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Care Home Owned by Safequarter Private Care Homes in Buckinghamshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Safequarter Private Care Homes in Buckinghamshire

Only the locations & reviews in Buckinghamshire for Safequarter Private Care Homes are showing below.

View the details of all 2 locations (with 61 reviews) owned by Safequarter Private Care Homes

Safequarter Private Care Homes Locations in Buckinghamshire (1)

 

1 Care Home owned by Safequarter Private Care Homes in Buckinghamshire

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Devon Lodge Residential Home

18 Theydon Avenue, Woburn Sands, Milton Keynes MK17 8PL 

9.6 25 reviews
"So pleased how well my father-in-law has settled in at Devon Lodge after spending nearly 6 weeks in hospital. The staff have played a huge…"   Read all 25 reviews
Location Type Care Home

Devon Lodge Residential Home combines specialist care with security and companionship, looking to enable each resident to enjoy a satisfying and relaxing lifestyle, at the same time as receiving the highest standards of personalised care from the dedicated… Read more about Devon Lodge Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 26 Rooms from £1,385 / week

Safequarter Private Care Homes Reviews in Buckinghamshire (25)

9.7
Safequarter Private Care Homes has a Group Review Score of 9.7 (9.696) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Safequarter Private Care Homes must have a Review Score.

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Review of

Devon Lodge Residential Home

from Boyd F (Son-in-law of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased how well my father-in-law has settled in at Devon Lodge after spending nearly 6 weeks in hospital. The staff have played a huge part in my father-in-law's recovery. When I visit, my father-in-law often comments how pleased he is with his new home. My wife and I attended the Christmas party
at Devon Lodge on Sunday 22 December. The entertainment, food and staff were all excellent. Heartfelt thanks to all the staff at Devon Lodge.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you so much for your kind words, we appreciate your insight into Devon Lodge. We are so pleased that you enjoyed our Christmas Party! Thank you again for taking the time to complete your review.


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Review of

Devon Lodge Residential Home

from L T (Niece of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is very happy and well cared for at Devon Lodge. It is a small but cosy and homely residential home. Staff are kind, caring and accommodating.
The food menus are very nourishing and healthy. There are activities every day which are well thought out and the residents are asked what they'd
like to do. There are opportunities for pampering sessions like hairdressing, manicures and pedicures. The home is well maintained and the gardens are lovely.
I chose this home after visiting a few others in the area and it ticked all the boxes for my Aunts care and my peace of mind.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we really do appreciate your feedback. We look forward to seeing you on Christmas Day! Take care and thank you again.


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Review of

Devon Lodge Residential Home

from B C (Friend of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit every other week my long term best friend. The staff are always very happy to ensure that my friend is aware of the visit. We are always treated to tea and biscuits and made verywelcome. The residents are very well looked after and all seem happy whenever or whatever they are doing. The staff
always put themselves out for anyone but particularly the residents they ensure everyone is treated appropriately and with dignity.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you so much for your kind words, five-star review and the confirmation that your long-term best friend is content at Devon Lodge. Thank you for the review. We appreciate your kindness, thank you.


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Review of

Devon Lodge Residential Home

from N P (Granddaughter of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot rave enough about Devon Lodge. The home has a home-from-home feel and the staff are always so friendly. Mama is very happy here - great room with a bay window!

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for the great review! 5 stars for everything - brilliant! We are grateful that your relative feels happy at Devon Lodge, thank you for your kind review.


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Review of

Devon Lodge Residential Home

from G C (Daughter of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring environment with helpful and dedicated staff. My mother is very happy and feels safe and secure and comfortable at Devon Lodge.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your ongoing support, we appreciate your kind words.


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Review of

Devon Lodge Residential Home

from M W (Sister of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is very well cared for. The kindness of the staff is exceptional. She is treated like a favourite aunt. My biggest concern is the increase in fees.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your feedback, we really appreciate it.


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Review of

Devon Lodge Residential Home

from A A (Daughter of Resident) published on 13 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Devon Lodge to be a wonderful home-from-home environment for my mother-in-law. She is well cared for well fed and treated with kindness and respect. Activities offered keep her interested and her interests are supported.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your feedback, we are happy you feel Devon Lodge is a home-from-home environment. We are pleased you are happy with the Devon Lodge Team and the home.Thank you


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Review of

Devon Lodge Residential Home

from D W (Son of Resident) published on 13 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care of Devon Lodge for approx 2 years now. We have nothing but praise for the levels of care, activities, and spirit of community and nothing but admiration but praise and admiration for the staff that care for mum. 'Scores on the Doors' it's an 11 out of 10 for Devon Lodge.
Thanks to all the staff from our family.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you so much for your kind words, especially the 'scores on the doors 11 out of 10' We appreciate your feedback and ongoing support, thank you.


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Review of

Devon Lodge Residential Home

from J W (Son-in-law of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very welcoming and always helpful. My mother-in-law seems very well looked after and happy with her care.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you so much for your kind words.We are appreciative of all feedback, thank you for your positive review.


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Review of

Devon Lodge Residential Home

from M G (Son of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is always happy when I see her and seems to have a good relationship with the staff which is important to me. She is cared for and treated well which gives me peace of mind.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your review. Your Mum has a great rapport with the staff members and she is so kind to the residents. Thank you for taking the time to complete the review, we really do appreciate it.


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Review of

Devon Lodge Residential Home

from P B (Sister of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with my brother's care. The staff are always there for him and us if we need to discuss anything. The home is always spotless and the activities are varied. Excellent meals.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind review. We are happy that your brother is enjoying his time at Devon Lodge. You are always welcome to contact us, so please let us know if there is anything we can assist with. Thank you again for the review.


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Review of

Devon Lodge Residential Home

from A W (Niece of Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff with low staff turnover. High-quality provision, highly recommended. People are treated with dignity and there are always activities for residents to get involved with. Very safe and secure.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Hello, thank you for your kind words, I will ensure the Devon Lodge Team see your review, thank you for your ongoing support.


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Review of

Devon Lodge Residential Home

from A C (Daughter of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very poor lighting in my mum's room. In general, the rest of the residence is very dark and gloomy. The decor looks very old-fashioned and needs updating badly. Note activities for the residents is a much not nearly enough to keep them entertained them need an element of fun in their lives. The front
and back garden needs to be tidied and replanted. Looking uncared for especially the entrance. The ensuite carpet needs updating in my mum's room. Permanent staff are very kind and caring. Thank you.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Hello, thank you for your feedback. I can appreciate when residents do not wish to participate in all of the activities offered; it can be disheartening for family members when they visit. The activities are decided by the residents. We will continue to book entertainers and singers in addition to the gentle exercise classes and our usual activity staff members to ensure stimulation throughout. The proprietor is currently redecorating the entrance hall. I apologise if this makes the entrance look uncared for. The small lounge, known as the 'quiet lounge', is designed with dim lighting for people who would like to self-regulate their emotions if they may be overstimulated. We are happy to move a standing lamp in the quiet lounge during your visits to ensure Mum's comfort. Thank you for your understanding and your support, we have taken your points on board, thank you.


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Review of

Devon Lodge Residential Home

from Alison B (Daughter of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What makes a good care home is the staff. Devon Lodge staff are exceptional. They are compassionate considerate and caring. We realise Mum is in safe hands, very comfortable and happy to be living at Devon Lodge.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we appreciate your ongoing support. We are happy you feel Mum is safe and comfortable with us, thank you.


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Review of

Devon Lodge Residential Home

from Liz W (Daughter of Resident) published on 5 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Devon Lodge is a very cosy home for my mum - friendly, helpful and caring staff. Mum loves the food, quizzes and company of her fellow residents

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Hello, thank you for your positive feedback. Your mum said she really enjoyed the Disco Bingo the other day with myself and the staff on duty. Thank you for your support, we really appreciate it, take care.


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Review of

Devon Lodge Residential Home

from P W (Daughter of Resident) published on 5 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Devon Lodge's care for my late mother was exemplary in her last days, as it had been throughout her eight years in this happy home.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we appreciate your insight. 8 years of having the honour of looking after your mother, the first resident to welcome me on my first day at Devon Lodge!
You, mum and your family will be remembered. You are always welcome to pop by and say hello, take care and keep safe.


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Review of

Devon Lodge Residential Home

from N G (Son of Resident) published on 5 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy and content at Devon Lodge. She is treated with kindness and dignity. The food is good, the garden and flowers are always lovely. Covid was well managed. The staff are always so caring and kind. Everyone is good at communicating with the family. She just loves everyone at Devon
Lodge.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your review. I would like to take this opportunity to thank you and your family for being so supportive throughout the toughest time Devon Lodge has ever faced, Covid-19. Your mother is a delight to care for, we appreciate your comments, thank you.


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Review of

Devon Lodge Residential Home

from Chris R (Daughter of Resident) published on 9 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall experience in Devon Lodge Retirement Home is very good and has a family feel about it. The adaptation of the old building works well and makes it feel less like an institution!

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we appreciate your feedback.


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Review of

Devon Lodge Residential Home

from Patricia W (Daughter of Resident) published on 5 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Devon Lodge for eleven years. I was so fortunate to find this home which has become Mother's home. She is treated with care, dignity and very much love. As her daughter, I am very grateful for everything that is done for her.

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Review of

Devon Lodge Residential Home

from Richard F (Son of Resident) published on 23 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum entered Devon Lodge in January 2020, and very shortly afterwards the world went into lockdown! From the start, we always felt we had found the right place for Mum. Small, cozy, friendly, and a home-from-home feel about the place and the staff.
Throughout the pandemic, we have been kept informed
of the status of Devon Lodge, and the safety and security, and health of the residents and staff, at a time when for long periods we were unable to be there ourselves.
Whenever it has been possible the staff at Devon Lodge have made the best of the visiting options allowed within the prevailing restrictions. If I need reassurance about the home it comes in the comments from Mum herself who continually tells me that she is perfectly happy to be there and feels very well cared for and safe. She has her favourites too!
The one thing I take from my contact with the management and staff is the resident-centric nature of what they do, it's the resident's home and they come first.

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