Rose Care Group in Somerset | 1 Care Home

Review of
Beechwood House
from Geoff A (Husband of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

CARE was provided in JUNE 2023 and continued until PASSING AWAY 9th Nov 2024. Family were delighted to have found a place for mum. ALL staff were CARING and efficent. A WARM and friendly welcome from DAY ONE. Excellent all round.

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Review of
Beechwood House
from Kevin A (Son of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum was extremely happy with the home and always sad she felt safe and secure. The team provided excellent care to mum and support to dad and the family. There communication was always good and timely, notifying us of mums condition and photos and monthly reports forthcoming. The staff treated mum as

a friend and would go the extra-mile to ensure her comfort and happiness. We can't thank them enough for their ongoing love and support. A well-led team and home, - a credit to the Industry. Thanks so much!

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Review of
Beechwood House
from Derek G (Grandson of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience

The home is always clean and tidy, the staff are very friendly and approachable. I would highly recommend the service to anyone looking.
There is a positive vibe in the service and everyone appears professional.

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Review of
Beechwood House
from Michael M (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

I would definitely recommend Beechwood House. My father is very happy there and he says that he is very content and that they look after him very well. I am always informed of any concerns they may have about him and they send me pictures of the activities he takes part in. The staff are always so helpful

and friendly.
His room is bright and airy and very well-decorated and the rest of the home is too. It is such a relief to know that he is in a safe place, being well looked after.
Thank you very much to all the Beechwood staff for your dedication and care.

Reply from Claire McMahon McMahon, Area Manager at Beechwood House

Thank you so much for your wonderful review and recommendation of Beechwood House! We're delighted to hear that your father is happy, content, and feels well cared for-it's exactly what we strive for. Keeping families informed and involved is so important to us, so we're glad you appreciate the updates and pictures of the activities he enjoys. Your kind words about our staff and the home's environment mean a lot to us, and we're thrilled that you feel reassured knowing he's in a safe and supportive place. Thank you for taking the time to share your experience, and your gratitude will be passed on to the whole team. It's greatly appreciated!

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Review of
Beechwood House
from Steve H (Son of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

Beechwood House is an excellent care home.
It has provided a consistent, caring environment for my mum and dad since they moved in.
The carers are outstanding in their approach to those in their care, to relatives and to visitors alike.
I have only ever seen positive attitudes from the staff. They

present as a cheerful, friendly and above all, caring group of people.
Nothing is ever too much trouble and on many occasions, they have gone well beyond what is normally expected of them.
Mum and Dad have been very happy at Beechwood. Thank you.

Reply from Claire McMahon McMahon, Area Manager at Beechwood House

Thank you for your heartfelt review of Beechwood House. We're so pleased to hear that your mum and dad have found a consistent, caring, and happy environment with us -it's truly what we strive for every day. Your kind words about our carers and their positive attitudes mean the world to us. We're incredibly proud of our team, and it's wonderful to know their dedication and willingness to go above and beyond have made such a difference for your family. Thank you for taking the time to share your experience. It's an honour to care for your parents, and we'll be sure to pass along your gratitude to the entire team.

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Review of
Beechwood House
from Clare N (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

After a period in hospital, it became apparent in November 2024 that my mum's current care needs at home were not sufficient and I needed to look for her to move to a residential home. After looking at several homes in the area, Beechwood House stood out from the rest. From the warm welcoming entrance,

two airy lounges and sunny inviting conservatories. The staff are all friendly, welcoming and nothing is too much trouble.
Mum had a choice of two newly decorated rooms. A weekly programme of activities is available. My family were able to have Christmas dinner with her, with the staff setting up our own table in the conservatory.
My mum's own mother was at Beechwood some thirty years ago and I remember then it being wonderful and it still is today. I have peace of mind Mum is being well looked after.

Reply from Claire McMahon McMahon, Area Manager at Beechwood House

Thank you so much for your thoughtful review of Beechwood House. We're delighted to hear that you chose us for your mum's care and that our welcoming atmosphere, comfortable spaces, and attentive staff stood out during your search. It's heartwarming to know that your mum is happy in her newly decorated room and enjoying the activities available. Being able to host your family for Christmas dinner and create those special moments is something we love to do - it's wonderful to hear how much it meant to you. Your kind words about Beechwood's long-standing reputation are especially meaningful. Knowing that your mum's own mother was here thirty years ago and that you still hold us in such high regard is truly an honor. Thank you for your trust and for sharing your experience-it means the world to us!

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Review of
Beechwood House
from Heather B (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

Beechwood House is an excellent care home, with a welcoming and happy atmosphere. The management team is very caring and good communicators and they clearly guide their team of carers in providing a high standard of care. They certainly fulfil their ethos of treating the residents as if they are family,

whilst also being professional, respectful and diligent. The manager and deputy manager are very approachable and always take time to chat with visiting family and friends. They keep me updated with my mum's care plan and inform me promptly if there are any changes. The range of activities provided is amazing - from visiting singers to trips out, alongside a good variety of daily activities in the home. We are very relieved to have found Beechwood when searching for a care home for my mum, who has now been a resident there for seventeen months.

Reply from Claire McMahon McMahon, Area Manager at Beechwood House

Thank you so much for your wonderful review! We're delighted to hear that Beechwood House has provided such a positive experience for both you and your mum. Our team is committed to offering a caring, professional environment and it's heartwarming to know that you feel supported and kept informed about your mum's care. The variety of activities we offer is something we take great pride in and it's wonderful to hear that your mum has been enjoying them. We're so grateful that you've chosen Beechwood House for your mum's care and we truly appreciate your kind words about our team. Thank you again for your trust and for taking the time to share your experience.

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Review of
Beechwood House
from Alison W (Niece of Resident) published on 7 October 2024

Submitted via Website • Report

Overall Experience

Such an amazing place, my elderly uncle enjoyed his day care for the last six/seven months or more. The staff are so lovely and really helpful, five stars all round. Good range of activities, plus they encourage family members to get involved.

Reply from Claire McMahon McMahon, Area Manager at Beechwood House

Thank you so much for your wonderful review! We're thrilled to hear that your uncle enjoyed his time with us over the past several months. It means a lot to us that you found our staff to be lovely and helpful, and we're glad the range of activities was enjoyable for him. We always strive to create a warm, welcoming environment for both our residents and their families, and your kind words are truly appreciated. We look forward to continuing to make every day special for your uncle and all our residents.

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Review of
Beechwood House
from L B (Friend of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

Very lovely care home. Well kept, residents are all well cared for. The food looks and smells amazing and all the staff seem friendly and diligent. The visits to the home are a pleasure and the staff are a credit to the home.

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Review of
Beechwood House
from Julia B (Daughter of Resident) published on 16 July 2024

Submitted via Website • Report

Overall Experience

Beechwood House is a wonderful care home. At the heart of this is the staff - they are caring and friendly and have looked after my dad really well. They organise activities for residents every day and take them out on trips. Dad couldn't be better looked after and I'm very grateful for their help and

care.

Reply from Claire McMahon McMahon, Area Manager at Beechwood House

Thank you so much for your heartfelt review of Beechwood House. We are thrilled to hear that your dad has been well cared for and that you appreciate the efforts of our dedicated staff. It's wonderful to know that the daily activities and trips we organise have made a positive impact on your dad's experience. Our team works hard to ensure that every resident feels valued and enjoys a vibrant, engaging lifestyle. Your kind words mean a lot to us and inspire us to continue providing the best possible care. Thank you for your trust and appreciation. Best regards, Claire.

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Review of
Beechwood House
from Deborah C (Daughter of Resident) published on 4 June 2024

Submitted via Website • Report

Overall Experience

Very happy with Mum's care at Beechwood House. I'm always being kept up to date with any needs or changes and feel I can contact them at any time for any concerns. Mum has settled in well and loves all the staff who are very attentive. So lucky to have found this welcoming home.

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Review of
Beechwood House
from G R (Son of Resident) published on 23 May 2024

Submitted via Website • Report

Overall Experience

This care home went above and beyond for my mother who had dementia.
My mother did not initially want to go to a care home but visited a few days and didn’t want to leave. She made friends, felt safe and secure. The staff were always there for her needs. Mum was well cared for and they made the last

few months of her life very happy ones despite her dementia.
The home has a wonderful team of staff, it is clean, tidy and homely.
Highly recommend this home.

Reply from Claire McMahon McMahon, Area Manager at Beechwood House

Thank you so much for your heartfelt review of Beechwood. We are truly touched by your kind words and are so glad to hear that your mother felt safe, secure, and happy during her time with us. It means a lot to us that she was able to make friends and enjoy her stay, despite the challenges of dementia. Our team strives to create a homely and supportive environment for all our residents, and it is wonderful to know that we were able to provide that for your mother in her final months. We appreciate your recommendation and your recognition of our staff's dedication. We take great pride in maintaining a clean, tidy, and welcoming home, and your feedback reinforces our commitment to excellence. Thank you again for sharing your experience. Please know that your mother's presence was cherished, and we are honoured to have been a part of her life. Warm regards

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Review of
Beechwood House
from Charlotte L (Friend of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience

On the occasions that I have visited the home, I am always made to feel welcome. The staff are always polite and it's always a bubbly atmosphere. Music is always playing and I enjoy talking to other residents who are sat on the couch in the entrance area. The home is beautifully decorated and I feel

like I am walking into a house rather than a care home. The atmosphere is so relaxed and it's fantastic that we have the use of the coffee machine. The staff also offer drinks. I also like how I am invited to join in with any activities that are taking place at the time of my visit.

Reply from Claire McMahon McMahon, Area Manager at Beechwood House

Dear Charlotte, thank you so much for your wonderful review of Beechwood. Delighted to hear about your positive experiences when visiting our home. It's heart-warming to know that you feel welcome and enjoy the friendly, bubbly atmosphere that we strive to create. Our goal is to make both residents and visitors feel at home and your feedback reaffirms that we are achieving this. We are glad that you appreciate our decor and the relaxed ambience, as we put a lot of thought into making the environment as homely and comfortable as possible. It's also great to hear that you enjoy the music, the coffee machine and the hospitality offered by our staff. Our team takes pride in engaging both residents and visitors in our activities and we're pleased that you enjoy being a part of them. Your comments will be shared with our staff who will be thrilled to hear that their efforts have made such a positive impression. Warm regards, Claire, the home manager and the team.

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Review of
Beechwood House
from Sharon H (Daughter of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience

Absolutely wonderful home, very friendly staff who support my mum and myself very well. The staff are always smiling and greeting you to join them in such a lovely, friendly home with a pleasant atmosphere.
I have every confidence in leaving my mum at Beechwood House for her day care, she is always

relaxed and happy to stay, making new friends and a place to chat to others.
Mum always says that the food is so lovely and very plentiful and a good cup of tea always goes down well.
Overall experience, excellent.
Mum has been attending Beechwood House for approximately six months now for day care, allowing me to have a day to myself, relaxing with peace of mind that Mum is safe and cared for by super, hard-working and caring professionals.
Thank you Beechwood House staff and their lovely manager.

Reply from Claire McMahon, Area Manager at Beechwood House

Thank you for your lovely review of the home. We are delighted to see such lovely comments and that you find all the staff friendly.

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Review of
Beechwood House
from Louise D (Daughter-in-law of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience

My mother-in-law has been in Beechwood House Care Home now for a few years. The management and staff all made her very welcome and helped to settle her in.
The home is immaculate and has a lovely garden and conservatory.
All the staff are very helpful and encouraging my mother-in-law to join in the

activities. She really enjoys going on their trips out. We have regular updates on how she is getting on.
It's peace of mind as a family to know she is in a home where we know she is safe and looked after.

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Review of
Beechwood House
from Sally N (Daughter of Resident) published on 4 September 2023

Submitted via Website • Report

Overall Experience

Mum came into Beechwood following a nasty fall in order to recover. From the first day she was met with great care empathy professionalism and great communication.
Nothing was too much trouble and the family were welcomed every day and kept in the loop with all communication.

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Review of
Beechwood House
from Kim R (Daughter of Resident) published on 26 June 2023

Submitted via Website • Report

Overall Experience

Absolutely 1st class all around. The home is immaculate and the beautiful garden at the back is a favourite place for my mum to be.
Every staff member that I have met is always happy to help with anything asked and when I ring to speak to them or Mum, they spend time talking to me or passing the phone

to her.
Couldn't wish for a better place for Mum to be other than at home and we, as a family, are so pleased to have found Beechwood.
Well done to everyone and thank you!

Reply from Claire McMahon McMahon, Area Manager at Beechwood House

Thank you for such lovely feedback, and we are so pleased you are happy with the home and the care and support we provide to your mum.

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Review of
Beechwood House
from Stephanie B (Daughter of Resident) published on 25 May 2023

Submitted via Website • Report

Overall Experience

I have found the staff very considerate and helpful in carrying out the needs of Mum. They come and check her on a regular basis and sit and talk to her. The food is of a very high quality and Mum seems to enjoy the events that are put on. Medication is given in a timely manner. Mum has told me she

is very happy being here and loves being in an environment where she can interact with other residents and staff.

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Review of
Beechwood House
from K B (Wife of Resident) published on 23 May 2023

Submitted via Postal Card • Report

Overall Experience

The care is excellent and the staff are lovely. My husband is looked after very well and he thinks the food is lovely. The staff are very good at encouraging him to take part in the activities. I cannot comment on value for money or the range of activities.

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Review of
Beechwood House
from David H (Son of Resident) published on 18 May 2023

Submitted via Website • Report

Overall Experience

My Mother recently passed away and spent the last 2 months of her life in Beechwood House. I found the staff from day one to be 100% committed to my Mothers welfare.
An example of that was the individual attention to comfort and welfare by bringing in a specialist bed to make her more comfortable as

her illness progressed. I also happened to witness, by chance as I was leaving the building, an alarm going off. It didn't register at first that it was my Mum's room, she had fallen over. Within seconds there were 4 members of staff there to attend to Mum, a massive peace of mind and a realisation she was in the right place and some thoughts of 'what if that had been at home on her own?
So many thanks to every single person at Beechwood House I would recommend you to anyone.

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