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Care Homes Owned by SDM Care Homes Ltd in Essex

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by SDM Care Homes Ltd in Essex

Only the locations & reviews in Essex for SDM Care Homes Ltd are showing below.

View the details of all 2 locations (with 27 reviews) owned by SDM Care Homes Ltd

SDM Care Homes Ltd Locations in Essex (2)

 

2 Care Homes owned by SDM Care Homes Ltd in Essex

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The Lodge

Lodge Road, Maldon CM9 6HW 

9.8 21 reviews
"My mum has been at The Lodge since July 2021. It has always been a really caring place, with excellent staff. Since new management have…"   Read all 21 reviews
Location Type Care Home

Nestled in the heart of Maldon, Essex, The Lodge stands as a beacon of exceptional care in a picturesque, semi-rural setting. The Grade II listed building, brimming with historic charm and original features, offers a unique blend of elegance and comfort.… Read more about The Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 24 Rooms from £950 / week
Manor Rest Home

35 Manor Road, Westcliff-on-Sea SS0 7SR 

8.7 6 reviews
"It's a little tricky for me to write a comprehensive review as I don't visit Manor Rest Home very often and my brother isn't particularly…"   Read all 6 reviews
Location Type Care Home

Situated in a tranquil, tree-lined avenue in Westcliff-on-Sea, Manor Rest Home offers a harmonious blend of comfort and professional care. This thoughtfully converted period home provides a welcoming environment, just a short stroll from the seaside… Read more about Manor Rest Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 19 Rooms from £950 / week

SDM Care Homes Ltd Reviews in Essex (27)

9.3
SDM Care Homes Ltd has a Group Review Score of 9.3 (9.253) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to SDM Care Homes Ltd must have a Review Score.

Overall Experience

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Review of

Manor Rest Home

from J M (Sister of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a little tricky for me to write a comprehensive review as I don't visit Manor Rest Home very often and my brother isn't particularly communicative so it's difficult to say unless I was there for a significant time period. What I would say is that since the relatively recent management change, the
communication has improved by the use of WhatsApp and text message and I welcome that. Also the activities which have been introduced are varied, relevant and accessible to all. I don't know if they were already in place but if they were, they weren't publicised as well as currently. I've always found the staff very pleasant when I've visited. The building itself is dated in places but I can already see improvements are beginning to be made in that respect.

Reply from Teri Ballard, Home Manager at Manor Rest Home

Thank you for a kind review. We truly appreciate your support and we are glad you are seeing changes within the home. Thank you.


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Review of

The Lodge

from Lisa B (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Lodge since July 2021.
It has always been a really caring place, with excellent staff. Since new management have taken over it has gone from strength to strength. It is comforting to know that my darling mum is looked after by professional but top tier caring staff. Food has
always been and continues to be nourishing and varied, with really lovely personal touches like each resident having a cake baked especially for their birthdays. There are always activities and events going on and relatives are welcomed at all times. It's the little things like this that put 'home' into the care home. My family are very happy with the management, staff, facilities, food and accommodation. Lovely happy home.

Reply from Clare Hatcher, care manager at The Lodge

It is heartwarming to read such a lovely review. Thank you I will pass your comments onto the team.


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Review of

Manor Rest Home

from T W (Son of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Manor Rest Home has been quite transformed under the new management. Residents are entertained and involved in many activities. My dad is a reluctant participant but he seems to be enjoying himself and I have noticed a more positive demeanour in him and his fellow residents. I do not visit very often
as I live in Somerset, but I have felt the difference on my last couple of visits. Excellent work manager and team, it means a lot!

Reply from Teri Ballard, Home Manager at Manor Rest Home

Thank you for such kind feedback. We are happy that positive changes are being recognised throughout the home and we will continue to make these where necessary.


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Review of

Manor Rest Home

from Vera T (Sister of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is well cared for at Manor Rest Home.
The staff are friendly and welcoming to visitors.
They show compassion and kindness to all residents.

Reply from Teri Ballard, Home Manager at Manor Rest Home

Thank you for your review. I will pass your kind words to the team.


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Review of

The Lodge

from S B (Daughter of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been living in the lodge for 2 years due to suffering from Vascular dementia and health problems. She is cared for with kindness and compassion. All the staff including kitchen ladies, cleaners, carers and management are all genuinely kind and loving towards the residents and I have witnessed
exemplary care and nursing skills.


The manager and deputy respond immediately to any concerns or requests and do their utmost to help. They always show such knowledge of my Mums needs and problems and they call the Dr/ nurse/ paramedic quickly for any health issues.


Visitors are made to feel so welcome and the door is always opened with a smile.


Having your loved one in a care home is the hardest and saddest situation but the Lodge gives you peace of mind that they are looked after in your absence.


Reply from Clare Hatcher, Care Manager at The Lodge

Thank you S for your positive review, I am so pleased to hear how much easier we make things for you. I will pass your kind words on to all the staff


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Review of

The Lodge

from D L (Daughter of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been at this care home for a couple of weeks but even in a short while I can see the care and support from all of the staff from the managers to the cleaners they are so supportive to the residents and family. Nothing is too much trouble for any of them. The home is very clean and
inviting. I feel at ease knowing dad is always clean, well fed and above all safe at all times, it's not easy to put your parent/s into care but everyone at The Lodge makes is alot easier.

Reply from Clare Hatcher, care manager at The Lodge

Thank you for your kind words and I am so pleased he is at The Lodge


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Review of

The Lodge

from W W (Friend of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is welcoming and friendly on arrival. There is usually some activity taking place which the residents really enjoy and take part in. Visitors are welcomed and can see their relatives in the lounge or bedroom. Staff very helpful in managing this.

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Review of

Manor Rest Home

from J S (Friend of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have a friend who has been part of our family for over 40 years ..He is very happy at this care home.since being there he has had a new lease of life and taken away any loneliness he felt after a bereavement. He is kept busy doing activities such as a bingo caller which he loves ..the staff are all
very kind and caring . He loves the staff and has no complaints. He entertains and is being entertained.
We quite often get a lovely cup of coffee when visiting and the staff are all very welcoming when we arrive

Reply from Teri Ballard, Home Manager at Manor Rest Home

Thank you for such a kind review. I am so glad you feel so welcome. I will pass your kind words to the team.


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Review of

Manor Rest Home

from H W (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident of Manor Rest Home since October 2021. We have found the staff to be very pleasant and accommodating always someone to talk to if you have any concerns, the Horne itself could do with updating which we understand is going to be done now under new ownership. Mum seems very
happy here and when asked she says she likes it.
They have a hairdresser that goes in once a week for those wanting there hair done and a chiropodist that also goes on a regular basis, which is good for mum as she has diabetes and her feet need to be looked after.
Last year they had a Christmas party for the first time, which was lovely all members of family were invited along, and we were recently invited to a coffee morning but I was unable to attend.

Reply from Teri Ballard, Home Manager at Manor Rest Home

Thank you so much for your review. We are currently working on improving the interior of the home. I will pass your kind words to the team.


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Review of

Manor Rest Home

from Debbie D (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in this care home for 3 and a half years now
She seems very happy here and well settled
They now have activities that they can join in and are encouraged to although my mum chooses not to most of the time.
I'm happy that my mum is well looked after and she is happy when we visit
her
The actual rooms could do with updating but I know this is going to be done when possible.
The room is always clean and tidy
The staff are very friendly and if you have a problem with anything there is always someone to talk to and try and put things right .
The one comment I would say who ever gets her dressed could take a bit more care in choosing what she wears ( thinking of the weather)
The new manager is on hand most of the time and she is always willing to help and talk with you .
Overall I'm really happy with care and like the home.

Reply from Teri Ballard, Home Manager at Manor Rest Home

Thank you for your kind review. The interior of the home will soon be undergoing refurbishments. We are glad you are happy with the home and the care your mum receives. I will ensure staff take more care in choosing weather appropriate clothing for your mum. Thank you.


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Review of

The Lodge

from Ann F (Daughter-in-law of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a Resident of The Lodge for nearly 2 years now and my husband and I are so pleased that we chose this residential care home, in preference to any other because of the care, kindness and individual support that she has been given to all her needs in the entire time of her stay.
My
husband's mother is very happy and content there, she enjoys the company and very much enjoys the food. I personally would recommend this home to anyone looking to have a relative cared for because the staff are so kind and helpful, nothing is too much trouble and their involvement between themselves and us, (as relatives), is continuous to help keep on top of any concerns that we might have. (Nothing is too much trouble).
The location of The Lodge is very pleasant, the rooms are very clean and well kept and the food freshly cooked is outstanding.
We would definitely both recommend The Lodge as a good home to be considered for your relative!

Reply from Clare Hatcher, care manager at The Lodge

Thank you for a lovely review, I will pass your kind comments on to the team.


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Review of

The Lodge

from P B (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are utterly delighted with the care at The Lodge in Maldon. I'm one of 3 children, who've been helping our parents live in their own home as long as they can. This Autumn, it became impossible for them to stay in their home, after a series of falls/loneliness. The team at The Lodge were super-approachable,
and super kind, and the welcome my Parents received was so lovely and so welcoming, that within 30 minutes of arriving, my Parents were both settling in and happy. Even my Mother, who had been resistant to a move, felt that it was a lovely place to be. 100% of the staff I have met at The Lodge are lovely, and all seem to truly care; knowing the individual characteristics, hopes, fears, and goals, even for those patients who struggle to make their views known. I have been quite "blown away" by the kindness and empathy shown to both my Parents, and really cannot find words to thank the staff there. Food is delicious, carers are lovely, and welcoming - what more could you want!

Reply from Clare Hatcher, care manager at The Lodge

Thank you so much for such a heartwarming review, I can not tell you how wonderful it is to hear how you feel and I will forward your kind words to the team at The Lodge.


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Review of

The Lodge

from Leigh A (Granddaughter of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Considering we called the day before Christmas eve, The Lodge was very accommodating. The staff are all so lovely and kind. The place is lovely and clean but I honestly can't fault how amazing the staff are. Thank you so much for all your help.

Reply from Clare Hatcher, care manager at The Lodge

I'm pleased we were able to help you and it was a pleasure to care for your Nan. Thank you for your kind review.


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Review of

The Lodge

from Christopher D (Son of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at The Lodge have shown excellent care and support for my father ever since he arrived at the care home but especially during Oct and Nov this year, which marked the first anniversary since his wife, my mum, passed away. They have also made many adjustments to enable closer
monitoring of Dad as he is at risk of falling if he tries to mobilise unaided. Furthermore, the advice and guidance provided by the manager, as regards dealing with Social Services, has been invaluable. As the home has a small number of residents, each of the carers has a sound and respectful approach to the care of each resident.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for such a wonderful review, your dad is an absolute pleasure to care for.


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Review of

The Lodge

from Rebecca W (Friend of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is lovely. It's homely and smells so clean and fresh. In a lovely part of town with fields as a view. The manager, and all the staff I met were welcoming, friendly, and genuinely caring about the residents.

Reply from Clare Hatcher, care manager at The Lodge

Thank you for a lovely review. Always nice to hear people's views when they first visit us.


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Review of

The Lodge

from Steve S (Son of Resident) published on 26 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad took up residence at the start of June, 2024.
We've been really impressed the professionalism of the staff and are grateful for their compassion whilst looking after Dad.
We would recommend anyone looking for a care home to consider The Lodge.

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Review of

The Lodge

from Stephen W (Son of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was sent here for six weeks of respite, and I am hoping it will become permanent. Although the building is in need of updating, the care she receives is excellent. The carers are very attentive, and she is being very well looked after. She is happy there, and I appreciate that the owners are
new and it will take a while to implement their changes. The food is lovely.

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Review of

The Lodge

from A B (Son of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, my mother is well looked after, good amount of staff involvement with residents and good activities arranged. The home is always clean and tidy when I have visited. Always keep updated by manager and staff.

Reply from Clare Hatcher, Care Manager at The Lodge

Good to hear you are happy with the care we provide. Thank you.


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Review of

The Lodge

from T W (Son of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found everyone here from management to the cleaners very good at their jobs, they treat the residents with the respect and dignity that they deserve! The food always smells and looks nice which is a real bonus!

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for your kind words. Means a lot to the team.


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Review of

The Lodge

from L S (Daughter-in-law of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and always make you feel welcome, nothing is ever too much trouble. It is always clean and tidy. We like that it is a small home and has a nice feel to the place and the staff have time for the residents. There is also good communication between family members and management.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for a lovely review, we do pride ourselves on home from home feel so it's nice to hear it's working.


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SDM Care Homes Ltd in Essex

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