Care Homes Owned by Westin Care Ltd

8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Westin Care Ltd

Westin Care Ltd Locations (2)

 

2 Care Homes owned by Westin Care Ltd

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Osborne Court

183 West Street, Bedminster, Bristol BS3 3PX 

9.6 32 reviews
"My husband was so well cared for at Osborne Court. All relatives want the reassurance that their loved ones are happy and secure in a care…"   Read all 32 reviews
Location Type Care Home

Osborne Court in Bristol provides a safe, friendly haven for people needing care and support. Caring, qualified staff ensure care home residents receive dignified care. Residents can choose to participate in a variety of stimulating activities… Read more about Osborne Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 55 Rooms
Westin Care Home

95 Bristol Road, Whitchurch, Bristol BS14 0PS 

8.1 8 reviews
"The staff at Westin are wonderful. My dad's progress since he has been at Westin has been amazing. The constant stimulation of interacting…"   Read all 8 reviews
Location Type Care Home

Westin Care Home provides residential and dementia care for up to 52 older people. Located in a residential area of Whitchurch, Bristol, the home offers a peaceful environment while being a part of the local community. Each bedroom is single and has… Read more about Westin Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 52 Rooms from £1,030 / week

Westin Care Ltd Reviews (40)

8.9
Westin Care Ltd has a Group Review Score of 8.9 (8.855) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westin Care Ltd must have a Review Score.

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Review of

Osborne Court

from Angela C (Wife of Resident) published on 21 August 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband was so well cared for at Osborne Court. All relatives want the reassurance that their loved ones are happy and secure in a care home. Relatives want to know staff are kind, caring, compassionate and are aware of and respond to the needs of their loved ones. The staff at Osborne Court were
wonderful and delivered all of the above and more. I would recommend Osborne Court to relatives who are looking for a caring and efficient care home. Thank you all.

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Review of

Osborne Court

from Sarah M (Uncle of Resident) published on 15 July 2024
Overall Experience  Overall Experience 5.0 out of 5

My uncle spent his last few week at Osborne Court, the place is amazing, clean and tidy. The staff are incredible - kind, compassionate and very hard working. Thank you so much each and every one of you for looking after my uncle.

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Review of

Osborne Court

from S E (Grandson of Resident) published on 25 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I love to visit my nan at the home, they are very kind and look after her very well.
My nan is happy at the home. They help my nan to enjoy life as much as possible.
Her needs have changed since she went in but that's been very smooth and they have helped her to adapt very well.

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Review of

Osborne Court

from T F (Daughter of Resident) published on 25 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum has been living at Osborne Court for just over 1 year. She came in from home.
We are very happy with Mum's care here and Mum is very well looked after physically and mentally.
The staff are very friendly and professional and make Mum and her family feel safe.
It's like home from home for all
of us.

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Review of

Osborne Court

from J E (Granddaughter of Resident) published on 25 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Every since my nan has started living at Osborne Court, I have been very impressed with the care and compassion given to her.
Everybody is very kind especially the carers who help her every day with her anxiety.
I will recommend to friends and family in the future.

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Review of

Osborne Court

from Deb R (Daughter of Resident) published on 20 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Dad has been very happy at Osborne Court and very well looked after by both the nursing and caring team.
His room is comfortable if a little dated and he enjoys the food.
There have been improvements in the communal areas but the most important thing is dad seems happy and content.
As a family with
a number of mobility issues visiting can be difficult but if there are any concerns the nursing staff will call and update us.
I'd love to have access to tea and coffee making so I could share a cuppa with Dad without bothering the hard-working, busy staff.

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Review of

Westin Care Home

from T C (Daughter of Resident) published on 19 March 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff at Westin are wonderful. My dad's progress since he has been at Westin has been amazing.
The constant stimulation of interacting with people has helped dad immensely. My dad couldn't be better looked after and I appreciate the care you give him. I hope you realise how invaluable you all are
and what a difference you make to people's lives by doing what you do.

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Review of

Osborne Court

from Kate N (Daughter of Resident) published on 14 September 2023
Overall Experience  Overall Experience 5.0 out of 5

My mother's care in the last weeks of her life was exemplary. The management ensured that staff were prepared, trained and qualified to nurse and care for her with respect, compassion and the necessary skills.
At the end of my mother's life, they supported me to be with her until the very end with
a team of wonderful nurses and carers around me. I will be forever grateful to them all.

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Review of

Westin Care Home

from Nicola E (Daughter of Resident) published on 8 August 2023
Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in this care home since November - and I have to say it is amazing. The staff are fantastic and the care for all the residents is great.
When we visit it is like we are part of the family always being offered coffee and tea.
Dad can’t really communicate well so going to visit him could
be quite challenging but we are always made so welcome, it is just like visiting family and means we can see Dad and enjoy catching up with other residents, their families, and staff.

Reply from The Manager, Home Manager at Westin Care Home

Hi, thank you so much for your comments. We are really happy that Dad is here and that you are all a part of our family here at Westin. We look forward to seeing you and Mum again, and sharing more memories.


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Review of

Osborne Court

from Alister G (Grandson of Resident) published on 29 June 2023
Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing care.
Fantastic staff who could not have done more.

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Review of

Osborne Court

from Stephen B (Resident) published on 11 May 2023
Overall Experience  Overall Experience 5.0 out of 5

Home is a lovely home.

Reply from HQ, Marketing Administrator at Osborne Court

Thank you, Stephen, for leaving this positive review. Have a wonderful day.


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Review of

Westin Care Home

from Sally B (Daughter of Resident) published on 17 March 2023
Overall Experience  Overall Experience 5.0 out of 5

Our mum joined the Westin family in November following the death of her husband. It was a very difficult time for all of us. The love and care that has been shown to us all, especially mum has been wonderful. Mum's emotional and physical needs are supported with care, good humour and a great understanding
of what works best for her. The staff really take the time to get to know the individual. We feel happy and relieved that mum is safe and well cared for.

Reply from Samantha Baronian, Home Manager at Westin Care Home

Hi Sally, thank you so much for your kind words. We are so happy that you and your family have felt supported by us at Westin. We are so happy that you are a part of our family. See you soon!


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Review of

Osborne Court

from David P (Son of Resident) published on 28 February 2023
Overall Experience  Overall Experience 5.0 out of 5

From the word go, I have been hugely impressed by every aspect of Osbourne Court. The welcome from both management and the care team has been superlative, and Mum is extremely helpful, for which I am extremely grateful. The staff are simply delightful, both to her and to me. Outstanding! Thank you so
very much!

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Review of

Osborne Court

from Julie M (Daughter of Resident) published on 16 February 2023
Overall Experience  Overall Experience 5.0 out of 5

My mum was in Osborne Court Care Home from 22nd December 2022 until she passed away 2nd February 2023 where she received fantastic care from every member of staff in the care home. She was treated with respect from all, especially comments from chef. Also, the management, every member of staff also
looked after Mum's family.

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Review of

Westin Care Home

from Rod R (Son of Resident) published on 25 January 2023
Overall Experience  Overall Experience 5.0 out of 5

Our 84-year-old mum has been a resident at Westin for around seven months now. When she arrived from a village hospital, she still had physical injuries following a fall, she could barely sit up in bed, let alone stand due to being bedridden for four months, and she suffered from advanced dementia.
Since her arrival at Westin, she has gradually got stronger and stronger. Her physical injuries have all recovered and she is now merrily walking around, frequently without support. This is completely down to the encouragement and engagement of the staff.
The staff and management seem endlessly hard-working and caring.
The home is welcoming and friendly, and most importantly of all, mum is happy, settled and has made lots of friends among the staff and residents. We are confident she is in good hands.

Reply from Samantha Baronian, Home Manager at Westin Care Home

Thank you so much for taking the time to review us. We are so fond of your mother and are so happy with her recovery, always so sociable with other residents. We try our best here at Westin to make the very best person-centred care for our residents. Look forward to seeing you soon.


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Review of

Westin Care Home

from Sally C (Daughter-in-law of Resident) published on 20 January 2023
Overall Experience  Overall Experience 4.0 out of 5

My Father-in-law has been very poorly recently and he has been well looked after. Not able to visit that often due to my own health but they have kept me informed and are always willing to talk to me on the phone. Carers all seem very fond of him.

Reply from Samantha Baronian, Home Manager at Westin Care Home

Good morning Sally,
Thank you for your kind words, we are all very fond of your father-in-law and we know that recent times have been hard with his health declining, we are so happy to see him improving and walking back to the communal areas where he enjoys spending his time. I am so glad our clinical team have kept you informed with health updates as we know at times it's difficult for you to visit. We look forward to seeing you soon.


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Review of

Westin Care Home

from M C (Daughter of Resident) published on 20 January 2023
Overall Experience  Overall Experience 5.0 out of 5

My Mum has been living at Westin for the last eight months. It was a very difficult and upsetting time which was made so much easier by the wonderful staff. This level of care, not only for my Mum but for me, has continued to flourish. Everyone who works there looks after us as a family and I cannot
put into words how grateful we are. I cannot recommend Westin highly enough.

Reply from Samantha Baronian, Home Manager at Westin Care Home

Good morning, thank you so much for your kind words. We are so fond of your mum and your family and are so happy you feel looked after and supported. Transitioning into care home life can be difficult, not only for the resident but their family, so we are honoured to support you on that journey.
We are a family at Westin Care Home and we are so glad you are a part of it, looking forward to seeing you soon


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Review of

Westin Care Home

from Natalie M (Daughter of Resident) published on 13 January 2023
Overall Experience  Overall Experience 5.0 out of 5

My dad has been at this care home for several months. I have had no problems at all - the level of care is amazing and I feel like he is living with extended family. It's really clean, the food looks good and if a person needs feeding, they will feed not leave.

Reply from Samantha Baronian, Home Manager at Westin Care Home

Hi Natalie
Thank you so much for your feedback.
We are a large family here and are so happy that you feel this way about the care provided for your Dad.
See you soon.


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Review of

Osborne Court

from Leanne P (Daughter of Resident) published on 13 January 2023
Overall Experience  Overall Experience 5.0 out of 5

When choosing a care home for my father, it didn't take long; I just knew this home was the one because of the homely feel and welcome approach from all staff. Activities here at Osborne Court Care Home are amazing; they go above and beyond, just like all the other staff. Knowing my father is happy
and enjoying life the way he deserves makes me feel I can sleep at night.

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Review of

Osborne Court

from Pamela T (Niece of Resident) published on 5 January 2023
Overall Experience  Overall Experience 5.0 out of 5

My uncle was admitted to Osborne Court Care Home from an extended stay in hospital. He immediately felt at home here and was treated with kindness and dignity. His stay was short due to his untimely passing but I, and all of our family, would like to thank the staff here for the dedicated service and
treatment that wax extended to Uncle during his stay.

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Awards / Recognitions (0)

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Frequently Asked Questions about Westin Care Ltd

How many Care Homes does Westin Care Ltd own?

Westin Care Ltd own 2 Care Homes.

Which Westin Care Ltd Care Homes have the highest review score?

Osborne Court & Westin Care Home have the highest review score.