Care Homes Owned by BJP Group in Cleveland & Teesside

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by BJP Group in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for BJP Group are showing below.

View the details of all 2 locations (with 39 reviews) owned by BJP Group

BJP Group Locations in Cleveland & Teesside (2)

 

2 Care Homes owned by BJP Group in Cleveland & Teesside

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Gracelands Care Home

Belmangate, Guisborough TS14 7BD 

9.8 17 reviews
"My mum went into Gracelands Care Home for respite in 2017. She said she would like to stay after 2 weeks of respite. She said she felt safe…"   Read all 17 reviews
Location Type Care Home

Gracelands Care Home is a family-owned and luxurious setting with over 30 years of experience in providing high-quality residential care. The home is located in the picturesque market town of Guisborough and provides long-term residential, respite… Read more about Gracelands Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 43 Rooms
Belmont View

Fountains Place, Guisborough TS14 7JA 

9.7 22 reviews
"Both of my parent were cared for in Belmont View for the last few months of their lives. The staff provided excellent care for both of…"   Read all 22 reviews
Location Type Care Home

Family-run Belmont View offers a luxurious care home experience in the historic market town of Guisborough. The home enjoys fantastic views and is conveniently located next to two doctors surgeries and a two-minute walk into the town centre. The home… Read more about Belmont View

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 50 Rooms

BJP Group Reviews in Cleveland & Teesside (39)

9.8
BJP Group has a Group Review Score of 9.8 (9.755) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BJP Group must have a Review Score.

Overall Experience

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Review of

Belmont View

from Barbara A (Daughter of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Both of my parent were cared for in Belmont View for the last few months of their lives. The staff provided excellent care for both of them. It was so re-assuring to know they were safe and well-cared for.

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Review of

Gracelands Care Home

from Jennifer L (Daughter of Resident) published on 29 November 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum went into Gracelands Care Home for respite in 2017. She said she would like to stay after 2 weeks of respite. She said she felt safe and was well looked after. She was there until she passed in September. Everyone from the managers to the staff and cleaners were lovely. It was my mum's home and
each and every one of the staff made her feel special.

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Review of

Belmont View

from A H (Son of Resident) published on 28 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Belmont View is an excellent care home. It is a friendly place with approachable staff who are keen to ensure residents are happy and looked after to the highest standards possible. Any issues raised by family are dealt with immediately and the next of kin is informed promptly if the resident is in
need of medical attention or there have been any problems. There are a wide range of activities organised for the residents. My mother's room was spacious, nicely furnished and always very clean. The laundry was done daily and her clothes returned to her room efficiently. Every effort was made to ensure she had food and drinks she enjoyed. Visitors were always greeted by staff and made welcome.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the great feedback.


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Review of

Belmont View

from D W (Brother-in-law of Resident) published on 28 October 2024
Overall Experience  Overall Experience 5.0 out of 5

All of the staff provided excellent care and especially, the end-of-life care.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the lovely feedback.


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Review of

Belmont View

from Karen D (Daughter of Resident) published on 18 October 2024
Overall Experience  Overall Experience 5.0 out of 5

It was very difficult to transfer the care of my dad to Belmont View but the staff were caring and understood my emotions. He felt safe and supported. On reflection, it was the right place for Dad in his last six months.

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Review of

Belmont View

from Tracy C (Daughter of Resident) published on 10 October 2024
Overall Experience  Overall Experience 5.0 out of 5

This was Mam's second stay this year. We had not had a break in four years and reached out to Belmont View for advice on respite care.
Belmont View turned out to be a home-from-home. Wonderful, caring and supportive staff. Very clean, modern decor and a welcoming atmosphere. Would not hesitate to
recommend this home. Mam is blind and the staff made such an effort in supporting her during her stay. Although Mam did not join in with activities, at her own choice, the staff ensured that she was not isolated by regularly popping in for a chat.
The home feels to be well-run, staff were available when needed and I felt that Mam was well cared for. Although Mam obviously prefers to be at home, she is happy to return to Belmont View should the need arise which I think reflects well on the home and staff.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the lovely feedback. We are so happy that Mum felt at home and enjoyed her stay.


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Review of

Belmont View

from F R (Husband of Resident) published on 10 October 2024
Overall Experience  Overall Experience 5.0 out of 5

The care given to my wife was excellent.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the great feedback.


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Review of

Belmont View

from M K (Wife of Resident) published on 17 July 2024
Overall Experience  Overall Experience 5.0 out of 5

From the start of the respite visit, my husband was treated with warmth and all the staff were supportive and pleasant.
All interactions with the team have been efficient and it is clearly evident that this home is run by a caring team who enjoy their work.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the lovely feedback.


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Review of

Gracelands Care Home

from S L (Son of Resident) published on 5 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Our family were delighted with the care and dignity shown to our father during his years at Gracelands. Management kept us informed immediately on any changes in Dad's behaviour or any incidents. We honestly found the staff looked after Dad as if he was a relative and not a client and this allows the
family to have massive confidence in a care home knowing he had this excellent care 24 hours a day which we could not provide. Gracelands were also a massive help to us when Dad passed and I could not praise them enough.

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Review of

Belmont View

from Christine G (Daughter of Resident) published on 7 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Belmont View in September 2022 having lived independently in Liverpool. She quickly settled in as the staff became an extended family. They made her feel very welcome and Mum took part in the wide-ranging activities. The location of the home, in the centre of Guisborough, meant we could
go for a walk and enjoy the many cafes and eating places on offer. Food was close to Mum's heart and she enjoyed mealtimes, talking with other residents and the variety of food on offer. A hairdresser was available on site along with a dentist and the GP was next door. Housekeeping was excellent with laundry returned the same day and room cleaned. Belmont is a family-run business. Nothing was too much trouble and all staff were kind and respectful. We have no hesitation in recommending Belmont View Care Home.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the lovely feedback and we are so happy that Mum was so settled and felt at home.


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Review of

Belmont View

from David T (Son of Resident) published on 3 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and friendly.

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Review of

Belmont View

from Sharon B (Daughter of Resident) published on 28 May 2024
Overall Experience  Overall Experience 5.0 out of 5

From start to finish my engagement with all levels of staff from management to care givers was excellent. My mum had quite extensive health issues and they took time to listen to her requirements and responded efficiently and effectively to ensure everything was in place before arrival. Although Mum
was only in for a short time she was welcomed and made comfortable in homely surroundings.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the lovely feedback, we are so pleased that Mum and family felt supported throughout.


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Review of

Belmont View

from P Q (Son of Resident) published on 28 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Belmont View were able to support us twice at short notice for respite care - it was very reassuring to know that my mum was safe and well cared for during these periods. We were very happy with Belmont View and would certainly recommend them.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the feedback and we are always happy to support where we can.


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Review of

Gracelands Care Home

from Paul R (Son of Resident) published on 27 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Gracelands Care Home has a nice atmosphere, it is very well kept, both in cleanliness and in good state of repair. My mum and the other residents, that both myself and siblings interact with, are well cared for and quite content with life. There is a good varied program of entertainment and activities
for the residents, having both witnessed and joined in many times.
The staff are both very friendly and approachable, regarding any issues we raise. I know quite a few of the staff on first name terms, and always converse with them all in a friendly manner, which in turn leads to a nice environment for my mum.

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Review of

Gracelands Care Home

from P F (Daughter of Resident) published on 23 May 2024
Overall Experience  Overall Experience 3.0 out of 5

The staff are all friendly and try really hard to do their job to the best of their ability, but I feel there is a distinct shortage of staff. My mum has frequently had to wait long periods of time for someone to come and attend her.

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Review of

Belmont View

from K L (Daughter of Resident) published on 22 May 2024
Overall Experience  Overall Experience 4.0 out of 5

I find the staff in Belmont View Care Home very professional. My father enjoys his time there, lots of activities most days. Good food. Clean, bright and modern. Staff are very approachable.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the lovely feedback.


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Review of

Gracelands Care Home

from J G (Daughter of Resident) published on 20 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Very kind, professional and empathic staff who always go that extra mile while looking after my mum.
The staff are always able to keep me updated with my mum’s care and I am always reassured by this.
I would have no hesitation recommending Gracelands.

Reply from Katie Manuel, Manager at Gracelands Care Home

Thank you for your lovely feedback, this will be passed on to all staff


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Review of

Belmont View

from Carolyn C (Wife of Resident) published on 13 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Staff at Belmont View have been so supportive and helpful in moving my husband from his previous care home into Belmont View. They have answered all my concerns in a calm and reassuring way.

Reply from David Taylor, Manager at Belmont View

Thank you for the feedback, we are happy that we could make this move as smooth as possible.


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Review of

Belmont View

from P S (Daughter of Resident) published on 13 May 2024
Overall Experience  Overall Experience 4.0 out of 5

Mam has been cared for in Belmont for three years now and the care has been good. She has a good relationship with all the staff.
Mam has dementia and Alzheimer’s and is double incontinence but she is always kept clean and tidy, the staff have a brilliant understanding of her needs.
Mam was moved
to the EMI unit from residential at the end of October and settled better than we thought she would. She was encouraged by staff to interact more with other residents and is now more sociable.

Reply from David Taylor, Manager at Belmont View

Thank you for the feedback. We know any move can be difficult and we are glad that this has had a positive effect.


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Review of

Belmont View

from Lesley T (Daughter of Resident) published on 13 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My father is a resident at Belmont View and is extremely happy, he has been in Belmont View since June 2022 and made many friends, the staff are amazing with him and as a family we feel very comfortable approaching the staff should we have any concerns regarding Dad's health etc.
The care home were
particularly supportive with Dad and our family when my mum had to be moved into a nursing care home. Mum and Dad had been married 63 years and this was very traumatic for Dad and Mum too. Dad was given the opportunity to move with Mum, however he would have been on a different floor and would have to make new friends and he really felt that he should stay where he was knowing that Mum's health was deteriorating fast. They supported him through it and we are extremely grateful for this and Dad trusts the staff which I think is paramount to the care they offer.

Reply from David Taylor, Manager at Belmont View

Thank you so much for the feedback. We are pleased Dad and family felt supported during a very difficult time, which is a credit to all the staff.


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