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Care Home Owned by Beritaz Care in Dorset

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Beritaz Care in Dorset

Only the locations & reviews in Dorset for Beritaz Care are showing below.

View the details of all 4 locations (with 226 reviews) owned by Beritaz Care

Beritaz Care Locations in Dorset (1)

 

1 Care Home owned by Beritaz Care in Dorset

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Windsor Court Care Home

34 Bodorgan Road, Bournemouth BH2 6NJ 

9.8 51 reviews
"I don't normally write reviews but I felt it was important in this case, as I relied on positive reviews before deciding it was the correct…"   Read all 51 reviews
Location Type Care Home

Set in beautiful gardens, Windsor Court is a warm and friendly residential care home, delivering high quality permanent care and respite care. The home takes a compassionate and understanding approach to the personal care of older people, providing real… Read more about Windsor Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 48 Rooms from £1,200 / week

Beritaz Care Reviews in Dorset (51)

9.8
Beritaz Care has a Group Review Score of 9.8 (9.816) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Beritaz Care must have a Review Score.

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Review of

Windsor Court Care Home

from Shaun G (Son of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't normally write reviews but I felt it was important in this case, as I relied on positive reviews before deciding it was the correct place for my Mother. She has only been in for a couple of weeks but I have to say how impressed I have been with all aspects. There are so many positives, including
the fact that all the staff, from the home manager to the cleaning team, are all very friendly and smiley. Of course their work is challenging but they do it with care and good humour. My mum's room is excellent. Very clean, but most of all safe. I am also impressed with the variety and quality of food. I was visiting one time when they were serving lunch and I was invited to join them! Very good it was too! So all in all very impressed and say well done to the caring staff.

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Review of

Windsor Court Care Home

from Joy B (Daughter of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been at Windsor Court for a week now. Staff have made her feel so welcome into the home and supported her so much with her transition into the new chapter in her life. Mum's bedroom is a beautiful room, lovely and bright and the ensuite is so well equipped. The second floor that Mum
is on has been completely refurbished and is beautiful, bright and homely. We looked at many homes for Mum, and Windsor Court came out on top for us. Mum is enjoying the food and the chef is always willing to help. Mum is starting to join in with some of the activities but early days yet. From what I have seen this home is a very well-run home and most of all Mum is happy.

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Review of

Windsor Court Care Home

from Bryan D (Son-in-law of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What is immediately obvious and of paramount importance was that every member of staff we met was courteous, helpful and smiled. The manager was attentive to any concerns and explained thoroughly company policy and standards. Everyone seemed approachable. The care home itself was spotlessly clean and
the decor and furniture was of a very good standard. The care home cared for residents with dementia as well as ordinary residents. Particularly pleasing was easy access to well-tended gardens with tarmac walkways.

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Review of

Windsor Court Care Home

from S S (Friend of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely birthday celebration for my friend on her 90th.

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Review of

Windsor Court Care Home

from G H (Daughter of Resident) published on 21 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for over two years. He has always been treated well. The staff go over and above to get to know my father's likes and dislikes. He's a man who likes his own company and amazingly the home have been able to get him to take part in quizzes and other activities. He has also
changed his eating habits for the better. Well done Windsor Court, and thank you.

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Review of

Windsor Court Care Home

from M S (Son of Resident) published on 8 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff, plenty of activities going on.
My mother seems to be happy there.

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Review of

Windsor Court Care Home

from P S (Friend of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Saturday summer party was a very enjoyable day. The staff were excellent and the food was delicious and all the residents were really happy.

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Review of

Windsor Court Care Home

from P S (Daughter-in-law of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The garden party was a lovely day, everyone had a lovely day. The food was great, the staff are lovely and caring.

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Review of

Windsor Court Care Home

from Maria V (Daughter of Resident) published on 1 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently relocated my dad from Eastbourne to Windsor Court and the team have been amazing. From the day he moved in, the staff has been incredible, treating my dad with sensitivity and respect, listening to him but also to us as a family, finding what his needs and interests are, making sure he is
well cared for but can maintain his independence with support and dignity. My dad is so happy and relaxed despite this major life change and to see him smiling when we visit is such a relief. He is usually out in the garden, reading his paper, or in one of the activities on offer, all carefully planned. Each member of the team is cheerful and welcoming, they clearly enjoy working together to support the residents. The home itself is bright, clean and comfortable, my dad loves his room and en-suite and choosing what to eat from the delicious home-cooked meals on offer, and we love that he is safe, so happy and well cared for so thank you everyone at Windsor Court, you are brilliant!

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Review of

Windsor Court Care Home

from M B (Relative of Resident) published on 19 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my father-in-law during the summer party and it was a great experience, the food was lovely, all the staff were very attentive and supportive. I was really impressed with Windsor Court and surprised with the welcoming fun atmosphere. Thank you for your kindness and hospitality.

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Review of

Windsor Court Care Home

from P M (Son of Resident) published on 14 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the beginning (May 2023) I have found the team here to be very friendly and polite. They are all very professional and extremely competent. It's pretty well the same team as we had a year ago. This is not only good for Mum but also says a lot about the care and the high level of staff retention
they have.

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Review of

Windsor Court Care Home

from Sarah W (Respite Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I went on holiday to Cornwall. My Mum has dementia, she is very outgoing. I was so impressed with the time she spent at Windsor Court.
I picked her up today and she looked so well. The staff are so obviously caring
It is so reassuring to know she is safe. Her clothes were all washed
and packed
She had a busy social time. Made some friends. She said to me if I have to stay here again I don't mind. Love her and the team.

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Review of

Windsor Court Care Home

from Geraldine B (Daughter of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I joined my mother for lunch which was fish fingers and chips, which was tasty and nicely presented. Mum had the roast turkey and potatoes and said (as she always does) that the meat was tasty and tender. The atmosphere is always cheerful and bright in the dining room.

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Review of

Windsor Court Care Home

from Chris H (Nephew of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family would like to express our thanks to the staff of the care home. Our Aunt and Uncle were placed into Windsor court following a lengthy stay in Hospital in 2023.They were welcomed by all and that made a great difference. Sadly my uncle died in hospital following an illness. The home offered
to hold a small memorial wake for my uncle. This was arranged for last week and the home staff engaged fully with the family and my aunt in the preparations. Photographs were used to create a memorial slide show of my uncle's life with his wife. Background music was sourced that matched my relative's tastes. A memorial keepsake note was also created. Food and drinks were arranged for the visiting guests. The food was exceptional and even had labels created for some guests who had food intolerances. We all had a very memorable and pleasant afternoon in conversation and thoughts about my aunt and uncle's life together in the Bournemouth area over 50 years. Our thanks to all involved.

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Review of

Windsor Court Care Home

from V C (Niece of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredible!
What an amazing experience we had visiting our auntie. She has settled so well, the staff are so attentive and nothing is too much trouble. Residents truly live a full life here, with planned enrichment linked to their interests. We couldn't be more grateful and happy with the choice of
home.
Thank you so much.

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Review of

Windsor Court Care Home

from N H (Daughter of Resident) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first moment we moved my mother to Windsor Court up to present time, I can't praise enough the support I received from management and the staff have been beyond imagination. The safety, cleanliness, kindness and everything you can imagine. The best experience and I would recommend this care
home to everybody. Thank you very much for everything and your constant support.

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Review of

Windsor Court Care Home

from M H (Nephew of Resident) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy with the wonderful care and support that our aunt and uncle are receiving at Windsor Court. The staff have enabled them to settle here very quickly, they now refer to you as their home!

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Review of

Windsor Court Care Home

from M S (Friend of Resident) published on 28 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff. They are very welcoming and attentive. The administrator was kind and supportive during my visit. I joined for lunch with my friend, and the food was great. I would recommend this care home.

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Review of

Windsor Court Care Home

from Dee S (Wife of Resident) published on 7 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad I chose Windsor Court Care Home for my husband as the staff are so caring of all the residents. They are very kind and helpful, both to my husband and myself. In his previous care home, I used to worry about him all the time, but at Windsor Court I know I can trust them to do their absolute
best all the time, giving me so much peace of mind.

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Review of

Windsor Court Care Home

from Gemma H (Daughter of Resident) published on 23 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very welcoming and caring to only for residents but visitors too. It's a lovely home, with lots of activities and days out for residents, whether they were to be involved or stay in their rooms. Every week, they have one-on-ones with staff. However, my dad has been quite poorly lately and
can not move his arms. The staff here have been very patient and caring, and I am so very grateful for this, thank you.

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Awards / Recognitions (2)

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