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Care Homes Owned by Viomar Care Homes Ltd

8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Viomar Care Homes Ltd

Viomar Care Homes Ltd Locations (2)

 

2 Care Homes owned by Viomar Care Homes Ltd

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The Old Vicarage Residential Home

Vicarage Road, Tean, Stoke-on-Trent ST10 4LE 

9.3 24 reviews
"I would have not hesitation in recommend this care home to family members looked for a suitable place where their loved ones would be…"   Read all 24 reviews
Location Type Care Home

The Old Vicarage Residential Home in Stoke on Trent gives residents and their families peace of mind. Operated by Viomar Care Homes Limited, the care home cares for up to 15 people who need support with physical disabilities, frailty or dementia.… Read more about The Old Vicarage Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 15 Rooms from £850 / week
The Haven

218 Worcester Road, Droitwich WR9 8AY 

8.3 15 reviews
"My parents are well looked after at The Haven. They have good meals and plenty of fluids. The staff treat the residents as they would…"   Read all 15 reviews
Location Type Care Home

The Haven is a care home that has been carefully adapted to give a home from home atmosphere whilst offering all the comforts needed to support active later life. There is also an attractive garden which is the ideal spot for a cup of tea and a good… Read more about The Haven

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 17 Rooms from £800 / week

Viomar Care Homes Ltd Reviews (39)

8.8
Viomar Care Homes Ltd has a Group Review Score of 8.8 (8.764) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Viomar Care Homes Ltd must have a Review Score.

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Review of

The Haven

from K L (Daughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents are well looked after at The Haven. They have good meals and plenty of fluids.
The staff treat the residents as they would their own families. They often go above and beyond to care for them.
The Haven is aptly named for any elderly person looking for residential care.

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Review of

The Old Vicarage Residential Home

from M P (Friend of Resident) published on 15 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would have not hesitation in recommend this care home to family members looked for a suitable place where their loved ones would be needing a new home in which they would feel welcome, looked after, cared for and their needs and wants catered for.

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Review of

The Old Vicarage Residential Home

from Susan S (Daughter of Resident) published on 18 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On visiting Mum, staff are always very friendly and approachable. Nothing is too much trouble for them. Mum is always very comfortable and generally appears happy and settled. Mum's wishes are taken into account and no pressure is put on her to do anything she is not comfortable with.

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Review of

The Old Vicarage Residential Home

from J J (Daughter of Resident) published on 18 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident for some years now and is very happy living where she calls "home". She has capacity to live a happy and healthy life which she has always been encouraged to do by the wonderful staff.
She enjoys being independent as far as possible and any help she does require is given
with care and consideration.
At all times, my sister and I, who live at a great distance from Mum and cannot visit frequently, are always welcomed warmly. We are kept in touch with Mum's health and well-being on a regular basis, which is supportive and reassuring. We feel part of the team/family.
Mum finds her surroundings warm, comfortable and convenient but it is the staff who make her feel safe and happy. She also enjoys access to the garden area, when the weather permits, and being taken out for a walk to the village shop or joining in with a local knit and knatter group. She is well-supervised and enjoys the opportunity to talk to others.

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Review of

The Old Vicarage Residential Home

from Fay K (Daughter of Resident) published on 18 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at The Old Vicarage Residential Home for over two years and is very happy. She has dementia and the staff treat her in a professional, caring and respectful manner. As her family, we have complete peace of mind knowing that she is warm, well-fed and groomed and never lonely.

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Review of

The Old Vicarage Residential Home

from Geoff Y (Son of Resident) published on 16 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care Mum is getting. It is a very caring place to live, and the staff go all out to see to her needs and requests. We have peace of mind now, knowing she is safe and well cared for.
We feel that because it is a relatively small home with only 15 residents, they get more
one-to-one attention. She is quite confused most of the time due to her condition, but that is well understood by the staff, who strive to reassure her concerns and worries.
She is a person who likes her own company and, therefore, likes to be in her own room, but does, however, spend some time with others in the lounge and dining room.
Overall, we could not be more satisfied.

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Review of

The Haven

from Penny D (Daughter-in-law of Resident) published on 8 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91 year old Father-in-Law is currently a resident at The Haven after it became clear he needed care and was no longer safe living in his own home. It was important we found the right care home for him and one that specialised in dementia care. After having previous experience of a loved one being
in a large care home, we decided we wanted dad to be in a smaller home and one that would feel less impersonal.
I have to say The Haven has been an excellent choice. Dad is receiving quality care from the professional, knowledgeable, kind and sensitive staff. Nothing is too much trouble and whenever we have phoned to check how dad is, whoever answers the call is friendly and is able to give an update on dad without having to liaise with other staff members. We are also able to speak with him on the telephone. When we visit, dad is happy and we can see he is being looked after to a high standard.
If you are looking for a care home which is small and has a family feel, I would recommend The Haven.

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Review of

The Old Vicarage Residential Home

from Margaret H (Daughter of Resident) published on 14 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of The Old Vicarage Residential Home for several years now. She celebrated a milestone birthday there in 2021. With the consistent care of the staff of The Old Vicarage, she continues to thrive. In February 2023 an article appeared in a newspaper about people of 100 years
and more in which my mother was featured. The staff facilitated the phone interview with the journalist and have read the resulting article to her. My mother has a sense of pride in her life’s achievements, with a strong emphasis on helping others.
The staff of The Old Vicarage Residential Home play an increasingly important role in my mother’s care for which I am most grateful. Because I live overseas, the regular phone contact with my mother which involves a staff member assisting my mother with the phone each time I call has been invaluable. The staff always treat my mother with dignity, kindness and an appreciation that The Old Vicarage is truly her home.

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Review of

The Old Vicarage Residential Home

from M C (Son of Resident) published on 10 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mum moved to The Old Vicarage I was very pleased with and reassured by the standard of care she received from day one.
The staff were amazing going out of their way to make Mum feel cared for and loved.
The food was always very good and varied. My wife and I were invited to have
Sunday lunch with Mum and found the experience and food to be truly excellent.
In early December 2022 my mum's health deteriorated and the staff were outstanding in their care and comfort of my mum in the last weeks before her passing. But also the support and kindness they showed to myself and my family during this difficult and very sad time was outstanding.
I would recommend The Old Vicarage to anyone wanting their relative to be loved and cared for.

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Review of

The Old Vicarage Residential Home

from Kay B (Daughter of Resident) published on 8 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My darling mum lived at the old vicarage for almost two years before she passed away in October 2022. I cannot fault the care and attention that she received from all the team including care staff, cooks and cleaners, who are led by a very professional and caring manager.
I visited Mum on a regular
basis and Mum always spoke about the carers in a positive way, she commented that they were lovely to her. Mum had a good appetite and although the home provided a nutritious delicious hot dinner and pudding every day she wanted hot food at tea time, it was never a problem there was always a choice and toasted cheese was frequently served to Mum which she loved!
In the last few weeks of her life, Mum deteriorated significantly, I was worried as Mum required more care during this time, the team really stepped up and with minimal support from the district nurses they met Mum's needs with compassion and professionalism and I will always be grateful to the manager and her team.

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Review of

The Old Vicarage Residential Home

from A L (Friend of Resident) published on 1 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my friend has received since she moved into this The Old Vicarage Residential Home. She always looks clean and tidy and she tells me that the staff are all very kind. The care home manager is quick to respond to any questions or concerns that I have, and I am always welcomed
when I visit.

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Review of

The Old Vicarage Residential Home

from D S (Daughter of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into The Old Vicarage in May 2022 following a stroke when she was unable to manage in her own home. We as a family were quite worried about this - however, we were soon reassured and Mum settled in very well within two weeks. It is a lovely friendly environment, being quite a small residence
one feels the personal touch.
Mum is very happy living there. She constantly tells me how well she is looked after and reports that meals are delicious. It has been a weight off our minds knowing she is happy and well looked after. The staff and manager are always available for a discussion and are very approachable. We wouldn’t hesitate to recommend The Old Vicarage to anyone looking for a warm and welcoming home.

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Review of

The Haven

from Ashlea S (Power of Attorney of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently a dear friend went into care at The Haven, the staff are very friendly and look after the residents as if they were their own family, a first class service is provided and the residents are always put first, highly recommended

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Review of

The Haven

from Angela S (Daughter of Resident) published on 27 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in The Haven for twelve months before sadly passing away.
She was at her happiest while there, the staff were caring, compassionate, loving and were always there for the families of residents too.
The staff always offered refreshments on arrival to visit Mum.
In her last few days, they
offered food and refreshments whilst I was there.
I couldn't have hoped for a better care home.

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Review of

The Haven

from J M (Daughter of Resident) published on 2 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing the right care home for a parent is a really difficult decision. However, I shopped around and visited many. The Haven meets care for dementia and nursing residential needs, in a small family atmosphere with a really dedicated team of staff who enjoy what they do and do it well. Social dining
in the large conservatory is encouraged and works so well for the residents! The garden is colourful and mum loves the food, the garden, her en-suite room and the staff. Mum has made friends despite a language barrier, and the extra effort by the staff is exceptional. I highly recommend this home for residents or new staff looking for a small happy team to join.

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Review of

The Old Vicarage Residential Home

from William S (Nephew of Resident) published on 22 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From first selecting The Old Vicarage for my uncle, we have felt highly confident that all his needs were continuously being met and regularly being assessed with interaction with the family and the senior care staff. Even during COVID, the home kept the family updated, which at times, must have been
stressful for the staff and difficult for the residents to understand, but there was always a regular update. At the times when we were allowed to visit, taking all COVID precautions, we were made welcome and always given privacy to talk. The room was always warm and clean and we were satisfied and grateful that our uncle was in the best possible place. From the cleaners to the manager, we congratulate you.

Reply from Robbie Sookoo, Director at The Old Vicarage Residential Home

Bill, it goes without saying that we treat and consider our residents and their relatives, as part of the Old Vicarage family. I'm glad that we were able to look after your uncle as he brought joy and laughter to our home. Your kind comments are really appreciated.


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Review of

The Old Vicarage Residential Home

from Sue D (Daughter of Resident) published on 18 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Old Vicarage is run in a manner that is very personalised to the resident. The manager is most approachable and knows her residents and their needs really well, and she strives to ensure those needs are met as best as possible. The staff are always pleasant and friendly, and very patient towards
my mother. My mother became unable to live independently during COVID lockdowns and yet the manager made arrangements to ensure her admission safely and with little to no trauma for my mother. I have every confidence in the health and safety regime at The Old Vicarage and am forever really grateful for the care that my mother receives there. I recommend The Old Vicarage for its homely care and I have great confidence in the systems and protocols that are in place.

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Review of

The Old Vicarage Residential Home

from Russell A (Son of Resident) published on 17 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at The Old Vicarage for the last two months. During this time she has had enormous change, the most important being the loss of her husband and rock of over 66 years last month. We encouraged mum to make this enormous transition with many concerns. Mum had been diagnosed with Vascular Dementia
over five years ago and her happiness, safety, and quality of life were my father's, my sister's, and my concern. Having cared for mum at our home for several weeks after my father’s broken hip it became obvious it was not the way forward. My mother is now safe, well looked after, and cared for at the highest level. Despite everything I have no hesitation in saying she is now truly happy. She talks about The Vicarage as being ‘Home’. All I can say to the management and staff is ‘thank you’.

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Review of

The Old Vicarage Residential Home

from Sue H (Next of Kin) published on 14 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend had been at the home for over six years until she passed away earlier this month. Since the new owners have been there, many improvements have taken place including redecoration. The home has a friendly atmosphere and the staff are very caring. My friend was always treated with great
professionalism and dignity. Each time her needs changed, the staff went out of their way to accommodate them and make her feel comfortable. Even when she wasn't too well, they could always make her smile. We were made welcome each time we went to visit and kept informed of any changes in her health. I am sure anyone thinking of their relative coming to stay here would be very pleased and reassured of an excellent standard of care.

Reply from Winsome Sookoo, Director at The Old Vicarage Residential Home

Thanks for your kind words. As a Care Provider we do strive to deliver an excellent service.


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Review of

The Old Vicarage Residential Home

from Jane P (Respite Resident) published on 22 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We had to put my dad into The Vicarage for a week in June for respite to give my mum a well-needed rest to recuperate. It was the first time we have done this and as a family, we felt so guilty and unsure but my goodness, we really need not have been. The staff are fantastic, they took the time out
to spend time with Dad, chatting with him, sitting with him and just generally looking after his every need and explained everything that was going on with him. They even gave us some ideas to help not only Dad, but us with his dementia. They honestly are worth their weight in gold and I cannot praise them enough. If we have to have more respite in the future, then I know we will be looking at getting him booked into here again. Thank you, thank you, thank you to each and every one of the staff.

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Awards / Recognitions (0)

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Frequently Asked Questions about Viomar Care Homes Ltd

How many Care Homes does Viomar Care Homes Ltd own?

Viomar Care Homes Ltd own 2 Care Homes.

Which Viomar Care Homes Ltd Care Homes have the highest review score?

The Old Vicarage Residential Home & The Haven have the highest review score.
Viomar Care Homes Ltd in Staffordshire Viomar Care Homes Ltd in Worcestershire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Viomar Care Homes Ltd to verify any information. View our terms and conditions.