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Care Home Owned by Oyster Care Homes in Bath & North East Somerset

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Oyster Care Homes in Bath & North East Somerset

Only the locations & reviews in Bath & North East Somerset for Oyster Care Homes are showing below.

View the details of all 7 locations (with 58 reviews) owned by Oyster Care Homes

Oyster Care Homes Locations in Bath & North East Somerset (1)

 

1 Care Home owned by Oyster Care Homes in Bath & North East Somerset

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Somer Valley House

Silver Street, Midsomer Norton, Radstock BA3 2UD 

9.0 6 reviews
"Lovely staff and modern luxurious care home that has done so much to settle my Dad in and help myself. Always ready to chat to you about…"   Read all 6 reviews
Location Type Care Home

Somer Valley House is in Midsomer Norton, a vibrant historic town in Somerset. It offers residential and dementia care for up to 66 people.… Read more about Somer Valley House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,500 / week

Oyster Care Homes Reviews in Bath & North East Somerset (6)

9.7
Oyster Care Homes has a Group Review Score of 9.7 (9.655) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Oyster Care Homes must have a Review Score.

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Review of

Somer Valley House

from Elizabeth L (Power of Attorney of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Somer Valley is a breath of fresh air in the care sector. From the moment you walk in the door ,whether resident or visitor ,you are welcomed and your wants or needs are important to the care team.
The home itself is light ,spacious and well thought out with ease of access for all.
Meals are home
cooked and well presented with alternative lighter bites available if the resident does not want a full cooked meal.
The person I visit has been a resident since December and is very comfortable and happy to be there. Carry on the good work Somer Valley.

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Review of

Somer Valley House

from N S (Daughter of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and modern luxurious care home that has done so much to settle my Dad in and help myself. Always ready to chat to you about how he is doing. It's new and everyone is keen to make it the best place for your loved one and for you to visit. My Dad is happy and well cared for here. Highly recommend
Somer Valley Care Home.

Reply from Becky Crichton, Marketing Manager at Somer Valley House

Thank you so much for your kind words and recommendation! We're delighted to hear that your dad is happy and well cared for at Somer Valley House. Our team is truly dedicated to providing a warm, welcoming, and supportive environment for both residents and their families. It's wonderful to know that you feel comfortable reaching out to us and that we've been able to help settle your dad. We look forward to continuing to provide the best care and support for him and your family.


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Review of

Somer Valley House

from Ed K (Son of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home. My father is very happy.
Management has made the joining process incredibly easy.
The rooms and communal areas are very very clean and the food delicious and my father really enjoys the activities.

Reply from Lauren Dinham, General Manager at Somer Valley House

Thank you so much for your feedback and for taking the time to leave a review. We're thrilled to hear that your experience has been a positive one. We strive for excellence in everything we do, and your feedback truly means a lot to us.


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Review of

Somer Valley House

from J R (Partner of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for this establishment, in fact, I would happily move here. The staff are good-natured and caring. Meals delicious. I couldn't have picked a better place for my beloved. Thank you.

Reply from Lauren Dinham, General Manager at Somer Valley House

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear you've had such a positive experience. Striving to be the best in everything we do is our goal, and your kind words mean a lot to us.


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Review of

Somer Valley House

from C W (Daughter of Resident) published on 5 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Somer Valley House was just what Mum needed- kindness, empathy, attentiveness, and more, nothing was too much trouble. The staff were so welcoming and keen to make Mum's stay enjoyable. It was lovely to see her enjoying activities and being pampered by having her hair and nails done. As a family, we
also felt welcomed and enjoyed cups of tea and biccies with her each time we saw her.
Contact with other professionals and ourselves was efficient and clear, we felt so confident that Mum's care was holistic. We are so very grateful.
The rooms are beautifully furnished and so stylishly as are all the other areas, mum said the bed was really comfy.
We are so grateful that things worked out so well, a huge thank you to all the staff who made it so enjoyable for Mum and also for it to be such a pleasure to visit her there.

Reply from Lauren Dinham, General Manager at Somer Valley House

Thank you for taking the time to share your review. We're thrilled to hear that your mum and family were so impressed with the care she received and that you all felt warmly welcomed. Ensuring that every family feels supported and that our communication is clear and efficient is at the heart of what we do. Your kind words mean so much to us!


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Review of

Somer Valley House

from Andrew W (Son of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident here at Somer Valley, the home is brand new so obviously very very nice, the facilities are great. Room is a good size and a great size wet room. The best of this home is the staff by far, everyone I've met has had my dad's best interests at heart and they do an amazing job with
him, I know how difficult he can be and nothing is too much trouble. They always make us feel welcome and know who we are there to visit. I would not hesitate to recommend as a care home for a family member. 11/10.

Reply from Lauren, General Manager at Somer Valley House

Thank you so much for taking the time to leave us a review. I am delighted to hear that you have been impressed by the team and the home. We are committed to delivering high-quality care at all times, and I am thrilled that your experience at Somer Valley House has been so positive.


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Awards / Recognitions (0)

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