Care Homes Owned by Bliss Care Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bliss Care Ltd
Bliss Care operates care homes in the South West of England.

The care provider Bliss Care owns two care homes in Torquay: Aveland court and Lorna House care home.

Care services provided include respite care, day care and dementia care.

Bliss Care Ltd Locations (2)

 

2 Care Homes owned by Bliss Care Ltd

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Aveland Court

Aveland Road, Babbacombe, Torquay TQ1 3PT 

9.8 16 reviews
"Since my Mum came to Aveland Court, she has been more settled and happy than in previous places. The staff are all kind, and caring and…"   Read all 16 reviews
Location Type Care Home

Aveland Court provides residential care for older people in Torquay. The attractive home is set on a leafy residential street in Babbacombe, just half a mile from the stunning seafront and close to local parks, gardens and shops. The home is technology-friendly,… Read more about Aveland Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 30 Rooms from £1,200 / week
Lorna House

70 Devons' Road, Cary Park, Torquay TQ1 3PR 

9.4 14 reviews
"The standards of this home are truly impressive in every way. There has been a lot of work to refurbish/improve. The staff are so helpful…"   Read all 14 reviews
Location Type Care Home

Lorna House specialises in a wide range of care needs, taking on both long-term and respite needs, as well as caring for people with mild dementia. This comfortable property has pleasant surroundings, with a professional team who take a friendly and… Read more about Lorna House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 24 Rooms from £1,150 / week

Bliss Care Ltd Reviews (30)

9.6
Bliss Care Ltd has a Group Review Score of 9.6 (9.574) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bliss Care Ltd must have a Review Score.

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Review of

Lorna House

from K B (Daughter of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The standards of this home are truly impressive in every way. There has been a lot of work to refurbish/improve. The staff are so helpful kind and patient and ensure visitors and residents have everything they need. The cook and the decorator are an integral part of the team as well. The manager/owner?
Not only runs a fantastic team but is just as good as the team. Amazing experience today thank you

Reply from Issac Theophilos, Director at Lorna House

Thank you for recognizing the team's efforts. I will inform them about this feedback.


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Review of

Aveland Court

from Susan A (Daughter of Resident) published on 24 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and dedication the lovely staff have given my mum.

Reply from Issac Theophilos, Director at Aveland Court

It is a great pleasure to look after your mother. I will pass your feedback to the team.


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Review of

Aveland Court

from Mark S (Son of Resident) published on 7 October 2024
Overall Experience  Overall Experience 4.0 out of 5

The staff are all very good and treat Mum with dignity and compassion. Overall care is excellent. The rooms etc could do with being updated. The food is good!
Mum is happy here, which is most important and they make me feel very welcome as a visitor!

Reply from Issac Theophilos, Director at Aveland Court

It is a great pleasure to care for your mother. I will pass the feedback on to the team. Thank you.


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Review of

Aveland Court

from L A (Daughter of Resident) published on 2 October 2024
Overall Experience  Overall Experience 4.0 out of 5

My Mum has not been at Aveland Court long and has taken a long time to settle in but with the care and attention from management and staff, I have recently seen a huge improvement. The staff gives time up to sit and chat with her making sure she has all she needs and is happy. I have a huge sense of
relief knowing Mum is now being well cared for and not at home at risk.

Reply from Issac Theophilos, Director at Aveland Court

Thank you very much for the feedback. We are glad your mother is settled at Aveland Court. Please let us know if we could have done anything better.


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Review of

Lorna House

from D S (Sister of Resident) published on 26 September 2024
Overall Experience  Overall Experience 5.0 out of 5

I am always welcomed. I find this a very happy place, the staff are always friendly and caring to their residents and activities and entertainment are very good.

Reply from Issac Theophilos, Director at Lorna House

Thank you for the feedback. I will pass it on to our team.


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Review of

Aveland Court

from T B (Daughter of Resident) published on 13 September 2024
Overall Experience  Overall Experience 5.0 out of 5

Since my Mum came to Aveland Court, she has been more settled and happy than in previous places. The staff are all kind, and caring and nothing is ever too much trouble. They have helped my Mum settle so well into the home and made her room feel like a safe space that's her own and also decorated it
in colours my Mm had chosen. There is always something to keep my Mum entertained such as days out, activities, and live entertainment. Aveland Court is an amazing place that feels more like a family rather than a care home. This home was most definitely the right decision we could have made for Mum.

Reply from Issac Theophilos, Director at Aveland Court

Thank you for your kind words. I will pass it on to my lovely team.


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Review of

Lorna House

from Tina H (Daughter of Resident) published on 29 August 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Lorna House for 20 months. I'm very happy with the care she receives which gives me complete piece of mind knowing she's been well looked after.
I feel the staff goes above and beyond to see to the resident's needs.
I would highly recommend this care home.

Reply from Issac Theophilos, Director at Lorna House

Thank you for your positive feedback. I will share it with our team. It's been a pleasure taking care of your mother.


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Review of

Lorna House

from Pauline B (Cousin of Resident) published on 9 August 2024
Overall Experience  Overall Experience 4.0 out of 5

I visited several times during my holiday and was always greeted with a smile from the staff. Generally, I feel my cousin has settled in well. Whilst there, an event was made extra special. My cousin received cold food one day but this has already been addressed by her husband, so hopefully now resolved.

Reply from Issac Theophilos, Director at Lorna House

Dear Pauline, thank you very much for the review. You visited us four times in total while you were on holiday. We hosted and organised a massive family reunion event for your cousin, and all your family members very much appreciated the event. The manager and chef addressed feedback on food straight away. We have made a lot of effort to support your cousin, and happy that she is settled with us now. Hoping to see you soon on your next visit.


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Review of

Lorna House

from Sarah B (Daughter of Resident) published on 28 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum had a 4-week stay at Lorna House straight from hospital.
Everyone at Lorna House was very caring, friendly and kept me updated with any information about Mum. I was able to go and visit at any time and was able on two occasions to take our dog in which cheered my mum no end.
I must say again
that all the staff were wonderful, I can't praise them enough.
They're all a credit to Lorna House.
All I can say is a huge thank you from mum, myself and my family.

Reply from Issac Theophilos, Director at Lorna House

It was a great pleasure to look after your lovely mother. I will pass it on to our team. Thank you.


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Review of

Lorna House

from Kim S (Brother-in-law of Resident) published on 5 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Had a birthday party for my sister-in-law. Had a very lovely day, the staff was amazing and put on a lovely table of food and a lovely cake. She seems very happy staying at Lorna House.

Reply from Issac Theophilos, Director at Lorna House

I appreciate your feedback. I will pass it on to my team.


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Review of

Aveland Court

from R C (Relative of Resident) published on 25 April 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother was very well cared for whilst having respite care. She regained her strength and motivation with the support of everyone who works at Aveland Court. If ever she needed to return to a care home this would be her first choice. Thank you!

Reply from Issac Theophilos, Director at Aveland Court

Thank you for the feedback. I will share it with the team. Many thanks


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Review of

Lorna House

from Alan L (Brother of Resident) published on 19 April 2024
Overall Experience  Overall Experience 5.0 out of 5

My brother moved to Lorna House in October 2023 after leaving the hospital following a stroke. This was intended to be a relatively short-term placement, but it took longer than we expected for us to be able to complete a purchase of new sheltered accommodation for him. In the event, he stayed until
March. The facilities at Lorna House were excellent and the staff were always so helpful and friendly. We were particularly impressed by the range of activities that were provided during his time there. Our grateful thanks to everyone at Lorna House.

Reply from Issac Theophilos, Director at Lorna House

It was a great pleasure to look after your brother. Such a lovely gentleman. All the staff miss him. I will pass on your review to the team. Best wishes.


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Review of

Aveland Court

from David R (Husband of Resident) published on 15 April 2024
Overall Experience  Overall Experience 5.0 out of 5

Cannot be faulted. The staff are polite, efficient, cannot be too helpful and very cheerful. The food is also first-class. The managers, the staff and the cooks cannot be faulted.

Reply from Issac Theophilos, Director at Aveland Court

Thank you for the feedback. Our team will appreciate your review. I will pass it on to them.


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Review of

Aveland Court

from Hillary L (Daughter of Resident) published on 7 December 2023
Overall Experience  Overall Experience 5.0 out of 5

My mother feels well cared for and safe. The staff are very supportive to my mother's neds. Any concerns I have about my mother, the staff are always willing to listen and act as necessary. There are always lots of activities, although my mother does not wish to take part.

Reply from Issac Theophilos, Care Manager at Aveland Court

Many thanks. It is a pleasure looking after your mother. I will pass on your appreciation to the team.


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Review of

Aveland Court

from Gordon J (Son of Resident) published on 14 November 2023
Overall Experience  Overall Experience 4.0 out of 5

Our mum was taken to Aveland Court after leaving the hospital but was not able to return home because she was not fit and home needed things done so she could cope.
The staff were all really nice and very kind, and their caring was so good. She has not returned home, and we are very happy with all
that was done for our mum.

Reply from Issac Theophilos, Care Manager at Aveland Court

Hi Gordon, it was a pleasure to look after your mother. We are glad that she has recovered while being with us and is back home now. Thank you for appreciating our care. I will pass on the message to my team.
Issac


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Review of

Aveland Court

from Cheryl G (Daughter of Resident) published on 4 October 2023
Overall Experience  Overall Experience 5.0 out of 5

Aveland Court is an outstanding care home. Every member of it's staff shows love and affection and nothing is too much trouble.
Aveland Court is spotlessly clean, the meals provided are wholesome, fresh and beautifully cooked. My mother's room is light and spacious and has her own pictures and ornaments
around her. There are daily activities like gentle exercise, a singer, pet visitors (very much appreciated by my mum), bingo, arts and crafts and much more. It's created a new happy chapter of Mum's life. She is happy and so am I. Feel so happy to have found Aveland Court.

Reply from Issac Theophilos, Care Manager at Aveland Court

Thanks. It is a pleasure looking after your mom. I will pass it on to my team.


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Review of

Aveland Court

from Mary H (Daughter of Resident) published on 25 August 2023
Overall Experience  Overall Experience 5.0 out of 5

This is a first-rate home. From the minute my mum was admitted, the service and welcome have been excellent.
The staff are so kind, and nothing is too much trouble.
I would highly recommend this home.

Reply from Issac Theophilos, Director at Aveland Court

Thank you, Mary, for your kind words. I will pass it on to our team.


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Review of

Aveland Court

from S W (Daughter of Resident) published on 21 June 2023
Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care received by my mum here, for respite care. All the staff are very welcoming and caring. An experience we were very worried about but it was a truly caring home from home.

Reply from Issac Theophilos, Care Manager at Aveland Court

Thank you. Hope your parents are doing well. I will pass on the feedback to my team. They deserve all the appreciation.


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Review of

Aveland Court

from Susan B (Daughter of Resident) published on 26 April 2023
Overall Experience  Overall Experience 5.0 out of 5

I want to say a big thank you to Aveland Court staff for a lovely Easter Party for family, friends and residents. It was lovely to see so many people and lots of children joining in with the well thought out activities. There was live music, games, an egg hunt and a fantastic buffet.
All staff and
Management work hard to give the best of personal care to each resident and also make you as the family feel welcome.
My dad has been here 6 months and he is very happy nothing is too much trouble.
I would recommend this care home to all.
Thank you

Reply from Issac Theophilos, Care Manager at Aveland Court

Thanks for the wonderful review, Susan. I will pass it on to the team. They deserve all the appreciation.


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Review of

Aveland Court

from P G (Respite Resident) published on 21 March 2023
Overall Experience  Overall Experience 5.0 out of 5

The manager and the team here are all wonderful. Nothing is too much trouble. The staff are kind, caring and patient. I will take home(as here for rehab), many beautiful moments of their love and care. As a vegetarian, my food was chosen with care by the kitchen staff.

Reply from Issac Theophilos, Care Manager at Aveland Court

It was a pleasure to look after you PG. Glad you are back home after getting your strength and confidence back. The whole team loved taking care of you.


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Awards / Recognitions (0)

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Frequently Asked Questions about Bliss Care Ltd

How many Care Homes does Bliss Care Ltd own?

Bliss Care Ltd own 2 Care Homes.

Which Bliss Care Ltd Care Homes have the highest review score?

Aveland Court & Lorna House have the highest review score.