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Care Homes Owned by Caring U K Group in Lancashire

9.3 Group Review Score (the average from all locations with a review score)

Caring U K Group Locations in Lancashire (2)

 

2 Care Homes owned by Caring U K Group in Lancashire

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The Spinney Nursing Home

16 College Road, Upholland, Skelmersdale WN8 0PY 

9.8 20 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 35 Rooms
Nelson Manor Care Centre

247 Barkerhouse Road, Nelson BB9 9NL 

9.6 72 reviews
  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 70 Rooms

Caring U K Group Reviews in Lancashire (92)

9.3
Caring U K Group has a Group Review Score of 9.3 (9.313) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring U K Group must have a Review Score.

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Review of

Nelson Manor Care Centre

from L F (Cousin of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has been bed bound for the last 8 years, unfortunately and is unable to participate in activities and socialise. Recently she does not seem to be very happy and gets very confused. She used to enjoy the banter with the staff but now seems to be lonely. She also needs help with feeding and
drinking.

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Review of

Nelson Manor Care Centre

from E B (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nelson Manor is a very professional place. Residents are well looked after and the staff are respectful and courteous. Rooms are well equipped and are kept clean and tidy at all times. The food is nutritious and prompt. The staff work hard for their residents. I only have 1 negative comment to make,
some staff/bank staff have poor English, this at times makes communication difficult for residents seeking help.

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Review of

The Spinney Nursing Home

from Malcolm M (Son of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff (all) from kitchen staff, cleaners, carers and office staff are all friendly, they work as team not individuals. I have nothing but praise for how the care home is looking after my mother, it puts my mind at ease knowing how well Mum is being cared for, especially having dementia. Would recommend
to anyone.

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Review of

Nelson Manor Care Centre

from J H (Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made me and family very welcome.

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Review of

The Spinney Nursing Home

from Kenneth W (Son of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in The Spinney for several years. I have always been completely satisfied with the care and attention she has been given. All of the staff are excellent and very caring, in dealing with my mothers needs both mentally and physically. And keep me informed when necessary.

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Review of

The Spinney Nursing Home

from M S (Wife of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care and attention of my husband nothing too much trouble, all carers lovely and do a lot to keep him happy.

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Review of

Nelson Manor Care Centre

from Helen W (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nelson Manor has been a great help. They looked after my mum for several years and were excellent with providing her care - particularly as she was a difficult patient. More recently, they have been excellent at looking after my dad who has been at Nelson Manor care home for over a year. The rooms are
spacious and clean with room for a wheel chair and space for guest chairs. The carers have always been great, they put on lots of fun activities and he's really enjoyed going out to the pub. The staff have also gone above and beyond and put on special dinners for him and his friends with white table cloths. The staff treat my dad with kindness and dignity. There are always multiple options of food throughout the day and a special meal can be requested if there isn't anything he would like. Having visited relatives in other care homes in the area I would rate Nelson Manor very highly and reccomended to anyone who needs help for their loved ones.

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Review of

Nelson Manor Care Centre

from Robert D (Son of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great caring people, friendly welcoming environment. My mother has settled in well here and already sees it as her home. The home is well maintained, clean and warm, which is great for my mother. I feel comfortable that mother is being looked after and this puts my mind at ease during challenging times.
The staff are all friendly and professional.

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Review of

The Spinney Nursing Home

from David H (Son-in-law of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my Mother-in-law is exceptional. When her social worker says its the best nursing home what better recommendation? My Mother-in-law is looked after as one of their own. My family are forever grateful for the care she is given.

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Review of

The Spinney Nursing Home

from Susan H (Daughter of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum gets the best care. All the staff are fbulous. She is encouraged and supported to do the things she loves, especially singing Ave Maria and joining in with the activities. The activities coordinator is exceptional and has engaged all residents with a variety of different things to do; summer
fayres, bingo, cinema days, Irish dancing (in which I participate). She has good care and the staff communicate with me on all aspects of her care.

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Review of

The Spinney Nursing Home

from Peter W (Son of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care provided to my mother at The Spinney. She is very settled and I am sure this is due to the care and diligent concern that is shown to her by the staff and management in the home. I am pleased that I am kept well informed of any issues she may have, and this is done without
delay. This is the third home my mother has been in due to closures, etc, and it is by far the best!

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Review of

Nelson Manor Care Centre

from K M (Niece of Resident) published on 1 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt recently went into Nelson Manor the staff who work there are so lovely they have shown her so much kindness and respect from the housekeepers up to the Manager who is so down to earth and approachable. I cannot thank the staff enough for everything they have done and doing for my aunt.

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Review of

The Spinney Nursing Home

from D W (Son of Resident) published on 18 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been in The Spinney now for 5 years her care has been excellent most of the time, and we have seen many staff come and go. But they have all looked after Mum very well.
We have tried a few care homes but it was a weight off our shoulders when she came to The Spinney. Mum is at end-of-life
but she keeps on going, they treat her with respect and care.

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Review of

The Spinney Nursing Home

from John O (Resident) published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I moved into The Spinney Nursing Home I was very afraid of what was to come. How wrong I was. I have been cared for over the seven months I have been a resident. The nurse ensures my medication is delivered at the right time. The carers from the senior staff on the ward are truly caring. I would
recommend this home to anyone for care and understanding.

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Review of

The Spinney Nursing Home

from D S (Daughter of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our parents seem settled in The Spinney. We have no qualms with regard to day-to-day care and meals. However, sometimes there seems to be a lack of communication with regard to some aspects of health needs. For example, Dad has been having trouble with his ears over the last few months. We have made
enquiries with the staff regarding this, we believe someone has been out to see him but we only got to know through Dad. We also feel the matter of clothing needs addressing. We take clothes in for our parents to wear. But they end up wearing other residents' clothes even though they have been tagged.

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Review of

The Spinney Nursing Home

from Michael D (Resident) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My care has been on the whole very good, with rare exceptions, mainly due to breakdown in communication. The length that I have been here shows that on the whole, I am quite content here.

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Review of

The Spinney Nursing Home

from W L (Relative of Resident) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been a resident at The Spinney for 12 months and has received excellent care and attention to his change of circumstances. Thank you.

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Review of

The Spinney Nursing Home

from V F (Resident) published on 20 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience in the home is excellent. The staff are very caring and will help in any way they can. The food is very good.

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Review of

Nelson Manor Care Centre

from Mary N (Friend of Resident) published on 16 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am currently writing this review whilst sitting visiting my friend. The care here is excellent and the staff can not do enough for their residents and visitors. Immaculate, clean and always nice. God Bless.

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Review of

Nelson Manor Care Centre

from Clare G (Daughter of Resident) published on 20 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown during Dad's time at Nelson Manor was wonderful. The staff were caring, professional and would go to any lengths to make sure Dad was comfortable and as content as possible in his final weeks. My sister and I were always made welcome and included in the process and decision-making. I
wouldn't hesitate to recommend Nelson Manor. Lovely staff, lovely management, lovely care - thank you.

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Awards / Recognitions (0)

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