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Care Home Owned by Affinity Care Homes in Caerphilly

8.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Affinity Care Homes in Caerphilly

Affinity Care Homes Locations in Caerphilly (1)

 

1 Care Home owned by Affinity Care Homes in Caerphilly

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Ashville Residential Home

School Street, Brithdir, New Tredegar NP24 6JH 

6 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 35 Rooms

Affinity Care Homes Reviews in Caerphilly (6)

8.8
Affinity Care Homes has a Group Review Score of 8.8 (8.805) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Affinity Care Homes must have a Review Score.

Overall Experience

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Review of

Ashville Residential Home

from David H (Cousin of Resident) published on 20 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is run very well and is looking after my cousin.

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Review of

Ashville Residential Home

from L H (Partner of Resident) published on 4 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Ashville Residential Home give excellent care and support to all residents. Concerning my partner, they are always very helpful, professional and caring.
He has lived in Ashville for two years now and I can find no fault or say I am unhappy with any of the services they provide. The medical
staff are very helpful and so are the management.

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Review of

Ashville Residential Home

from Amanda P (Daughter of Resident) published on 21 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ashville for 5 years. She is looked after extremely well. Always clean. Food is really good. Good choices. Staff are very friendly and always welcoming. Home is always clean.
Excellent interaction between care staff and residents. My mother is happy and we know when
we are not there she is well cared for.

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Review of

Ashville Residential Home

from Jennifer P (Daughter of Resident) published on 21 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After crying many tears, it was decided that Dad would have to go into a care home. We were so worried that he would not like it and settle. It is just over two weeks now and Dad is absolutely fine there. The carers are fabulous, attending to all Dad's needs and really making him feel at home.
The
manager is so friendly and always available for a chat if needed. I can honestly say that we have no worries about Dad because of the standard of care he is receiving.

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Review of

Ashville Residential Home

from K H (Son of Resident) published on 12 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is treated with care and respect and the staff are always friendly and go out of their way to care for her needs. I am a regular visitor to this home and the staff work very hard in extremely trying circumstances.

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Review of

Ashville Residential Home

from Susan B (Daughter of Resident) published on 12 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff has shown nothing but patience and kindness towards my mother since she has been in their care my mother has settled and seems far more content.
The staff also have displayed great kindness to my father every time he visits. After a recent fall my mother had the staff show a lot of concern
towards her and comforted her. They phoned for paramedics and my father immediately.

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Awards / Recognitions (0)

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