Care Homes Owned by Black Swan Care Group - Physical & Learning Disability Homes in Essex

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Black Swan Care Group - Physical & Learning Disability Homes in Essex

Only the locations & reviews in Essex for Black Swan Care Group - Physical & Learning Disability Homes are showing below.

View the details of all 4 locations (with 112 reviews) owned by Black Swan Care Group - Physical & Learning Disability Homes

Black Swan Care Group - Physical & Learning Disability Homes Locations in Essex (3)

 

3 Care Homes owned by Black Swan Care Group - Physical & Learning Disability Homes in Essex

Sort by:
Belamacanda

172/174 The Street, Little Clacton, Clacton-on-Sea CO16 9LX 

9.6 31 reviews
"I became a resident last month, I have been made to feel welcome, all the carers and other staff are so supportive, I feel safe…"   Read all 31 reviews
Location Type Care Home

Belamacanda is a twenty-two bedroom residential care home that is ideal for the needs of people with physical disabilities, for both short and long-term requirements. Carers have a wide range of experience in helping with numerous health conditions,… Read more about Belamacanda

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 22 Rooms from £1,000 / week
Drummonds

The Street, Feering, Colchester CO5 9QJ 

9.3 37 reviews
"The day staff are absolutely brilliant nothing is too much to help with all managers/seniors are so lovely too. So caring kind and patient…"   Read all 37 reviews
Location Type Care Home

Drummonds provides innovative and inclusive care for individuals over the age of 18 with learning and/or physical disabilities in Essex. The home offers residential and respite care for up to 41 individuals. Care offered at Drummonds is focused on… Read more about Drummonds

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 45 Rooms from £1,000 / week
Mid Meadows

72/74 Elm Tree Avenue, Frinton-on-Sea CO13 0AS 

9.2 24 reviews
"I cannot recommend Mid-Meadows highly enough. My sister has been a resident since 2022. Her age was 55 then. The whole community is…"   Read all 24 reviews
Location Type Care Home

Mid Meadows is a versatile care facility, with an twenty-one person capacity, that welcomes services users with a range of personal care needs, including physical and learning disabilities. The home's interior offers a spacious environment and a pleasing… Read more about Mid Meadows

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 22 Rooms from £1,000 / week

Black Swan Care Group - Physical & Learning Disability Homes Reviews in Essex (92)

9.4
Black Swan Care Group - Physical & Learning Disability Homes has a Group Review Score of 9.4 (9.361) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Black Swan Care Group - Physical & Learning Disability Homes must have a Review Score.

Overall Experience

  • 12
  • 8
  • 0
  • 0
  • 0

Date Published

92
0
9
22
70
Review of

Mid Meadows

from Susan L (Sister of Resident) published on 30 August 2024
Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Mid-Meadows highly enough. My sister has been a resident since 2022. Her age was 55 then.
The whole community is fabulous. She does so much more than she did when she lived with our parents.
From the amazing staff member who organises entertainment and activities to the fabulous
care staff and catering staff, it really is 10 out of 10.
She has a really lovely friendship group with other residents that has made such a difference.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Drummonds

from E P (Respite Resident) published on 7 August 2024
Overall Experience  Overall Experience 5.0 out of 5

The day staff are absolutely brilliant nothing is too much to help with all managers/seniors are so lovely too. So caring kind and patient would definitely recommend someone come for respite or to stay here, the residents are so kind too, and there are also lots of fun activities to do.

Reply from Zoe Cattermole, Regional Manager at Drummonds

Thank you for your very kind review its great to hear that you enjoyed your stay. It was a pleasure to have you at Drummonds and you are always welcome to visit or stay again if you need to.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mid Meadows

from J P (Sister of Resident) published on 17 June 2024
Overall Experience  Overall Experience 4.0 out of 5

A warm and friendly experience from management and staff with any questions I asked are readily answered and my mind is put at ease. Mid Meadows has a very happy atmosphere and does their utmost to keep the residents entertained.

Reply from Richard Lain-Smith, Head of Marketing and Social Media at Mid Meadows

Thank you for your kind comments about the care and support provided at Mid Meadows.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Belamacanda

from I S (Father of Resident) published on 9 May 2024
Overall Experience  Overall Experience 4.0 out of 5

My son sometimes has challenging behaviour and the staff have coped with this well. I am pleased with the professionalism they have shown. I would have liked more success in encouraging my son to engage with other residents and activities in the home but realise how stubborn he can be. He says he is
happy at Belamacanda.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Belamacanda

from Patricia K (Sister of Resident) published on 2 May 2024
Overall Experience  Overall Experience 5.0 out of 5

We have always been impressed with the care and service.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Belamacanda

from Diane B (Mother of Resident) published on 1 May 2024
Overall Experience  Overall Experience 4.0 out of 5

I am completely happy with the care that my daughter receives. The care home is clean and my daughter receives all the care that she needs, both physically and mentally. The staff are very understanding and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Belamacanda

from A J (Niece of Resident) published on 1 May 2024
Overall Experience  Overall Experience 5.0 out of 5

All excellent as usual.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Belamacanda

from Ben F (Resident) published on 26 April 2024
Overall Experience  Overall Experience 5.0 out of 5

I became a resident last month, I have been made to feel welcome, all the carers and other staff are so supportive, I feel safe here.
Moving to Clacton from Braintree was something I had to do as I wanted a fresh start, plus with my mobility problems, I know that I will get the help I need.
Thank
you Belamacanda.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Belamacanda

from Ian F (Father of Resident) published on 22 April 2024
Overall Experience  Overall Experience 5.0 out of 5

My son has been a resident in Belamacanda for about a month; he is very happy there. The first time I visited him, there was a very friendly welcome from both residents and staff, superbly equipped and very clean. I quickly got the distinct impression it was like a big family all living under the same
roof. Excellent home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Drummonds

from H T (Mother of Resident) published on 30 January 2024
Overall Experience  Overall Experience 4.0 out of 5

Due to our daughter's autistic spectrum behaviours, she is difficult to integrate socially, but she appears to be settling and we are optimistic that she will become more integrated in the future, as she did manager to integrate while attending day care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Drummonds

from M G (Father of Resident) published on 30 January 2024
Overall Experience  Overall Experience 5.0 out of 5

My daughter has been living at Drummonds since July 2022. I’ve never seen her so happy as she is now! The care she receives is excellent. She is constantly stimulated with entertainment and activities. The carers are amazing they really do care. The support that my daughter gets when she has any kind
of health problem is fantastic. Not one negative thing to say about the place.
Thanks every one who works there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Drummonds

from Michael A (Friend of Resident) published on 26 January 2024
Overall Experience  Overall Experience 5.0 out of 5

I have visited Drummonds on multiple occasions and find the home to be an amazing friendly environment. As soon as I walk through the door I'm greeted with smiles from both staff and residents who are equally happy to see me, the atmosphere is always one of a warm welcome.
Staff are extremely positive
and engaging and will always assist me when I have questions or issues.
The manager is always available for a chat and will go above and beyond to assist me with any concerns.
The residents are amazing, so many smiles and so much laughter that you can't help but smile and engage.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Drummonds

from D H (Friend of Resident) published on 5 January 2024
Overall Experience  Overall Experience 4.0 out of 5

I have been visiting Drummonds to visit multiple residents I built bonds with over the years, both during and since I worked there, and honestly Drummonds is the best home under the Black Swan Umbrella and has only improved by leaps and bounds since the new Regional Manager took over and another staff
member took the helm as Manager.
The care level is now at a level I can say I have not seen in another home within the sector and I have worked at and visited many of them and the residents seem genuinely happy and well cared for.
The recent changes to the groups to facilitate a better quality of life for those with increased needs or the lack of ability to verbalise and advocate for themselves is not only innovative and industry leading, it is a testament to how much the management team care about their residents, not just the invoice they send to those who pay their bills.
Bravo Drummonds, keep being amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Drummonds

from Kevin H (Brother of Resident) published on 2 January 2024
Overall Experience  Overall Experience 5.0 out of 5

Just caught up with a staff member to talk about my sister's recent holiday to a holiday village. It sounded amazing and the dedication to the Christmas theme was perfect. I know my sister will have had a great time. I cannot thank you enough for this great experience that my sister has had with her
friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mid Meadows

from V B (Mother of Resident) published on 13 October 2023
Overall Experience  Overall Experience 5.0 out of 5

My daughter is happy at Mid Meadows.
The staff are excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Belamacanda

from David C (Brother of Resident) published on 6 July 2023
Overall Experience  Overall Experience 4.0 out of 5

Whenever I see my sister she is always happy. The staff are always warm and helpful and respond extremely well to my sister's needs. There is always a good atmosphere in the lounge and the staff interact with the residents really well.

Reply from James Key, Regional Manager at Belamacanda

Thanks for taking the time to review, and for your kind words acknowledging the good atmosphere and positive staff interaction within the home. I will make sure this is passed on to the staff and management at Belamacanda.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Belamacanda

from A J (Relative of Resident) published on 4 July 2023
Overall Experience  Overall Experience 5.0 out of 5

Our relative has always received excellent care, assistance and respect. The staff are always friendly, caring and efficient. Residents are treated as individuals with activities tailored to fulfil their interests and capabilities. Overall, an excellent establishment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Belamacanda

from Ann H (Mother of Resident) published on 4 July 2023
Overall Experience  Overall Experience 4.0 out of 5

My son has not been in this care for long as yet but he does seem to be happy and settled.
The staff are helpful and seem to enjoy him being there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Drummonds

from P W (Mother of Resident) published on 12 June 2023
Overall Experience  Overall Experience 4.0 out of 5

At the time of writing, our daughter has been attending Drummonds for respite care for a few months. We are extremely happy with the level of care she receives. Staff have taken the time to understand her needs (she’s non-verbal) and we have felt listened to when we have discussed her usual routines.
There is no shortage of things to do for her during her stays and activities are geared very much towards her likes and abilities.
She returns home from her stays at Drummonds in a happy mood and we receive comprehensive information from the staff about the activities she’s been participating in, her general well-being, dietary, health issues and anything else of relevance. Whilst it never gets any easier to leave our daughter in order for us to have a well-needed break, our impressions are that Drummonds is a bright and happy environment with attentive carers and this gives us the confidence to trust them with her care.

Reply from Ria Odgers, Regional Manager at Drummonds

Thank you for your kind words. I am so happy to hear how much your daughter enjoys staying at Drummonds. I will pass your kind words onto the staff


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mid Meadows

from Amy M (Respite Resident) published on 8 June 2023
Overall Experience  Overall Experience 5.0 out of 5

I think the home is very good because the staff look after us all also they are friendly and kind. They are good at their jobs. I think one member of staff is very good with personality, and he’s very good at looking after people in the house. Another member of staff is very good; she takes good care
of everyone in the house. I am certified for the jobs that they’re doing, and I think it’s amazing how they do it, and I like each and every one of them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading