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Care Homes Owned by Highlands Borders Care Home Ltd in Devon

  • Care Homes Owned by Highlands Borders Care Home Ltd in Devon

Highlands Borders Care Home Ltd Locations in Devon (2)

 

2 Care Homes owned by Highlands Borders Care Home Ltd in Devon

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Highlands Borders Care Home

22 Salutary Mount, Fore Street, Heavitree, Exeter EX1 2QE 

6.6 2 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Physical Disability
  • Younger Adults
  • 28 Rooms
Jack Simpson House

North Street, Heavitree, Exeter EX1 2RH 

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 35 Rooms

Highlands Borders Care Home Ltd Reviews in Devon (2)

Reviews Posted for members of Highlands Borders Care Home Ltd

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Review of

Highlands Borders Care Home

from Carole S (Daughter of Resident) published on 10 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Highlands Borders for 7 years and although she had dementia, always said that the carers were lovely. I could see that for myself. She was beautifully looked after. The home always seemed a happy place. The staff were attentive to her needs and always kept me updated. They acted with
professionalism and compassion, always treating her with the greatest respect. I felt so lucky to have peace of mind and the care she received in her final days was exemplary.

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Review of

Highlands Borders Care Home

from L W (Daughter of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My Mum was asked to leave the care home by management because I made a complaint to safeguarding regarding bad falls not being informed and them not knowing how it happened. Residents are left to soil in a bed when they don't have their two main carers to take them to the toilet.
Nails not being clean
and cut to the point it causes a fungal infection. Same evening meal every day with no choice. Staff cannot fault but cannot say the same for management. This care home should be investigated so it does not keep happening.

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Awards / Recognitions (0)

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Highlands Borders Care Home Ltd in Devon

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