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Care Homes Owned by CareConcepts - Your Home of Choice

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by CareConcepts - Your Home of Choice
Care Concepts' range of luxury homes have been designed to ensure residents live a fulfilling and active lifestyle whilst receiving the care they need.

Each setting has been carefully curated to promote a homely feel where residents feels comfortable, well cared for and able to socialise and welcome family and loved ones to visit. Daily activities are offered to keep residents engaged and a varied menu is prepared by the kitchen team.

The team offers high quality, round the clock care that is personalised to each resident’s needs and preferences.

Care Concepts understands that moving to a care home can be challenging, and they strive to make the transition as smooth as possible. If you’d like to find out more, reach out to the team who will be happy to help.

CareConcepts - Your Home of Choice Locations (4)

 

4 Care Homes owned by CareConcepts - Your Home of Choice

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Goldendale House

45 Plex Street, Tunstall, Stoke-on-Trent ST6 5JQ 

9.8 17 reviews
"My father-in-law recently came to Goldendale care home due to him being mistreated at his previous care home. Myself my partner and his…"   Read all 17 reviews
Location Type Care Home

Goldendale House Care Home, based in Tunstall (Stoke on Trent), offers residential care, dementia care, nursing care, day care and respite care for adults over 50 years. The modern, spacious and welcoming residential care home features 42 tastefully… Read more about Goldendale House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 42 Rooms
Trewan House

335 Ditchfield Road, Widnes WA8 8XR 

9.8 15 reviews
"Mum arrived at Trewan House a few years ago after receiving poor care in other nearby establishments. She quickly put on weight and became…"   Read all 15 reviews
Location Type Care Home

Trewan House is a comfortable and secure home, caring for up to 45 people. Set in a beautiful redbrick former vicarage, with a purpose-built double-storey facility, Trewan House combines homely comforts with modern innovations. Situated in Hough Green,… Read more about Trewan House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 45 Rooms
Marion Lauder House

20 Lincombe Road, Wythenshawe, Manchester M22 1PY 

9.5 41 reviews
"I have visited on several occasions and have always been very impressed with the management and staff. I have personal experience over the…"   Read all 41 reviews
Location Type Care Home

Marion Lauder House has shown its capabilities in catering for a wide range of care needs, including long-term residential and short-term respite care, with specialist assessments and also dementia nursing. Carers come highly-trained, with access… Read more about Marion Lauder House

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 79 Rooms
Tall Oaks Care Home

Charles Street, Biddulph, Stoke-on-Trent ST8 6JB 

8.7 38 reviews
"My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness…"   Read all 38 reviews
Location Type Care Home
  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 55 Rooms

CareConcepts - Your Home of Choice Reviews (111)

9.4
CareConcepts - Your Home of Choice has a Group Review Score of 9.4 (9.444) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to CareConcepts - Your Home of Choice must have a Review Score.

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Review of

Goldendale House

from Amy Louise C (Daughter-in-law of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law recently came to Goldendale care home due to him being mistreated at his previous care home. Myself my partner and his wife come visit him near enough every day and we are extremely pleased with the care he receives and the whole appearance and quality of care he's been receiving. It
was lovely to find out that the Registered nurse at Goldendale was now here looking after him as we had previously met her while he went into respite for the first time at another previous home. She is a lovely caring person who always goes the extra mile with residents and their families.

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Review of

Goldendale House

from Jeremy F (Son of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my late father into the home with terminal cancer. Right from the start the home were nothing short of fantastic. Whilst it took dad a while to settle in, the staff were more than accommodating and very quickly dad settled in for an all too brief spell. Although dad was only there for around
4 weeks the staff and management made his last four weeks as comfortable and as pain free as possible. They were amazing.

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Review of

Goldendale House

from Martin F (Son of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for in the nursing wing of the home during what turned out to be the last 4 weeks of his life. Throughout this time he received exemplary care. Every member of staff treated him with respect and dignity, listening to and seeking to meet his physical and often his emotional needs.
His room was maintained to a good standard and the staff enabled him to incorporate personal items to make it feel more like home.
I would wholly recommend Goldendale.

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Review of

Tall Oaks Care Home

from J T (Niece of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness shown and care given to my aunt. Unfortunately no family live nearby, so we were unable to visit regularly and we will be forever grateful to all at Tall Oaks for
looking after our much loved aunt so well. As an emergency admission, Tall Oaks was not in my aunt's local area so we reluctantly moved her to a care home nearer her friends.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognized.


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Review of

Marion Lauder House

from S C (Friend of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited on several occasions and have always been very impressed with the management and staff. I have personal experience over the years of supporting my family in various places of care and I have learnt that the most important part of this whole process is the attitude towards the service
user from every member of staff.
Marion Lauder House has recently upgraded the reception area adding a delightful coffee lounge which gives the opportunity to make friends and a feeling of "going out for a treat".

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Review of

Marion Lauder House

from M F (Son-in-law of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who are always helpful in difficult situations.

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Review of

Tall Oaks Care Home

from Christina H (Daughter of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with my father's care, he seems to like it in there, no complaints off him. He enjoys his food, they do the food that he likes, personal hygiene is good, the only thing which could be improved is his bedroom, it does need decorating. Otherwise everything is quite good.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review of

Tall Oaks Care Home

from Steven J (Son of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are excellent, I feel my mum is safe and well looked after.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review of

Marion Lauder House

from K B (Wife of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is looked after by very caring staff.

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Review of

Marion Lauder House

from Gary S (Son of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The charge nurses were excellent as well as all the carers. If you asked a question you got the answer you needed, they had time for everyone. Can't thank them enough.

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Review of

Marion Lauder House

from A P (Grandson of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad has been here for a few months now. The staff and management have been great in trying different things to help him get settled, which he now is. Being able to walk away from a visit without having to worry about where we have left him means the world to us. Thank you.

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Review of

Tall Oaks Care Home

from M R (Daughter of Resident) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent! Very caring! Keep me updated on a daily basis of any changes in Mum's care. Very friendly atmosphere. Always help answer any questions. All staff will sit and chat to Mum and her family. New management very good. Excellent changes have taken place.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, M, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review of

Goldendale House

from Critchley K (Daughter of Resident) published on 17 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our lovely dad received the most excellent care whilst he resided in Goldendale Home for almost five years. Our mum had peace of mind knowing that Dad was safe and well cared for. I remember when a resident sadly passed away and one of the lovely care staff said, "they are like our family it's so sad
when they pass away." What a lovely thing to say, for me it summed up Goldendale, friendly wonderful, caring staff who enjoyed what can be a challenging but rewarding job. They knew the family by name and always welcomed us into the home. Dad had Alzheimer's and we know he didn't always want to be washed or get dressed and might swing his arms around as if to say leave me alone. How brilliantly the staff managed this and provided exceptional care. As a family we would not hesitate to recommend this lovely home to someone for their loved one's care. Sadly our dad passed away recently but was surrounded by wonderful, caring people. Thank you to the Goldendale family.

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Review of

Marion Lauder House

from H T (Daughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Marion Lauder for almost a year now, and it was definitely the best decision we made. The management is very welcoming and always happy to talk. The staff are incredible, they work incredibly hard making all residents as comfortable and happy as they can. The home is clean, the cleaners
go around every day. The laundry is collected daily and promptly returned. The activities team are amazing, they always encourage the residents to participate in the day's activities. They alternate the activities regularly to please individual residents' preferences. The meals always look inviting. We would definitely recommend Marion Lauder as a great home for your loved ones to join. They keep their residents safe, and each resident is treated with dignity and given 100% care.

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Review of

Marion Lauder House

from S W (Son of Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad seems very content living here. All the staff are caring.

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Review of

Marion Lauder House

from Amanda B (Daughter of Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been treated very well with respect and dignity. Mum is well-liked and loved by all members of staff. Mum is happy and content here. Mum struggles with new members of staff, she is pleasant and smiley but her personal care. She will hold her bowel movements as not comfortable with certain people.
Mum is a very slow eater and staff show patience with Mum but tea time is a struggle as Mum is getting cranky and fussy.

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Review of

Marion Lauder House

from E B (Daughter of Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff to be very helpful and caring. It is a demanding role and everyone is always attentive to the residents. Mum has settled in well and seems calmer. The staff take time to explain to relatives what's going on with Mum's care, which is very much appreciated.

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Review of

Goldendale House

from A B (Daughter of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in this care home they are fantastic nothing is too much trouble for staff.
The staff always make us welcome.
My mum is always very clean, well fed and looked after to the highest standard her room is spotless too I cannot recommend Goldendale enough it's a pleasure to know everyone there
the residents are amazing.

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Review of

Marion Lauder House

from Anne B (Daughter of Resident) published on 6 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely grateful to Marion Lauder for the care and consideration they give our mum whilst she is a resident there. Mum is quite difficult because of her dementia, but every single member of staff are brilliant with her and know her by name. Every time we go she is doing something different
including watching a pantomime which I enjoyed myself!

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Review of

Marion Lauder House

from M B (Niece of Resident) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can see that the residents are all cared for in what is a difficult environment. Each resident is included and treated respectfully and with dignity. The place is clean, the food looks good, and the staff are always lovely.

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Awards / Recognitions (0)

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Frequently Asked Questions about CareConcepts - Your Home of Choice

How many Care Homes does CareConcepts - Your Home of Choice own?

CareConcepts - Your Home of Choice own 4 Care Homes.

Which CareConcepts - Your Home of Choice Care Homes have the highest review score?

Goldendale House, Trewan House & Marion Lauder House have the highest review score.
CareConcepts - Your Home of Choice in Cheshire CareConcepts - Your Home of Choice in Greater Manchester CareConcepts - Your Home of Choice in Staffordshire

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