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Care Homes Owned by Kara Healthcare in Tyne & Wear

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Kara Healthcare in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Kara Healthcare are showing below.

View the details of all 9 locations (with 338 reviews) owned by Kara Healthcare

Kara Healthcare Locations in Tyne & Wear (4)

 

4 Care Homes owned by Kara Healthcare in Tyne & Wear

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Blossom Hill Care Home

Riga Square, Sunderland SR5 5DD 

9.8 38 reviews
"Excellent care always. The staff are brilliant and caring. My auntie loves it here and has made it her own home. Can't thank them…"   Read all 38 reviews
Location Type Care Home

Blossom Hill Care Home is situated in a quiet cul-de-sac on Riga Square, Sunderland. The home is surrounded by an enclosed garden area and has a fantastic summer house in the grounds ideal for activities and coffee mornings. Blossom Hill is a… Read more about Blossom Hill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 40 Rooms from £974 / week
Croft Dene

Threap Gardens, Off Simonside Avenue, Wallsend NE28 7HT 

9.8 34 reviews
"My brother has been in Croft Dene for over a year. We are impressed with the care he receives. The staff are very helpful and caring. I…"   Read all 34 reviews
Location Type Care Home

Croft Dene Care Home is in the Wallsend area of North Tyne side and offers general and dementia residential care. They carry out a robust preadmission assessment before admission to the home and all residents receive personal care plans that are reviewed… Read more about Croft Dene

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 43 Rooms from £978 / week
The Mews Care Home

Southburn Terrace, New Herrington, Houghton le Spring DH4 7AW 

9.7 31 reviews
"I have found everything is lovely, very courteous staff towards all residents, the home itself is very clean and warm, comfortable. My…"   Read all 31 reviews
Location Type Care Home

Situated in a quiet residential area of Houghton-le-Spring, The Mews Care Home provides residential and nursing care in a home from home setting. The home is equipped with a range of facilities to offer residents an engaging and happy lifestyle.… Read more about The Mews Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 47 Rooms from £973 / week
Primrose House Care Home

2 Crowhall Lane, Felling, Gateshead NE10 9PU 

9.6 36 reviews
"Lovely staff. Really happy that Dad is being cared for well. He's also happy with the food, so we have no complaints at all with his…"   Read all 36 reviews
Location Type Care Home

Situated in Felling, Gateshead, Primrose House Care Home offers residential and nursing care for up to 65 adults. With an experienced and compassionate team, residents receive personalised care designed around their individual needs and requirements.… Read more about Primrose House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 65 Rooms from £746 / week

Kara Healthcare Reviews in Tyne & Wear (139)

9.6
Kara Healthcare has a Group Review Score of 9.6 (9.647) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kara Healthcare must have a Review Score.

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Review of

Blossom Hill Care Home

from James F (Son of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam only been here a few weeks, very happy with care given so far. Staff very helpful and always there to answer any concerns or questions.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you so much for your kind review! We're thrilled to hear that you're happy with the care provided so far and that our staff have been helpful in addressing your concerns and questions. Your satisfaction is our top priority, and we're so grateful for your positive feedback.


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Review of

Primrose House Care Home

from T P (Granddaughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is always a good atmosphere on my grandad's floor. The staff are always welcoming and great with my grandad. Grandad always looks clean and happy when I visit him which means a lot to me, the past few years have been hard when it comes down to my grandad's diagnosis but with the staff here looking
after him, I can now relax and sleep at night. Thank you to all the staff who are looking after him.

Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home

Thank you so much for your kind words. We're truly honored to care for your grandad and are so glad to hear that he's happy, well looked after, and comfortable. It means the world to us to know that our team's efforts bring you peace of mind. We'll continue to provide the best care possible, and we're grateful for your trust in us.


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Review of

The Mews Care Home

from Wendy C (Daughter of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved to The Mews in September 2024 as he needed nursing care. Staff have taken excellent care of him and we have been made to feel very welcome at all times.
His care is completely tailored to him and his needs are met above and beyond, they anticipate when he needs anything, Dad is unable to
converse due to his dementia and can be difficult so this makes us confident that he is happy.
He is currently very unwell and staff have kept us fully informed of his wellbeing when we visit. Always offered refreshments during our visits.
The care home is quiet and warm, the atmosphere has certainly helped calm Dad in his worst moments. Thank you so much, you are wonderful.

Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home

Thank you so much for your kind words. We're honoured to care for your dad and grateful for your trust. We're always here for you and will continue to provide him with the best care possible.


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Review of

The Mews Care Home

from Nigel R (Brother-in-law of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always pleasant polite knowledgable and helpful. My sister-in-law tells us the same and often tells us how satisfied she is with her room and all the staff she has contact with. My wife and I are very satisfied with our choice of Care Home and in the 18 months our relative has been a resident,
we have had no issues or problems.

Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home

Thank you so much for your wonderful feedback. We're thrilled to hear that both you and your sister-in-law are so happy with the care and support your relative is receiving. It's great to know that you've had no issues and are satisfied with your choice of Care Home. We truly appreciate your trust in us and are grateful for your kind words.


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Review of

The Mews Care Home

from Agnes M (Sister of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found everything is lovely, very courteous staff towards all residents, the home itself is very clean and warm, comfortable. My brother is happy with the food and selection here. When walking round the home, I hear the staff being pleasant and helpful towards those that can't get out of the rooms.

Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home

Thank you for your kind words. We truly appreciate your feedback and are glad to hear that your brother is happy with the care, food, and support he's receiving.


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Review of

The Mews Care Home

from Julie C (Daughter of Resident) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent Care Home, Mam is very settled and the care she is receiving is always excellent. She has been in the home since Easter 2024. The staff are really friendly and helpful at all times and nothing is too much trouble for them.

Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home

Thank you for your wonderful feedback! Your kind words and compliments mean a lot to us!


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Review of

The Mews Care Home

from D C (Son-in-law of Resident) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-In-Law has been at the Mews since April 2024 and she is very happy. The care is excellent and the staff are very good, they always have time for the residents and take excellent care of her. Overall, the family are very happy with her care.

Reply from Bernadette Cromwell, Head of Marketing at The Mews Care Home

Thank you for your wonderful feedback! Your kind words and compliments mean a lot to us!


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Review of

Primrose House Care Home

from Barbara T (Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent! The staff are excellent, they take care of all of my needs. They are very friendly and helpful and I am glad I live here.
All of the facilities are good. I enjoy being in the lounge and mixing with other residents. The home frequently bring in singers and I like to see the therapy dog each
week.

Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home

Thank you for your wonderful feedback! Your kind words mean a lot to us!


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Review of

Primrose House Care Home

from Gaynor K (Daughter of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff. Really happy that Dad is being cared for well. He's also happy with the food, so we have no complaints at all with his treatment.

Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home

Thank you for your wonderful feedback! Your kind words mean a lot to us!


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Review of

Primrose House Care Home

from Steven F (Friend of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My friend moved into Primrose House 13 months ago and has settled in ok. The staff have been great with him, but they do seem to have a regular turnover of staff (carers), which is hard for my friend to understand and get used to. The home itself is showing signs of age, the lift broke down and was
out of order for 3/4 weeks, he needs a wheelchair so was stuck on the third floor and couldn't get out, there were issues with the toilet/shower door which rendered the toilet/shower unusable for a number of days. His room does have great views and is kept clean, he spends all of his time in his room, as he is not very sociable, and the staff check on him regularly and keep him topped up with tea or coffee with biscuits. My friend does have issues at meal times, mainly due to his dental issues, and often sends his food back. Maybe diet requirements could be looked into.

Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home

Thank you for your feedback. We're glad to hear that your friend has settled in and that the staff have been great with him. We apologise for the issues with the lift and the toilet/shower, and we'll take steps to address them. We'll also look into his dietary needs to ensure he's comfortable at mealtimes. Thank you for bringing these concerns to our attention.


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Review of

Blossom Hill Care Home

from A B (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for six years and feels at home and comfortable with the surroundings and the staff. She enjoys the activities the home provides and likes a good singalong when they have guest singers in. Staff have always been helpful to Mam and enable her to keep her dignity. I feel safe in
the knowledge that she is being well looked after by the staff.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you for your lovely feedback! We're so happy to hear your mother feels at home and enjoys the activities, especially the singalongs. It's wonderful that you feel confident in the care and dignity she receives from our team. We'll continue to provide her with the best care possible.


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Review of

Blossom Hill Care Home

from Hilda M (Sister of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good home, staff all welcoming, everywhere is clean and tidy. Food good. Always phone when needed.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you for your kind words! We're thrilled to hear that you're happy with the care, food, and cleanliness at the home. It's great to know the team is always there when you need us.


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Review of

Blossom Hill Care Home

from S C (Son of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my mum is receiving. All the care staff are very friendly and polite. The care home is always clean and tidy. We moved my mum from another care home in the area and it was the best thing we done. My mum is cared for with the uppermost dignity and respect.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you for your kind words! We're so glad to hear your mum is receiving the care and respect she deserves.


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Review of

Blossom Hill Care Home

from Beth M (Niece of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care always. The staff are brilliant and caring.
My auntie loves it here and has made it her own home.
Can't thank them enough.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you for your lovely feedback. We're so pleased to hear that your auntie is happy at her new home. We truly appreciate your recognition of our kind and helpful staff.


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Review of

Croft Dene

from J S (Son of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Croft Dene provide good all round care for my mam. The staff are kind and helpful.

Reply from Bernadette Cromwell, Head of Marketing at Croft Dene

Thank you for your lovely feedback. We're so pleased to hear that your mam is receiving the care she deserves, and we truly appreciate your recognition of our kind and helpful staff.


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Review of

Primrose House Care Home

from Julia L (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been brilliant in looking after Mum and giving her the support she needs. All the staff are friendly and caring.

Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home

Thank you for your lovely feedback. We're so pleased to hear that Mum is receiving the care and support she needs. Our team is dedicated to providing a friendly, caring environment, and we truly appreciate your trust in us.


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Review of

Croft Dene

from Marjorie C (Sister of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Croft Dene for over a year. We are impressed with the care he receives.
The staff are very helpful and caring.
I live 300 miles away and contact each day by telephone, the staff are very helpful when I call.
The rooms are clean.
The food is very good.

Reply from Bernadette Cromwell, Head of Marketing at Croft Dene

Thank you for your kind words. We're so pleased to hear that your brother is receiving the care he deserves at Croft Dene. It's wonderful to know that our team is supporting you with regular communication, even from afar. Your feedback means a lot to us!


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Review of

Croft Dene

from Berlinda C (Daughter-in-law of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is exceptional in giving the care for my mother in law. She is well looked after and the team is friendly and helpful from the manager, the deputy manager and all. The place in general is always clean and of high standard. My husband and I are very happy with the service that they provide
to my mother in law.

Reply from Bernadette Cromwell, Head of Marketing at Croft Dene

Thank you so much for your kind words. We're thrilled to hear that your mother-in-law is receiving the care she deserves at Croft Dene. Thank you for the trust you've placed in us!


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Review of

Croft Dene

from Margaret B (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff and management are so kind and carrying always their and very helpful with any enquiries we have. If there is anything my father wants or needs, they will not hesitate to resolve it very quickly and it's no bother to them. The respect they show residents and families is second
to none. My dad has complex needs. When he's not well, usually ending up in hospital on occasions not breathing, but made it back to us, the staff sat with him nearly 2 hours waiting for an ambulance, trying to keep him awake. They were so good when he's unwell, they check him all the time. All staff check on him even if they're just passing. There is lots going on in the home, activities, bingo, flower arranging to name just a couple. They're encouraged to join in but if they don't want to that's not a problem. I wouldn't hesitate but to recommend Croft Dene, they're the best. One big happy family, love it. My dad is so so happy at Croft Dene but had to fight social services to let him stay.

Reply from Bernadette Cromwell, Head of Marketing at Croft Dene

Thank you for your kind words. We're so glad to hear that your dad is happy at Croft Dene and that you appreciate the care and support he receives. Our team truly values each resident, and it's wonderful to know you feel that. Thank you for recommending us!


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Review of

Primrose House Care Home

from K O (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy with this place. My dad, even though he speaks a different language, is happy with his stay here.

Reply from Bernadette Cromwell, Head of Marketing at Primrose House Care Home

Thank you for your kind feedback. We're so glad to hear that your father is happy, and we're proud to provide a welcoming environment for all our residents, no matter their language or background!


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Awards / Recognitions (0)

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