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Care Homes Owned by Merryhill Care Ltd

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Merryhill Care Ltd

Merryhill Care Ltd Locations (2)

 

2 Care Homes owned by Merryhill Care Ltd

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Wells Lodge Nursing Home

60 Earls Avenue, Folkestone CT20 2HA 

9.9 78 reviews
"Mum stayed at Wells Lodge for just over 6 weeks for respite care following her discharge from the hospital. From my first enquiry chat,…"   Read all 78 reviews
Location Type Care Home

Wells Lodge Nursing Home is a flexible twenty-two capacity service, welcoming elderly care and short-term respite needs, thanks to the efforts of a talented team of professionals. Carers are trained in carrying out personalised services, supporting… Read more about Wells Lodge Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 22 Rooms from £1,000 / week
Cornerways Residential Home

1 Tanners Hill, Hythe CT21 5UE 

9.7 18 reviews
"I made the very hard decision to find my mum a care home that could cater to her dementia, keep her safe, make her happy, and treat her…"   Read all 18 reviews
Location Type Care Home

Cornerways Residential Home is based in the picturesque town of Hythe. Located on the edge of the High Street, it is within walking distance to all amenities. It has been operating for over 20 years and has built up a fantastic reputation in the local… Read more about Cornerways Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 20 Rooms from £900 / week

Merryhill Care Ltd Reviews (96)

9.8
Merryhill Care Ltd has a Group Review Score of 9.8 (9.803) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Merryhill Care Ltd must have a Review Score.

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Review of

Wells Lodge Nursing Home

from Rob T (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Wells Lodge for just over 6 weeks for respite care following her discharge from the hospital.
From my first enquiry chat, throughout Mum's stay, and the hugs when she left, all the staff were absolutely fantastic. They were so caring - and it was genuine care - and they always had a
smile, which I think says a lot about working there.
Whenever I visited or phoned, the staff were always aware of what was happening with Mum - possibly because Wells Lodge has a relatively small number of residents, but I also believe it's because of the way they work as a team, plus there are no agency staff, so it's an ideal way for the carers to get to know the residents.
Any medical issues with the GP, chasing medication, tests, etc., were chased up and organised straight away - just so professional.
A really good range of food was available also.
I can thoroughly recommend Wells Lodge if you want to have excellent care for yourself or a relative/friend.
Many thanks.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you so much for giving us such a wonderful 5-star review. Best wishes.


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Review of

Wells Lodge Nursing Home

from K M (Granddaughter of Resident) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute we first walked into Wells Lodge we knew this home would be the one! The whole staff including the handy man are just amazing. The time, attention and care they provide my nan is just something else. Thank you to you all for making my nan's last few months some to remember.

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Review of

Wells Lodge Nursing Home

from S F (Daughter-in-law of Resident) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are finding the nursing home really lovely. helpful and all the staff are really lovely with Mum, who can be quite rude at times with her dementia, they are so patient. Just a really big thank you to you all for making Mum's days happy ones.

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Review of

Cornerways Residential Home

from Tracey B (Daughter of Resident) published on 29 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I made the very hard decision to find my mum a care home that could cater to her dementia, keep her safe, make her happy, and treat her like their own mum. Cornerways has catered for all of this and I cannot thank the manager and staff enough. They even got her involved in activities and Mum made a
new friend. Mum sadly passed away last week but during her 4 months here I never doubted the care and I always received phone call updates if they were concerned. They never complained when I rang them every day to check on her and they even decorated her bedroom when I said I wasn't happy with it. Nothing was ever too much.

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Review of

Cornerways Residential Home

from Laura J (Daughter of Resident) published on 31 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Cornerways Residential Home for nearly two years. Suffering from dementia which has changed her sweet personality into, sadly, a person she never was. The management and staff are very understanding and always reassure me not to worry about this and they take it all in their stride.
Never judge a book by its cover, the care they provide outweighs the aesthetics of the building. The food is freshly cooked and there is plenty offered throughout the day. I took my mum out the other day and on return, the same head carer was still there and answered the door to us with a smile and lots of enthusiasm, even at the end of a 12-hour shift! Well done staff, as you do a hard job!

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Review of

Wells Lodge Nursing Home

from J O (Daughter of Resident) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed in Wells Lodge Nursing Home on end-of-life care after six weeks in hospital. From the moment she arrived, she has been treated with the utmost dignity by all the very friendly and caring staff who also thoughtfully enquire as to my wellbeing every day I visit. The room she has is
ensuite, clean and spacious with a television and comfortable furniture for visitors. Personal hygiene, food and drinks have been provided as required. My overall experience of her time in Wells Lodge has been extremely positive on all matters and feel her care at this very difficult time has been exemplary.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you so much for your very touching and positive review. Best wishes.


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Review of

Cornerways Residential Home

from C H (Daughter-in-law of Resident) published on 26 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be more happy with the care we have received. The manager has been so supportive of us throughout this transition. Being a family member of someone with dementia is an extremely emotional ordeal. Cornerways have gone over and beyond to support us as a family. We were offered the chance to
paint my Mother-in-laws bedroom to make her feel more comfortable which has been done for her. Cornerways staff have been so patient and understanding and have always been very approachable and welcoming. We as a family know that our Mother-in-law is receiving the best possible care we could ask for as a family. Her grandchildren have recently visited her and they all had a brilliant experience visiting Cornerways. They have always been very supportive, I personally have had a brilliant relationship with the manager. She's approachable, and down to earth and I could see from day one of my Mother-in-laws residency that she has an outstanding relationship with the residents. They trust her and as a family we are entirely grateful

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Review of

Cornerways Residential Home

from Christine H (Regular Volunteer) published on 26 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly atmosphere and the staff are always encouraging residents to do activities, the manager is always very supportive and can always be approached. And always has time for the residents and staff.

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Review of

Wells Lodge Nursing Home

from Gillian C (Respite Resident) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just stayed here for a week of respite care whilst my daughter was away. I was somewhat apprehensive and anxious as I had never stayed in a residential setting before, there was no need! My well-decorated spacious room with a door to the garden reassured me immediately. The staff were kind and
realised my anxieties immediately dealing with me in a professional caring way. I felt calm and reassured in their presence and that nothing was too much trouble for them. I was very lucky to be in such a compassionate and caring environment.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you so much for your wonderful review. Much appreciated and delighted you enjoyed your stay.


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Review of

Wells Lodge Nursing Home

from S S (Resident) published on 11 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Team are very good in everything and the food is great as an ex-chef myself.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Delighted that you are happy to give us a five-star review! Thank you.


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Review of

Wells Lodge Nursing Home

from M C (Sister of Resident) published on 7 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and willing to help with whatever we ask them. The care they give to my brother is wonderful and he is so very happy here.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you for your 5-star review. Much appreciated.


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Review of

Wells Lodge Nursing Home

from D S (Daughter of Resident) published on 29 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at Wells Lodge whatever their roles are very friendly and kind, always welcoming and cheerful. They are very approachable and take time to discuss any concerns and keep the family informed and updated on all aspects of mum's care. It is a happy place and every week different activities
are planned. I feel that mum is being well cared for now in Wells Lodge.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

I am so pleased that you feel so happy with Wells Lodge. Thank you.


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Review of

Wells Lodge Nursing Home

from Jeanette E (Cousin of Resident) published on 28 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly and happy. The care they give to my cousin is wonderful. Were always made very welcome by all the staff.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you for awarding us a 5-star review.
Much appreciated.


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Review of

Cornerways Residential Home

from Jon S (Son of Resident) published on 27 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now 95 and has spent the last year at Cornerways Residential Home. Although a little forgetful, she still has a sharp mind and great sense of humour. The care that she is receiving continues to be exemplary. The staff are truly wonderful, ensuring that she has all of the comforts of home.
This is her home and she is surrounded by her new extended family. Her family and friends can call or visit at any time and are always greeted with a smile. Nothing is too much trouble. Mum and I would like to give special mention to the following for their kindness, care and professionalism: The manager, who runs this tight and efficient ship, and eight other staff members. I highly recommend Cornerways as a safe and secure haven for loved ones.

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Review of

Cornerways Residential Home

from Christine S (Niece of Resident) published on 24 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management go above and beyond to support and assist residents in their care.
Our auntie loves being at Cornerways and enjoys a wide range of activities provided by the staff.
All residents are given nutritious, healthy, balanced meals, freshly cooked by a chef every day.
100% the best
residential home.

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Review of

Wells Lodge Nursing Home

from Melissa G (Daughter of Resident) published on 7 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we feel very lucky to have found a place for our dad at Wells Lodge. Our dad was a resident for the past 7 months until his recent death.
Our dad was a very independent man. So going into a nursing home was a very difficult transition for him.
From the start, he was made to feel extremely
welcome. All staff treated my dad with love, care and kindness. Nothing was too much trouble. Which made the transition for him easier.
Our dad had a lovely room overlooking the garden, where he loved to look at the wildlife.
As a family we are very grateful to all staff, we couldn't have asked for more. Everything the staff did was very much appreciated by us all.
A big thank you to you all.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you so much for such a detailing and generous review.
Best wishes.


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Review of

Wells Lodge Nursing Home

from N O (Friend of Resident) published on 17 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Wells Lodge Nursing Home treated our friend residing there with general respect and dignity. Very friendly to us helpful and willing to please. Did all they could to make his stay there as comfortable as possible. I would very much recommend this home to anyone.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you so much for giving us a 5-star review. Best wishes.


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Review of

Wells Lodge Nursing Home

from J O (Friend of Resident) published on 13 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the nursing home very friendly and a pleasant environment. The staff are always caring, polite and extremely kind.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you for your 5-star review, very much appreciated.
Best wishes.


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Review of

Wells Lodge Nursing Home

from Avyona C (Next of Kin) published on 5 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 'surrogate' Mum has been in Wells Lodge Nursing Home since January and is very happy there. She tells me that she ought to rent a room there as she'll struggle to cope when she goes home as she is looked after so well. (She's not aware that she can't go home and is confused about where she lived
when married and when she was a child). Her room is lovely and overlooks the garden, which is perfect for her as she loves watching the wildlife.
The home is cosy and 'lived in,' scrupulously clean and most welcoming, as are the staff. At the first signs of any health problems, I am always contacted and kept up to date. The two senior nurses always have time for me and answer any questions honestly, which is much appreciated.
The food always looks wholesome and appetising, which is most important to me as Mum still has a reasonable appetite.
Management runs a happy ship, which is obvious by the attitude of all staff and makes me grateful that Wells Lodge was recommended to me, thank you to all.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you for this very comprehensive review. I am so pleased that you and your mum are so happy.
Best wishes.


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Review of

Wells Lodge Nursing Home

from Sara A (Daughter of Resident) published on 14 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider ourselves fortunate that Wells Lodge Nursing Home had a vacant room when we needed one. From walking in the front door I knew that this was the place for my Mother. Staff are friendly, whilst being professional, and the ambience is that of a large family home. It is not an easy task placing
one of your parents in permanent care, so I am very grateful to all the staff for their care and support. The room my Mum has is bright and a good size. She has to be nursed in bed and there are never any "bad smells" which I think is testament to the excellent care that she is given. Top marks all around.

Reply from Paul Burns, Director at Wells Lodge Nursing Home

Thank you so much for your 5-star review.
So glad you are happy.


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Awards / Recognitions (0)

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Frequently Asked Questions about Merryhill Care Ltd

How many Care Homes does Merryhill Care Ltd own?

Merryhill Care Ltd own 2 Care Homes.

Which Merryhill Care Ltd Care Homes have the highest review score?

Wells Lodge Nursing Home & Cornerways Residential Home have the highest review score.
Merryhill Care Ltd in Kent

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