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Care Homes Owned by Pristine Care Group Ltd

8.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pristine Care Group Ltd
Pristine Care Group, based in Nottingham, operates compassionate care homes for people.

Care home residents receive the support they need in a friendly home.

Trained staff give people the care they need with dignity and respect.

A variety of activities to suit hobbies and interests are provided for care home residents to participate in, if they wish.

Pristine Care Group Ltd Locations (2)

 

2 Care Homes owned by Pristine Care Group Ltd

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Tall Oaks Care Home

Charles Street, Biddulph, Stoke-on-Trent ST8 6JB 

8.7 38 reviews
"My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness…"   Read all 38 reviews
Location Type Care Home

Tall Oaks Care Home is situated in the town of Biddulph in Staffordshire, in natural surroundings with accessible outdoor gardens. Tall Oaks Care Home offers residential, nursing, residential dementia and nursing dementia care, Tall Oaks Care Home… Read more about Tall Oaks Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 55 Rooms from £900 / week
Broom Lane Care Home

Broom Lane, Rotherham S60 3NW 

8.1 81 reviews
"Since dad has been in Broom Lane Care Home he has been treated with dignity and looked after, that he didn't have in hospital. The staff…"   Read all 81 reviews
Location Type Care Home

Broom Lane Care Home is located in Rotherham and is close to shops, amenities, public transport and the M1 motorway link. The Meadowhall Shopping Centre is just 3 miles away. This purpose built care home provides accommodation in single occupancy… Read more about Broom Lane Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 60 Rooms

Pristine Care Group Ltd Reviews (119)

8.4
Pristine Care Group Ltd has a Group Review Score of 8.4 (8.407) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pristine Care Group Ltd must have a Review Score.

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Review of

Tall Oaks Care Home

from J T (Niece of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness shown and care given to my aunt. Unfortunately no family live nearby, so we were unable to visit regularly and we will be forever grateful to all at Tall Oaks for
looking after our much loved aunt so well. As an emergency admission, Tall Oaks was not in my aunt's local area so we reluctantly moved her to a care home nearer her friends.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognized.


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Review of

Broom Lane Care Home

from W A (Stepdaughter of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepdad, who has dementia, has been a full time resident at Broom Lane Care Home for 4 months and we have been really impressed with the staff and their commitment to the job and their residents. Two members of staff in particular who both made sure his move to the home was as smooth and efficient
as possible. At the time of the move my mum, 80 years old, was his full time carer and was finding the physical side of his care (lifting, showering, etc.) just too difficult to be able to take care of him at home. Because of this urgency the home found him a temporary room on another unit until his permanent room became available. As soon as he moved in both his and my mum's quality of life drastically improved. Mum now enjoys going to visit him and speaks about the staff as her new friends. Knowing he has the right care available to him 24/7 is a weight off our shoulders. I'm very grateful for everything that the Broom Lane staff have done for both my stepdad and my mum.

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Review of

Broom Lane Care Home

from Glyn F (Son of Resident) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since dad has been in Broom Lane Care Home he has been treated with dignity and looked after, that he didn't have in hospital. The staff are lovely and work very hard, they are understaffed at times and the workload is excessive. The medical support is good but sometimes the medicines are not as we
request. Dad has an eczema condition that is helped with increasing his steroid tablets until under control and Dermorate steroid cream.

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Review of

Broom Lane Care Home

from Ann W (Daughter of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Completely happy with the care my mum receives in the Sitwell part of the home. Staff are lovely and genuinely care. Many have years of experience and receive regular training. Mum settled in quickly, after a disastrous encounter in another care home, and is very happy here. Her room is nice and spacious
and kept beautiful and clean.

Reply from Ann License, manager at Broom Lane Care Home

Thank you so much for your kind words, we try our utmost to make sure every individual resident's needs are met and that they feel part of our family here at Broom Lane.


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Review of

Tall Oaks Care Home

from Christina H (Daughter of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with my father's care, he seems to like it in there, no complaints off him. He enjoys his food, they do the food that he likes, personal hygiene is good, the only thing which could be improved is his bedroom, it does need decorating. Otherwise everything is quite good.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review of

Tall Oaks Care Home

from Steven J (Son of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are excellent, I feel my mum is safe and well looked after.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review of

Tall Oaks Care Home

from M R (Daughter of Resident) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent! Very caring! Keep me updated on a daily basis of any changes in Mum's care. Very friendly atmosphere. Always help answer any questions. All staff will sit and chat to Mum and her family. New management very good. Excellent changes have taken place.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, M, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review of

Tall Oaks Care Home

from Robert S (Son of Resident) published on 1 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum settled in very well and quickly; she always seems calm and happy.

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Review of

Tall Oaks Care Home

from Trevor B (Friend of Resident) published on 25 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival at Tall Oaks Care Home, all the staff are extremely friendly and helpful. My friend has been a family friend since I was a baby, like a second mother. She has been very independent all her life so much find it hard to be in the position she is in. When I visit she seems calm and peaceful
and if I call for help for her it is readily there. I cannot comment on the ratings not selected as I don't know the answers. Thank you.

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Review of

Tall Oaks Care Home

from J S (Husband of Resident) published on 25 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the workers at Tall Oaks Care Home work together as a team, with the welfare of their residents at the end of their thoughts. The meals are fantastic and activities are plentiful for some and slower things for others. The management has brilliant ownership of all things going on in the home, only
eager to help if and when asked. My wife is having a nice stay in the home now she is used to the staff and their ways.

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Review of

Broom Lane Care Home

from Kathleen B (Sister of Resident) published on 5 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister who has vulva cancer, dementia and recently broken her hip required an interim care home before she could go into her nursing care home. We chose this one and can I say, the home was outstanding. We were greeted warmly after a rushed discharge and within a week the carers became my sister's
family. They cleaned her, fed her fantastic meals, knew all her requirements both medical and socially within days. My sister had been in hospital for months and on every day of those months she asked ‘when am I going home’. Home as she knew it was never going to be for her as her medical needs are complex and her condition is palliative. The best gift this home gave us was when she said ‘it’s good to be home, no place like home’ The staff, from the reception to the housekeepers were professional and compassionate. There was one occasion when my sister’s hygiene lapsed, but it was resolved immediately and it never happened again. We would have no reservations recommending Broom Lane.

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Review of

Tall Oaks Care Home

from K S (Ex Family Member) published on 9 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in the home for a number of months, he had severe health conditions and went to Tall Oaks for end-of-life care. He was treated with dignity and respect and the care team made myself and other family members very welcome to the home, nothing was ever too much trouble. My husband was treated
with care and compassion throughout his stay at the home. The home manager was always available to speak with us whenever we had questions and she kept us fully informed of what was going on. The staff work extremely hard and the home was always clean and tidy with plenty of activities for the residents to get involved in. Thank you, Tall Oaks.

Reply from Katie Barnett, Marketing Executive at Tall Oaks Care Home

Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Tall Oaks Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your husband with dignity and the compassion they deserved during their time at our home. Thank you again, if there is anything more we can do please do not hesitate to reach out.


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Review of

Tall Oaks Care Home

from Anna B (Niece of Resident) published on 21 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member is very well looked after, the home is always clean and tidy and we are always made to feel welcome when welcome to visit. The home manager is very polite and very welcoming. I would recommend the home to any other family/friends. Nothing is too much for the staff when we need something,
they're very happy to help.

Reply from Katie Barnett, Marketing Administrator at Tall Oaks Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review of

Tall Oaks Care Home

from Janet P (Daughter of Resident) published on 21 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Tall Oaks Care Home in June after a stay in hospital. She was quickly moved to a room downstairs which was my request. Care for Mum is fabulous, the room is pleasant, the carers are friendly, supportive and accommodating. The manager is very helpful and listens to any problems we have.
Very clean and thoroughly recommended.

Reply from Katie Barnett, Marketing Administrator at Tall Oaks Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review of

Tall Oaks Care Home

from Andrew P (Son of Resident) published on 21 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father came to Tall Oaks Care Home in February 2022 and I have nothing but praise for the staff and the care provided. He has settled extremely well and is encouraged to join in activities.

Reply from Katie Barnett, Marketing Administrator at Tall Oaks Care Home

Thank you, Andrew, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review of

Tall Oaks Care Home

from Juliet R (Daughter of Resident) published on 21 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very well cared for and her room is kept clean daily, there is always a member of staff around mopping and hoovering. She has put on weight since being there and there is a variety of food given. There are always activities going on and Mum is encouraged to take part. The staff are friendly and
welcoming. The activities staff are lovely and always willing to help the residents. The home manager is very approachable and has started to make improvements to the home.

Reply from Katie Barnett, Marketing Administrator at Tall Oaks Care Home

Thank you, Juliet, for your comments about your recent experience at Tall Oaks Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review of

Tall Oaks Care Home

from Karen L (Daughter-in-law of Resident) published on 10 May 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really calm atmosphere. My father-in-law is the most settled I have seen him in years. All the staff seem very attentive; they know who he is and accommodate his needs. A lovely environment.

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Review of

Broom Lane Care Home

from M H (Daughter of Resident) published on 26 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was looked after amazingly by the care staff. They were always smiling and polite and very kind to my mum. The staff made the care home, and I wouldn’t have wanted my mum to be cared for by anyone else. A big thank you to everyone at Broom Lane!

Reply from Faye Callan, Care Home Support Team at Broom Lane Care Home

Thank you very much for your kind words. I will share your comments with the rest of the team at Broom Lane.


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Review of

Broom Lane Care Home

from M W (Granddaughter of Resident) published on 26 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were polite and attentive to my family member. The home was clean and well presented. I felt my family member was well looked after and received the best care possible. I would recommend the care home to family and friends in the future.

Reply from Andrew Wood, Director at Broom Lane Care Home

Thank you for your kind review, we appreciate the feedback which will be passed on to the team.


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Review of

Broom Lane Care Home

from Sarah J (Granddaughter of Resident) published on 20 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is a resident at Broom Lane and is very well cared for. My grandma is always well presented and always has a smile on her face. My grandma speaks very highly of all the staff at Broom Lane. The managers are always available to help and advise, when needed. Lovely care home.

Reply from Andrew Wood, Director at Broom Lane Care Home

Thank you for your kind words. This will be fed back to the whole team.


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Awards / Recognitions (0)

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Frequently Asked Questions about Pristine Care Group Ltd

How many Care Homes does Pristine Care Group Ltd own?

Pristine Care Group Ltd own 2 Care Homes.

Which Pristine Care Group Ltd Care Homes have the highest review score?

Tall Oaks Care Home & Broom Lane Care Home have the highest review score.
Pristine Care Group Ltd in South Yorkshire Pristine Care Group Ltd in Staffordshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pristine Care Group Ltd to verify any information. View our terms and conditions. Pristine Care Group Ltd has an Enhanced Service – more info.