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Care Home Owned by Abbendon Healthcare Ltd in Greater Manchester

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Abbendon Healthcare Ltd in Greater Manchester

Only the locations & reviews in Greater Manchester for Abbendon Healthcare Ltd are showing below.

View the details of all 2 locations (with 62 reviews) owned by Abbendon Healthcare Ltd

Abbendon Healthcare Ltd Locations in Greater Manchester (1)

 

1 Care Home owned by Abbendon Healthcare Ltd in Greater Manchester

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Bankfield Residential Home

Gigg Lane, Bury BL9 9HQ 

9.5 32 reviews
"My mum has been in Bankfield Residential Home since January this year, I never thought she would settle into a care home but I am pleased…"   Read all 32 reviews
Location Type Care Home

Bankfield care home in Bury offers elderly people and those with dementia a welcoming home. Residents can relax and socialise in the communal facilities, a central courtyard garden and variety of activities. Traditional home-cooked, nutritious… Read more about Bankfield Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 44 Rooms from £800 / week

Abbendon Healthcare Ltd Reviews in Greater Manchester (32)

9.6
Abbendon Healthcare Ltd has a Group Review Score of 9.6 (9.584) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbendon Healthcare Ltd must have a Review Score.

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Review of

Bankfield Residential Home

from Sharon W (Daughter of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Bankfield Residential Home since January this year, I never thought she would settle into a care home but I am pleased with the care and understanding given to my mum who always looks well cared for and happy.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you are happy with the care we provide to your mum at Bankfield.


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Review of

Bankfield Residential Home

from Justin B (Son of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went to Bankfield in early June 2024 and stayed until his death in mid-September 2024. I cannot answer if it was good value for money as all care homes are astronomically priced. That said the important thing is not money but the care he received and the character of the people providing the
care and I am happy to say that my dad was treated very well and the staff are very friendly, caring and professional. I cannot thank them enough for the short time my father was with them.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your very kind words, I am happy to hear that you are happy with the care your dad received at Bankfield whilst he was with us.


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Review of

Bankfield Residential Home

from M R (Daughter of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum transferred to Bankfield Residential Home from hospital and the care the staff have provided to my mum over the last few weeks has been excellent.
They have provided encouragement and support to improve her appetite and also her mobility is getting better and we can see her progress each time
we visit her.
Overall we as a family are happy with her placement and all the staff are excellent. Most importantly mum is really happy there.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your mum are happy with the care we provide at Bankfield Residential Care Home.


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Review of

Bankfield Residential Home

from Jonathan B (Son of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Bankfield eight weeks ago, and from my first visit to now the care that has been shown to my mother has been incredible. Staff are very approachable and all questions (and I ask some daft ones, no doubt) are answered quickly and I feel immediately put at ease.
It's so relieving
to know my mother is in good hands and I honestly cannot thank management and staff enough for all they do.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words; we are very happy to hear that you are happy with the care we provide at Bankfield.


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Review of

Bankfield Residential Home

from S W (Respite Resident) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Bankfield Residential Home was excellent. Everything was catered for, entertainment, food etc. The staff and residents were lovely. All in all, a very pleasant experience.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you were happy with the care we provide at Bankfield.


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Review of

Bankfield Residential Home

from A W (Daughter of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a couple of months at Bankfield Residential Home following a stay in hospital. She was well cared for with the staff friendly and professional. Rooms are a tad dated but are equipped for needs. Well organised, medications given on time and professionally dispensed. Meal times and standard
of food good, with mum saying she really enjoyed the choice with the catering team assisting with dietary requirements. Mum was entertained by staff and some residents! Areas clean, garden area small but well tended, communal areas plenty and smaller areas available for family visiting. 24-hour access by means of intercom. My experience was positive, my mum's more so. Staff are good, always busy but my mum received a good level of care which is the main thing.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your mum were happy with the care we provide at Bankfield.


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Review of

Bankfield Residential Home

from Ronald B (Respite Resident) published on 10 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, it was a good service. Pleasant staff who are very helpful.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are happy with the care we provide at Bankfield Residential Care Home.


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Review of

Bankfield Residential Home

from S W (Wife of Resident) published on 22 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my husband who was warmly greeted into this home, at the end of December 2023, he has gone down very little from being at home. Unfortunately, he has alzheimer's dementia, the staff are very caring, he’s clean and well-fed, he can be a little aggressive, however, the staff now know how to handle
him well. He’s happy, that’s all that matters, I’m also always given full reports, I’m also greeted warmly every time I visit.
The home is also very clean and all residents look well looked after.
His well being is what matters. He does enjoy the daily activities and always willing to take part, unfortunately not able to grasp the bingo very well.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your husband are happy with the care we provide at Bankfield Residential Care Home.


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Review of

Bankfield Residential Home

from M C (Wife of Resident) published on 16 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was admitted to Bankfield Residential Home eight weeks ago after having suffered a stroke and spending over three months in hospital.
The managers and staff welcomed him warmly and his care has been excellent. He enjoys the food and the sympathetic care of the staff. Visitors are made welcome
and if the staff are concerned about medical issues, a GP is available. Of course, he would like to come home but with his needs, that is impossible and he says he is well taken care of.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your husband are happy with the care we provide at Bankfield Residential Care Home.


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Review of

Bankfield Residential Home

from Deborah W (Daughter of Resident) published on 13 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our initial contact, we have been delighted with the positive attitude of all the staff, friendly but professional. A happy atmosphere - cheerful, smiling, always happy to help or willing to get someone who can assist you. The food is delicious - good choice - and very bright, cheerful dining room.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your family are happy with the care we provide at Bankfield Residential Care Home.


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Review of

Bankfield Residential Home

from C W (Friend of Resident) published on 5 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home clean. Staff friendly. Staff caring. My friend recently moved into Bankfield and you can see he is happy, and putting on weight.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your family and friends are happy with the care we provide at Bankfield Residential Care Home.


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Review of

Bankfield Residential Home

from Kevin L (Brother of Resident) published on 5 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Bankfield Residential Home ideal for looking after and caring for my sister. She receives care and attention from management and staff. She seems to have settled in quickly with nice accommodation, food and treatment.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you so much for your very kind words, we are very happy to hear that you and your family are happy with the care we provide at Bankfield Residential Care Home.


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Review of

Bankfield Residential Home

from Lindsay H (Daughter of Resident) published on 4 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father was assessed as needing 24-hour care and moved into Bankfield, the staff have gone above and beyond to ensure that he settled in well and is well cared for. The meals are freshly cooked and varied. There are many daily activities available should the residents wish to take part. The
home is clean and well-maintained. I have been, and continue to be very impressed.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your very kind review. I am very pleased you are happy with the care your father receives at Bankfield.


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Review of

Bankfield Residential Home

from David H (Son of Resident) published on 3 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am well pleased with the care I receive.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your kind words we are very pleased that you are happy with the care received in Bankfield Residential Home.


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Review of

Bankfield Residential Home

from Benjamin H (Resident) published on 22 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff fairly good.
Management good.
Food fairly food.
Mostly good staff.
Fairly safe and good.

Reply from Nicola Entwistle, Registered Manager at Bankfield Residential Home

Thank you for your kind review I am very pleased that you are happy with your stay at Bankfield Residential Home.


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Review of

Bankfield Residential Home

from B G (Resident) published on 21 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mostly satisfactory but most of my TV equipment cannot get picture using an aerial.

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Review of

Bankfield Residential Home

from D S (Son of Resident) published on 31 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the standard of care given to my mum. I know the last CQC visit raised concerns, but the staff really seem to be working hard to rectify and make further improvements. Mum likes the staff, her room and the food. There are lots of activities and occasional trips out. The personal touch
of the staff makes a real difference to Mum and the family. Everyone is really friendly and keeps us informed about Mum's care and any health concerns. The structure of the staffing seems much more stable recently.

Reply from Managers Bankfield, Manager at Bankfield Residential Home

Hi, thank you for your kind comments and for taking the time to complete this review. We love having your mum with us, and it has and continues to be a pleasure to care for her.
Kind regards,
Bankfield.


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Review of

Bankfield Residential Home

from Rosemary G (Daughter of Resident) published on 17 May 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've seen a massive improvement in the care, activities, approach and dedication to the well-being of residents over recent months. It was needed, but new management has made a big difference. Staff are fab! I'd still like to see more regular bathing of my mum, but the home has really improved a lot.

Reply from Bankfield Care Home, Managers at Bankfield Residential Home

Thank you for your kind comments recognising all of the work that the team do and especially for your 5-star review on our activities, trips and management.
It is always a pleasure to care for your mum, and she means the world to us all.
Kind regards,
Bankfield.


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Review of

Bankfield Residential Home

from D F (Daughter of Resident) published on 23 July 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider Bankfield to be an excellent care home. With COVID-19 the staff and management have all stepped up and gone the extra mile looking after my Mum and keeping me well informed on how she is and nothing is too much trouble. When you ring for information they help me as much as they do by Mum,
by keeping her safe for me.

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Review of

Bankfield Residential Home

from Raquael S (Daughter of Resident) published on 15 July 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overall very happy with the care home. I believe my Mum is well looked after. The staff and management are lovely, helpful, and understanding. My only complaint, if any, is I feel Mum could be stimulated more with different activities. Though I also understand that has been more difficult in recent
months.

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