Blissful Care Homes in West Midlands | 1 Care Home

Review of
New Day Nursing Home
from S P (Son of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

I am delighted with the care and attention all the staff have shown to my mother. I know that she can be difficult, but only a kind manner and attentive service and help have been given to her. Her room is lovely. We are delighted.

Reply from Amal Raja, Group General Manager at New Day Nursing Home

Thank you so much for taking the time to leave us a review. Your feedback means a lot to us and we will be sure to share it would our team.We always do our best to ensure our residents are safe, happy and well looked after! Best wishes from all of us at New Day Nursing Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from S M (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

I made two visits to New Day Nursing Home before requesting a place for my mother; management was eager to show me around, spend time with me, explain procedures and answer questions. The staff are friendly and helpful. MEals are punctual and plentiful, and staff help patients to eat if required. The

room is of adequate size with sufficient storage. My mother's medical and care needs are met in an empathetic way.

Reply from Amal Raja, Group General Manager at New Day Nursing Home

Thank you so much for taking the time to leave us a positive review. Your feedback means so much to us, and we will be sure to share this with the staff. We always do our absolute best to ensure staff are cared for, happy, safe and secure, so it is lovely to hear that you are happy with our care. From all of us at New Day Nursing Home, thank you once again!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Julie R (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

Our dad was taken into Newday for end-of-life care in November last year. Within a couple of days, the fabulous team had Dad up and out of bed and eating and drinking. The staff are 'Angels, each and every one of them. We can't thank them enough for the care and support shown not only to Dad but our

family too. Thanks to them we were given an extra 9 months with our precious Dad. It was so comforting knowing Dad was in safe hands. We would have no reservations about recommending Newday Nursing Home to anyone.
Thank you.

Reply from Amal Raja, Group General Manager at New Day Nursing Home

Thank you for taking the time to leave us such a wonderful review! We will share this with our team who will be so pleased to receive this feedback! At New Day our focus is to deliver consistently high-quality care for all our residents and to uplift and enhance their quality of life. We work hard to ensure all our residents are happy, comfortable, safe, given respect and their dignity maintained, whilst in a nurturing and homely environment. Thank you once again, From all of us at New Day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from James M (Son of Resident) published on 16 April 2024

Submitted via Website • Report

Overall Experience

Members of staff are always very helpful and considerate to the needs of the families whose loved ones are residents at New Day, they also appear to treat all residents with diligence and respect, all in all I’m more than happy with the service at New Day.

Reply from Amal Raja, Group General Manager at New Day Nursing Home

Thank you so much for taking the time to leave us a review! We value your feedback and will be sure to share this with the team! Our care is always centred around each individual resident's wellbeing, happiness, safety and comfort whilst always ensuring they are receiving the respect and dignity they deserve. We are so happy to hear you see this in our care too. Teamwork and communication with families is so crucial and we will always do our utmost to stay connected with you! Thank you once again, from the team at New Day

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Jerry M (Husband of Resident) published on 10 April 2024

Submitted via Website • Report

Overall Experience

My wife is a patient at New Day Nursing Home for 3 years. I cannot thank the staff enough for the wonderful care my wife gets. When I get home after visiting my wife, I don’t have to worry because I know that she is in safe hands. Once again thanks to all the wonderful staff at New Day Nursing Home.

Reply from Amal Raja, Group General Manager at New Day Nursing Home

Thank you so much for taking the time to leave us a review and for such a wonderful review too! We are so pleased to hear how happy you are with the care your wife receives! This means so much to us! At New Day, we always do our very best to ensure Residents feel at home, happy, secure and comfortable, with a warm and friendly staff team there for them to support them 24/7, whilst consistently delivering excellent quality care. It is great to hear that this is being well received as everything we do is with the happiness, health and respect of our Residents at the root of it! Thanks once again! Best wishes from all of us at New Day!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Pam B (Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience

When I first came here it was because of a very traumatic experience and I did not want to be in a home of any description. The staff here made me feel very welcome and cared for me in a very dignified manner. They took care of my medical issues accordingly. The food was really good and there was plenty

of choice. Activities are available. I am now really happy here and feel very safe. I would describe it as a "home" within a home. All the staff are respectful to me.

Reply from Amal Raja, Group General Manager at New Day Nursing Home

Thank you so much for taking the time to leave us a review! Your feedback means so much to us. We are so pleased to hear you feel so welcome and well cared for in the home. This is your home so we want you to feel loved, respected, happy, comfortable and safe! We are so happy to hear you have settled in well and will share your feedback with our team! As always, if you need anything from us, reach out to us, we are here for you. Thank you, once again, from all of us at New Day!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from N B (Husband of Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience

A friendly nursing home which is very dementia aware and skilled. Staff are approachable and supportive of residents and their family visitors. The nursing staff are reliable and professional. The nursing home cater for my vegetarian diet.

Reply from Amal Raja, Group General Manager at New Day Nursing Home

Thank you so much for taking the time to leave us a review and for the positive score! We are so happy that you value our staff and feel supported - this means so much to us and your safety, comfort and happiness are at the core of everything that we do! We are also pleased to hear you enjoy the food! Thanks once again and best wishes! From all of us at New Day Nursing Home

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from J D (Wife of Resident) published on 19 January 2024

Submitted via Postal Card • Report

Overall Experience

Very happy with the care my husband gets from everyone in the home.

Reply from Amal Raja, Group General Manager at New Day Nursing Home

Thank you so much for sharing this and for leaving us a review! We are so pleased you are happy with the care received! This means so much to us and we pride ourselves on making residents feel happy, safe and comfortable! Best wishes, From all of us at New Day Nursing Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from S M (Daughter of Resident) published on 11 January 2024

Submitted via Website • Report

Overall Experience

New Day Nursing Home has been amazing. They're really helpful and very clean, 'food is great’ and nurses and carers are always there for you. Mom has been really happy since she’s moved into New Day Nursing Home.

Reply from Amal Raja, Group General Manager at New Day Nursing Home

Thank you so much for your wonderful review and for taking the time to share this! We are so pleased your mum has been so happy and this really is down to the fact that our team care and will do everything they can to make residents feel safe, happy and comfortable in their "home from home". We will also share your feedback about the food with our kitchen staff who work hard to create tasty and fresh meals for the residents! They will be very pleased to see the food is being enjoyed! Thank you once again! Best wishes from all of us at New Day Nursing Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Wendy M (Friend of Resident) published on 1 September 2023

Submitted via Website • Report

Overall Experience

Our neighbour has recently had to go into care, suffering with dementia. Like so many people going through this terrible disease, he is being cared for at a local care home, New Day Nursing Home. The staff there are excellent and they held a special event to introduce the new manager. There was a raffle

and I won first prize - a chocolate hamper. I re-raffled the hamper to raise money for the home and they were so grateful. We couldn’t ask for better staff to look after him, from all of his family and friends, we all want to say a massive thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Sarah S (Daughter of Resident) published on 12 May 2023

Submitted via Website • Report

Overall Experience

My mother has been at New Day Nursing Home for almost 2 years and during this time the staff have treated her with compassion and kindness. They listen and respond attentively to her and as a family member they have always been very friendly and welcoming. The staff keep you informed and encourage family

in their activity days/celebrations - I couldn't be happier with how mom is treated and would highly recommend this home. Thank you so much to all the staff at New Day - you're fantastic!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Yvonne H (Daughter of Resident) published on 16 February 2023

Submitted via Postal Card • Report

Overall Experience

Since my mother came to New Day Nursing Home over six years ago, you could not ask for a better care home. To all the carers, nurses and staff, to make my mom and me so welcome, always there for my mom and myself.
Thank you New Day Nursing Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from James H (Son of Resident) published on 25 January 2023

Submitted via Postal Card • Report

Overall Experience

Myself and family are so thankful that our mom is in this care home. The care is excellent, she is looked after really well. The management and staff are so warm, caring and welcoming, always having time to ask you if all is ok, do we want a tea or coffee, and how we are. We are so content and happy

in ourselves, we could not ask for a more caring and understanding team.
God bless you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Eve P (Sister of Resident) published on 19 January 2023

Submitted via Website • Report

Overall Experience

My brother has been here for over five years he is safe and comfortable. The staff are great. They have many social events over the year involving family members Easter, Spring, Summer, Christmas and birthday events. Lovely staff always hardworking. Thanks guys.

Reply from Alison Mold, REGISTERED HOME MANAGER at New Day Nursing Home

Thank you for you lovely, kind words! We really appreciate it. I will pass your kind words onto the all the staff, Thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Stuart R (Husband of Resident) published on 9 January 2023

Submitted via Website • Report

Overall Experience

My wife took up residence at New Day in October following a long spell at home with me as her carer, two long stays in two different hospitals, falls, broken bones, serious infections and significantly, advanced dementia all of which had left her immobile, physically unstable and very withdrawn - she

seemed to be very frightened.
New Day is an old Victorian building, which I remember from my youth as a Maternity Home, and it lacks the smoked glass, stainless steel and polished oak facade of the modern-day version, however, what matters - the standard of TLC, kindness, respect, dignity and professional nursing - is of a standard that most care home residents can only dream about.
Within a few weeks, my immobile, physically unstable and withdrawn wife was interacting with staff and other residents, laughing, dancing and singing and obviously enjoying the community spirit of the place.
What a joy to see her like that - thank you New Day for all that you do - Marvellous!

Reply from Ruth Malesa, REGISTERED HOME MANAGER at New Day Nursing Home

Thank you Stuart for your lovely comments about New Day, it is so heart-warming to know that we are making a difference to the lives of the residents we care for. Family are also so important too! I am so happy that you have peace of mind as her husband because we care about you too! Thank you so much again! Alison Mold, Care Home Manager.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Donna P (Mother of Resident) published on 27 June 2022

Submitted via Postal Card • Report

Overall Experience

I would recommend this home to anyone. My mother went into New Day Nursing Home about 4 weeks ago and my god, my whole family can see a big change in my mother.
Lovely clean home.
The staff are brilliant they always keep me up to date with everything. The management is great, activities great. I

feel better now my mum is safe and secure.

Reply from Alison Mold, Registered Home Manager at New Day Nursing Home

Thank you so much for your lovely comments, we are so happy that your Mother has settled into New Day Nursing Home. I will certainly pass your comments on to the staff at the home. Thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from Maureen W (Sister of Resident) published on 31 May 2022

Submitted via Postal Card • Report

Overall Experience

Staff at New Day are always willing to help us and always treat residents with respect and dignity. Always update us with all information regarding our brother, especially due to Covid. Alwats welcoming when we go to see him, they always ask if we have any questions and always answer honestly, and if

necessary, will take us into private rooms.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from B W (Sister of Resident) published on 31 May 2022

Submitted via Postal Card • Report

Overall Experience

All the staff at New Day Nursing Home are very conscientious, they work extremely hard looking after the residents, always respectful of their needs. They treat the residents as family and make them feel happy and safe.

Reply from Jetinder Kaur, Activities Coordinator at New Day Nursing Home

Thank you so much for your review to appreciate our work at New Day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from J B (Husband of Resident) published on 15 March 2022

Submitted via Postal Card • Report

Overall Experience

All I can say is that it is a most wonderful home, 100%.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
New Day Nursing Home
from W H (Son of Resident) published on 14 March 2022

Submitted via Postal Card • Report

Overall Experience

From mum's first day at New Day Nursing Home to today the 1st March 2022, mum has received top care from all the staff. The overall standard is excellent. Mum has always been treated with dignity by both staff and management. I am informed of every detail of mum's care when I am at home and updated

every week. I really do believe that I could not have placed mum in a better environment, it is so comforting to know that mum is receiving the very best care every day. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Home Owned by Blissful Care Homes in West Midlands

Blissful Care Homes Locations in West Midlands (1)

Blissful Care Homes Reviews in West Midlands (43)

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

New Day Nursing Home

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers