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Care Home Owned by Kara Healthcare in Northumberland

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Kara Healthcare in Northumberland

Only the locations & reviews in Northumberland for Kara Healthcare are showing below.

View the details of all 9 locations (with 338 reviews) owned by Kara Healthcare

Kara Healthcare Locations in Northumberland (1)

 

1 Care Home owned by Kara Healthcare in Northumberland

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Rose Tree Care Home

Eastgate Bank, Mickley, Stocksfield NE43 7LY 

9.7 28 reviews
"The family took my mum-in-law for respite due to family illness, she loved it so much, she is now permanent. The home has a lovely…"   Read all 28 reviews
Location Type Care Home

Rose Tree Care Home is situated in Mickley in Stocksfield. Conveniently located close to local amenities, the home offers a warm and welcoming environment in a community setting. Inside the home there are 44 en suite bedrooms which residents are… Read more about Rose Tree Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 44 Rooms from £840 / week

Kara Healthcare Reviews in Northumberland (28)

9.6
Kara Healthcare has a Group Review Score of 9.6 (9.647) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kara Healthcare must have a Review Score.

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Review of

Rose Tree Care Home

from M C (Daughter-in-law of Resident) published on 12 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family took my mum-in-law for respite due to family illness, she loved it so much, she is now permanent. The home has a lovely atmosphere, staff are great and very friendly. Treating the residents with dignity and support. The rooms are cleaned daily and the food is very tasty and nutritious. Plenty
of activities are available.

Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home

Thank you for your lovely feedback. We're so happy to hear that your mum-in-law enjoyed her respite stay and is now a permanent resident. It's wonderful to know that you appreciate the atmosphere, our friendly staff and the care we provide. We're also glad she enjoys the food and activities. Thank you for trusting us with her care, it means so much to us.


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Review of

Rose Tree Care Home

from Gail K (Daughter of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mam is very well looked after in Rose Tree.
The staff are kind and considerate. My Dad visits every day, and they are very compassionate with him also.
The care Mam receives is excellent. Although she has communication problems and is non verbal, staff still chat away to her, and have learnt her
responses.
Mom's room is lovely, with doors into the courtyard.
I'm very happy with her care and would recommend it without hesitation.

Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home

Thank you for your wonderful feedback. Your kind words mean a lot to us.


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Review of

Rose Tree Care Home

from A C (Grandson of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nanna came to Rose Tree Cottage Care Home in late 2024. She has settled in relatively quickly and she feels at home. The staff are friendly and attentive. She enjoys some of the activities that are provided with some encouragement from the activities coordinator and staff.
The meals are very nice
and tasty and she is offered tea, coffee, and biscuits on a regular basis.
My Nanna's room could do with a touch of redecoration but it is nice and clean and warm and her bed is very comfortable.
Overall I really do like Rose Tree Care Home and trust that they look after my Nanna well. Thank you very much.

Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home

Thank you for your kind words! We're so glad to hear your Nanna has settled in well and is enjoying her time with us. Your trust means a lot, and we'll continue to provide her with the best care.


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Review of

Rose Tree Care Home

from K N (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother is very settled here and the care is excellent. Very proactive nurses and I feel they are on top of her health and well-being.
She has lots of interactions with staff which was important to me and her.
Thank you.

Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home

Thank you for your lovely words. We're thrilled to hear your mother is settled and receiving the care she deserves.


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Review of

Rose Tree Care Home

from Yvonne W (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very friendly and helpful good care was given to my mam. Happy with the Rose Tree all care was given to my mam at all times. There was a lot of things happening at Christmas for all residents great raffles.

Reply from Bernadette Cromwell, Head of Marketing at Rose Tree Care Home

Thank you for your kind words! We're so glad to hear that your mother is receiving the care and attention she deserves and that you're happy with us. It's wonderful to know that the engaging activities brought joy to the residents. Your appreciation truly means a lot to us.


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Review of

Rose Tree Care Home

from J Y (Son of Resident) published on 1 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having tried a number of care options for my Mam we have finally found a home worthy of supporting my nearest and dearest mother.
Me and my sister couldn't ask for more. The staff are excellent and you can see that they and led by experienced and knowledgeable management. The transition from living
at home to the care industry has been made a lot easier through the competence and professionalism shown at Rose Tree. Thank you from the bottom of our hearts.

Reply from Jo Reynolds, Marketing Assistant at Rose Tree Care Home

Thank you for your review of Rose Tree Care Home. We are glad to hear that our staff have been supportive and helped to ease the transition.


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Review of

Rose Tree Care Home

from K H (Ex Family Member) published on 15 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are lovely. Rooms are clean.
I was disappointed with the tea served to a resident. Did not look appetising at all.
There should be board games, cards, dominoes, activities on offer to include residents. This would improve mental wellbeing and friendship.

Reply from Gracie, Marketing Assistant at Rose Tree Care Home

Thank you for your feedback. We appreciate your comments about our staff and the cleanliness of our rooms. We apologise for any dissatisfaction with the tea and assure you that we will address this matter. Your suggestion about incorporating more activities for residents is valued, and we will promptly pass this on to our activities coordinator.


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Review of

Rose Tree Care Home

from Vikki B (Granddaughter of Resident) published on 28 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most amazing, caring, and supportive team! My grandma was with them from October to May and she was well and truly cared for. They go above and beyond for their residents and their family members. Best care home in and around the Prudhoe/Mickley area!

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Review of

Rose Tree Care Home

from Debbie W (Daughter of Resident) published on 26 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my dad was excellent! The staff and management are fantastic and looked after my dad with professionalism, kindness, fun, smiles, and they are so very caring. I heard the staff refer to the care home as a home for their residents and they truly do treat residents as though they
are an extension of family. The rooms and shared areas are welcoming and very clean and the food is lovely. Dad's needs were fully met, from being warm, clean, well fed, shaved, wearing his favourite shirts, to the care and compassion he received. The visiting doctor and the district nurse were lovely too and working with the care home team, fully looked after my dad and made sure he received the medical help as and when needed. As a visitor, I was always made to feel welcome (and often fed with cups of coffee, food and biscuits), and I would absolutely recommend this care home.

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Review of

Rose Tree Care Home

from Lynda I (Daughter of Resident) published on 4 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t possibly praise the staff and management enough for caring for my mum. She is a reluctant resident, but they have all made her so welcome. We had a medical emergency last week and if Mum had still been at home, she would have died! I’m so grateful for the staff on the residential floor. They’re
amazing! Can’t thank them enough.

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Review of

Rose Tree Care Home

from Geoffery O (Son of Resident) published on 16 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, the care given is really good, depending on who is taking care of my parent. Walking into the home is like walking into some one's house. The staff are generally very pleasant and helpful. My only concern is there is not enough stimulation, although I do realise it can't be forced on her.

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Review of

Rose Tree Care Home

from Stephen P (Son-in-law of Resident) published on 16 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facility is good, clean and warm.
The staff care and support is good.
Management is responsive to feedback.

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Review of

Rose Tree Care Home

from C N (Daughter of Resident) published on 10 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in the home since August 2022. He was welcomed and made at ease to settle into his now new home. The decor of the home and of the rooms are of good taste. This home is a warm and friendly home. The cares are very caring and are a great company to my father. The activities they have
on a daily basis are varied and would suit all of the residents. We are very happy with the home as my father is cared for and is safe.

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Review of

Rose Tree Care Home

from Jan P (Daughter of Resident) published on 10 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and concern given to my mother at Rose Tree Care Home is second to nine. The cleanliness of her environment and her personal hygiene is excellent. The surroundings within the home are very pleasant, warm, colourful and comfortable. Food and drink is varied and plentiful, and socialising is
arranged and encouraged. I have no complaints. Staff are lovely!

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Review of

Rose Tree Care Home

from Philip P (Grandson of Resident) published on 10 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma is well looked after here and they are always coming round and offering tea and cake to residents and visitors. I bought my two young children on my most recent visit, and staff were lovely. The decor and furniture could use some updating but is generally clean and tidy in all areas with
friendly staff and an inviting atmosphere.

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Review of

Rose Tree Care Home

from Beverley H (Friend of Resident) published on 10 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a very close friend and neighbour of a resident at Rose Tree Care Home and every time I have visited I have been extremely pleased with the care, service and compassion provided.

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Review of

Rose Tree Care Home

from Paul A (Son of Resident) published on 13 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Rose Tree since June 2022. We were initially concerned whether he would settle in a new environment with people he didn't know. We have been delighted with the support he has received. The staff have been excellent and he has adapted well and enjoys life in Rose Tree.
He has a bright, clean double bedroom with modern ensuite facilities. He has personalised his room with family photos and momentoes. He has built friendly relationships with the staff who have made him feel very welcome and professionally take care of all his needs. He enjoys his meals which he can have in the dining room or his bedroom. He has joined in with some of the social activities, especially the karaoke which he enjoys. The manager and staff have fully supported us as a family and have more than met our expectations.

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Review of

Rose Tree Care Home

from C K (Daughter of Resident) published on 16 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 101 years old and has been a resident at Rose Tree Care Home for a year. As a family, we have found the staff to be patient, courteous and inclusive. The home is very well managed by the Manager and she created a relaxed and very friendly atmosphere. The staff often work with reduced support
but I have never found them to be anything but attentive and professional. Thank you to all.

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Review of

Rose Tree Care Home

from Graham W (Son of Resident) published on 8 March 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only in the care for a month, yet she received excellent care and support. She was treated with dignity to the end and I would not hesitate to recommend this home to anyone. Many thanks and my undying gratitude to all concerned.

Reply from Sandra Carr, Operations Director at Rose Tree Care Home

Many thanks for your positive feedback.


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Review of

Rose Tree Care Home

from S M (Daughter of Resident) published on 4 March 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Moving my mother into a carehome was a terribly difficult decision but failing health forced the decision. I have been overwhelmed by the caring attitude of the staff I have encountered. Each and everyone from every discipline has been kind and caring and considerate. I applaud them all.

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Awards / Recognitions (0)

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