Northwood Road, Broadstairs CT10 2NH
"It is with sadness and massive thanks that I write this review on behalf of our Mum, who sadly passed away on February 10th 2025. Mum…" Read all 27 reviews
Copperfield Court is a fantastic residential and dementia care home offering both exceptional care and a vibrant community experience in the heart of Broadstairs. The blend of modern amenities and the coastal charm of Broadstairs creates a a warm and… Read more about Copperfield Court
Harrison Way, Rownhams, Southampton SO16 8NG
"Totally happy with the care that my mother is getting.Staff are all very kind and helpful. It was a very difficult decision for us to put…" Read all 14 reviews
Rownhams Manor is a luxury 66 bedded residential care home situated in Rownhams Village, on the northwest outskirts of Southampton. While being close to local amenities and transport links, the home also backs onto expansive fields, affording residents… Read more about Rownhams Manor
4 Dunnock Lane, Sayers Common, Hassocks BN6 9EQ
"We have been really impressed by the staff at Furze Field Manor. My elderly aunt has a strong personality and can be quite resistant to…" Read all 22 reviews
For those seeking high quality residential and dementia care, Furze Field Manor offers this in a serene and picturesque environment. The combination of personalised care, modern amenities, and the beauty of a small village setting, makes the home an… Read more about Furze Field Manor
Silver Street, Midsomer Norton, Radstock BA3 2UD
"My mother who has Alzheimer's became a resident just three weeks ago. A major change for her, the transition has proven to be seamless.…" Read all 8 reviews
Somer Valley House is in Midsomer Norton, a vibrant historic town in Somerset. It offers residential and dementia care for up to 66 people.… Read more about Somer Valley House
Limeburners Drive, Halling, Rochester ME2 1FG
"When visiting my Grandma, the staff have always been friendly and accommodating (and constantly feeding me cake). The facilities are…" Read all 3 reviews
Lake View Lodge, a state-of-the-art care home, is set to open in 2025 in the picturesque village of Halling, Kent. Nestled in the heart of the Medway Valley, the home offers tranquil living with stunning views.… Read more about Lake View Lodge
A brand-new, purpose-built care home in Bexhill-on-Sea, opening in March 2025. Designed to provide exceptional residential and dementia care, the home offers a warm, welcoming environment where residents can feel safe, comfortable, and truly at home.… Read more about Collington Park Lodge
103 Highfield Road, Yeovil BA21 4RJ
Potter House is a purpose-built care home in Yeovil, opening in March 2025. The home offers person-centred care within a carefully designed, homely environment. With the support of staff and a busy programme of activities, residents can enjoy an enhanced… Read more about Potter House Care Home
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Reply from Jacquie Ferguson, General Manager at Furze Field Manor
Thank you for your lovely feedback, which means a great deal to the team here at Furze Field Manor. I will pass on your lovely words to the whole Team
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Reply from Jacquie Ferguson, General Manager at Furze Field Manor
Thank you for your amazing review and for choosing Furze Field Manor to take care of your Aunt. It has been our absolute pleasure getting to know your Aunt, you and her family and friends through your visits to the home. It is so nice to hear how we've been able to make a difference and support you all in having to make that tough decision about the need to make a move into a care setting. Thank you from the entire team for choosing Furze Field Manor, I will pass on your kind words to all the team.
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Reply from Carol Britton, General Manager at Somer Valley House
Thank you so much for this wonderful review - it is in fact our privilege to have such a lovely lady live at Somer Valley House, the pleasure is all ours!! We are very pleased to hear your feedback about our services and have shared it with the team. Thank you again.
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Reply from Harry Garston, Regional Director at Copperfield Court
Thank you so much for taking the time to leave such a wonderful review of our home. Your Mum was a massive part of the Copperfield Court family and she is sorely missed here by residents and team members alike. Please do not be strangers, you will always be welcome at Copperfield Court. Thank you again.
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Reply from Harry Garston, Regional Director at Lake View Lodge
Thank you for taking the time to leave such a lovely review. We are so pleased that your Grandma is happy and we are so pleased that you enjoy visiting. We look forward to welcoming you to the home with some cake soon!
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Reply from Harry Garston, Regional Director at Lake View Lodge
Thank you for taking the time out to write such a lovely review. We are pleased you would recommend us and are comfortable at the home! Thank you for being one of our amazing Founding Residents!
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Reply from Samantha Squibb, General Manager at Rownhams Manor
Thank you so much for the kind review - it is our absolute pleasure having mum at the care home and we thank you for all your support
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Reply from Samantha Squibb, General Manager at Rownhams Manor
Thank you so much for your feedback - Mum has settled in very nicely to the home and its a delight to have her part of our Rownhams Manor Family.
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Reply from Harry Garston, Regional Director at Lake View Lodge
Thank you for taking the time to leave us such a glowing review. You have been sorely missed since returning home but we are so glad your recovery has been so successful. Please don't be a stranger, we would love to welcome you back to Lakeview Lodge again soon!
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Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
Thank you so much for your kind words! I'm thrilled to hear that the transition to Copper Fields has been so seamless for your parents. It's wonderful to know that our staff is taking the time to understand their individual preferences and ensuring their needs are met every day. Creating a welcoming environment is a top priority for us, and I'm glad to hear that you feel that way too. If there's anything more we can do to support you and your family, please don't hesitate to reach out.
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Reply from Jacquie Ferguson, General Manager at Furze Field Manor
It was our pleasure to look after your lovely husband while you were recovering from your surgery. He was great fun, he was involved with all the activities, and he became a good friend to the residents. The entire team miss him, and hopefully, one day, you will both visit us for lunch.
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Reply from Jacquie Ferguson, General Manager at Furze Field Manor
Thank you very much for your positive words, I will pass your feedback onto our team, we are delighted that your aunt has decided to make Furzefield Manor her permanent home
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Submitted via Postal Card • Report
Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
Thank you so much for your kind words about Copperfield! We're thrilled to hear that your mother-in-law is settling in well and enjoying her time here. It's wonderful to know that you appreciate the hard work of our staff, from management to the carers, housekeepers, and kitchen team. They truly are dedicated to creating a warm and welcoming environment for all our residents. We'll definitely keep up the good work! If you have any further feedback or suggestions, please feel free to share.
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Submitted via Website • Report
Reply from Eve Balcombe, Home Manager at Copperfield Court
Thank you so much for your heartfelt review. We are truly delighted to hear about your sister's positive experience at Copperfield Court. It is our utmost priority to provide a warm and welcoming environment for all our residents, and it's wonderful to know that our efforts have made such a significant impact on your sister's recovery.We take great pride in our staff, and your recognition of their dedication and care means the world to us. It's gratifying to hear that your sister felt like a member of our family during her stay. We strive to treat every resident with the love and respect they deserve, and it's rewarding to know that this philosophy resonates with our visitors as well.As for the home-made cakes and prompt laundry service, we're glad to have spoiled her! It's a testament to the care and attention we provide, and we hope to continue exceeding her expectations.Thank you once again for your kind words.
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Submitted via Postal Card • Report
Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
Thank you so much for your wonderful feedback about Copperfield Court! We are thrilled to hear that your mother is receiving such kind and compassionate care. It's heartwarming to know that she is adjusting well and that you find our facility clean and well-managed. Our staff truly strive to provide exemplary service, and it's great to hear that they have been available to support you and your mother. I will share your feedback with the team
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Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
Thank you so much for your lovely email! We're thrilled to hear that you and your family had such a positive experience at Copperfield. It's wonderful to know that our staff made you feel welcomed and that they were able to make a fuss over your son. We truly believe that a warm and friendly environment is key to making everyone feel at home, and it's heartwarming to hear that Granny is so happy here. Your family's happiness means the world to us!If there's anything else we can do to make your visits even better, please don't hesitate to let us know.
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Reply from Eve Balcombe, Registered Home Manager at Copperfield Court
Thank you so much for your heartfelt message! It truly warms my heart to hear how well your mum was cared for and how much you feel like part of our extended family. We strive to create a loving and supportive environment, and it's wonderful to know that you and your dad have experienced that firsthand.I'm thrilled to hear that your dad is enjoying his time with us, especially the trip to the Spitfire Museum! It's our pleasure to ensure that he feels at home and surrounded by familiar things. Your peace of mind knowing he is safe and well cared for means the world to us.We're always here to support you and your family, and we look forward to welcoming you on your next visit!
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Reply from Wendy Peacock, Front of House Manager at Furze Field Manor
Thank you for taking the time to leave a review; we're very appreciative of your feedback - thank you! We are delighted that your sister has chosen to make Furze Field Manor her home.
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