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Care Homes Owned by Merling Care Homes

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Merling Care Homes
Merling Care Homes in Hampshire operates two care homes.

Merling Care Homes acquired Moorland House in August 2022 and Glebe House in December 2020.

Caring trained staff interact with and listen to residents, relatives and health care professionals enabling the care home to respond to their needs.

The food is nutritious, tasty and varied to meet dietary requirements.

Merling Care Homes Locations (2)

 

2 Care Homes owned by Merling Care Homes

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Glebe House Nursing Home

The Broadway, Laleham, Staines-upon-Thames TW18 1SB 

9.8 17 reviews
"I visit Glebe House regularly and have done so since my mother became a resident in late 2022. I cannot praise the staff and management…"   Read all 17 reviews
Location Type Care Home

Glebe House is comfortably furnished and well-equipped to provide accommodation, care and support for those who require nursing or personal care, dementia care, treatment of disease, disorder or injury. The nursing home values its promise of ‘providing… Read more about Glebe House Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 24 Rooms
Moorland House

20 Barton Court Avenue, Barton on Sea, New Milton BH25 7HF 

9.6 35 reviews
"Extremely impressed with the staff's attitude to the residents. Treated with empathy and dignity. The cleaning is very impressive, chairs…"   Read all 35 reviews
Location Type Care Home

Moorland House is situated in the scenic Barton-on-Sea, where a team of professional carers specialise in looking after the well-being, health and lifestyles of services users. All of the accommodation's 23 rooms are en-suite and Moorland House has… Read more about Moorland House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 23 Rooms from £950 / week

Merling Care Homes Reviews (52)

9.7
Merling Care Homes has a Group Review Score of 9.7 (9.712) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Merling Care Homes must have a Review Score.

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Review of

Glebe House Nursing Home

from Paul R (Son of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Glebe House regularly and have done so since my mother became a resident in late 2022. I cannot praise the staff and management enough for the way they run the home and the care they provide for Mum and all the residents. I can just tell from Mum's responses that she is very happy with the care
she receives at Glebe House. Another aspect which is quite reassuring is that she is always clean and has a smart appearance when I arrive. I encourage her to participate in the many activities that the staff arrange daily and weekly. When I visit I am always made to feel welcome and every task is carried out professionally, safely and securely especially when moving my mother to a place of privacy. I am always kept informed if there is a concern or health issue that requires local attention or GP advice. I would thoroughly recommend the standards set by this care home.

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Review of

Glebe House Nursing Home

from Barbara M (Daughter of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been here for a few months now and has settled very well with the help of all the wonderfully caring staff, his room is always lovely cosy and warm. Dad being away from home was hard for us all to accept, especially as he is the centre of our world, but knowing he is at Glebe House being care
for so well makes it easier. The meals are lovely and dad has gained weight and looks really well. So a big thankyou from every one of us.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your nice words and appreciation! Your feedback is very important to us!


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Review of

Moorland House

from J S (Friend of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely impressed with the staff's attitude to the residents. Treated with empathy and dignity. The cleaning is very impressive, chairs cleaned, floors washed, which is a daily occurrence. Most importantly, there was also fun!

Reply from Lisa Wallace, Manager at Moorland House

Thank you for such kind words, we're pleased you enjoyed your visit, we look forward to welcoming you again.


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Review of

Glebe House Nursing Home

from Faye S (Granddaughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family cannot express enough how happy we are with this care home. From the moment we walked through the doors, we felt such a warm and welcoming atmosphere. The staff here are absolutely incredible - they are not only highly professional but also kind, compassionate and genuinely dedicated to the
well-being of every resident.
It is clear that they treat each resident as an individual, with so much care and attention to their specific needs. They always go above and beyond to make sure everyone feels comfortable, valued and loved. The activities, meals and overall environment are all thoughtfully designed to create a positive and stimulating experience for the residents. The peace of mind this care home has brought to our family is truly priceless.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your nice words of appreciation! We are very happy that we could give the support your grandfather needed to settle in our home! We also want to thank you for your support as a united family you are!


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Review of

Glebe House Nursing Home

from V S (Daughter of Resident) published on 10 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, caring home. Residents are well cared for. Home-cooked food. The staff are very good and attentive. We are made to feel very welcome when we visit. Always offer us a hot or cold drink when with our family member. As a family, we are happy he is able to live here and is being cared for properly.

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Review of

Glebe House Nursing Home

from S H (Daughter of Resident) published on 7 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we can only give this fabulous home 5 stars plus another 5 stars. The care and support given to Mum and to us was absolutely amazing. They could not do enough for Mum and for us and cooked special meals to encourage her to eat.
Sadly mum passed away and all the staff could not do any
more for mum or for us. They went way, way beyond in their care and respected Mum and us during the difficult time. A huge thank you.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your nice words of appreciation! We are really happy that we could give the support needed in such a difficult time for the family! It was a pleasure to have met you all as a united family you are! Best wishes from all the team.


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Review of

Moorland House

from Ken B (Son of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very glad that Mum is a resident in Moorland House. The staff are very caring and it's run by a wonderful director who goes above and beyond to make the residents happy and cared for. She organised activities most days to keep Mum happy, singing, playing games and favourite visits from the animals.
A hairdresser pays regular visits. Also has her nails painted. She has a cosy room with her personal things. Food is excellent. I am delighted that Mum is well looked after.

Reply from Lisa Wallace, Manager at Moorland House

Thank you for taking the time to review us and giving your feedback. We are pleased that Mum is a part of the Moorland House family, it's our absolute pleasure to support you all on this journey.


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Review of

Moorland House

from Robin B (Husband of Resident) published on 5 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Moorland House Care Home to be very warm and comfortable and is made up of two lounges and a dining room for patients, the bedrooms are very nice with a toilet and washing facilities, wardrobes and dressing table and a comfortable bed. The food also is very good. They have a good-sized garden
where in the summer on warm days, patients can sit outside. I am very pleased that my wife is being looked after at Moorland House and she wouldn't be better anywhere else.

Reply from Lisa Wallace, Manager at Moorland House

Thank you for taking the time to review us; we value your thoughts immensely. It's our absolute pleasure to have your wife with us here at Moorland House, we look forward to many more happy times.


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Review of

Moorland House

from Janet M (Granddaughter of Resident) published on 13 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Such lovely staff, so patient and so respectful of all the residents, they deserve a medal. The care manager goes above and beyond her job role to inform us of any changes with our nan who is 103. They helped organise our nan's birthday celebrations through COVID regulations and coordinated video call
meetings with all our family. Any requests for extra tea and sweet treats for my nan are always given to Nan without any questions. It's not the most upmarket care home but what it lacks in style it gains in old-value traditional caring and support.

Reply from Lisa Wallace, Manager at Moorland House

Thank you so much for taking the time to review us, Nan is an absolute pleasure to have. We look forward to seeing you again soon.


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Review of

Moorland House

from L G (Sister of Resident) published on 20 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After moving my brother from another care home, Moorland House was so supportive of us as a family. He settled very quickly due to the support of the special manager and her team of great carers. I always feel very welcome, reassured and supported by the team. The home is such a lovely homely environment.
In the other home, my brother was isolated and never socialised but at Moorlands he comes down for all his meals and sits with his
'mates'. We as a family could not be happier with the care he is receiving.

Reply from Lisa Wallace, Manager at Moorland House

Thank you so much for taking the time to review us, we are so pleased you chose Moorland House to look after your brother - it's been our absolute pleasure to have you all a part of the Moorland House family. We look forward to many more shenanigans in the future.


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Review of

Glebe House Nursing Home

from A E (Son of Resident) published on 8 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home always clean and staff very friendly and helpful. Food is always varied and good quality. Her room is always clean and fully stocked with toiletries.
Have a great relationship with the senior staff and management. Overall, we are very happy with the home and its facilities.

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Review of

Moorland House

from S P (Wife of Resident) published on 18 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Moorland House, especially the manager, for making my husband so warmly welcomed, settling him in and being cared for. It was a difficult decision for me to relinquish my role as his carer. The home is a happy place, very clean, with lots of activities. The food is excellent
with a varied menu, all freshly prepared. I really like the open door policy as it makes visiting easy.

Reply from Lisa Wallace, Manager at Moorland House

Thank you for such lovely words, it's our absolute pleasure to help look after your husband, to enable you to return to being a wife foremost and firm friend of Moorland House, here's looking forward to many more years of fun and mischief!


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Review of

Moorland House

from Ron R (Resident) published on 11 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely good.

Reply from Lisa Wallace, Manager at Moorland House

Thank you for taking the time to review us, we really appreciate your feedback.


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Review of

Moorland House

from R L (Daughter of Resident) published on 21 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff at Moorland to be caring, responsive and happy to discuss anything. Good humour is be found wherever possible. The home remains friendly whilst being immaculately clean. Every staff member is sensitive to the patient’s needs.
They have a lovely team looking after people.

Reply from Lisa Wallace, Manager at Moorland House

Thank you for such kind words and taking the time to review us, we value your feedback immensely.


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Review of

Moorland House

from Stephen L (Stepson of Resident) published on 14 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Under new ownership with a very caring team, very responsive to the needs of both residents and relatives. The manager is all you could ever wish for in the role. Lots of ongoing improvement initiatives and excellent communication.
This is my second experience of two different care homes for both parents.
I have no hesitation in recommending Moorland House Care Home and the team as they are experts at making sometimes difficult and stressful situations easy and manageable for both residents and relatives alike. Five-star.

Reply from Lisa Wallace, Manager at Moorland House

Dear Stephen,
Thank you so much for such kind words. It's been an absolute pleasure to have you as part of the Moorland House family, I am so pleased to hear that you are happy with the changes and share our vision.


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Review of

Glebe House Nursing Home

from G B (Husband of Resident) published on 8 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of the care shown to my wife at Glebe House, where she has been a permanent resident since May 2021, is extremely positive. The staff combine excellent professional care, personal attention and respect for the individual's dignity, with equally good management. There is alertness to physical
health factors, including contact with the local GP if required. Regular arrangements are made for podiatry. There are organised social events and trips away from the care home. There is evident willingness to communicate with me and I am in email and telephone contact with the staff as necessary. My wife's room is comfortable. Very importantly, she seems fully content and at ease in the Glebe House environment. I report this on the basis of regular visits to my wife, when I am able to witness the care she receives and to have discussions with the staff concerning her personal welfare. During my visits, while in the public spaces, I have observed that the care shown to my wife is also shown to other residents.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your kind review! We are so grateful that you are happy with the care we provide! We are very proud of our staff for the dedication and kindness they show to all our residents.


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Review of

Glebe House Nursing Home

from M S (Son of Resident) published on 27 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a warm and homely feel to Glebe House. I feel my dad is well cared for by a team of people who go the extra mile. I am glad that my dad is living here. Many of the staff have worked there a long time, which tells its own story.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your nice words! We really appreciate them!


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Review of

Glebe House Nursing Home

from E M (Friend of Resident) published on 26 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very caring, attentive and friendly. Many activities are arranged for the residents and friends and family. The person I visit is always very well looked after, and the staff go out of their way to cater for her needs and my visits.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for appreciating the love and care we provide for our residents! It means very much to us!


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Review of

Glebe House Nursing Home

from Helen M (Daughter of Resident) published on 17 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Glebe House for approximately seven years. She always received excellent care. We as a family were always made to feel welcome and any concerns we had were always addressed. Despite her passing, we still visit. I would recommend Glebe House to anyone.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your appreciation and nice words! You are always welcome to visit us, as you are part of Glebe House's family!


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Review of

Glebe House Nursing Home

from C A (Wife of Resident) published on 29 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Glebe House Nursing Home for over three years now. My experience in visiting and observing his care is good. We are always treated with care and the support given. Issues with his care are always discussed or I am informed before any actions are taken. I have found management
very respectful and professional in their role. The staff are loving and friendly and makes me feel that I do not have to worry about my husband as it is a home-from-home. Glebe House, from my observation, is due for a good upgrade in its appearance.

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Awards / Recognitions (0)

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Frequently Asked Questions about Merling Care Homes

How many Care Homes does Merling Care Homes own?

Merling Care Homes own 2 Care Homes.

Which Merling Care Homes Care Homes have the highest review score?

Glebe House Nursing Home & Moorland House have the highest review score.
Merling Care Homes in Hampshire Merling Care Homes in Surrey

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Merling Care Homes to verify any information. View our terms and conditions. Merling Care Homes has an Enhanced Service – more info.