Care Homes Owned by Park Avenue Care Ltd

8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Park Avenue Care Ltd
Park Avenue Care Ltd in Leeds, provides personal care assistance, medication management, nursing care, palliative care and nursing dementia care.

Caring, trained staff give people the support they need in a welcoming home such as Park Avenue Care Home.

Residents can a variety of activities including music therapy sessions that enhance their well-being.

Park Avenue Care Ltd Locations (2)

 

2 Care Homes owned by Park Avenue Care Ltd

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Park Avenue Care Home

8 Park Avenue, Roundhay, Leeds LS8 2JH 

8.8 19 reviews
"It has exceeded our family's expectations. From the moment we walked through the doors, we were greeted with warmth and kindness by the…"   Read all 19 reviews
Location Type Care Home

Park Avenue is thoughtfully designed with the needs of adults with dementia in mind, offering safe and comfortable living spaces within a nurturing environment. The facility also offers palliative care, as well as shorter-term options like respite and… Read more about Park Avenue Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 43 Rooms from £1,350 / week
Meadows Edge

Wyberton West Road, Wyberton, Boston PE21 7JU 

8.4 11 reviews
"My experience with Meadows Edge Care Home was exceptional. When my Mum needed care due to Dementia and I was living overseas, it was a…"   Read all 11 reviews
Location Type Care Home

Meadows Edge Care Home is a family run home offers residential care. The home is situated in the village of Wyberton and its ensuite bedrooms are mostly larger than what is standard in many care homes. There is wheelchair access throughout the… Read more about Meadows Edge

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 45 Rooms from £949 / week

Park Avenue Care Ltd Reviews (30)

8.6
Park Avenue Care Ltd has a Group Review Score of 8.6 (8.618) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Park Avenue Care Ltd must have a Review Score.

Overall Experience

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Review of

Park Avenue Care Home

from Joe S (Grandson of Resident) published on 13 June 2024
Overall Experience  Overall Experience 5.0 out of 5

It has exceeded our family's expectations. From the moment we walked through the doors, we were greeted with warmth and kindness by the attentive staff. The home itself is beautifully maintained, and the welcoming atmosphere immediately puts residents and visitors at ease. The level of care provided
is outstanding. The staff members are genuinely compassionate, treating everyone with respect and dignity. They take the time to get to know each individual, which has made a world of difference for my grandad. The activities are great, there's always something enjoyable happening. The dining experience is equally impressive and delicious meals. The manager clearly takes pride in her work, continuously striving to improve and provide the best possible environment for residents. The peace of mind we have knowing our loved one was happy, safe, and well cared for is priceless. We are incredibly grateful to have found such a wonderful place and thank you for all the care you provide.

Reply from Zsuzsanna Antal, Care Home Manager at Park Avenue Care Home

Thank you for taking the time to leave us your feedback. It's greatly appreciated. It was our honour to care for your grandad.


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Review of

Park Avenue Care Home

from Alan W (Son of Resident) published on 9 May 2024
Overall Experience  Overall Experience 5.0 out of 5

There are not enough words to compliment all the staff involved in my dad's recent care. From an initial visit, we were made very welcome and shown the rooms and facilities available. Communication was excellent and it was quite evident that Dad was going to receive the best care possible from a truly
dedicated workforce.
Although the property is of an age, it is well designed for the residents and was always clean and fresh and a hive of activity and well monitored.
Dad was always clean and tidy and always in fresh clothes. Everybody was treated with dignity and respect and it was great to see interaction with the staff and residents and guest entertainers. Food was of a very high standard and a variable menu full of choices.
Plenty of tea and coffee and biscuits on the go and fresh fruit juice every day.
The most notable factor was how polite everyone was and this made residents and visitors feel like part of a much-loved family.

Reply from Zsuzsanna Antal, Care Home Manager at Park Avenue Care Home

We greatly appreciate your kind words and feedback, it means a great deal to us. It was our privilege to care for your loved one.


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Review of

Meadows Edge

from C M (Son of Resident) published on 23 April 2024
Overall Experience  Overall Experience 5.0 out of 5

My experience with Meadows Edge Care Home was exceptional. When my Mum needed care due to Dementia and I was living overseas, it was a constant worry. However, we couldn’t have found a better place for her. The staff, especially a certain member of staff, went above and beyond. She not only performed
her duties with excellence but also facilitated video calls between my Mum and me, which meant the world to us.
During my Mum's passing, the staff continued to support me, guiding me through the process and assisting with arrangements. I am deeply grateful to them for their compassionate and professional care. I wholeheartedly recommend Meadows Edge Care Home for their outstanding service in looking after my Mum.

Reply from Dawn Elkington, Manager at Meadows Edge

Thank you so much for your kind words. We will make sure your feedback is passed to the team members. It is much appreciated.


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Review of

Meadows Edge

from D M (Son of Resident) published on 9 April 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum's been in Meadows Edge for the last 9 months and they have been consistently excellent with her. She has dementia, is blind and limited mobility. She's still able to talk, but, less so now than when she first arrived, is often agitated, unsettled and sad. That's not her nature, but part of her
condition. One constant from Meadows Edge, that I believe has helped Mum is the staff - they genuinely care in all senses of the word.
The facilities are much improved now, they've undergone some significant improvements since mum's been there. She's moved rooms and they were quick to adapt to her specific needs.

Reply from Rizwan Haq, Owner at Meadows Edge

Thank you for submitting the review, especially at a time like this when the staff feel slightly unappreciated due to the CQC report which we do not feel is a balanced assessment of the care given by the home.


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Review of

Meadows Edge

from J R (Daughter of Resident) published on 11 January 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum went into Meadows Edge home in December for Palliative Care. I couldn't have asked for a better home for her. The staff were very professional and caring. Very attentive. She loved the staff there. Nothing was too much trouble. When she passed away they were very professional in every aspect.
She was so well cared for. Thank you to all the staff there.

Reply from Rizwan Haq, Owner at Meadows Edge

Thank you for taking the time to thank the care staff at what must be a difficult time for you.


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Review of

Meadows Edge

from Claire D (Daughter of Resident) published on 8 December 2023
Overall Experience  Overall Experience 5.0 out of 5

Meadows Edge's wonderful staff looked after Mum for 6 years because of her dementia. We couldn't fault the care provided for Mum, and they managed to make her laugh and enjoy herself, during the most difficult time of her life. They went above and beyond with the care and support that they gave to Mum,
and kept us informed whenever they needed to.
We want to say a massive thank you to past and present staff who were there for Mum and us. We couldn't have got through any of it without your love and support.

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Review of

Park Avenue Care Home

from Kathleen Y (Daughter of Resident) published on 28 November 2023
Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Park Avenue in March 2023 after a stay in hospital, she had many health issues and was not eating and drinking correctly nor keeping up with her personal cleanliness after going to Park Avenue, this all changed and my mum started to gain weight and was having regular showers.
We saw a massive improvement in my mum because of all the time and effort that the staff showed her. The staff were very friendly, kind, caring and comforting towards my mum and myself and my sister. Unfortunately, my mum passed away at the beginning of September but we truly believe that the care that the staff gave her extended her life. We are truly grateful and thank all staff in all departments at Park Avenue.

Reply from Zsuzsanna Antal, Care Home Manager at Park Avenue Care Home

It was our pleasure. Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!


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Review of

Park Avenue Care Home

from Hazel J (Daughter of Resident) published on 7 November 2023
Overall Experience  Overall Experience 5.0 out of 5

All the staff make an effort to make visitors as well as patients comfortable. My mum has been looked after very well. There is always someone to make my mum smile and myself and family have commented on this. Thank you.

Reply from Zsuzsanna Antal, Care Home Manager at Park Avenue Care Home

Thank you so much for taking the time to leave us feedback. I will share this with the team to let them know to keep up the amazing work.


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Review of

Park Avenue Care Home

from C C (Daughter of Resident) published on 1 November 2023
Overall Experience  Overall Experience 5.0 out of 5

To the manager and all the staff at Park Avenue Care Home.
Park Avenue was Mum's home for the last three years of her life and we want to thank you all for the care and compassion shown to our lovely mum and ourselves, especially in the last days of Mum's life. It meant so very much to us.
Love and
best wishes.

Reply from Zsuzsanna Antal, Care Home Manager at Park Avenue Care Home

We are incredibly grateful that you took the time to leave us a review. The team here at Park Avenue Care Home is thrilled to receive such a great rating. Thank you.


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Review of

Park Avenue Care Home

from Julie B (Daughter-in-law of Resident) published on 17 January 2023
Overall Experience  Overall Experience 1.0 out of 5

My mother-in-law was admitted to await assessment after hospital discharge.
The whole experience was poor, she has dementia and had problems swallowing yet was left with hard, dried-up food which was cold as if leftovers. Her room was dark and dirty. She was on the top floor, unable to use a buzzer
and there were lengthy periods where there was no staff on the floor as we looked for them, there were patients calling out in distress with no response from staff.
On top of that, they lost her glasses and were unresponsive when we asked them to look for them.
There was a lack of managerial oversight, the place seemed to be run by the admin who said all the right things but didn't have any substance or act on them.
We were so glad to get her out of there as we could not sleep while she was in there as we were so concerned.

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Review of

Park Avenue Care Home

from D T (Wife of Resident) published on 4 January 2023
Overall Experience  Overall Experience 1.0 out of 5

There is nothing good about this care home, the staff are pleasant but language is a barrier, other than that the place should be shut down. Very very poor facilities, everything is plugged into extension leads (health and safety out the window). No interaction with residents just left in dark miserable
rooms, with a TV if it works.
As for meals, you would not feed your children, (chicken nuggets and spaghetti hoops) nothing like fresh no fruit or veg, have to beg and question everything. Feel sorry for the residents who can't communicate and relatives who are unaware.
Residents seem to be given everyone's leftover attire,
Can't describe how poor this facility is, how people can leave good reports is unbelievable, how the CQC report has stated good have not checked the condition of the building and the poor quality of the food everything comes out of a tin, residents don't have a choice and food is just placed on lap if you are bed bound. Please take care if you are a resident/relative.

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Review of

Park Avenue Care Home

from Ann M (Wife of Resident) published on 21 March 2022
Overall Experience  Overall Experience 4.0 out of 5

My husband was transferred from the hospital during Covid restrictions which had made the selection of a nursing home for him very traumatic as we were unable to view it before he moved
I needn't have worried Park Avenue was a great choice. The staff were so caring and kind and looked after my husband
who was on end of life care with compassion and made sure he was comfortable.
I am eternally grateful to them all for making his last three weeks the best they could be.
They also made sure we were ok and nothing was too much trouble.

Reply from Rizwan Haq, Owner at Park Avenue Care Home

Thank you for taking the time to post the review at a time like this. It is never easy to lose someone but I am glad the team did what they could to make it easier for you.


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Review of

Park Avenue Care Home

from D W (Daughter of Resident) published on 21 March 2022
Overall Experience  Overall Experience 4.0 out of 5

The staff at the home are so lovely, nothing is too much trouble. They do seem to genuinely care, l could not fault any of them. They are so busy, yet will give you the time that is needed and made you feel at ease. They work so hard and l honestly do feel my dad got the care he needed and l am truly
grateful for that.

Reply from Rizwan Haq, Owner at Park Avenue Care Home

Thank you for the kind comments about the staff. I will make sure they are passed on to them.


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Review of

Park Avenue Care Home

from P S (Husband of Resident) published on 23 February 2022
Overall Experience  Overall Experience 4.0 out of 5

Visit my wife as a dedicated carer almost daily. Although staff turnover has been high and Covid has disrupted the home and seen some deaths, staff have done their best to provide a high standard of care and are friendly and cooperative. Obtaining support and diagnosis from the linked health centre
to patient issues has been disappointing. Safeguarding residents and Covid adherence to precautions and regulations has been followed. Gaining entry to the premises when the reception staff are not in attendance has been protracted and frustrating. During weekdays there is generally no problem.

Reply from Rizwan Haq, Owner at Park Avenue Care Home

Thank you for taking the time to post a review. I appreciate your frustration at the entry procedure but it is necessary to continue the Covid checks and these are quite time consuming if done properly.


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Review of

Park Avenue Care Home

from Jane N (Daughter of Resident) published on 22 February 2022
Overall Experience  Overall Experience 5.0 out of 5

My dad got discharged from St. James hospital in December 2021. He had been in hospital since September and this was the only home in our budget. The home is fantastic. staff are excellent and management team are very good.

Reply from Zsuzsanna Antal, Care Home Manager at Park Avenue Care Home

Thank you, Jane, for taking the time to complete the survey and thank you for your lovely comment.


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Review of

Meadows Edge

from Lesley N (Daughter of Resident) published on 18 August 2020
Overall Experience  Overall Experience 5.0 out of 5

This home is excellent they deal with my dad, whom I can say with hand on my heart is not exactly the easiest person to deal with when he is in a mood with his dementia ect, but these lot have all the time in the world with him and deal with him 5*. He was at another place but not a patch on the girls
here, they manage to get him washed changed fed meds down him when others struggled !!! And he’s always dancing and singing nothing is to much trouble. I would recommend this place to anyone, well done to all staff here I love you all and thank you for looking after my dad as I would.

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Review of

Meadows Edge

from Malcolm G (Son of Resident) published on 6 June 2019
Overall Experience  Overall Experience 4.0 out of 5

The friendliness of everybody, from the manager, carers, nurses. They gave my mother time, the carers even popped in to see my mother, even when they were off duty.

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Review of

Park Avenue Care Home

from Fiona (Daughter of Resident) published on 6 March 2019
Overall Experience  Overall Experience 4.0 out of 5

My dad was cared for in Park Avenue from February 2018. We as a family can not fault the care my dad received at this home. He was always so happy and the staff were great and a great support to us as well. There was always staff around. Residents were never left in lounges alone. Working in care myself
it was good to know that our dad had the best care. The staff were so supportive and it was lovely to see friendly faces when you visited. Staff would always talk to you and the nurses were fantastic by keeping us informed of GP visits. The new manager was approachable when I had to speak to her about something.
Sadly my dad's health deteriorated and he passed away at Park Avenue in January 2019 but we are so glad he spent his last days at the home and we found him the right home to spend the last year of his life in.

Reply from Rizwan Haq, Owner at Park Avenue Care Home

Thank you, Fiona, for taking the time to appreciate the work of the care team. It means a lot to the staff to see their effort has not gone unnoticed.


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Review of

Meadows Edge

from Margaret C (Daughter of Resident) published on 29 January 2019
Overall Experience  Overall Experience 5.0 out of 5

The care given to my father surpassed all expectations. The patience and time given were excellent. The staff were cheerful and supportive at all times and nothing was too much trouble.

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Review of

Meadows Edge

from Claire M (Daughter of Resident) published on 9 January 2019
Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this nursing home for 11 months after having 12 weeks in hospital. They do lots of activities with all the residents. All staff are friendly and my mum says she likes it at Meadows Edge.

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Awards / Recognitions (0)

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Frequently Asked Questions about Park Avenue Care Ltd

How many Care Homes does Park Avenue Care Ltd own?

Park Avenue Care Ltd own 2 Care Homes.

Which Park Avenue Care Ltd Care Homes have the highest review score?

Park Avenue Care Home & Meadows Edge have the highest review score.