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Care Home Owned by Kara Healthcare in Cambridgeshire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Kara Healthcare in Cambridgeshire

Only the locations & reviews in Cambridgeshire for Kara Healthcare are showing below.

View the details of all 9 locations (with 338 reviews) owned by Kara Healthcare

Kara Healthcare Locations in Cambridgeshire (1)

 

1 Care Home owned by Kara Healthcare in Cambridgeshire

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Cedar Court Care Ltd

37 New Road, Whittlesey, Peterborough PE7 1SU 

9.5 17 reviews
"A nice and pleasant environment with friendly staff who are happy to help. All of the staff are very polite and my mother is very happy…"   Read all 17 reviews
Location Type Care Home

Award-winning Cedar Court Care Ltd offers first-class dementia, nursing, residential and respite care. Available 24-hours a day, 7 days a week, person-centred nursing care helps guarantee each resident is treated with dignity and respect. The team… Read more about Cedar Court Care Ltd

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 25 Rooms from £1,250 / week

Kara Healthcare Reviews in Cambridgeshire (17)

9.6
Kara Healthcare has a Group Review Score of 9.6 (9.647) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kara Healthcare must have a Review Score.

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Review of

Cedar Court Care Ltd

from L D (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever I visit dad, he always looked clean and cared for. The staff are always friendly and welcoming. The food always looks lovely.

Reply from Bernadette Cromwell, Head of Marketing at Cedar Court Care Ltd

Thank you for your kind feedback. We're so pleased to hear that your dad is always well cared for and that you appreciate our staff and meals. It means a lot to us!


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Review of

Cedar Court Care Ltd

from Kathy P (Wife of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband will have been at Cedar Court for a year on the 15th January 2025. In that time, I have spent every morning with him and have seen how hard all the staff work. I can not praise and compliment them enough for their patience, understanding, helpfulness and professionalism (sometimes in difficult
situation) to residents and visitors a like, always with a smile. I would like to take this opportunity to thank them all.

Reply from Bernadette Cromwell, Head of Marketing at Cedar Court Care Ltd

Thank you so much for your heartfelt review. We're truly grateful for your kind words and for recognizing the hard work, patience, and professionalism of our staff. It's wonderful to know that you've felt supported during your visits, and we'll continue to provide the best care possible for your husband. Your appreciation means the world to us!


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Review of

Cedar Court Care Ltd

from Ellen D (Wife of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very polite and helpful, and take time and care with all the residents. Nothing is too much trouble.

Reply from Bernadette Cromwell, Head of Marketing at Cedar Court Care Ltd

Thank you for your kind review. We're so pleased to hear that you've had such a positive experience with our staff. It's wonderful to know that they are making a difference with their care and dedication to all the residents. Your feedback means a lot to us.


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Review of

Cedar Court Care Ltd

from Patricia F (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly and helpful, they are very caring to my mum. If we have any problems, there is always someone to consult.

Reply from Bernadette Cromwell, Head of Marketing at Cedar Court Care Ltd

Thank you so much for your kind words! We're thrilled to hear that your mother is happy and enjoying her time with us. It's wonderful to know that you feel supported by our friendly and caring staff - we truly appreciate your positive feedback!


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Review of

Cedar Court Care Ltd

from Helen J (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A nice and pleasant environment with friendly staff who are happy to help. All of the staff are very polite and my mother is very happy here.

Reply from Bernadette Cromwell, Head of Marketing at Cedar Court Care Ltd

Thank you so much for your kind words! We're thrilled to hear that your mother is happy and enjoying her time with us. It's wonderful to know that you feel supported by our friendly and polite staff - we truly appreciate your positive feedback!


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Review of

Cedar Court Care Ltd

from K M (Wife of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been resident at Cedar Court Care since August 2021 - my family and I cannot fault the care he has had and continues to receive. He is always treated with dignity, the facilities are second to none, he feels safe and is always clean. We have no complaints about his food and he receives
plenty of drinks throughout each day. Management and staff are superb, always there when needed. It is like one happy family. The premises are clean and well looked after.

Reply from Rachel Brown, Quality and compliance Manager at Cedar Court Care Ltd

Thank you so much for such a lovely review. We are delighted you are experiencing the high level of care we set as a standard. Lovely review to read and we shall ensure this is fed back to our management and staffing team at Cedar Court. Thank you.


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Review of

Cedar Court Care Ltd

from Eeva N (Daughter-in-law of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 99-year-old mother-in-law was at Cedar Court for 1 year and 4 months. She had dementia and became non-mobile during her stay. The care the staff gave her was first class. Carers identified her changing needs rapidly and her care plan was amended accordingly. Every member of staff was always friendly
and kind and nothing was too much trouble. Family highly recommends Cedar Court.

Reply from Rachel Brown, Quality and Compliance Manager at Cedar Court Care Ltd

Good afternoon, thank you for your lovely review. We are delighted that you are happy with the care provided to your mother-in-law. We are so happy you also find our staff so friendly and kind. We have a great team. Thank you and take care.


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Review of

Cedar Court Care Ltd

from C L (Son of Resident) published on 25 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean, warm and staff were so helpful. Always available on the phone and via email. Nice open spaces and the food looked amazing too. Rooms are spacious and have everything needed for a comforting stay.

Reply from Rachel Brown, Quality and compliance Manager at Cedar Court Care Ltd

Good morning, thank you for your review. We are pleased you find our team helpful, responsive, our home is warm and clean. As always you know where we are if you need any support. Thank you again and we look forward to seeing you soon.


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Review of

Cedar Court Care Ltd

from Peter N (Son of Resident) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have got to know my mother well in twelve months and they take into account her changing needs and put procedures in place accordingly without delay. Although family members visit three to four times a week, regular short updates about my mother would be appreciated: what activities has she observed,
has she been taken out (in the summer) to garden, how does she cope with shower time and how often, etc. We feel that Cedar Court is a good nursing home.

Reply from Rachel Brown, Quality and compliance Manager at Cedar Court Care Ltd

Hello and thank you for your review. Thank you for taking our call earlier this week to discuss your review and we are happy to note you do not have any concerns. We are happy to book in another care plan review to go through a detailed review of your mother's care plan with yourself. Please do get back to us with your availability. Thanks again and we look forward to seeing you soon.


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Review of

Cedar Court Care Ltd

from Louise N (Niece of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle went into Cedar Court in March of 2023. It was a hard decision and one we didn't want to make but from the moment we went in to find out about the home we could tell it was the place for him. It felt warm and cosy and the residents looked well cared for. My uncle had Alzheimer's and was a challenge,
to say the least over the 10 months he was there but during that time he had such wonderful care from all the staff. They were all very kind and caring to him even when he was at his worst. As a family, we spent a lot of time at the home and only had positive things to say about the care the gave. The staff really do care and it's not just while you are there, we could hear how they were speaking/caring with others while we were there and they really did look after them so well. I wish we had known what a gem Cedar Court was as it would have saved my aunt a lot of anguish about having to make a decision. We will always be very grateful for the staff and the care he received.

Reply from Rachel Brown, Quality and compliance Manager at Cedar Court Care Ltd

Hello, thank you for your lovely feedback regarding Cedar Court. We are delighted you have been able to witness and observe how caring our staff really are. We are very happy that we were able to support your uncle during his time at Cedar Court. Please do contact us should we be able to support you at any time. All the best from everyone at Cedar Court.


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Review of

Cedar Court Care Ltd

from Megan T (Granddaughter of Resident) published on 12 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The residents looked extremely happy, the staff were kind, and the village of Whittlesey was absolutely breathtaking. I knew from the minute I stepped into Cedar Court that it was the care home for my Grandma. She loves living at Cedar Court and they’ve been nothing but accommodating to make sure she’s
settled in nicely. It’s so lovely being able to visit her and hear about the pleasant things she and the other residents get up to.

Reply from Krishna Chauhan, Marketing Assistant at Cedar Court Care Ltd

Thank you very much for your kind feedback; we really appreciate it.


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Review of

Cedar Court Care Ltd

from Toni D (Daughter of Resident) published on 19 November 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedar Court is a well-known care home within Whittlesey, I would highly recommend and have had ties in many ways over the last ten years. The staff go above and beyond to help, care and support all residents within the home and are willing to go the extra mile to also support the emotional well-being
of families in connection with their residents.
Cedar Court have been remarkable within these uncertain times and within a pandemic, they have made sure their residents are their main concern and kept them the safest they possibly could working hard to have all practices and policies in place with the covid-19 restrictions and guidelines.
When facing the difficult decision to place a family member into a care home it should be as easy as Cedar Court have made it, peace of mind knowing my loved one is cared for, loved and given the respect and support from staff members when I can not be there. Full trust is placed within this home and within their staff members.

Reply from Debbie Henson, Home Manager at Cedar Court Care Ltd

Thank you for the lovely feedback and kind comments.


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Review of

Cedar Court Care Ltd

from Pauline (Friend of Resident) published on 27 July 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend the nursing home to anyone of my family or friends, or anyone that is looking to place a family member into a home. The care staff go above and beyond to always make me feel so welcome when visiting and provided an outstanding service of care with great teamwork, which I haven’t
seen before in my personal life or in my career. The money invested to make it feel like home was truly welcomed and makes all the difference. The home is also well maintained and cleaned to a very high standard. The food is freshly made daily and tastes and looks delicious, it is also so lovely to see the residents participate in activities taking place daily and the smiles it brings in their lives. Thank you and keep up the outstanding work.

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Review of

Cedar Court Care Ltd

from Florin D (Friend of Resident) published on 18 May 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always extremely friendly and helpful. The home is very clean and well maintained. I feel like the care in the home is exceptional and the home is extremely well led by the management team. Whenever I come in the staff are very warm and welcoming. The place is always spotless. The food looks delicious.
I can not thank the management and staff at Cedar Court for the care and dedication that they offer to the residents in the home
I would love my mum to be here when she is ready to be looked after.

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Review of

Cedar Court Care Ltd

from Joseph S (Son of Resident) published on 8 January 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my mother is outstanding, in this home. There are activities at all times, but particularly during the festive season have been amazing, and the staff always go above and beyond their call of duty. The service is truly a family home. We are always welcomed, and they have an open-door
policy. My mother is now doing very well and above our expectations all due to the care and attention given by the Cedar Court Care and management team. Thank you for all you do as a team.

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Review of

Cedar Court Care Ltd

from Amy H (Daughter of Resident) published on 2 September 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are outstanding, friendly and caring. The meals are made fresh daily by the chef and that is what my mother enjoys. They spend one to one time with my mother to do activities. The newly decorated environment makes Cedar Court a wonderful place to live. I could not have wished for a better
place for my mother.

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Review of

Cedar Court Care Ltd

from Saff S (Friend of Resident) published on 19 September 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this home to anyone looking to place their family member in a home. The home is clean, the staff are friendly and really care for the residents. I would have to say management are doing a great job.

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