Care Home Owned by Merling Care Homes in Surrey

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Merling Care Homes in Surrey

Only the locations & reviews in Surrey for Merling Care Homes are showing below.

View the details of all 2 locations (with 52 reviews) owned by Merling Care Homes

Merling Care Homes Locations in Surrey (1)

 

1 Care Home owned by Merling Care Homes in Surrey

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Glebe House Nursing Home

The Broadway, Laleham, Staines-upon-Thames TW18 1SB 

9.8 17 reviews
"I visit Glebe House regularly and have done so since my mother became a resident in late 2022. I cannot praise the staff and management…"   Read all 17 reviews
Location Type Care Home

Glebe House is comfortably furnished and well-equipped to provide accommodation, care and support for those who require nursing or personal care, dementia care, treatment of disease, disorder or injury. The nursing home values its promise of ‘providing… Read more about Glebe House Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 24 Rooms

Merling Care Homes Reviews in Surrey (17)

9.7
Merling Care Homes has a Group Review Score of 9.7 (9.712) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Merling Care Homes must have a Review Score.

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Review of

Glebe House Nursing Home

from Paul R (Son of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I visit Glebe House regularly and have done so since my mother became a resident in late 2022. I cannot praise the staff and management enough for the way they run the home and the care they provide for Mum and all the residents. I can just tell from Mum's responses that she is very happy with the care
she receives at Glebe House. Another aspect which is quite reassuring is that she is always clean and has a smart appearance when I arrive. I encourage her to participate in the many activities that the staff arrange daily and weekly. When I visit I am always made to feel welcome and every task is carried out professionally, safely and securely especially when moving my mother to a place of privacy. I am always kept informed if there is a concern or health issue that requires local attention or GP advice. I would thoroughly recommend the standards set by this care home.

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Review of

Glebe House Nursing Home

from Barbara M (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad has been here for a few months now and has settled very well with the help of all the wonderfully caring staff, his room is always lovely cosy and warm. Dad being away from home was hard for us all to accept, especially as he is the centre of our world, but knowing he is at Glebe House being care
for so well makes it easier. The meals are lovely and dad has gained weight and looks really well. So a big thankyou from every one of us.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your nice words and appreciation! Your feedback is very important to us!


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Review of

Glebe House Nursing Home

from Faye S (Granddaughter of Resident) published on 9 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Our family cannot express enough how happy we are with this care home. From the moment we walked through the doors, we felt such a warm and welcoming atmosphere. The staff here are absolutely incredible - they are not only highly professional but also kind, compassionate and genuinely dedicated to the
well-being of every resident.
It is clear that they treat each resident as an individual, with so much care and attention to their specific needs. They always go above and beyond to make sure everyone feels comfortable, valued and loved. The activities, meals and overall environment are all thoughtfully designed to create a positive and stimulating experience for the residents. The peace of mind this care home has brought to our family is truly priceless.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your nice words of appreciation! We are very happy that we could give the support your grandfather needed to settle in our home! We also want to thank you for your support as a united family you are!


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Review of

Glebe House Nursing Home

from V S (Daughter of Resident) published on 10 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Clean, caring home. Residents are well cared for. Home-cooked food. The staff are very good and attentive. We are made to feel very welcome when we visit. Always offer us a hot or cold drink when with our family member. As a family, we are happy he is able to live here and is being cared for properly.

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Review of

Glebe House Nursing Home

from S H (Daughter of Resident) published on 7 August 2024
Overall Experience  Overall Experience 5.0 out of 5

As a family, we can only give this fabulous home 5 stars plus another 5 stars. The care and support given to Mum and to us was absolutely amazing. They could not do enough for Mum and for us and cooked special meals to encourage her to eat.
Sadly mum passed away and all the staff could not do any
more for mum or for us. They went way, way beyond in their care and respected Mum and us during the difficult time. A huge thank you.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your nice words of appreciation! We are really happy that we could give the support needed in such a difficult time for the family! It was a pleasure to have met you all as a united family you are! Best wishes from all the team.


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Review of

Glebe House Nursing Home

from A E (Son of Resident) published on 8 January 2024
Overall Experience  Overall Experience 4.0 out of 5

Home always clean and staff very friendly and helpful. Food is always varied and good quality. Her room is always clean and fully stocked with toiletries.
Have a great relationship with the senior staff and management. Overall, we are very happy with the home and its facilities.

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Review of

Glebe House Nursing Home

from G B (Husband of Resident) published on 8 August 2023
Overall Experience  Overall Experience 5.0 out of 5

My experience of the care shown to my wife at Glebe House, where she has been a permanent resident since May 2021, is extremely positive. The staff combine excellent professional care, personal attention and respect for the individual's dignity, with equally good management. There is alertness to physical
health factors, including contact with the local GP if required. Regular arrangements are made for podiatry. There are organised social events and trips away from the care home. There is evident willingness to communicate with me and I am in email and telephone contact with the staff as necessary. My wife's room is comfortable. Very importantly, she seems fully content and at ease in the Glebe House environment. I report this on the basis of regular visits to my wife, when I am able to witness the care she receives and to have discussions with the staff concerning her personal welfare. During my visits, while in the public spaces, I have observed that the care shown to my wife is also shown to other residents.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your kind review! We are so grateful that you are happy with the care we provide! We are very proud of our staff for the dedication and kindness they show to all our residents.


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Review of

Glebe House Nursing Home

from M S (Son of Resident) published on 27 July 2023
Overall Experience  Overall Experience 5.0 out of 5

There is a warm and homely feel to Glebe House. I feel my dad is well cared for by a team of people who go the extra mile. I am glad that my dad is living here. Many of the staff have worked there a long time, which tells its own story.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your nice words! We really appreciate them!


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Review of

Glebe House Nursing Home

from E M (Friend of Resident) published on 26 July 2023
Overall Experience  Overall Experience 5.0 out of 5

The staff are always very caring, attentive and friendly. Many activities are arranged for the residents and friends and family. The person I visit is always very well looked after, and the staff go out of their way to cater for her needs and my visits.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for appreciating the love and care we provide for our residents! It means very much to us!


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Review of

Glebe House Nursing Home

from Helen M (Daughter of Resident) published on 17 July 2023
Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Glebe House for approximately seven years. She always received excellent care. We as a family were always made to feel welcome and any concerns we had were always addressed. Despite her passing, we still visit. I would recommend Glebe House to anyone.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your appreciation and nice words! You are always welcome to visit us, as you are part of Glebe House's family!


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Review of

Glebe House Nursing Home

from C A (Wife of Resident) published on 29 June 2023
Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Glebe House Nursing Home for over three years now. My experience in visiting and observing his care is good. We are always treated with care and the support given. Issues with his care are always discussed or I am informed before any actions are taken. I have found management
very respectful and professional in their role. The staff are loving and friendly and makes me feel that I do not have to worry about my husband as it is a home-from-home. Glebe House, from my observation, is due for a good upgrade in its appearance.

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Review of

Glebe House Nursing Home

from Roy B (Son of Resident) published on 13 June 2023
Overall Experience  Overall Experience 5.0 out of 5

I visit my mother regularly at Glebe House and I am of the opinion that she receives a high standard of care. Staff are always welcoming and accommodating. The home is clean and the food is home cooked. My mother appears happy and in good health. I would highly recommend this care home.

Reply from Marilena Pascal, Registered Manager & Nominated Individual at Glebe House Nursing Home

Thank you very much for your appreciation and nice words!


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Review of

Glebe House Nursing Home

from J M (Brother of Resident) published on 4 June 2020
Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted 18 months ago when he was unable to care effectively and safely for himself. He has settled well with the staff ensuring he receives all the care and medication necessary for his well being, including twice-weekly visits for dialysis.

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Review of

Glebe House Nursing Home

from S W (Daughter of Resident) published on 10 December 2019
Overall Experience  Overall Experience 4.0 out of 5

Very caring staff, nothing is too much trouble. Dementia facilities could be better, but the kindness shown to all is so good.

Reply from Marilena Pascal, Registered Manager at Glebe House Nursing Home

Thank you very much for your nice words and your appreciation!


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Review of

Glebe House Nursing Home

from Uday J (Son of Resident) published on 11 June 2019
Overall Experience  Overall Experience 5.0 out of 5

I feel strongly that this is a rare care home that actually lives up to its name of 'care home' by actually providing care! The staff are caring and attentive. They instil a feeling of trust, which I have sadly found in no other home. The care home can and should be proud of it's past and ongoing care
that it provides to the elderly in their hour of need. Well done!.

Reply from Marilena Pascal, Registered Manager at Glebe House Nursing Home

We thank you very much for the positive and nice review!


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Review of

Glebe House Nursing Home

from Sandra G (Daughter of Resident) published on 2 March 2018
Overall Experience  Overall Experience 4.0 out of 5

Clean, caring home, residents are well cared for. Home cooked food and drinks are always available. Staff very good and attentive. Good feedback for information. Residents are clean.

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Review of

Glebe House Nursing Home

from Peter H (Son of Resident) published on 13 June 2016
Overall Experience  Overall Experience 5.0 out of 5

If you are searching for a care home for your loved one in the Staines area, look no further than Glebe House. The Manager and her team not only offer the very highest standards of professional care, cleanliness and great fresh food, the whole team genuinely care for each resident and address their
individual mental and emotional needs too. I relocated my mother to Glebe House from another much larger and grander care home in the area and am delighted I did so as the care and love she has experienced over the past four years has been outstanding.

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