Willinbrook in West Yorkshire | 2 Care Homes

Review of
Alderbrook Care Home
from Penny M (Relative of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

My family member has been in Alderbrook for the last six months and the care as been excellent. All the staff are very kind, compassionate and caring and provide a lovely environment for residents. They have also been very kind to us as a family and I enjoy visiting my relative. The home is aways clean

and tidy and the atmosphere is warm and welcoming. The food is good, all cooked on site and always of good standard

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave a review. We are so pleased to hear you rate the care at Alderbrook as excellent and your experience has been filled with kindness, compassion and care. We look forward to the privilege of continuing to care for your family member.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from P B (Son of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

Looked around 5 homes for dad who needs a nursing home now, Cherrybrook was the last one I viewed by far the best facilities are fantastic rooms all rooms all the staff are caring and friendly. I felt at ease as soon as I walked in a really family orientated home the manager is fantastic nothing is

too much trouble.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review. We are so pleased that after an extensive search you found Cherrybrook and your search was concluded. Our dedicated team go above and beyond for our residents and their support networks and we truly appreciate your positive and complimentary feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Alderbrook Care Home
from Elisabeth B (Friend of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

I would highly recommend Alderbrook. The well managed team genuinely cared for my dear friend when she sadly needed end of life care with respect, kindness, thoughtfulness and friendship. The quality of the public areas, lounges and restaurant made visiting a pleasure. Consideration was given to the

smallest of touches which make all the difference. From the onset the team were welcoming and treated everyone as individuals. The nursing medical team ensured my friend's pain management was absolutely appropriate. All the team communicated so well with each other which gave me the confidence that you were in safe hands.
The housekeeping team were a delight and certainly kept everything to a high standard. I cannot thank the team enough for all they did in what was a very difficult and challenging set of circumstance. Thank you.

Reply from Clare McCourt, Home Manager at Alderbrook Care Home

Thank you for your wonderful feedback, this has been shared amongst the staff team. We are honoured, we were trusted to care for your dear friend who will be missed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Alderbrook Care Home
from S G (Wife of Resident) published on 14 February 2025

Submitted via Website • Report

Overall Experience

My husband has been at Alderbroke for 6 months. When he entered he could be difficult but the excellent staff always had patience and did their utmost to treat him with dignity and respect. All the staff from managers to housekeepers are so friendly to visitors and deal with any questions promptly.

The food is excellent, especially the baking!
The rooms are large and they have welcomed some of my husband's paintings from home.
I feel confident that my husband is in the best place to meet his needs.

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave such a wonderful review. We are delighted at your 5-star rating and kind words. The team at Alderbrook are extremely dedicated and will be proud to receive such feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from Lisa B (Niece of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Lovely rooms. Lovely staff. Great food. Staff will go out of their way to meet any required needs. Friendly and very clean. Always a qualified nurse on duty. Kept up to date with your relatives progress. Feel at peace knowing my uncle is getting looked after well at Cherrybrook Care Home.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review. We are extremely pleased to read your positive feedback and couldn't be happier that you have peace of mind your uncle is being cared for so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Alderbrook Care Home
from V H (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

It was Mum's first time at Alderbrook Care Home and from the initial show round to the end of her respite stay at Alderbrook Care Home, Mum was met with great warmth and friendliness by the receptionist, care staff and registered nursing team, which connected her to feeling comfortable and not anxious.
The

care Mum received was very good, nothing was too much trouble and I felt reassured that she would be well taken care of. Staff were understanding of and able to manage any awkward dementia behaviour. Arranged visitor's feedback was that Mum was always comfortable, tidy in appearance and cheery. A clean, well-presented ensuite bedroom with good facilities. Cosy lounge and dining area with a calm interior decor. Good menu choices served her diabetes. A lovely care home that meets the needs of the individual in a modern, caring and safe environment. Thank you.

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave a review. We are so pleased to read your complimentary feedback and that Mum's stay was such a success. We look forward to welcoming Mum again in the future should she require any further respite.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from L B (Godson of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

Very clean and spacious care home with excellent staff. Food very good and well presented.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review for Cherrybrook. We are extremely pleased to receive 5 stars in all areas and your complimentary feedback. It's extremely rewarding to receive such positive comments and we are delighted your experience has been such a success.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from S B (Husband of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

I found Cherrybrook Care Home caring, friendly and professional. The staff are kind and helpful. The bedrooms are spacious with an ensuite and the food is excellent.
I would recommend this care home as they have looked after my wife and made her stay there a happy one.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review for Cherrybrook. We are delighted to receive such positive feedback and thank you for your recommendation. Happy New Year!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from Sam W (Friend of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

Best care home ever, cant fault at all. Staff are amazing and always very helpful.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave us a review. We so appreciate your kind words and 5 star rating.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Alderbrook Care Home
from Kate B (Daughter of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

The team at Alderbrook are truly amazing. The care, compassion and respect every member of your team provides, to not only the residents, but the families and each other, is a credit to you and your management team.
When my mother came to Alderbrook, I was unsure how long we would have her in our

lives but with the unequivocal constant care your team provided "she woke up". The care provided to the residents, I believe to be consistent, with each resident treated with the utmost dignity and respect.

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave Alderbrook such a wonderful review. It is very satisfying for the team to receive such high praise for the dedicated service they deliver. We are delighted your experience has been so positive and the impact on your mother has proved to be so beneficial.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Alderbrook Care Home
from T H (Son of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience

The staff have treated Dad with respect and compassion and maintained his dignity. The facilities are welcoming and homely and Dad has settled here.
The residents have a range of needs and the staff seem attentive to these.
They have responded to concerns raised and tried to meet the needs of our

family as well as Dad himself.

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave a review. We are very happy to read your experience has been a positive one and that you have such complimentary feedback to share about the team. Our care and support extend beyond our residents as we appreciate how important residents' families and support networks are.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from Jean W (Next of Kin) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience

On my first impression it was wow, every ones of the staff are very lovely and polite. That's from the manager downwards are all great, nothing is too much. The resident I have in there is very well looked after by everyone and treated with the utmost respect and I cannot thank them enough. I would

and will recommend Cherrybrook Care Home to any and everyone. Not only does everyone look after the residents, they also look after the visitors too. (Lovely coffee)

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review and for your 5* rating! We are so pleased that your interactions with the team at Cherrybrook have been positive and for your future recommendations. The team at Cherrybrook go above and beyond to ensure the best care is delivered to everyone that comes through our doors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from J M (Mother of Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

Staff were efficient and friendly. Manager was hands on. Care given is top rate. Overall, there is a welcoming atmosphere given by our first impression of the building and surroundings.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review as all feedback is extremely important to us. We are delighted your first impression of Cherrybrook has been positive and you found the service to be friendly and efficient with top rate care delivered.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from Trevor B (Husband of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience

This care home is a modern, and is luxuriously furnished. My wife came for a respite stay, her bedroom was a lovely en-suite. She has been well looked after and has been very happy for her stay. The home is very clean. All the staff are lovely, kind, very helpful and caring. I hope that she will be

able to stay here in the future.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave such a glowing 5* review. We're delighted to hear your wife's respite stay was a success and she was happy during her stay. The team at Cherrybrook strive to deliver the best standard of care and ensure all our residents and visitors have a positive experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Alderbrook Care Home
from H S (Daughter of Resident) published on 9 October 2024

Submitted via Website • Report

Overall Experience

I can't speak highly enough of Alderbrook. From the moment we walked through the doors, we felt at ease knowing that Mum would be in capable and caring hands. The staff are incredibly warm, professional, and attentive, always going above and beyond to ensure the residents feel comfortable and at home.
The

facilities are clean, well-maintained, and thoughtfully designed to meet the needs of every resident. We were particularly impressed by the range of activities provided, which keep residents engaged and active, both mentally and physically. It's clear that the staff are dedicated to fostering a sense of community, making it more than just a care home, it's a true family environment. We also appreciate how well they keep us informed of any updates and how responsive they are to any concerns or questions we may have. Knowing that our loved one is receiving such personalized and compassionate care brings us great peace of mind.
Thank you, Alderbrook for everything you do!

Reply from Lorraine Shannon, Business Development Manager at Alderbrook Care Home

Thank you for taking the time to leave Alderbrook such a positive and fantastic 5* review. We are so pleased that your experience has been both reassuring and professional. The team are totally dedicated, as you have acknowledged and do a fabulous job of delivering the highest standard of care as well as delivering a nurturing, engaged and stimulating environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from D S (Daughter of Resident) published on 4 October 2024

Submitted via Website • Report

Overall Experience

Highly recommend this care home, my dad is here after having a stroke and the staff can't do enough for you. Always asking if we ok or want a drink. My dad is well looked after always clean, as he is bed bound they keep checking on him to see if he's ok. Rooms are lovely and en suite. The food is brilliant

can't fault it at all. The manager is lovely.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review. We welcome all feedback and to receive such a positive 5* review has made our day! We are so pleased that your experience of Cherrybrook has been nothing but excellent and appreciate your recommendation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cherrybrook Care Home
from A B (Son of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience

My mum came in for respite due to a fall.
The care my mum has received was first class all the staff are polite and caring. Mum loves the food.
The building is very welcoming and spotless and fresh.
I would recommend the home to anyone.
Keep up the brilliant work.

Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home

Thank you for taking the time to leave a review. We welcome all feedback and we are delighted your experience was 5* and so positive. Thank you for your recommendation from all the team at Cherrybrook.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Alderbrook Care Home
from Gary L (Son of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience

Besides being a lovely place the staff are excellent and genuinely care about the residents. They also have empathy for the visitors and make them most welcome.
The room my mum is in is very comfortable and well set out. I also like the lounge area being separate from the dining area and also the additional

lounge.

Reply from Clare McCourt, Care Home Manager at Alderbrook Care Home

Thank you for your review and kind words about Alderbrook Care Home. Our team are fond of your mum and happy to hear your positive feedback on the facilities and the empathy of our staff. Feedback on our lounge and dining areas, food and drink, and overall care is invaluable. We strive to provide a welcoming and supportive environment for our residents and their visitors, and your recognition means a lot to us. Thank you for your support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Alderbrook Care Home
from Timothy P (Resident) published on 15 May 2024

Submitted via Website • Report

Overall Experience

The care workers at Alderbrook are very patient, kind, helpful and supportive. In addition, the food is freshly prepared by the chef and is very good. The rooms are very comfortable and are well maintained and looked after.

Reply from Clare McCourt, Care Home Manager at Alderbrook Care Home

It's our top priority to make sure you feel cared for, supported and valued here at Alderbrook - we are so pleased to know that you're happy here. The kitchen team will also be delighted to know that their food is being enjoyed. Thank you so much for this review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Alderbrook Care Home
from J B (Friend of Resident) published on 18 March 2024

Submitted via Postal Card • Report

Overall Experience

Wonderful care, very responsive. Excellent food, homecooked!
Alderbrook is very comfortable, clean and welcoming. The staff are very caring and friendly, nothing is too much trouble.
I would highly recommend Alderbrook.

Reply from Clare McCourt, Care Home Manager at Alderbrook Care Home

Thank you for taking the time to write this review. We're very proud of our comfortable and welcoming home and our brilliant team, so it's great to get reviews like this which show the positive impact that they have.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Willinbrook in West Yorkshire

Willinbrook Locations in West Yorkshire (2)

Willinbrook Reviews in West Yorkshire (20)

Alderbrook Care Home

Cherrybrook Care Home

Alderbrook Care Home

Alderbrook Care Home

Cherrybrook Care Home

Alderbrook Care Home

Cherrybrook Care Home

Cherrybrook Care Home

Cherrybrook Care Home

Alderbrook Care Home

Alderbrook Care Home

Cherrybrook Care Home

Cherrybrook Care Home

Cherrybrook Care Home

Alderbrook Care Home

Cherrybrook Care Home

Cherrybrook Care Home

Alderbrook Care Home

Alderbrook Care Home

Alderbrook Care Home

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers