Northwood Road, Broadstairs CT10 2NH
"Staff are very friendly & very accommodating. All staff greeted us when we arrived, offered tea, coffee & came made a fuss of our 4 year…" Read all 22 reviews
Copperfield Court is a fantastic residential and dementia care home offering both exceptional care and a vibrant community experience in the heart of Broadstairs. The blend of modern amenities and the coastal charm of Broadstairs creates a a warm and… Read more about Copperfield Court
4 Dunnock Lane, Sayers Common, Hassocks BN6 9EQ
"Just so grateful to get my sister back. She is stimulated comfortable and happy. Thank you all so much.…" Read all 18 reviews
For those seeking high quality residential and dementia care, Furze Field Manor offers this in a serene and picturesque environment. The combination of personalised care, modern amenities, and the beauty of a small village setting, makes the home an… Read more about Furze Field Manor
Harrison Way, Rownhams, Southampton SO16 8NG
"My mum had a very good experience during a short respite stay. The day after she came back home, she said she wanted to return for good and…" Read all 12 reviews
Rownhams Manor is a luxury 66 bedded residential care home situated in Rownhams Village, on the northwest outskirts of Southampton. While being close to local amenities and transport links, the home also backs onto expansive fields, affording residents… Read more about Rownhams Manor
Silver Street, Midsomer Norton, Radstock BA3 2UD
"Lovely staff and modern luxurious care home that has done so much to settle my Dad in and help myself. Always ready to chat to you about…" Read all 5 reviews
Somer Valley House is in Midsomer Norton, a vibrant historic town in Somerset. It offers residential and dementia care for up to 66 people.… Read more about Somer Valley House
Limeburners Drive, Halling, Rochester ME2 1FG
Lake View Lodge, a state-of-the-art care home, is set to open in 2025 in the picturesque village of Halling, Kent. Nestled in the heart of the Medway Valley, the home offers tranquil living with stunning views.… Read more about Lake View Lodge
A brand-new, purpose-built care home in Bexhill-on-Sea, opening in March 2025. Designed to provide exceptional residential and dementia care, the home offers a warm, welcoming environment where residents can feel safe, comfortable, and truly at home.… Read more about Collington Park Lodge
Potter House is a purpose-built care home in Yeovil, opening in March 2025. The home offers person-centred care within a carefully designed, homely environment. With the support of staff and a busy programme of activities, residents can enjoy an enhanced… Read more about Potter House Care Home
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Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
Thank you so much for your lovely email! We're thrilled to hear that you and your family had such a positive experience at Copperfield. It's wonderful to know that our staff made you feel welcomed and that they were able to make a fuss over your son. We truly believe that a warm and friendly environment is key to making everyone feel at home, and it's heartwarming to hear that Granny is so happy here. Your family's happiness means the world to us!If there's anything else we can do to make your visits even better, please don't hesitate to let us know.
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Submitted via Website • Report
Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
Thank you so much for your heartfelt message! It truly warms my heart to hear how well your mum was cared for and how much you feel like part of our extended family. We strive to create a loving and supportive environment, and it's wonderful to know that you and your dad have experienced that firsthand.I'm thrilled to hear that your dad is enjoying his time with us, especially the trip to the Spitfire Museum! It's our pleasure to ensure that he feels at home and surrounded by familiar things. Your peace of mind knowing he is safe and well cared for means the world to us.We're always here to support you and your family, and we look forward to welcoming you on your next visit!
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Submitted via Postal Card • Report
Reply from Wendy Peacock, Front of House Manager at Furze Field Manor
Thank you for taking the time to leave a review; we're very appreciative of your feedback - thank you! We are delighted that your sister has chosen to make Furze Field Manor her home.
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Submitted via Website • Report
Reply from Wendy Peacock, Front of House Manager at Furze Field Manor
Thank you for your lovely feedback which means a great deal to the team here at Furze Field Manor.
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Submitted via Website • Report
Reply from Becky Crichton, Marketing Manager at Somer Valley House
Thank you so much for your kind words and recommendation! We're delighted to hear that your dad is happy and well cared for at Somer Valley House. Our team is truly dedicated to providing a warm, welcoming, and supportive environment for both residents and their families. It's wonderful to know that you feel comfortable reaching out to us and that we've been able to help settle your dad. We look forward to continuing to provide the best care and support for him and your family.
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Submitted via Website • Report
Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
Thank you for sharing your positive experience during your visit to Copperfield Court. We are delighted to hear that your friend is thriving in his new environment and that our staff has made such a favorable impression on you. Our team is dedicated to providing exceptional care and a welcoming atmosphere for all residents. We are committed to ensuring that everyone feels comfortable and well-supported. Your feedback is greatly appreciated and reinforces our mission to create a wonderful living experience for all.
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Submitted via Website • Report
Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
Thank you for sharing your positive experience with us regarding your mothers residency. We are delighted to hear that you find our environment welcoming and well-organised. Its wonderful to know that you feel assured about your mothers safety and happiness, and that our dedicated staff is making a meaningful impact on her well-being. We greatly appreciate your recommendation and look forward to continuing to provide excellent care and engaging activities for all our residents.
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Submitted via Website • Report
I cannot find appropriate words to rate the Home and the staff highly enough, but what I can say is if my beloved husband cannot be with me, this is where I am happy he is. Thank you to all at Furze Field.
Reply from Wendy Peacock, General Manager at Furze Field Manor
Thank you for your amazing review and for choosing Furze Field Manor to take care of your husband. It has been our absolute pleasure and we have loved getting to know you and your family through your visits to the home. It is heartwarming to hear how we've been able to make a difference and support you all in having to make that tough decision about the need to make a move into a care setting and making that transition as smooth as possible. Thank you from the entire team for choosing Furze Field Manor.
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Submitted via Website • Report
Reply from Wendy Peacock, General Manager at Furze Field Manor
Thank you so much for taking the time to provide this amazing feedback. It is our pleasure to take care of your grandmother, she has settled into her new home very quickly and is already taking part in and enjoying a wide range of activities and even been on a couple of resident outings in the short time she has been at Furze Field Manor. Spending time and engaging with our residents, outside of providing day to day care, is really important to us and one of our core values and so hearing this feedback from both you and a healthcare professional and visitor to the home is special. Thank you again for taking the time to provide this review.
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Submitted via Postal Card • Report
Reply from Wendy Peacock, General Manager at Furze Field Manor
We were delighted that you chose Furze Field Manor for your respite stay and it has been so lovely to see you keeping in touch and coming back to join us for a coffee, lunch and even some activities and to catch up with the friends you made whilst staying with us. Thank you for taking the time to provide your review and we very much hope that you will return again very soon for another respite stay; you will always be very welcome.
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Submitted via Website • Report
Reply from Wendy Peacock, General Manager at Furze Field Manor
Thank you for your feedback which is much appreciated. It is lovely to hear that you are happy with all aspects of our service and that you feel your mum is safe and being cared for by people who care about her as a person. This very much aligns with our core values and ethos. Your positive feedback means a great deal, especially to the support teams who work tirelessly in the background but may not always be front of house. It is our pleasure to take care of your mum and thank you for choosing Furze Field Manor.
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Submitted via Website • Report
Reply from Lauren Dinham, General Manager at Somer Valley House
Thank you so much for your feedback and for taking the time to leave a review. We're thrilled to hear that your experience has been a positive one. We strive for excellence in everything we do, and your feedback truly means a lot to us.
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Submitted via Postal Card • Report
Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
I'm so thrilled to hear that you feel so happy at Copperfield Court! It really is a lovely place, and it's wonderful to know that you've found your home here with us. The community atmosphere and the friendly faces make all the difference, don't you think? If you ever want to share more about your favourite things there or any fun activities you've been enjoying, I'd love to hear all about it! Wishing you many more joyful moments at Copperfield Court!
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Submitted via Postal Card • Report
Reply from Lauren Dinham, General Manager at Somer Valley House
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear you've had such a positive experience. Striving to be the best in everything we do is our goal, and your kind words mean a lot to us.
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Submitted via Website • Report
Reply from Lauren Dinham, General Manager at Somer Valley House
Thank you for taking the time to share your review. We're thrilled to hear that your mum and family were so impressed with the care she received and that you all felt warmly welcomed. Ensuring that every family feels supported and that our communication is clear and efficient is at the heart of what we do. Your kind words mean so much to us!
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Submitted via Website • Report
Reply from Wendy Peacock, General Manager at Furze Field Manor
Thank you so much for this amazing feedback! It means a great deal to hear that we've been able to support you and your family during such a tough time - not just by caring for dad but welcoming the wider family to the home to join dad/granddad for meals and hopefully providing a listening ear and supporting you in other ways. To hear that we've made a difference means a lot. Thank you again for taking the time to share your feedback.
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Submitted via Website • Report
Reply from Samantha Squibb, General Manager at Rownhams Manor
We are delighted that you had a positive experience at Rownhams and it is very important to us that our Care Home is not only a home for our residents but also their family members. You are always welcome to join us again and thank you for the lovely feedback.
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Submitted via Website • Report
Reply from Samantha Squibb, General Manager at Rownhams Manor
We are delighted that you had a positive experience at Rownhams and it is very important to us that our Care Home is not only a home for our residents but also their family members. You are always welcome to join us again and thank you for the lovely feedback.
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Reply from Lauren, General Manager at Somer Valley House
Thank you so much for taking the time to leave us a review. I am delighted to hear that you have been impressed by the team and the home. We are committed to delivering high-quality care at all times, and I am thrilled that your experience at Somer Valley House has been so positive.
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