 

9.1 13 reviews
  • Care Provided
  • Residential
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 7 Rooms

Kingsley Healthcare Learning Disability Homes Reviews in Suffolk (16)

8.6
Kingsley Healthcare Learning Disability Homes has a Group Review Score of 8.6 (8.646) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kingsley Healthcare Learning Disability Homes must have a Review Score.

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Review of

Wisteria House

from J B (Friend of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wisteria House is an incredibly warm, inviting and homely place to visit. The are shown and treated with care and respect from staff. Meals are a good social time for the residents and the food being cooked always smells delicious.

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Review of

The Laurels

from Sarah W (Friend of Resident) published on 27 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend, in the home. I found all the staff to be polite friendly warm and welcoming, each staff member knew my friend. They showed kindness and compassion. The home has a complete personal-centred approach. I would highly recommend.

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Review of

Cypress House

from Stephanie C (Mother of Resident) published on 22 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is a resident at Cypress House. He has complex medical needs and learning difficulties. From our initial visit, through the whole transition process, to moving in, the experience has been nothing but positive. The staff are so supportive and welcoming, the care and attention to detail is outstanding
and my son has settled into his new home extremely quickly. The staff are enthusiastic, energetic and keep my son active, happy and safe. The home has a lovely, warm atmosphere, lovely modern furnishings and a huge rear garden. Would highly recommend!

Reply from Danielle Spencer at Cypress House

Thank you so much! Our staff will always do our best it's a pleasure to be able to care for him.


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Review of

The Laurels

from B A (Friend of Resident) published on 12 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have a very friendly staff who looked after our family friend. Nothing was too much trouble. The room is always kept nice, clean and homely. The meals are varied and superb. Lots of activities to take part in. No one needs to feel lonely. We were able to visit at any time.

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Review of

Wisteria House

from Stephen K (Brother of Resident) published on 28 March 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My impression is of a professional and caring team who made my sister's move and settlement very easy. The staff have been great in keeping us informed. The activities and engagement with residents are so impressive. My sister is very safe and well cared for in this environment and I am so pleased we
discovered Wisteria House.

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Review of

The Laurels

from Richard S (Father of Resident) published on 19 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the management and staff extremely dedicated and supportive, often under very challenging situations, Staff are always friendly, helpful and welcoming,

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Review of

The Laurels

from Debbie L (Mother of Resident) published on 18 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After six years in the Laurels, we are very happy with all aspects of our daughter's care. The Laurels has always been home from home for us and even through the lockdown, the staff worked hard to keep our family safe and in contact with us via facetime etc. Good to be back with the family.

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Review of

The Laurels

from G B (Sister of Resident) published on 2 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in The Laurels for 12-years, and has been very happy and well cared for.
Really no complaints about the home or the carers who work there; great team.

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Review of

The Laurels

from D W (Friend of Resident) published on 10 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend, a resident at The Laurels. The staff were very friendly and even gave me a lift home. Thank you.

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Review of

The Laurels

from Phil M (Friend of Resident) published on 26 February 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I recently visited the home, I was very impressed, the staff are extremely friendly, and I was made to feel very welcome.
The services were 100%, and the cleanliness of the home was 100%.
The manager was very friendly, professional and left me feeling reassured that my friend was receiving
the best possible care.
Fantastic place - keep up the excellent work.

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Review of

The Laurels

from Jan W (Mother of Resident) published on 26 February 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has severe complex needs, and we have been waiting for several years for a place in a suitable, loving care home for him.
I am a very fussy Mum and wanted somewhere for him that paid attention to detail, a clean and well cared for home environment, a lovely atmosphere amongst staff, lots of
activities for my son, medical expertise to care for his needs and most importantly somewhere he could thrive and be happy.
I found all of this and more at The Laurels, and has settled remarkably well and loves his new home already.

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Review of

The Laurels

from D N (Mother of Resident) published on 27 December 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son developed medical problems in September, which were beyond medical help, and he needed end of life care. The staff at The Laurels asked to provide this. The next 3 weeks were very hard, but the love and care provided by everybody, not only for my son but for me as well, was above and beyond anything
I could have dreamt of. The attention to detail, his comfort and welfare and dignity were beyond approach. Even his care after he passed, before the undertaker, was so compassionate. His time at The Laurels was the best I could have wished for.

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Review of

The Laurels

from A H (Friend of Resident) published on 1 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.
Lovely staff 100% loyalty to residents.
Lovely manager.
Always good to talk to.

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Review of

The Laurels

from Mervyn W (Father of Resident) published on 17 August 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a parent of a resident, I know that my daughter is very happy at The Laurels. The staff are very friendly and helpful and it's a great home with a good atmosphere and good facilities.

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Review of

The Laurels

from Gwendoline H (Mother of Resident) published on 7 August 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have every confidence that my son is getting the best of care possible.

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Review of

The Laurels

from Lauren H (Friend of Resident) published on 22 March 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting a resident that had asked me to pop in when I saw her shopping, I had a warm greeting by staff and was offered refreshment. felt friendly and homely!

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Awards / Recognitions (0)

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