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Care Home Owned by Safequarter Private Care Homes in Dorset

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Safequarter Private Care Homes in Dorset

Only the locations & reviews in Dorset for Safequarter Private Care Homes are showing below.

View the details of all 2 locations (with 61 reviews) owned by Safequarter Private Care Homes

Safequarter Private Care Homes Locations in Dorset (1)

 

1 Care Home owned by Safequarter Private Care Homes in Dorset

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Fairfield House Residential Care Home

Charmouth Road, Lyme Regis DT7 3HH 

9.8 36 reviews
"Been made to feel welcome right from the time we looked at the home to see if it was right for my brother. We have had lunch with him a few…"   Read all 36 reviews
Location Type Care Home

Fairfield House is situated on a hillside overlooking Lyme Bay and Lyme Regis. The home is tastefully decorated and furnished throughout and offers several lounges, dining areas and conservatories to socialise or relax in. The home has its own fully… Read more about Fairfield House Residential Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 36 Rooms from £1,350 / week

Safequarter Private Care Homes Reviews in Dorset (36)

9.7
Safequarter Private Care Homes has a Group Review Score of 9.7 (9.696) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Safequarter Private Care Homes must have a Review Score.

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Review of

Fairfield House Residential Care Home

from Brenda N (Sister of Resident) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been made to feel welcome right from the time we looked at the home to see if it was right for my brother. We have had lunch with him a few times now, which is very good and the staff are very good. I know my brother is looked after well and is safe.

Reply from Jane Ellis-Morgan, Manager at Fairfield House Residential Care Home

Thank you for your kind words. We look forward to enjoying Christmas Day with you all.


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Review of

Fairfield House Residential Care Home

from A K (Son of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied with the way my mum has been looked after. The staff are always so kind and helpful towards my mum. I would definitely recommend Fairfield.

Reply from Gordon Collins, Manager at Fairfield House Residential Care Home

Thank you for your kind words, we are so pleased that you found the home warm and welcoming. The staff are a wonderful bunch as you say, and they are rightly proud of the work they do. Thank you so much for recommending the home. We hope to see you again soon although we do know visiting can be hard for relatives who live a long distance away.


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Review of

Fairfield House Residential Care Home

from Guy W (Son of Resident) published on 10 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Fairfield House in October 2022. Her room was fresh and newly decorated, also airy and bright with a beautiful view. She was treated like a family member and well-loved by the staff. I was also made to feel welcome on visits. Mum always looked well turned out, with regular appointments
at the on-site hairdresser, and attention to detail with her choice of clothes. There was always good communication with the management at Fairfield. Mum had the opportunity to join in a varied timetable of activities during the week if she wished. I always had peace of mind that Mum was being well looked after, and am confident to recommend Fairfield House to others.

Reply from Stacey Pym, Manager at Fairfield House Residential Care Home

Thank you so much for your kind words, we really appreciate your feedback and ongoing support. We are thankful for the ratings/reviews you submitted. We are grateful that you feel confident with recommending Fairfield House Residential Home, thank you.


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Review of

Fairfield House Residential Care Home

from D C (Resident) assisted by family/friend published on 22 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked into Fairfield House all the staff knew my first name which I found very welcoming and appreciated. The chef had been made aware of my dietary needs and would chat with me if they were in doubt about anything. I was very comfortable in my room which had a beautiful view.

Reply from Stacey Pym, Manager at Fairfield House Residential Care Home

Thank you for your review and your kind words. We appreciate your feedback and hope to see you again soon, take care.


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Review of

Fairfield House Residential Care Home

from H M (Wife of Resident) published on 15 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairfield House is a lovely environment where all staff treat residents with respect and compassion. Deciding to move a loved one into a residential care home is never an easy one but, Fairfield made the whole experience really easy and as stress-free as possible.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your ongoing support. Your kind words are appreciated and I will pass your feedback on to the Fairfield House Team. Thank you so much for taking the time to complete this review.


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Review of

Fairfield House Residential Care Home

from Jane W (Friend of Resident) published on 28 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have power of attorney for a long term resident who was a neighbour. I don't visit frequently, but when I do, I always get a warm welcome. The staff are always focused on my resident friend's welfare and check she is ready to see me, offering us tea, even at busy times. Her room is always neat and
clean and there is often an activity going on when I pop in. They are very good at informing me if my friend has any health or welfare issues.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your kind words, we appreciate your ongoing support. Please remember, you are always welcome to contact us, anytime.


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Review of

Fairfield House Residential Care Home

from Alan C (Son of Resident) published on 28 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Fairfield House Residential Care Home for over three years. The current management is communicative and considerate to residents and family members and the excellent staff are empathetic to my mother's needs and provide a high standard of care.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your feedback; we appreciate your insight. May I take this opportunity to thank you for your ongoing understanding and support.


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Review of

Fairfield House Residential Care Home

from Alison W (Daughter of Resident) published on 28 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I have found the staff in the care home to be kind and courteous to my mum, who has been a resident here for nearly two years. Due to her disabilities she needs things done in certain ways to help her, which everyone has managed to accommodate. Unfortunately the outside of the property appears
a bit shabby which really doesn't do the care provided within the home justice.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your honest feedback. We are listening, we will continue to improve the outside of the home and we thank you for your insight. Your feedback is much appreciated.


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Review of

Fairfield House Residential Care Home

from Susan H (Daughter of Resident) published on 28 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the past few months the quality of meals has improved. Care staff are always prompt in answering bells and attentive. Management have been most helpful in organising transportation for my mother to attend dentist appointments.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your honest feedback. We appreciate your ongoing support.


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Review of

Fairfield House Residential Care Home

from H B (Daughter of Resident) published on 28 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family have absolute confidence in the care that Mum receives on a daily basis. Mum enjoys all aspects of the activities and the detail the staff take to ensure that body and mind is kept active. From art classes, crafting, word/number games Mum finds both fun to do and entertaining and provides
conversations with other residents over the endless daily themes which overlap into the catering which too provides interesting mealtimes. There isn’t a day that goes by without treats, fun and laughter. Mum also enjoys the outings to surrounding beauty spots in the area. The family are so very happy with Fairfield House and enjoy the social media page too, we are grateful for the attention to detail with regard to the important never ending tablet runs and attention to Mum's health and well-being. The management are visible, approachable and catering, maintenance and care staff are kind with the friendly cup of tea!

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your kind words. We are grateful for your ongoing support. Thank you for taking the time to share your views.


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Review of

Fairfield House Residential Care Home

from Delphine M (Daughter of Resident) published on 22 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Fairfield House for 4 years and as she ages she’s become increasingly frail and her dementia has progressed. I have never doubted that she is well looked after and that everyone, in their different roles, is more than capable, and willing to meet her changing needs and personal
preferences. It does feel that all the people who work there are doing it out of a real and genuine care for the wellbeing of the residents.
The home is clean, the team is welcoming, and Mum is having a great time joining in all the activities as best she can. Mum is still more than capable of letting us know if she feels something is wrong so we’re confident that she is settled and happy.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Hello Delphine,
Thank you so much for your kind words; the team at Fairfield House appreciate your insight. We are thankful for your ongoing support.
We enjoy looking at Mum's artwork, displayed in our dining area.


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Review of

Fairfield House Residential Care Home

from Lucy F (Daughter of Resident) published on 4 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been excellent and have provided wonderful care for my mother, especially as dementia decreases her mobility and awareness. They seem to treat all residents with respect and dignity. They are communicative with the family and I am always made to feel welcome whenever I visit. I would
highly recommend it.

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Review of

Fairfield House Residential Care Home

from Bob M (Resident) published on 7 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and communicative. Very pleasant environment.

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Review of

Fairfield House Residential Care Home

from Margaret W (Resident) published on 7 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good Staff, and an excellent manager.

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Review of

Fairfield House Residential Care Home

from A S (Resident) published on 7 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are very nice. Pleasant rooms, very comfortable. The food is very good. Friendly.

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Review of

Fairfield House Residential Care Home

from Pippa B (Daughter of Resident) published on 15 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was a resident of Fairfield House for the last 4 years of his life. It's hard to put into a limited number of words how much they cared for him. The staff at the house are wonderful and went beyond for him many many times over. In all the time he lived there we had no reason to find fault with
any aspect of his care from the food and the cleanliness to their quick responses to his needs. In lockdown, many of the staff did not see their own families and not once did anyone complain. Sadly Dad did not recognise any of his family towards the end of his life but his carers still managed to find glimpses of the man he was and always responded to him with warmth and love. I cannot recommend Fairfield House enough. If you are thinking of placing your loved one in their care - I can assure you they will be in safe warm hands.

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Review of

Fairfield House Residential Care Home

from Debbie I (Daughter of Resident) published on 24 September 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Fairfield House to anyone requiring care or respite for a relative or loved one. My mum loves joining in the activities they provide and nothing is ever too much trouble for the staff. Sometimes Mum likes to sit in her lovely clean room listing to music and looking out to sea,
the home is set in such a perfect location with stunning views across the bay. The staff are so accommodating especially when a family member has traveled a long way to visit their loved one, whilst always sticking to current guidelines.
I used to work in the care sector and I spent quite a while researching care homes in this area for my mum and I now know for sure that we made the right decision.
Thank you to everyone at Fairfield for giving my family the reassurance that on a daily basis Mum is being kept safe and well looked after in a beautiful environment.

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Review of

Fairfield House Residential Care Home

from Moira R (Sister of Resident) published on 24 September 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been living at Fairfield House since 2018. She was understandably reticent about moving away from her home in Coventry but very quickly settled in, which is a result of the friendly and encouraging attitude of the staff. She is content, living the best life possible for her and whenever
I visit her she tells me how happy she is and how she intends to live for a long time since life is good.
She likes the food (when she arrived she was very thin, she is now a normal weight). She also enjoys the activities arranged for her.
Personally, I have found all the staff to be friendly and welcoming and I would not hesitate to recommend Fairfield House to others looking for a safe home for a relative.

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Review of

Fairfield House Residential Care Home

from Susan C (Daughter of Resident) published on 23 September 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how pleased I am with the care and attention my mother receives at Fairfield House. It has been a difficult 6 months for me due to my mother needing to go into a care home and with the coronavirus also adding to the worry. Her needs are increasing all the time and her dementia and
anxiety adds to her frailty.
However, when I visited her recently she seemed very settled and happier than I have seen her for quite a while. In my opinion, the staff do an outstanding job with the residents, giving person-centered care to a high standard and engaging with them in activities. They have adhered to all the covid regulations whilst allowing and encouraging family visits in a designated area, with use of PPE and limiting numbers of visitors at any one time. It has always felt very safe when I have visited. The staff are always very pleasant and helpful.

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Review of

Fairfield House Residential Care Home

from Lynn H (Daughter-in-law of Resident) published on 23 September 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we can only rate Fairfield House as 5*. Mother-in-law became a resident leaving her home of 53 years and 5 weeks later we went into lockdown as a result of the Covid 19 pandemic. We were unable to visit for some time but knowing the staff were providing a safe homely environment gave us
as a family peace of mind.
I would not hesitate to recommend Fairfield House should you be looking for somewhere for yourself or a relative in need of care.
The staff have done an excellent job at keeping Covid 19 out with no cases to date,
They initiated a "Tea on the Terrace" facility as soon as guidelines allowed for visiting and provide a Skype facility to enable us to communicate with mother-in-law as we live a considerable distance away.
Thank you to all the staff who work there from the bottom to the very top.

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