1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by CareConcepts - Your Home of Choice
  4. Locations Owned by CareConcepts - Your Home of Choice in Greater Manchester

Care Home Owned by CareConcepts - Your Home of Choice in Greater Manchester

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by CareConcepts - Your Home of Choice in Greater Manchester

Only the locations & reviews in Greater Manchester for CareConcepts - Your Home of Choice are showing below.

View the details of all 3 locations (with 71 reviews) owned by CareConcepts - Your Home of Choice

CareConcepts - Your Home of Choice Locations in Greater Manchester (1)

 

1 Care Home owned by CareConcepts - Your Home of Choice in Greater Manchester

Sort by:
View on Map
Marion Lauder House

20 Lincombe Road, Wythenshawe, Manchester M22 1PY 

9.5 41 reviews
"I have visited on several occasions and have always been very impressed with the management and staff. I have personal experience over the…"   Read all 41 reviews
Location Type Care Home

Marion Lauder House has shown its capabilities in catering for a wide range of care needs, including long-term residential and short-term respite care, with specialist assessments and also dementia nursing. Carers come highly-trained, with access… Read more about Marion Lauder House

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 79 Rooms

CareConcepts - Your Home of Choice Reviews in Greater Manchester (41)

9.7
CareConcepts - Your Home of Choice has a Group Review Score of 9.7 (9.651) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to CareConcepts - Your Home of Choice must have a Review Score.

Overall Experience

  • 11
  • 8
  • 1
  • 0
  • 0

Date Published

41
2
13
20
21
Review of

Marion Lauder House

from S C (Friend of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited on several occasions and have always been very impressed with the management and staff. I have personal experience over the years of supporting my family in various places of care and I have learnt that the most important part of this whole process is the attitude towards the service
user from every member of staff.
Marion Lauder House has recently upgraded the reception area adding a delightful coffee lounge which gives the opportunity to make friends and a feeling of "going out for a treat".

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from M F (Son-in-law of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who are always helpful in difficult situations.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from K B (Wife of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is looked after by very caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from Gary S (Son of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The charge nurses were excellent as well as all the carers. If you asked a question you got the answer you needed, they had time for everyone. Can't thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from A P (Grandson of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad has been here for a few months now. The staff and management have been great in trying different things to help him get settled, which he now is. Being able to walk away from a visit without having to worry about where we have left him means the world to us. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from H T (Daughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Marion Lauder for almost a year now, and it was definitely the best decision we made. The management is very welcoming and always happy to talk. The staff are incredible, they work incredibly hard making all residents as comfortable and happy as they can. The home is clean, the cleaners
go around every day. The laundry is collected daily and promptly returned. The activities team are amazing, they always encourage the residents to participate in the day's activities. They alternate the activities regularly to please individual residents' preferences. The meals always look inviting. We would definitely recommend Marion Lauder as a great home for your loved ones to join. They keep their residents safe, and each resident is treated with dignity and given 100% care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from S W (Son of Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad seems very content living here. All the staff are caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from Amanda B (Daughter of Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been treated very well with respect and dignity. Mum is well-liked and loved by all members of staff. Mum is happy and content here. Mum struggles with new members of staff, she is pleasant and smiley but her personal care. She will hold her bowel movements as not comfortable with certain people.
Mum is a very slow eater and staff show patience with Mum but tea time is a struggle as Mum is getting cranky and fussy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from E B (Daughter of Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff to be very helpful and caring. It is a demanding role and everyone is always attentive to the residents. Mum has settled in well and seems calmer. The staff take time to explain to relatives what's going on with Mum's care, which is very much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from Anne B (Daughter of Resident) published on 6 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely grateful to Marion Lauder for the care and consideration they give our mum whilst she is a resident there. Mum is quite difficult because of her dementia, but every single member of staff are brilliant with her and know her by name. Every time we go she is doing something different
including watching a pantomime which I enjoyed myself!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from M B (Niece of Resident) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can see that the residents are all cared for in what is a difficult environment. Each resident is included and treated respectfully and with dignity. The place is clean, the food looks good, and the staff are always lovely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from J B (Sister of Resident) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Friendly and caring staff and management.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from Geraldine K (Daughter of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, my mum is very happy in her home (Marion Lauder House). I do see my mum a lot and have got to know most staff. I can talk to the staff about my mum and the staff are very good at listening and acting upon any queries we may have. I think the staff at Marion Lauder are amazing and need gold
medals, it's such a shame that the caring profession is undervalued in this country.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from Marion G (Cousin of Resident) published on 10 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very welcoming and helpful to relatives when they visit. They show respect and kindness to the residents when looking after them. Meal times and the general day-to-day activities seem to be well-staffed and carried out in an orderly but friendly manner. The environment is bright,
cheerful and clean.
Overall, the residents always look well cared for. Thank you.

Reply from Brett Rutter, coordinator at Marion Lauder House

Thank you for your kind words. I will make sure this is passed on to the team at Marion Lauder House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from John J (Husband of Resident) published on 7 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is very helpful and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from H K (Wife of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very comforted and reassured by feeling my husband was always safe and treated very kindly by all staff. The attendance of nursing and medical staff was constant and I felt trust that I would always be informed of any concerns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from Michelle W (Wife of Resident) published on 24 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Previous reviews would have been very different from this one. They would have been much more negative.
I would have struggled to write anything positive as have had several issues with personal care and other things for my husband.
There are new owners and a new manager. If what they say is implemented
with future plans, then it sounds like things will be on the right track. The place does need a coat of paint but have been advised this is on the list with many other things that will hopefully bring Marion Lauder House back to the “outstanding" CQC rating. The majority of staff I have met are lovely and deserve credit for working in such difficult situations. The new owners are very approachable and fair, they listen and feedback where necessary. Met the new manager today, she seems very experienced and has great ideas. All sounds very positive going forward and really hope the new plans work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from V C (Daughter of Resident) published on 4 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has received brilliant care and has settled in well. I am happy with the care she has received and the support she has been given as Mum can sometimes be a handful.
Just a big thank you to the team who look after her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from A S (Daughter of Resident) published on 30 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my father every day when I am able. I feel like part of the family at this care home now. There are staff members who I have become very friendly with. They take excellent care of my dad, even though he is not always easy to deal with. The whole team are really nice to know, the kitchen staff
always happy to make my dad and all of his visitors a cup of tea and a biscuit. The nurses are really good and I trust them with my dad's healthcare. The carers are brilliant, even the maintenance team an admin staff are all fantastic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Marion Lauder House

from Janet C (Cousin of Resident) published on 25 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always find the staff welcoming and obliging. My cousin is well cared for in all aspects of his needs

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

CareConcepts - Your Home of Choice in Cheshire CareConcepts - Your Home of Choice in Greater Manchester CareConcepts - Your Home of Choice in Staffordshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact CareConcepts - Your Home of Choice to verify any information. View our terms and conditions. CareConcepts - Your Home of Choice has an Enhanced Service – more info.