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Care Homes Owned by SDM Care Homes Ltd

8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by SDM Care Homes Ltd

SDM Care Homes Ltd Locations (2)

 

2 Care Homes owned by SDM Care Homes Ltd

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The Lodge

Lodge Road, Maldon CM9 6HW 

9.8 19 reviews
"My mother-in-law has been a Resident of The Lodge for nearly 2 years now and my husband and I are so pleased that we chose this residential…"   Read all 19 reviews
Location Type Care Home

Nestled in the heart of Maldon, Essex, The Lodge stands as a beacon of exceptional care in a picturesque, semi-rural setting. The Grade II listed building, brimming with historic charm and original features, offers a unique blend of elegance and comfort.… Read more about The Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 24 Rooms from £1,200 / week
Manor Rest Home

35 Manor Road, Westcliff-on-Sea SS0 7SR 

7.7 2 reviews
"My mum has been a resident of Manor Rest Home since October 2021. We have found the staff to be very pleasant and accommodating always…"   Read all 2 reviews
Location Type Care Home

Situated in a tranquil, tree-lined avenue in Westcliff-on-Sea, Manor Rest Home offers a harmonious blend of comfort and professional care. This thoughtfully converted period home provides a welcoming environment, just a short stroll from the seaside… Read more about Manor Rest Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 19 Rooms from £950 / week

SDM Care Homes Ltd Reviews (21)

8.7
SDM Care Homes Ltd has a Group Review Score of 8.7 (8.713) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to SDM Care Homes Ltd must have a Review Score.

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Review of

Manor Rest Home

from H W (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident of Manor Rest Home since October 2021. We have found the staff to be very pleasant and accommodating always someone to talk to if you have any concerns, the Horne itself could do with updating which we understand is going to be done now under new ownership. Mum seems very
happy here and when asked she says she likes it.
They have a hairdresser that goes in once a week for those wanting there hair done and a chiropodist that also goes on a regular basis, which is good for mum as she has diabetes and her feet need to be looked after.
Last year they had a Christmas party for the first time, which was lovely all members of family were invited along, and we were recently invited to a coffee morning but I was unable to attend.

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Review of

Manor Rest Home

from Debbie D (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in this care home for 3 and a half years now
She seems very happy here and well settled
They now have activities that they can join in and are encouraged to although my mum chooses not to most of the time.
I'm happy that my mum is well looked after and she is happy when we visit
her
The actual rooms could do with updating but I know this is going to be done when possible.
The room is always clean and tidy
The staff are very friendly and if you have a problem with anything there is always someone to talk to and try and put things right .
The one comment I would say who ever gets her dressed could take a bit more care in choosing what she wears ( thinking of the weather)
The new manager is on hand most of the time and she is always willing to help and talk with you .
Overall I'm really happy with care and like the home.

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Review of

The Lodge

from Ann F (Daughter-in-law of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a Resident of The Lodge for nearly 2 years now and my husband and I are so pleased that we chose this residential care home, in preference to any other because of the care, kindness and individual support that she has been given to all her needs in the entire time of her stay.
My
husband's mother is very happy and content there, she enjoys the company and very much enjoys the food. I personally would recommend this home to anyone looking to have a relative cared for because the staff are so kind and helpful, nothing is too much trouble and their involvement between themselves and us, (as relatives), is continuous to help keep on top of any concerns that we might have. (Nothing is too much trouble).
The location of The Lodge is very pleasant, the rooms are very clean and well kept and the food freshly cooked is outstanding.
We would definitely both recommend The Lodge as a good home to be considered for your relative!

Reply from Clare Hatcher, care manager at The Lodge

Thank you for a lovely review, I will pass your kind comments on to the team.


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Review of

The Lodge

from P B (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are utterly delighted with the care at The Lodge in Maldon. I'm one of 3 children, who've been helping our parents live in their own home as long as they can. This Autumn, it became impossible for them to stay in their home, after a series of falls/loneliness. The team at The Lodge were super-approachable,
and super kind, and the welcome my Parents received was so lovely and so welcoming, that within 30 minutes of arriving, my Parents were both settling in and happy. Even my Mother, who had been resistant to a move, felt that it was a lovely place to be. 100% of the staff I have met at The Lodge are lovely, and all seem to truly care; knowing the individual characteristics, hopes, fears, and goals, even for those patients who struggle to make their views known. I have been quite "blown away" by the kindness and empathy shown to both my Parents, and really cannot find words to thank the staff there. Food is delicious, carers are lovely, and welcoming - what more could you want!

Reply from Clare Hatcher, care manager at The Lodge

Thank you so much for such a heartwarming review, I can not tell you how wonderful it is to hear how you feel and I will forward your kind words to the team at The Lodge.


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Review of

The Lodge

from Leigh A (Granddaughter of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Considering we called the day before Christmas eve, The Lodge was very accommodating. The staff are all so lovely and kind. The place is lovely and clean but I honestly can't fault how amazing the staff are. Thank you so much for all your help.

Reply from Clare Hatcher, care manager at The Lodge

I'm pleased we were able to help you and it was a pleasure to care for your Nan. Thank you for your kind review.


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Review of

The Lodge

from Christopher D (Son of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at The Lodge have shown excellent care and support for my father ever since he arrived at the care home but especially during Oct and Nov this year, which marked the first anniversary since his wife, my mum, passed away. They have also made many adjustments to enable closer
monitoring of Dad as he is at risk of falling if he tries to mobilise unaided. Furthermore, the advice and guidance provided by the manager, as regards dealing with Social Services, has been invaluable. As the home has a small number of residents, each of the carers has a sound and respectful approach to the care of each resident.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for such a wonderful review, your dad is an absolute pleasure to care for.


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Review of

The Lodge

from Rebecca W (Friend of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is lovely. It's homely and smells so clean and fresh. In a lovely part of town with fields as a view. The manager, and all the staff I met were welcoming, friendly, and genuinely caring about the residents.

Reply from Clare Hatcher, care manager at The Lodge

Thank you for a lovely review. Always nice to hear people's views when they first visit us.


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Review of

The Lodge

from Steve S (Son of Resident) published on 26 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad took up residence at the start of June, 2024.
We've been really impressed the professionalism of the staff and are grateful for their compassion whilst looking after Dad.
We would recommend anyone looking for a care home to consider The Lodge.

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Review of

The Lodge

from Stephen W (Son of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was sent here for six weeks of respite, and I am hoping it will become permanent. Although the building is in need of updating, the care she receives is excellent. The carers are very attentive, and she is being very well looked after. She is happy there, and I appreciate that the owners are
new and it will take a while to implement their changes. The food is lovely.

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Review of

The Lodge

from A B (Son of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, my mother is well looked after, good amount of staff involvement with residents and good activities arranged. The home is always clean and tidy when I have visited. Always keep updated by manager and staff.

Reply from Clare Hatcher, Care Manager at The Lodge

Good to hear you are happy with the care we provide. Thank you.


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Review of

The Lodge

from T W (Son of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found everyone here from management to the cleaners very good at their jobs, they treat the residents with the respect and dignity that they deserve! The food always smells and looks nice which is a real bonus!

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for your kind words. Means a lot to the team.


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Review of

The Lodge

from L S (Daughter-in-law of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and always make you feel welcome, nothing is ever too much trouble. It is always clean and tidy. We like that it is a small home and has a nice feel to the place and the staff have time for the residents. There is also good communication between family members and management.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for a lovely review, we do pride ourselves on home from home feel so it's nice to hear it's working.


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Review of

The Lodge

from S B (Daughter of Resident) published on 14 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at the Lodge for a year now due to her complex health issues.
Mum is well looked after, she enjoys the food and is treated with kindness. I am reassured that she is seen regularly by her local GP and I am kept informed of any changes in her health and well-being.
Like
every care home in the country, she may well be wearing someone one else's socks when I arrive but her clothes are well laundered and changed daily. It has taken me a while to adjust to her being in care but I now relax knowing that the home is very well managed and that the carers' understand Mum's needs, showing patience and kindness. I am fortunate to be able to visit regularly and have the privilege of getting to know both residents and staff. I thank them for their care.

Reply from Clare Hatcher, Care manager at The Lodge

Thank you for your review. It's lovely to hear you are happy with the care provided. Apologies about the socks, this will be monitored.


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Review of

The Lodge

from Sarah C (Daughter of Resident) published on 11 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. They are caring and look after my dad and other residents very well. They are always doing events to make it exciting and fun for the residents. I highly recommend this wonderful care home.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you so much for such an amazing review; it means so much to us all.


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Review of

The Lodge

from B C (Son of Resident) published on 11 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the home and staff are very accommodating and not too big so feels like one big family... Dad is very happy there and nothing is too much trouble for the staff... feel very lucky to have found this home for Dad.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you B for leaving The Lodge a kind review.


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Review of

The Lodge

from L H (Granddaughter of Resident) published on 11 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that the staff are always welcoming and helpful. The home always smells clean and tidy. I also feel that nothing is too much for all staff. They really go over and above. The manager runs the home very well.

Reply from Clare Hatcher, Care Manager at The Lodge

I would like to thank you for the positive review you have given.


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Review of

The Lodge

from H C (Daughter of Resident) published on 11 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge is a wonderful and caring environment and we have been really pleased with the support given to my father. Staff are kind and friendly both to residents and family members. They have a good routine and nothing is too much trouble. They liaise well with family and health professionals. They
are compassionate and make sure they know what residents like. The manager is approachable and keeps me well-informed. The food seems good and the rooms are clean. Activities are organised for residents with regular visits from others like support dogs and local preschools. Residents can choose what they take part in. I would certainly recommend The Lodge.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you, H for your wonderful review, a pleasure to have your dad here.


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Review of

The Lodge

from Lisa B (Daughter of Resident) published on 11 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had her Alzheimer's diagnosis for 10 years now, so she unfortunately is definitely in the later stages of dementia. All the staff are so kind and patient with her. It's always clean. The food is varied, tasty and plentiful. The Lodge also work very hard to organise all sorts of events to keep
the residents as stimulated as possible. Our family are thankful that The Lodge had a room when it became obvious that Mum needed to be in a full-time care situation. It has such a lovely, warm, friendly vibe. We are very pleased with Mum's care.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for your lovely review Lisa, always nice to hear.


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Review of

The Lodge

from M H (Daughter of Resident) published on 11 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I've visited my mum the staff have always been very helpful. The staff are very quick to reply to any queries I may have. Looking forward to visiting my mum again in the next couple of weeks.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you, MH for your kind review for The Lodge and staff.


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Review of

The Lodge

from R W (Grandson of Resident) published on 11 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have never met such a welcoming team. Carers are exceptional with a very clean environment. Well looked after with a manager who beyond doubt cares about her job and the residents and is always available.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for such a positive review. Always lovely to hear praise.


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Frequently Asked Questions about SDM Care Homes Ltd

How many Care Homes does SDM Care Homes Ltd own?

SDM Care Homes Ltd own 2 Care Homes.

Which SDM Care Homes Ltd Care Homes have the highest review score?

The Lodge & Manor Rest Home have the highest review score.
SDM Care Homes Ltd in Essex

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