How many Care Homes does East & West Healthcare Ltd own?

East & West Healthcare Ltd own 4 Care Homes.

Which East & West Healthcare Ltd Care Homes have the highest review score?

Meadow View Residential Home , Braeside Nursing Home & Roche Abbey Care Home have the highest review score.

East & West Healthcare Ltd | 4 Care Homes

Review of
Meadow View Residential Home
from Rebecca S (Daughter of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience

My Mum has been in this home for just under two weeks and during that time, the managers are excellent, along with the care team who support her. Nothing is too much trouble and I highly recommend this; thank you again. You all do a fantastic job. Thank you once again.

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Review of
Roche Abbey Care Home
from Dawn S (Daughter of Resident) published on 31 December 2024

Submitted via Website • Report

Overall Experience

My mum has been in the care home for two years now. Everything she needs, she gets. Staff are all brilliant with her, she really gets on with all of them. Food is of good quality. All her needs are catered for and the staff keep all residents occupied, from games to having a singer from time to time.

Last year I was allowed to sit with my mum while she had her Christmas dinner, which was a lovely thing for them to do.
Overall, a brilliant home.

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Review of
Roche Abbey Care Home
from H A (Son of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience

I thought the end of life care was good until my Mother's death. She passed away on a Friday night but I only found out when I went to visit on Sunday morning. In other words the care home did not notify me of her passing.

Reply from Claire Vincent, Registered Home Manager at Roche Abbey Care Home

On behalf of myself and all staff here at Roche Abbey we would like to say we are extremely sorry for your loss, and will miss your mum a great deal. I have checked our records and can see that the 'Next of Kin' we have on record was notified of your mums passing, and can only send our heartfelt apologies that you were not also contacted. As a home we will learn lessons from this to ensure this does not happen again in the future. My door is always open if you wish to discuss further. Kind regards. Claire

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Review of
Braeside Nursing Home
from Debra B (Daughter of Resident) published on 4 April 2024

Submitted via Website • Report

Overall Experience

My Dad had dementia and was taken to hospital. After treatment of an infection he picked up, we were informed that he needed more care than the present care home could provide and were told that Braeside Nursing Home had a vacancy. After reading some of the reviews we were quite concerned however, these

were unfounded. The nursing home is spotlessly clean although a little tired but the staff couldn't do enough for you and actioned (within reason) any requests put to them. They're helpful and cheerful rather than grudgingly carrying out residents'/families' wishes and preferences. As a family, we were overall very pleased with Braeside and its staff.

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Review of
Roche Abbey Care Home
from Donna H (Daughter of Resident) published on 11 March 2024

Submitted via Website • Report

Overall Experience

The care home has a very friendly atmosphere. All the staff are so friendly and very kind to the residents. I have met management, who are very nice and seem to have the best interest in making the home a perfect home for the elderly. As a family, we cannot get over how clean and tidy it is. The decor

is nice, calming, and to a high standard. There are no bad smells whatsoever, and I feel very comfortable that my mum is residing in the home. The home is very secure, with no way of the residents coming to any harm or going missing. I have nothing bad to say about the home.

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Review of
Meadow View Residential Home
from Bev A (Daughter of Resident) published on 9 October 2023

Submitted via Website • Report

Overall Experience

My mum is a resident at Meadow View Home is lovely, always clean and the staff are amazing. I can go to sleep at night without worrying because she is well cared for, I am so glad I chose this home, keep up the good work your all amazing.

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Review of
Meadow View Residential Home
from Anthony F (Son of Resident) published on 15 May 2023

Submitted via Website • Report

Overall Experience

My mother has been in Meadow View Residential Home for just over two years now and has just celebrated her 94th birthday there. I really can't speak highly enough about the care given and the quality of care staff. Absolutely every effort is made to make every day enjoyable for the residents. My mother

quite simply loves being there and will tell anyone who asks that she really doesn't want to be anywhere else. The effort that all of the staff made to make my mothers recent birthday celebration memorable was above and beyond what I could have expected. I wish to thank all the staff at Meadow View for the continued excellent care given to my mother. Thank you all.

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Review of
Roche Abbey Care Home
from Shaz B (Daughter of Resident) published on 17 January 2023

Submitted via Website • Report

Overall Experience

I had the hard decision of finding a residential place for my mum, after a diagnosis of dementia. Whilst fighting Adult Services, with them wanting to send Mum home from hospital with carers, which wasn't safe for her after having a few falls ending up with broken bones.
We visited Roche Abbey along

with others, the warm peaceful feeling and greeting we received from the manager and deputy manager made the decision for us. It's immaculately clean with excellent food.
Now the feeling of knowing Mum is safe and well cared for is such a relief for us as a family, but also for me, they also check on my dad regularly when he visits. He was so lost without her and the staff have involved him so he feels like he is still part of the team caring for Mum. They ask how he is doing on a daily basis.
I will always be thankful to this group of amazing people for giving my mum the amazing care and respect she deserves.
Thank you very much for your hard work and commitment. I would highly recommend Roche Abbey.

Reply from Mickey Hurst, Registered Home Manager at Roche Abbey Care Home

Hello Shaz B,
Thank you so much for your review, Your mum is a wonderful woman and we are considering getting your dad a uniform and a name badge. I will pass on your comments to the team who will be delighted and I agree with you they are amazing at what they do!
Thank you again.

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Review of
Meadow View Residential Home
from Louise E (Daughter of Resident) published on 22 June 2022

Submitted via Website • Report

Overall Experience

My mother was a resident for just short of 2 months after leaving hospital to recover from covid.
I had no say in her placement at Meadow View but we are so glad that she was sent there.
From the very beginning, the staff were kind and professional. They had very little information from the hospital

so asked if I could 'fill in the gaps'. My mother is partially sighted and deaf, as well as having the start of dementia. The staff couldn't have done any more for her. I'm in awe of their patience and kindness. Once they discovered that Mum loved to be outside in the garden, they facilitated it, they thought up inventive ways to keep her occupied and stimulated. Most of all they were incredibly flexible allowing us to visit around our jobs, letting us take her out for the day and even allowing the great grandchildren to visit. The home is very clean and tidy but without being regimented so my mum honestly felt like she was staying in a hotel! I wouldn't hesitate to recommend it.

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Review of
Braeside Nursing Home
from Amy W (Granddaughter of Resident) published on 16 February 2022

Submitted via Website • Report

Overall Experience

My Grandma has recently been a resident at Braeside Nursing Home. The care provided by the staff was exceptional. The staff were caring and kind and treated my Grandma with great respect and dignity. Braeside became a lovely home for her in her final days and months and we could not have asked for better

care. Thank you for everything you did for her. With love from my family.

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Review of
Roche Abbey Care Home
from Karen S (Daughter of Resident) published on 1 November 2021

Submitted via Website • Report

Overall Experience

After living at home for fifteen years mum finally had to go into permanent care and is now ninety-one. This was a big decision to make and a very hard one. The adaptation for both mum and myself was a hard one but I am so relieved and happy that mum has settled really really well and this is down to

the meticulous care and consideration the staff have given.
After a recent meeting with one of the managers about mum's care going forward, I left with feelings of confidence, relief, and good feelings that mum was being extremely well cared for.
Every time I visit mum she is happy and content and has praise for all the staff it is so nice to see.
Important to mum she also always says how nice the food is. No bad observations to make?

Reply from Mickey, Acting Manager at Roche Abbey Care Home

Thank you so much for your lovely review. Your mum is a pleasure, we only spend time in her home when we come into work and she is a joy to be around. Next stop Bridlington!

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Review of
Roche Abbey Care Home
from Sue G (Daughter of Resident) published on 20 September 2021

Submitted via Website • Report

Overall Experience

My mother went for respite care, she really wasn't well and I requested she stay as she has had marvellous care on residential and now on nursing. I would recommend this home, the staff are all friendly and professional.

Reply from Michelle Hurst, Deputy Manager at Roche Abbey Care Home

Thank you for taking the time to review and for your recommendation of our home. Your mother is a wonderful lady who has had us in stitches with her great sense of humour. Thank you again from all the team at Roche Abbey.

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Review of
Roche Abbey Care Home
from Karen H (Respite Resident) published on 12 July 2021

Submitted via Website • Report

Overall Experience

I have just left this fabulous care home after an 11-month stay.
I would highly recommend it.
All the staff are so very helpful and friendly.
The home is kept spotless and your dietary needs are catered for too.

Reply from Julie Hurst, Clinical Lead at Roche Abbey Care Home

It was our pleasure. Good luck and thank you so much for making our job worthwhile. It's lovely to see someone flourish and be able to return back home. We are sure you'll have many adventures to come and although all the staff miss you here at Roche Abbey, you will always be part of our extended family.

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Review of
Roche Abbey Care Home
from Marie W (Friend of Resident) published on 18 January 2021

Submitted via Website • Report

Overall Experience

No rehabilitation for my friend who has been in the home for several months and has had no input whatsoever. No confidence/skill building and basically left to sit on her bed all day.
Flouting of COVID rules, actually allowing a patient to leave the home and then recalling her because she should not

have been let go without negative test results being received!! Thus putting other people at risk.

Reply from Home Manager, Home Manager at Roche Abbey Care Home

Thank you for your review of our service. The service user in question is often included in our homes activities program, they are a member of our menu committee and assist the chef with menu planning. They are assisted to complete forms and answer their own post. Prior to lockdown they were going out for walks with our activities staff and also having weekend visits with family. Unfortunately, external services have not been attending due to the pandemic, but our dedicated team are going above and beyond to make sure all our service users are happy and cared for.

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Review of
Braeside Nursing Home
from Susan R (Daughter of Resident) published on 26 November 2019

Submitted via Website • Report

Overall Experience

My mum is a resident in the EMI unit and has only been there just over a week. She has been in two other homes previously, which were fine but I can honestly say that Braeside is an absolute gem and that is after such a short time of her being here. It is spotlessly clean, Mums room is lovely, all the

staff are extremely friendly and nothing is too much trouble. You are welcome at any time of the day or night and I have been kept up to date with all that is going on with Mum, both medically and personally. The staff are very attentive and I couldn't ask for more than that. They actually appear to be happy working there and I put that down to good management. My dad was a resident four years back and a lot of the staff are still there so something must be right. My uncle, Mums brother-in-law, visited and his first words to me were about how clean Mum looked and he is absolutely correct. No one wants to place a loved one into care but I am so grateful Mum is in one of the best with Braeside.

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Review of
The Mews
from Duncan T (Brother of Resident) published on 31 October 2018

Submitted via Website • Report

Overall Experience

The Mews has been my brother’s home for nine years. During this time he has received care and support from some genuine, kind and professional staff who work extremely hard to make him comfortable. They know his needs and are willing to spend time ensuring he can watch his favourite TV shows, listen

to music and the football!
My brother has had the same nursing staff for many years and they have built a relationship with all of us which gives us great peace of mind.
The Mews has warmth and friendliness, we are always welcomed. A member of the nursing staff attended with my brother to our dad’s funeral ensuring he was looked after and could be involved, this was invaluable to us and our family. My late dad often talked about the staff in glowing terms and their selfless attitude to the care they provide on a daily basis. Whilst The Mews itself is not a fancy establishment, it is filled with knowledgeable staff providing a safe and caring environment for which we are very grateful.

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Review of
The Mews
from John R (Husband of Resident) published on 11 September 2018

Submitted via Website • Report

Overall Experience

My wife only required nursing home care towards the end of her life, and moved to The Mews following a poor experience at another home: what a difference! The staff, from the management down, are extraordinary. They are cheerful, friendly and, most important of all, good at what they do, which is providing

a homely, caring environment for residents and visiting relatives alike. In the short time we were there we were made to feel like family, and the care and attention they put into looking after my wife was exceptional. I cannot sing their praises loudly enough. They made what could have been an extremely traumatic experience, not only bearable, but, in a strange way, almost a pleasure. Thank God I found them in time.

Reply from Martin Donovan, Manager at The Mews

Thank you for your very kind words which will be passed onto all of the staff team, I am sure I speak for all the staff when I say that being trusted to care for people is a privilege. Keep in touch!

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Review of
Braeside Nursing Home
from Krishna H (Daughter of Resident) published on 8 August 2018

Submitted via Website • Report

Overall Experience

My mother is a resident in Braeside. I would recommend highly. The staff are just brilliant and so helpful and lovely. Thank you all for your ongoing support and well done.

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Review of
Meadow View Residential Home
from Andrew B (Son of Resident) published on 16 July 2018

Submitted via Website • Report

Overall Experience

My mother has just completed 2 weeks respite at this care home which we chose following recommendation by friends. We couldn't have been more pleased with the care she received from the staff. As a family, we know the difficulties caring for my mother as she can be challenging, however, the staff couldn't

have done more to put our mind at rest. Always a friendly welcome and knowing she was in good hands too helped my father immensely.

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Review of
Braeside Nursing Home
from Kathryn H (Daughter of Resident) published on 14 May 2018

Submitted via Website • Report

Overall Experience

My Mum has been a resident for over a year now and after settling in very quickly she is still very happy. All the staff do a great job and I feel that they treat residents as they would their own elderly family with respect and dignity.
When I visit the atmosphere is always friendly and I always

leave knowing she is in safe hands which means I have peace of mind.
I recommend Braeside highly.

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Care Homes Owned by East & West Healthcare Ltd

East & West Healthcare Ltd Locations (4)

East & West Healthcare Ltd Reviews (24)

Meadow View Residential Home

Roche Abbey Care Home

Roche Abbey Care Home

Braeside Nursing Home

Roche Abbey Care Home

Meadow View Residential Home

Meadow View Residential Home

Roche Abbey Care Home

Meadow View Residential Home

Braeside Nursing Home

Roche Abbey Care Home

Roche Abbey Care Home

Roche Abbey Care Home

Roche Abbey Care Home

Braeside Nursing Home

The Mews

The Mews

Braeside Nursing Home

Meadow View Residential Home

Braeside Nursing Home

Awards / Recognitions (0)

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