Blissful Care Homes in Hampshire | 1 Care Home

Review of
Broadmead Resthome
from T M (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

Cannot fault Broadmead since my dad moved in, always treated with kindness and respect, staff are very professional and efficient, nothing seems too much trouble. We are kept up to date if there are any issues, not they there are many.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for taking the time to leave us a review and for your positive feedback. Your feedback is so important to us and we will be sure to share this with our team. Our ethos is centred around making sure all residents are safe, happy and comfortable at Broadmead, whilst ensuring we can offer them individual, person centred care to suit their needs. Thank you once again, from all of us at Broadmead.

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Review of
Broadmead Resthome
from Raymond V (Husband of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My wife has only been at Broadmead Resthome a short time but the staff are very caring and keep me up to date, she can be difficult at times. When I call to see her, they always seem to know where she is. All the staff are pleased to help at all times and nothing seems to be too much trouble. Thank

you all.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for leaving us a review! We are so pleased that you are happy with our care and communication. We always do our absolute best to ensure our residents are happy, safe and cared for and that families are always kept up to date on how their loved ones are getting on! Thank you once again, from all of us at Broadmead.

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Review of
Broadmead Resthome
from Marion E (Friend of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

Our friend has been at Broadmead Resthome since November 2024 and is gradually settling in. We have been so impressed with the care given by all members of staff, encouraging her to join in when she feels able but equally happy for her to spend time in her room bringing meals to her if necessary. It's

great to follow Broadmead on social media and see all the activities that the staff organise for the residents. The home is spotlessly clean, the food served is excellent and the birthday cake made for our friend was superb and much appreciated, especially as it was the Christmas party day so a lot going on for the staff.
The management is very good at keeping us informed regarding her medical care. Walking through the front door, one immediately senses a very happy and relaxed atmosphere.
I can highly recommend this home to anyone who is looking for a home for their loved one.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for taking the time to leave us a review! We will share your feedback with the team. It is great to hear you are happy with the care we provide for your friend and it's lovely to hear you follow us on social media. It is very important to us to keep up excellent communication with loved ones so you always know how they are getting on. Please do keep visiting, we love having guests over as do the residents! Best wishes, from all of us at Broadmead.

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Review of
Broadmead Resthome
from M M (Daughter of Resident) published on 17 October 2024

Submitted via Website • Report

Overall Experience

Mum has been at Broadmead Resthome for just over three months and has settled in extremely well. The staff are so kind, caring and always appear so jolly! Mum's participation in the numerous activities has increased significantly due to the encouragement of the fabulous staff. Whenever I visit mum,

always tells me that all the staff are so lovely and she is very happy. I am very impressed with all aspects of Broadmead. I always get a warm and friendly welcome whenever I visit and always informed on mum's welfare. I feel very reassured that Broadmead are caring for mum in a kind, compassionate manner and I wouldn't hesitate to highly recommend it.

Reply from Stephanie Read, Registered Manager at Broadmead Resthome

Thank you for taking the time to leave Broadmead a review and your kind words, our aim is to make the transition into a care home as smooth as possible. I am glad Mum feels at home at Broadmead. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Broadmead Resthome
from Julie B (Daughter of Resident) published on 8 October 2024

Submitted via Website • Report

Overall Experience

Dad was a resident for around two years and was looked after amazingly - when he passed away last December, not only did they treat him with the respect and dignity he deserved, they were so caring toward myself and my siblings, giving us as much time alone with Dad as we needed.
Dad was admitted to

the care home towards the end of lockdown, it was very rarely we were told we couldn't visit and they made sure that all their residents were kept safe.
The carers are all fantastic, very empathetic towards residents' needs and would let us know as soon as possible if there were any medical concerns or problems.
The food was good quality and there was always lots of activities and entertainment.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for your kind words. We are delighted that you have been happy with the care we provided your father. Every resident is special to us at Broadmead and our care is centred around their individual needs. We work hard to ensure not only are our residents happy and safe at Broadmead, but always treated with care and respect. Thanks once again for leaving us a review, we will be sure to share this with our team. From all of at Broadmead.

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Review of
Broadmead Resthome
from S A (Daughter of Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience

Mum has been very happy at Broadmead Resthome in the three years she's been a resident. The staff are fabulous and look after her so well. She is very fond of them! Mum clearly feels safe and cared for at Broadmead which has been a great consolation knowing she is in good hands.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for your kind words and for leaving us a lovely review! We are so glad your mum is happy, we always do our best to ensure all our residents are happy, safe and comfortable! Our ethos is to put our residents at the forefront of everything that we do and to ensure we are always making a positive difference in their lives. Thank you, once again, from all of us at Broadmead.

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Review of
Broadmead Resthome
from A K (Son of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience

My father is looked after extremely well. Whilst frail, he likes to walk, and the staff are always provide a steady hand if needed. The carers are all wonderful and let us know immediately if there is a medical concern or issue so we are always informed. Whenever we ask him if he is happy the answer

is always a resounding yes.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for leaving us a wonderful review! We are so pleased your father is happy and comfortable at Broadmead! We do strive to ensure all our residents are well looked after with good quality care, activities that suit them and they enjoy and their safety and dignity are always at the heart of everything we do. We will share your feedback with our team as they will be so pleased to hear it! Thanks once again, From all of us at Broadmead Resthome

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Review of
Broadmead Resthome
from S M (Daughter of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience

The Broadmead Resthome team are fantastic. They care passionately for their residents with respect and dignity. Nothing is too much trouble and everyone cared for as if they were family.
My father has been there for a few years and he is happy and settled.
The team provide brilliant birthday and

anniversary celebrations and are happy to welcome the whole family.
We really appreciate their support.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for taking the time to leave us such a wonderful review. We will be sure to share this with our team. Broadmead really is a home-from-home for all our residents! We do our utmost to ensure that our residents are cared for and respected and enjoy their time here. Thank you, once again, for your kind words. Best wishes, from all of us at Broadmead.

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Review of
Broadmead Resthome
from V C (Daughter of Resident) published on 22 July 2024

Submitted via Website • Report

Overall Experience

Went to visit my mum on the 7th of July 2024. My sister and I were both blown away by the attention they gave my mum and us as relatives. They were so kind, and went above and beyond our expectations. It has enabled us to feel safe knowing Mum is being cared for by not just professionals but empathetic

and caring professionals. Well done Broadmead staff.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for taking the time to leave us a wonderful review. This means so much to us as it is our goal to make sure all our residents feel safe, happy, and at home in Broadmead. Our team lives by this ethos and ensures the atmosphere at the home is always comfortable, joyous, and nurturing. We are so pleased that you are happy with the care as this is our ultimate goal, to provide the highest quality of care in a wonderful homely environment. Thank you once again, from the team at Broadmead.

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Review of
Broadmead Resthome
from Shaun E (Son of Resident) published on 2 July 2024

Submitted via Website • Report

Overall Experience

My father was a resident at Broadmead Resthome for around three years. From the day I visited when searching for a care home, the place felt like a home, not a business. The staff throughout his time their were compassionate, caring and helpful. In three years, our family had some real ups and downs

with Covid and various issues with Dad's deteriorating health. At all times we were informed and updated of what was happening. The food was of good quality, lots of interactive entertainment (just check the social media page for a view) and a smile when you were arriving and leaving. With all the challenges the staff have to deal with in a care home, they have always done a great job in my opinion.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for taking the time to leave us a review. Your words mean so much to us! Broadmead is a "home away from home" for all our residents and our aim is always to ensure our residents truly feel this and are safe, happy and comfortable here. We will share your comments with our team as they will love this feedback. We are so glad that you have been happy with our care, environment and activities. Thank you once again, warm wishes from all of us at Broadmead.

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Review of
Broadmead Resthome
from K L (Mother of Resident) published on 14 June 2024

Submitted via Website • Report

Overall Experience

Broadmead Resthome is excellent in every aspect of cleanliness and care.
My mum has been with them for two years this month, l feel she is getting the best care from the staff who are kind, caring and compassionate and treat Mum as they are their family member.
There is always something going on at

Broadmead, whether it's singing and dancing dog visits or the local vicar.
As a family, we are always treated with a wave and a smile from the staff.
The staff encourage everyone to get involved with day-to-day activities.
They have the paper read to them, they get involved in the village and local celebrations. (They are always celebrating something, they like a good party).
I feel Mum is in the best place as Broadmead meets all Mum's care needs with compassion and kindness.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for your wonderful review and for taking the time to feedback. We will share this with our team, they will be so pleased to receive these comments. Broadmead truly is a "home" for us all. We always strive to provide the best quality of care, safety and comfort for our residents, whilst ensuring they have plenty of fun too! Engaging activities and social events are loved by all and we are so glad you enjoy them too! Once again, a very warm thanks from all of us at Broadmead!

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Review of
Broadmead Resthome
from P B (Daughter of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

Dad has been at Broadmead Resthome for two years now. He settled in quickly and it has been a huge relief to have the confidence that he is safe and well looked after. At times, his behaviour has been challenging due to his dementia but the carers are unfailingly patient and kind. I am so impressed

by the staff who are always friendly, smiling and really caring. The home is well-run by the management team and communication is good.

Reply from Linda Dulay, Business & Finance Manager at Broadmead Resthome

We are so delighted to read your comments and passed all the wonderful words on to the staff. It gives us all pride in our work and value your appreciation for all their efforts. It gives you comfort to know that your father is safe and happy so you can spend valuable time with him.

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Review of
Broadmead Resthome
from Penny B (Daughter of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

Mum has been a resident at Broadmead Rest Home for two years this month, my family and I feel very secure in the knowledge that Mum is being cared for to a very high standard, she is safe and all her needs are met, the staff are all extremely kind and caring, they are always very encouraging and very

often put a song to all Mums needs. The Broadmead offers a wide range of daily activities and very often has visiting acts the staff encourage all residents to participate, it's so lovely to see pictures via the social media which are kept up to date. We always get a warm and friendly welcome at the Broadmead when we pop in to visit Mum. I would have absolutely no compunction in highly recommending Broadmead Rest Home. Thank you everyone at The Broadmead Rest Home.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for your wonderful review. We are delighted to read your comments and have shared all your feedback with the team, who are so pleased. It gives us all pride in our work and we value your appreciation of our efforts. Delivering high-quality care is our main priority whilst ensuring the culture and atmosphere in our home truly feels like "home" for all our residents. Planning varied, fun and engaging activities for our residents brings us so much joy, as it really brightens up their day and we are really glad you keep up to date with everything through our Social Media! Thanks once again, from all of us at Broadmead!

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Review of
Broadmead Resthome
from M P (Daughter of Resident) published on 1 December 2023

Submitted via Website • Report

Overall Experience

My mum is very well cared for at Broadmead Rest Home and I feel very reassured she is safeguarded in a lovely environment. All the managers and staff I have encountered and interacted with are very welcoming and helpful. I am kept informed and updated if there are any changes or situations that arise.

I am also able to call and speak to Mum easily. I feel safe in the knowledge that I can call or email the management team and they get back to me very quickly. Broadmead seems to me to be a modern, bright spacious accommodation with plenty of room to roam for the residents. The staff are very attentive and have a good rapport with the residents but are also good with us as family members too. All in all, I would highly recommend Broadmead Rest Home to anyone.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for taking the time to leave us a review and for your kind words! This means so much to us.
We pride ourselves on creating a lovely, warm, homely environment for all our residents whilst ensuring they are safe, protected and above all, respected in their home from home. We welcome calls and visits from the residents, they love having family and friends over! We also welcome visitors to join in when we have activities so do find out what's happening each week! Communication is key so we will always do our best to stay connected to you and are so pleased that this is an aspect that you value!
Thank you once again,
Best wishes, from all of us at Broadmead Resthome

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Review of
Broadmead Resthome
from E T (Son of Resident) published on 30 November 2023

Submitted via Website • Report

Overall Experience

Mum has resided at Broadmead Resthome for just over a year now, and I have nothing but praise for how she been treated and looked after during this time. All of the staff are consistently kind and welcoming. There are always activities going on to keep the residents' minds busy and active, and it is

great for relatives to be able to see these via the social media page, which is kept up to date with lots of photos. It's such a relief to know that Mum is safe and looked after at Broadmead.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for leaving us a review and for your kind words! It means a lot to us to see how pleased you are with the care and and service we provide. Our staff really care about all our residents and we strive to create a fun, loving, family-feel environment for our residents, whilst ensuring they are engaged, feel safe and respected at all times. We love planning a variety of activities for our residents as it brings them so much joy! Sharing them with you on our social media page is the least we can do! Families are welcome to join in with the activities whenever they can - our residents love having visitors over and so do we!
Thank you once again!
Best wishes, from all of us at Broadmead Resthome

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Review of
Broadmead Resthome
from Helen L (Daughter of Resident) published on 30 November 2023

Submitted via Website • Report

Overall Experience

My father is being looked after so well. I feel confident he is getting the best care for his dementia. The care workers are very friendly and caring and nothing is too much trouble for them. They listen to my requests and the needs of my father.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for taking the time to leave us a review and for the wonderful score.
This means so much to us!
We will always do our best to make all our residents feel well looked after, supported, comfortable, safe and respected. Their happiness and well-being is at the core of everything we do! We are so pleased you are happy with the service we provide.
Thank you and best wishes, from all of us at Broadmead.

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Review of
Broadmead Resthome
from Jane B (Wife of Resident) published on 19 September 2023

Submitted via Website • Report

Overall Experience

Everyone was kind, friendly and helpful. My husband was able to mix freely with people who did not have a condition the same as him, and this was one of the reasons I wanted him to go to Broadmead Resthome. It is a smaller home than others I had looked at and is more like a family atmosphere.

Reply from Amal Raja, Group General Manager at Broadmead Resthome

Thank you so much for taking the time to leave us a review and for your kind words!
Our ethos is very much centred around providing quality care to our residents in a safe and dignified manner and ensuring that we maintain a family like culture, building relationships and loving bonds between all residents and staff. We are so pleased you felt this and it is our pleasure to have looked after your husband.
Best wishes, from all of us at Broadmead Resthome

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Review of
Broadmead Resthome
from Jacquetta B (Daughter of Resident) published on 31 August 2023

Submitted via Website • Report

Overall Experience

It is run like a cosy, loving family home. The care the residents receive here is extraordinary, treated with consideration, dignity, kindness and respect they feel valued and listened to.
Sometimes it’s the little things that matter to them like having their nails painted or on their birthday being

surprised by a dream. Recently an array of tractors visited one resident.
The food is outstanding a varied menu with a chef always happy to russell up something to tempt them individually.
The management and care team do genuinely care for the residents and can’t do enough to help them in any way. Records are kept meticulously on the computer. When visiting they are able to tell you exact details of your relative's day and what is eaten and drunk.
Residents are kept very busy with an incredible array of activities, often cleverly designed with their dementia in mind.
It is lovely just to relax in the knowledge that your relative is loved and so well cared for in such a homely environment.

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Review of
Broadmead Resthome
from G P (Daughter of Resident) published on 2 May 2023

Submitted via Postal Card • Report

Overall Experience

Mainly happy with the overall care and support that this home gives. Sometimes communication can be rather challenging, me understanding what some of the carers are saying due to their accents. The carers do show understanding and care to the residents, nothing is too much trouble. They always remain

calm in all situations.

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Review of
Broadmead Resthome
from E M (Daughter of Resident) published on 2 May 2023

Submitted via Website • Report

Overall Experience

My mother has been at Broadmead for a year and has settled in well. The staff are caring, kind and patient. They always answer my questions and contact me if there is a concern or issue.
There are many activities available and surprisingly she has joined in with some of them and enjoyed herself.

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