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Care Homes Owned by Waterfall Nursing Homes Ltd

8.7 Group Review Score (the average from all locations with a review score)
Waterfall Nursing Homes Ltd based in Barnstaple Devon offers compassionate care homes for people.

Care home residents receive the support they need in a friendly, social home.

Trained staff give people the care they need with dignity and respect.

A variety of activities to suit hobbies and interests are provided for care home residents to participate in, if they wish.

Waterfall Nursing Homes Ltd Locations (2)

 

2 Care Homes owned by Waterfall Nursing Homes Ltd

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The Harry Care Home

42 Atlantic Way, Westward Ho!, Bideford EX39 1JD 

9.2 4 reviews
"The Harry is more like a hotel than a care home. It has been modernised to a very high standard and decorated tastefully. The staff are…"   Read all 4 reviews
Location Type Care Home

The Harry Care Home in Bideford, Devon has seaside views from most of the residents' bedrooms. Care home residents are able to bring their own possessions to make the bedroom more comfortable. The care home has a hair and beauty salon, visitors… Read more about The Harry Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 23 Rooms
Park Lane Care Home

45 Park Lane, Newport, Barnstaple EX32 9AL 

8.1 15 reviews
"I recently persuaded my 96-year-old father to go into a care home for respite whilst I went into hospital for an operation. Firstly the…"   Read all 15 reviews
Location Type Care Home

Park Lane Care Home offers nursing and residential care in a safe and secure home from home environment. Personalised care and treatment are delivered, tailored to support individual needs, by skilled, respectful staff. With state of the art facilities,… Read more about Park Lane Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 40 Rooms

Waterfall Nursing Homes Ltd Reviews (19)

8.7
Waterfall Nursing Homes Ltd has a Group Review Score of 8.7 (8.653) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Waterfall Nursing Homes Ltd must have a Review Score.

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Review of

The Harry Care Home

from K B (Daughter of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Harry is more like a hotel than a care home. It has been modernised to a very high standard and decorated tastefully. The staff are friendly and very helpful, nothing is too much trouble. The views from the home are amazing and it is lovely for residents to sit outside and enjoy the view. Mum has
Alzheimers and we made the decision to move her to The Harry in September 24. She is happy, well looked after, has made friends and is safe. Highly recommend.

Reply from Corinne Topps, Registered Manager at The Harry Care Home

Thank you for your kind words, they are greatly appreciated, and we are pleased to know that your Mum has settled and is happy at The Harry. I will be sure to pass on your comments to staff within the home.


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Review of

The Harry Care Home

from Nicola L (Daughter of Resident) published on 25 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering The Harry, it doesn't feel like a care home. It's welcoming like walking into a hotel.
The entrance is clean and bright with lovely flooring, not carpets.
The hallways are the same, clean and bright.
My mother stayed here for 5 months.
Her room was very clean but homely at the same time.
She
had a large door which went out onto a balcony, with sea views across Westward Ho! to Baggy Point.
In the spring we put potted flowers onto her balcony which she loved.
The staff are very dedicated, treating my mother with love and care as though she was one of their family.
Mum had very little appetite, and the girls tried daily to tempt her with various foods.
I can highly recommend the Harry.

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Review of

Park Lane Care Home

from Caroline H (Daughter of Resident) published on 17 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently persuaded my 96-year-old father to go into a care home for respite whilst I went into hospital for an operation. Firstly the manager and assistant manager with whom I arranged this were both lovely, really helpful and understanding. They provided the best introduction to the daunting process
of having to arrange for an elderly relative to go into a care home; they were kind, professional and approachable. They set the tone and then every other member of staff was equally as caring and professional. I had no qualms about leaving my father in their care, it is an exceptionally good home, it feels very safe, and it has an atmosphere of calm at all times. My very anxious father always seemed calm and relaxed there. He even praised the staff, and the food, and praise from him is rare indeed! He put on weight whilst there, all of his visitors remarked upon how well he looked. I was so impressed and am so grateful to the whole team there for providing such very excellent care.

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Review of

The Harry Care Home

from C L (Friend of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with how the staff at The Harry look after my friend. Friendly, caring, nothing is too much trouble, it's like a five-star hotel. I know she is safe, and very well looked after in every way - with all her needs being met. Food, and cleanliness and meds all good.

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Review of

The Harry Care Home

from Annalisa D (Daughter of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend them enough. They were amazing when looking after my dad, nothing was too much trouble, they not only looked after him they looked after us too.

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Review of

Park Lane Care Home

from Sue E (Daughter of Resident) published on 14 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in Park Lane for two years suffering from dementia. I am soon moving to North Yorkshire to be with my grandchildren. My brothers have both lived in the USA for years. Dad died 2 years ago. Mum will not have any family nearby however I will be returning frequently to see her.
Making
this decision has been very difficult but Mum is very happy and settled, it would be cruel to take her with me and find another home which would be comparable with Park Lane. The care Mum receives is outstanding. I am in the position to use this term as I am a very senior emergency nurse. The home is spotless, Mum has put on weight due to the standard of food. Her appearance is always dignified with outfits chosen with care. Her room is ensuite, again always clean. The staff always are genuinely caring. Mum gets aggressive, they diffuse her temper with kindness and tea. Their communication with both brothers and myself again nothing is too much trouble. Outstanding care home.

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Review of

Park Lane Care Home

from Jackie R (Daughter of Resident) published on 30 December 2019

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We could not have wished for better end of life care for dad. All the staff without exception were respectful, caring and professional. They made sure that dad’s final days were peaceful and calm. Their attitude of care permeated throughout all staff levels and they worked as a close team to provide
support to the family. We cannot thank them enough.

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Review of

Park Lane Care Home

from Claire P (Daughter of Resident) published on 5 November 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has always said she would never want to spend time in an old peoples home. So after a carefully worded conversation, she agreed to stay for a week's respite in a 'lovely place where the staff are caring, great food is served and you get a comfy bed to sleep in. She was looked after in every
way imaginable, enjoying conversation with residents and staff, a most welcome visit to the hairdresser and plenty of rest. On returning home mum declared that she would be happy to return as it wasn't a bit like an 'old people's home'!
The other residents seemed happy and comfortable, the staff were cheerful, kind and respectful at all times and the place is spotless.

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Review of

Park Lane Care Home

from L B (Daughter of Resident) published on 24 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Park Lane until her death in February 2019. Staff were outstandingly caring and compassionate, particularly leading up to her passing. However, throughout her stay there was almost continuous piercing noise throughout the building caused by residents alarms. I think it is
vitally important that a less intrusive way to alert staff to residents needs is found. It affects both staff and residents. Nevertheless, both myself and her family appreciated the many positive aspects of the home.

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Review of

Park Lane Care Home

from M I (Sister of Resident) published on 30 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was only here for a few weeks but having resisted going 'into a home' he realized he could no longer cope at home. From the first day, he was made to feel welcome and very soon settle to his new way of life. The place was spotless and staff pleasant and friendly. Somebody popped in to see
he was alright regularly. We found staff ready to talk, ask and answer questions readily.

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Review of

Park Lane Care Home

from Valerie L (Daughter of Resident) published on 11 September 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After living a very independent life my father, at the age of 96, became a resident at Park Lane. nursing home. The care he received from all the staff was brilliant, each and everyone gave him the care and attention he needed. They even take their time to look after any visitors family and friends,
nothing is too much trouble. Sadly my father passed away recently but I know, in the last few months of his life, he received love, care and attention he needed. Even in his final hours, we received the help and support from all staff making this time a little easier.

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Review of

Park Lane Care Home

from Margaret B (Daughter of Resident) published on 11 September 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very kind and approachable and they are all very caring. The staff create a very happy atmosphere in the home.

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Review of

Park Lane Care Home

from Henry H (Husband of Resident) published on 25 April 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided is excellent with good staff numbers. The home is well decorated and very clean.

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Review of

Park Lane Care Home

from Marion F (Daughter of Resident) published on 30 March 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and well decorated to a good standard with pleasant outlooks. The staff on reception are always welcoming and friendly, as are the rest of the care staff. I sit with my mother regularly in the lounge and it is quite apparent that all the clients are well looked after and treated with
dignity, compassion and humour. The food is good and well presented and there is always staff available to feed those who cannot manage for themselves. Special diets and foods are also catered for. There are also good activities and entertainment. I know if I have any worries or problems I can easily discuss them with the nurses.

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Review of

Park Lane Care Home

from Ann Q (Wife of Resident) published on 30 March 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for 8 months and I have nothing but praise for the care he has been receiving 24/7. The staff have been exemplary in their care and it's very clear to see how many genuinely care for the residents.

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Review of

Park Lane Care Home

from Barbara B (Daughter of Resident) published on 30 March 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with tremendous relief that my mother after being removed from her own home for her own safety has settled so well in the above home. The care and professionalism in the way she is looked after is second to none. I can't speak more highly of the way she is looked after by all the staff.
I am
kept informed of any health issues that mya arise and we are made welcome when we visit her. this is a highly recommended care home. Oustanding!!

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Review of

Park Lane Care Home

from N B (Resident) published on 20 March 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent one week at Park Lane Care Home for rest and recuperation and was greeted most kindly on arrival. The staff were cheerful and ready to make everyone comfortable. I was impressed and it soon became apparent that I was a fish out of the water as I am fortunately in possession of my faculties and
without my Ipad Kindle would have been no stimulation apart from chats with the staff. Park Lane proved to be good for my rest and recuperation. I left in better shape than on my arrival. Thank you all.

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Review of

Park Lane Care Home

from Anthony B (Son of Resident) published on 9 January 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Park Lane Care Home in Barnstaple from they 7th November until he passed away on the 3rd December he received quality care which in one word is outstanding. My grateful thanks to all the staff there.

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Review of

Park Lane Care Home

from Claire S (Granddaughter of Resident) published on 15 August 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am updating the review as there have been changes to the facilities and even though they were excellent before, they are even better now! I have been looking around at other homes for another family member but sadly they cannot afford the fees here as they will be state funded. This has been a real
eye-opener. I have seen homes where I wouldn't let an animal sleep in, let alone a vulnerable person and it's so hard not to compare to Park Lane as it really is so lovely!
Everything from the food, to the staff, to the overall feeling is simply second to none. Nan is still so happy here and thanks to the care of ALL the staff long may it continue!

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Waterfall Nursing Homes Ltd

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Frequently Asked Questions about Waterfall Nursing Homes Ltd

How many Care Homes does Waterfall Nursing Homes Ltd own?

Waterfall Nursing Homes Ltd own 2 Care Homes.

Which Waterfall Nursing Homes Ltd Care Homes have the highest review score?

The Harry Care Home & Park Lane Care Home have the highest review score.
Waterfall Nursing Homes Ltd in Devon

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