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Care Home Owned by Oyster Care Homes in Hampshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Oyster Care Homes in Hampshire

Only the locations & reviews in Hampshire for Oyster Care Homes are showing below.

View the details of all 7 locations (with 59 reviews) owned by Oyster Care Homes

Oyster Care Homes Locations in Hampshire (1)

 

1 Care Home owned by Oyster Care Homes in Hampshire

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Rownhams Manor

Harrison Way, Rownhams, Southampton SO16 8NG 

9.8 12 reviews
"My mum had a very good experience during a short respite stay. The day after she came back home, she said she wanted to return for good and…"   Read all 12 reviews
Location Type Care Home

Rownhams Manor is a luxury 66 bedded residential care home situated in Rownhams Village, on the northwest outskirts of Southampton. While being close to local amenities and transport links, the home also backs onto expansive fields, affording residents… Read more about Rownhams Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,575 / week

Oyster Care Homes Reviews in Hampshire (12)

9.7
Oyster Care Homes has a Group Review Score of 9.7 (9.653) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Oyster Care Homes must have a Review Score.

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Review of

Rownhams Manor

from D P (Daughter of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a very good experience during a short respite stay. The day after she came back home, she said she wanted to return for good and didn't want to consider other homes because she thought the staff were excellent and she had made friends there. Mum is returning permanently in 2 days. Permanent
care is a huge decision as it involves the sale of a family home and parting ways with belongings but mum is positive about the decision and is looking forward to it.
The staff and facilities are excellent, and Rownhams Manor is sociable and inviting. All residents seem to be very content.

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Review of

Rownhams Manor

from P S (Son of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff put on a lovely high tea for my mum (a resident) and my wife. The team were all very welcoming and set things up in a separate room from other residents so that we could talk privately with Mum as she is hard of hearing. Complements to the chef who prepared a tasty spread.

Reply from Samantha Squibb, General Manager at Rownhams Manor

We are delighted that you had a positive experience at Rownhams and it is very important to us that our Care Home is not only a home for our residents but also their family members. You are always welcome to join us again and thank you for the lovely feedback.


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Review of

Rownhams Manor

from Lucy V (Daughter-in-law of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a delicious afternoon tea with my mother-in-law. It was thoughtfully served in the Garden Room so we could chat as a family group. The cake stand was beautifully presented and the cakes and scones were very tasty! Thank you to the chef and staff.

Reply from Samantha Squibb, General Manager at Rownhams Manor

We are delighted that you had a positive experience at Rownhams and it is very important to us that our Care Home is not only a home for our residents but also their family members. You are always welcome to join us again and thank you for the lovely feedback.


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Review of

Rownhams Manor

from Kim Y (Daughter of Resident) published on 8 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rownhams Manor is a fantastic care home and its ethos of resident-centric care has meant Dad has settled in quickly, despite never wanting to end up in a care home. The food is amazing and he now looks really healthy, I don't think he is going to have any issues getting to at least 100 with the care
he is getting.
The atmosphere when you walk in is lively, the staff are all very friendly and you can visit whenever you like, so it means I can pop in after work.
All in all, Rownhams Manor is the best care home I've seen in the area, and it is a relief to know he's in a home where he's happy and well cared for.

Reply from Samantha Squibb, General Manager at Rownhams Manor

It is our pleasure having your father in the home and we are delighted that we are able to give him the well-deserved care that he deserves. Thank you very much for the feedback and please do continue joining us for meals - it's important to us that our home is treated as a home for both the residents and their loved ones. Kind Regards.


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Review of

Rownhams Manor

from Patricia M (Daughter of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found my experience welcoming and relaxed and the staff are very helpful and caring with my Father. Good to have quality time with my Father and have a meal. 10/10.

Reply from Samantha Squibb, General Manager at Rownhams Manor

Thank you so much for the feedback, it is our pleasure to invite family members to experience meals with our residents making it a home-from-home.


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Review of

Rownhams Manor

from P G (Son of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Rownhams Manor wonderful. From day one I couldn't ask for any more than the staff are already providing for my parents. The facilities are more than a five-star hotel. Food is exceptional as I have personally had some meals at the Care Home myself. We are always welcomed at front door from the
staff. We are well informed on my parents' health and well-being. All the residents are also just as nice and I cannot fault the home.

Reply from Samantha Squibb, General Manager at Rownhams Manor

Thank you so much for your wonderful review and for taking the time to share your experience at Rownhams Manor. We are absolutely delighted to hear that you feel the care and services we provide for your parents have exceeded your expectations. It means the world to us that you compare our facilities to those of a five-star hotel and that you enjoyed the meals during your visits. Our team takes great pride in creating a warm, welcoming environment for our residents and their families, so it's fantastic to hear that you feel well-informed and welcomed each time you visit. We're also pleased that the relationships between the residents have added to the positive atmosphere at our home.


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Review of

Rownhams Manor

from J M (Son of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rownhams Manor is a fantastic care home. From the moment we first visited we knew my mum would be very happy here. Like many people she was very nervous about such a big change in her life but all the staff have welcomed her with open arms, she has settled in very well and has made some good new friends.
The
bedrooms and lounge areas are lovely and mum loves sitting outside in the garden, watching what's going on and chatting with staff, other residents and their visitors. She also enjoys watching movies in the cinema room.
Most important of all, it's the fantastic staff that make Rownhams Manor such a great place, everyone is so kind, helpful and caring. Highly recommended.

Reply from Samantha Squibb, General Manager at Rownhams Manor

Thank you for your heartfelt review and for choosing Rownhams Manor for your mum's care. We're so glad to hear that from your first visit, you felt confident that she would be happy with us. It's completely natural to be nervous about such a significant change, and we're thrilled that she has settled in well, made new friends, and enjoys spending time in the garden. It's wonderful to know that she's taking full advantage of the lovely lounge areas and enjoying our cinema room as well! We are especially grateful for your kind words about our staff - they are truly the heart of Rownhams Manor, and it's rewarding to hear that their kindness, care, and dedication have made such a positive impact on your mum's experience.


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Review of

Rownhams Manor

from George G (Friend of Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit a friend quite often and I find the service excellent and very good. Everybody who works there, is very helpful.

Reply from Samantha Squibb, General Manager at Rownhams Manor

Thank you for your kind review and for visiting your friend at Rownhams Manor. We're delighted to hear that you find our service excellent and that our team has been helpful during your visits. It's always our goal to create a welcoming and supportive environment for both residents and their visitors, so your feedback means a lot to us. We look forward to welcoming you again soon!


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Review of

Rownhams Manor

from Sharon H (Daughter of Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise and thank ALL the staff at Rownhams Manor enough. Their care, friendliness, compassion, understanding and professionalism are outstanding. They treat both residents and their families with respect and are always available to chat through any situation. The property is beautiful and more
like a hotel than a care home. 5 stars from us.

Reply from Samantha Squibb, General Manager at Rownhams Manor

Thank you so much for your glowing review! We're incredibly grateful for your kind words about the care, friendliness, and professionalism of our team. It's wonderful to hear that you feel both residents and their families are treated with respect and that our staff is always available to provide support. Creating a compassionate and welcoming environment is at the heart of what we do, so your feedback means the world to us.


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Review of

Rownhams Manor

from John L (Son of Resident) published on 16 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came in on a month trial in July with a view to a long time stay, she very quickly became used to her surroundings and has settled in well. Now a full-time resident she enjoys all activities laid on, thinks food is good and loves her weekly trip to the hairdresser.

Reply from Samantha Squibb, General Manager at Rownhams Manor

Thank you so much for the lovely review - we are so pleased to have her at Rownhams Manor. She has made some lovely friends and is always keen to participate in the events that are happening in and around the home.


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Review of

Rownhams Manor

from Alan K (Son of Resident) published on 3 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We always find the care home to be clean and tidy and the food is first-class.
The staff are friendly, polite and approachable and are always available/willing to chat things through.
Mum has settled in well and made some new friends.
Would highly recommend it.

Reply from Samantha Squibb, General Manager at Rownhams Manor

Thank you so much for the lovely review - it is our pleasure supporting your loved one at Rownhams Manor. She has settled into Rownhams Manor amazingly and is certainly a big part of our Rownhams Family. We are grateful for your feedback. Kind regards.


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Review of

Rownhams Manor

from D F (Friend of Resident) published on 12 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend who has just moved into Rownhams Manor. I was impressed by the building and the facilities. The staff are lovely and very positive about the care home. At the moment the ratio of staff to residents is very high because the home is very new and has not filled up yet. My friend is
very positive about the food. It is too early for me to judge how it will be when there are more residents.

Reply from Samantha Squibb, General Manager at Rownhams Manor

Thank you so much for the lovely review - we are very pleased that your experience was positive on visiting Rownhams Manor. We are very excited to welcome future residents and maintain the high standard we strive for.


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