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Care Home Owned by Ridge Care Group Ltd in Surrey

  • Care Home Owned by Ridge Care Group Ltd in Surrey

Ridge Care Group Ltd Locations in Surrey (1)

 

1 Care Home owned by Ridge Care Group Ltd in Surrey

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Fircroft

114 Ladbroke Road, Redhill RH1 1LB 

8.7 2 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 18 Rooms

Ridge Care Group Ltd Reviews in Surrey (2)

Reviews Posted for members of Ridge Care Group Ltd

Overall Experience

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Review of

Fircroft

from T A (Daughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cara and her team are amazing the care and compassion they have given my mum is amazing they call me on updates and care for her day in day out
I know my mum is being cared for and the manager has gone above and beyond thank you.

Reply from Cara Wells, Home Manager at Fircroft

Thank you so much for your wonderful review. We are happy to hear that you and your mum are having a positive experience at our care home. If you ever have any further feedback or require assistance, please do not hesitate to get in touch. Once again, we are truly thankful for your kind words


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Review of

Fircroft

from Gretta M (Sister of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother, now aged 68, was born with Downs Syndrome, learning disabilities and latterly diagnosed with Alzheimer's. He was transferred to Fircroft Care Home after an unsatisfactory placement at a Care Home in Caterham. He stayed at Fircroft for almost 2 years and moved to a smaller home last week.
The care he received at Fircroft was exceptionally good. They understood his needs and the care he received there was second to none. From the Manager to all staff, they went above and beyond what is required in caring for adults with multiple health challenges. As a family we were in awe of how they dealt with the many challenges presented in the 2 years my brother spent at Fircroft. A business is only as good as the staff it employs. The staff at Fircroft are some of the best I have come into contact with. Caring, encouraging, empathetic, funny and anxious to bring out the very best in the people in their charge.

Reply from Cara Wells, Home Manager at Fircroft

Thank you so much for your kind words and for taking the time to share your experience. We are truly grateful to have been able to care for your brother over the past 2 years. It has been a pleasure to be a part of his journey, and we are very delighted to hear that your experience with Fircroft Home has been positive. It is very heart-warming to be assured that our efforts have made a positive impact on your brother, and we are extremely happy that you felt supported during this time too. Wishing you and your family all the best.


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