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Care Home Owned by Viomar Care Homes Ltd in Worcestershire

8.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Viomar Care Homes Ltd in Worcestershire

Only the locations & reviews in Worcestershire for Viomar Care Homes Ltd are showing below.

View the details of all 2 locations (with 39 reviews) owned by Viomar Care Homes Ltd

Viomar Care Homes Ltd Locations in Worcestershire (1)

 

1 Care Home owned by Viomar Care Homes Ltd in Worcestershire

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The Haven

218 Worcester Road, Droitwich WR9 8AY 

8.3 15 reviews
"My parents are well looked after at The Haven. They have good meals and plenty of fluids. The staff treat the residents as they would…"   Read all 15 reviews
Location Type Care Home

The Haven is a care home that has been carefully adapted to give a home from home atmosphere whilst offering all the comforts needed to support active later life. There is also an attractive garden which is the ideal spot for a cup of tea and a good… Read more about The Haven

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 17 Rooms from £800 / week

Viomar Care Homes Ltd Reviews in Worcestershire (15)

8.8
Viomar Care Homes Ltd has a Group Review Score of 8.8 (8.764) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Viomar Care Homes Ltd must have a Review Score.

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Review of

The Haven

from K L (Daughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents are well looked after at The Haven. They have good meals and plenty of fluids.
The staff treat the residents as they would their own families. They often go above and beyond to care for them.
The Haven is aptly named for any elderly person looking for residential care.

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Review of

The Haven

from Penny D (Daughter-in-law of Resident) published on 8 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91 year old Father-in-Law is currently a resident at The Haven after it became clear he needed care and was no longer safe living in his own home. It was important we found the right care home for him and one that specialised in dementia care. After having previous experience of a loved one being
in a large care home, we decided we wanted dad to be in a smaller home and one that would feel less impersonal.
I have to say The Haven has been an excellent choice. Dad is receiving quality care from the professional, knowledgeable, kind and sensitive staff. Nothing is too much trouble and whenever we have phoned to check how dad is, whoever answers the call is friendly and is able to give an update on dad without having to liaise with other staff members. We are also able to speak with him on the telephone. When we visit, dad is happy and we can see he is being looked after to a high standard.
If you are looking for a care home which is small and has a family feel, I would recommend The Haven.

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Review of

The Haven

from Ashlea S (Power of Attorney of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently a dear friend went into care at The Haven, the staff are very friendly and look after the residents as if they were their own family, a first class service is provided and the residents are always put first, highly recommended

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Review of

The Haven

from Angela S (Daughter of Resident) published on 27 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in The Haven for twelve months before sadly passing away.
She was at her happiest while there, the staff were caring, compassionate, loving and were always there for the families of residents too.
The staff always offered refreshments on arrival to visit Mum.
In her last few days, they
offered food and refreshments whilst I was there.
I couldn't have hoped for a better care home.

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Review of

The Haven

from J M (Daughter of Resident) published on 2 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing the right care home for a parent is a really difficult decision. However, I shopped around and visited many. The Haven meets care for dementia and nursing residential needs, in a small family atmosphere with a really dedicated team of staff who enjoy what they do and do it well. Social dining
in the large conservatory is encouraged and works so well for the residents! The garden is colourful and mum loves the food, the garden, her en-suite room and the staff. Mum has made friends despite a language barrier, and the extra effort by the staff is exceptional. I highly recommend this home for residents or new staff looking for a small happy team to join.

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Review of

The Haven

from Julie L (Daughter of Resident) published on 26 October 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved into The Haven in Droitwich in September 2019 and lived there until he died in September 2020. I can say, hand on heart, that it was the best decision that we made.
Dad had dementia and it was getting too difficult to care for him at home. My brother and I looked at a few other care
homes in the area and knew straight away that this was the right place for us. It’s small for a start so all the staff know each resident really well. We received a very warm welcome when we came to look round and this high level of care and consideration never ceased.
Dad was loved and cherished at The Haven by a staff who are kind, respectful, professional, caring and loving. I can’t praise them highly enough.

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Review of

The Haven

from Judith G (Daughter of Resident) published on 10 December 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to write a few words to thank The Haven for the care and love my mum received while she lived there. Mum moved in September 2014 and from day one she was given the time, care and love from all the staff. It was for us as a family so pleasing to know mum was looked after so well, nothing
was ever any trouble for them. Mum passed away in Nov 2018 and right to the end the staff showed what I would say true care even sitting with her in her last hours we could not thank them enough for taking time out and coming to mum funeral showed respect for her and giving us the family their support. I thank you all from the bottom of my heart. I would never have any problems letting any of my family members move into The Haven if they ever needed care.

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Review of

The Haven

from L M (Wife of Resident) published on 29 March 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was very happy enough at The Haven. All the staff were very kind and considerate to him. He found the food ok but never hot enough, always just warm. Overall the staff went out of their way to make his stay pleasant.

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Review of

The Haven

from Liz F (Friend of Resident) published on 17 January 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Haven is a small friendly family run home, which is ideal for confused dementia people, definitely not feeling like a hospital or institution which is often the case. In fact, my friend there told me 'it was a very nice hotel, with friendly staff and excellent food'.
What a great thought to leave
your loved one in a friendly hotel, instead of an institution.

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Review of

The Haven

from K C (Daughter of Resident) published on 28 August 2017

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Up until his recent death, my father had been a resident at The Haven for over four years.
During that time he had received the best possible care from knowledgeable and caring staff. He was always treated with dignity and respect and his safety, well being and general health were a top priority for
all staff. Problems or concerns were dealt with quickly and efficiently by management and communication between myself and the home was always excellent.
Over the years my father enjoyed a variety of activities within the home including gardening, baking, interest table and social events, he especially enjoyed the visits from the 'Music Man'.


Recently the resident's lounges and dining room have been refurbished creating a lovely homely feel for residents and visitors alike.


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Review of

The Haven

from Simon S (Son of Resident) published on 3 July 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who has dementia is a resident at The Haven Droitwich. This is a very local care home specialising in dementia care and is the prefect fit for my mother's needs.
The home is small enough to give a very personal service to my mother and family. Dementia brings many problems with care and the
owner, manger and staff are excellent.

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Review of

The Haven

from Jane J (Daughter of Resident) published on 20 June 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Haven has been providing the most wonderful care for my 92-year-old mother for the past three years. The staff are very caring, kind and well trained and go out of their way to ensure that all my mother's needs both physical and mental are always catered for. The property is well maintained having
just undergone an extensive refurbishment program and all the rooms are all of a good size offering bright, warm and cheerful accommodation for the residents. My mother feels safe and secure at The Haven and particularly enjoys the fantastic home cooked food.

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Review of

The Haven

from Dr Michael C (Son-in-law of Resident) published on 22 May 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-Law was resident at The Haven for over 5 years until she passed away a few weeks ago. We specifically chose The Haven because of its Home-from-Home atmosphere and friendliness. She was well cared for and she particularly enjoyed the home-style cooking. The staff were compassionate
and caring and, when she was able to do so, commented on how happy she was in the home.


I would have no hesitation in recommending this home - I have been required to visit over 200 homes throughout England in a professional capacity and would rank this home in the top 10%.


We would like to thank all the staff for their care and attention afforded to her in her final years.


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Review of

The Haven

from David S (Son of Resident) published on 5 February 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my parents stay at The Haven I was very reassured to know that they were receiving excellent care and attention from all the staff who I felt had the best interests of my parents at heart. All the staff showed genuine warmth and compassion when dealing with my parents at a very difficult time.
The whole family felt welcome when visiting which was a comfort during this difficult period of our lives.

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Review of

The Haven

from Susan C (Daughter of Resident) published on 29 October 2015

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my mum is much happier since being at The Haven for 15 months. All the staff give 100% of not more.

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