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Care Homes Owned by Springfield Pantiles Cedars

9.5 Group Review Score (the average from all locations with a review score)
SPC Care Homes specialise in residential, nursing and dementia care packages that are organised to be appropriate to personal circumstances. The company owns three care homes, located in Ashford, Ashstead and Guildford, all of which strive for a pleasant social environment while also meeting the professional standards set up by care regulator CQC. Residents who choose SPC Care Homes have the advantage of placing their needs in the hands of a care provider that has many links with other health institutions, authorities and professionals, making for a flexible service that adheres well to particular needs. Both the mental and physical well-being of service users are treated as an integral part of SPC's services, together with the respect of residents' personal freedoms and lifestyle choices. ... Read more

Springfield Pantiles Cedars Locations (3)

 

3 Care Homes owned by Springfield Pantiles Cedars

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Springfield Manor Nursing Home

Hogs Back, Puttenham, Guildford GU3 1AQ 

9.9 36 reviews
"This is a lovely home with very caring and friendly staff and my uncle is well taken care of here. The grounds are well kept and it is nice…"   Read all 36 reviews
Location Type Care Home

Springfield Manor Nursing Home is a spacious care facility with 26 bedrooms and large grounds, that are ideal for a tranquil lifestyle as well as the efficient practice of effective healthcare. Service users benefit from en-suite bedrooms and large… Read more about Springfield Manor Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms from £1,250 / week
The Cedars

16 Fordbridge Road, Ashford TW15 2SG 

9.4 21 reviews
"I can not say enough good things about Cedars Care Home. From the moment we first visited, we felt welcomed and at ease. The staff are not…"   Read all 21 reviews
Location Type Care Home

Located in a pleasant residential area of Ashford, Middlesex, The Cedars Care Home is a fifteen-bed care facility that is ideal as an elderly care environment, as well as being suitable for individuals with a dementia-related illness. Residents have… Read more about The Cedars

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 15 Rooms
The Pantiles Care Home

67 Harriotts Lane, Ashtead KT21 2QE 

9.2 10 reviews
"My mother received wonderful care at Pantiles. The manager there is just excellent and all the staff so caring and well trained. My mother…"   Read all 10 reviews
Location Type Care Home

The Pantiles Care Home is an extensive facility located in Ashtead, Surrey, where it offers fifteen comfortable rooms for elderly residents with care needs to enjoy a relaxing retirement. The home has a range of extra health services on offer and… Read more about The Pantiles Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 16 Rooms from £1,300 / week

Springfield Pantiles Cedars Reviews (67)

9.5
Springfield Pantiles Cedars has a Group Review Score of 9.5 (9.479) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Springfield Pantiles Cedars must have a Review Score.

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Review of

The Pantiles Care Home

from Patricia J (Daughter of Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent four to five years cared for at The Pantiles where she was well looked after. I visited very often, daily as she declined. The staff and the manager were kind, caring and thoughtful. I had every confidence that Mum would not have better care anywhere else. Mum was able to die there,
not being sent off to hospital to die. I was and am very grateful for that. At 78 I am working towards booking in there myself when the time comes, as long as the current manager is still in charge. She is an excellent manager; efficient and kind.

Reply from Paula Stafford, Manager at The Pantiles Care Home

Thank you for your review. Your Mum had an infectious giggle that brightened everyone's day. I am glad we were able for her to remain in the home for her final journey.


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Review of

The Pantiles Care Home

from J B (Daughter of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received wonderful care at Pantiles. The manager there is just excellent and all the staff so caring and well trained. My mother always said how well cared for she was, and she just loved the food and her lovely room. I always felt she was in excellent hands there.

Reply from Paula Stafford, Manager at The Pantiles Care Home

Thank you for your wonderful feedback. Your mother was a remarkable lady, who was a pleasure to support.


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Review of

The Cedars

from P N (Son of Resident) published on 12 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not say enough good things about Cedars Care Home. From the moment we first visited, we felt welcomed and at ease. The staff are not only professional and attentive but also incredibly compassionate. They truly go above and beyond to create a warm, caring environment for all the residents.
The
facilities are always clean and comfortable, with a wide range of activities that keep residents engaged and stimulated. It's clear that everyone here is dedicated to making sure residents feel respected, valued, and loved.
Thank you to everyone at Cedars Care Home for giving our family peace of mind and providing such a wonderful place for our mother to call home. We highly recommend it to anyone looking for a small family environment care home.

Reply from Kasia Nasiadka, Manager at The Cedars

Thank you for your kind comments and the excellent feedback, much appreciated!


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Review of

Springfield Manor Nursing Home

from P S (Niece of Resident) published on 10 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely home with very caring and friendly staff and my uncle is well taken care of here. The grounds are well kept and it is nice to sit on the benches and look down into the valley. I also like the check-in and check-out system in the foyer and I think the security is very good.

Reply from Amit Parkash, Provider at Springfield Manor Nursing Home

I'm glad to hear that you appreciate the home and its beautiful views down the valley. It's great to know that the enhanced security in the front foyer is being well-received. Your feedback is always valuable, and it's wonderful to see positive developments in the home.


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Review of

Springfield Manor Nursing Home

from L B (Wife of Resident) published on 26 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were so caring and did so much to help my husband. I was treated very well and could always talk to the staff. The home is a very happy place.

Reply from Amit Parkash, Nominated Individual at Springfield Manor Nursing Home

Thank you for your kind words! It was a privilege for our team to care for your husband at Springfield. If you have any questions or need assistance, please don't hesitate to reach out.


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Review of

The Cedars

from J S (Wife of Resident) published on 11 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at The Cedars for the last year. He settled in well to the home and at all times when I visit I have been impressed with the kindness and caring nature of all the staff. I like the fact that it is a smaller care home than many others in the area.
The food is all cooked
fresh and always looks well-presented and tasty. The home has been completely redecorated in the past year and looks fresh and welcoming.
The care manager has been helpful with form filling as well as arranging transport for a hospital appointment with an appropriate carer to accompany my husband.

Reply from Kasia Nasiadka, Manager at The Cedars

Thank you for the lovely review and kind words, much appreciated! It's a privilege to be able to support your husband.


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Review of

The Cedars

from W M (Power of Attorney of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cedars held their summer BBQ on 28th June. Such a lovely day for all the residents and their families. Great entertainment from a lovely singer and the food was amazing. Thank you to all the staff for looking after all the residents and making it such a special day for everyone.

Reply from Amit Parkash, Nominated Individual at The Cedars

Thank you for coming down, and I'm glad you enjoyed the singer and BBQ.


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Review of

Springfield Manor Nursing Home

from Angus M (Son of Resident) published on 16 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Springfield now for a couple of months and has settled in very well. The whole care team from the management to the nurses are very efficient, professional and diligent. I was worried at the start how my father would react to moving from his home of many years to a residential
home but the staff have dealt with him perfectly with compassion and humour. The home has a lovely family feel to the place, a very relaxing environment. Also communication with the management team has been excellent, I would highly recommend Springfield to anyone.

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Review of

The Cedars

from S M (Wife of Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a small care home, more like a house than a home. The carers are so good and kind. They watch the resident's every move, for safety. The meals are cooked on-site.

Reply from Kasia Nasiadka, Manager at The Cedars

Thank you for your feedback, it's much appreciated!


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Review of

Springfield Manor Nursing Home

from Roy P (Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am not sure, quite what to say. I am being very well looked after. All staff are helpful and friendly, the nursing home is very nice, with plenty of space and large grounds.
It is a vast improvement to hospital, when you need all-round care, but are not critical.
I will end by saying, I am happy
here.

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Review of

Springfield Manor Nursing Home

from Tracy M (Daughter of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have been happier with our choice of Springfield Manor for Dad. The physical and emotional care was wonderful. We felt welcome from the start, and confident that Dad would be looked after. Not just with his physical needs, but also respected as an individual and treated with dignity. We
saw the same staff working there consistently, they knew our names and all family members. They knew Dad and his family and friends who visited. We were given updates on who had visited and what Dad had done that day, which made us feel part of his life. He was always looked after so well. The communication to the family was great and any medical concerns were immediately shared. You didn’t just feel like another family, you felt like the only family there. It doesn’t feel clinical, despite being equipped to be so. It felt as much like home for Dad as it could. I will be eternally grateful to everyone at Springfield for the care, compassion and love they showed Dad and our family.

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Review of

The Pantiles Care Home

from A G (Grandson of Resident) published on 8 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home that has provided years of loving care to my grandfather. Holistic and pragmatic approach. Very well led, with an engaged and experienced team. Nice setting and appropriate facilities. Always clean.

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Review of

Springfield Manor Nursing Home

from Susan C (Wife of Resident) published on 8 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I set foot in Springfield, I knew it was the correct place for my husband. The staff were happy and welcoming, nothing was too much trouble. The staff were long-term permanent as opposed to agency so it was good that my husband could over time recognise voices and faces if at times he
couldn't always remember their names. The staff also made a point of getting to know my husband and were able to relate to family members such as the grandchildren making them very welcome. I felt very happy leaving him in their care and trusting them to do their best to keep him safe, comfortable and happy as much as possible. Staff always treated his personal care with dignity and kindness which was very important to know. I was made to feel welcome whatever time I arrived and never made to feel in the way. I was very happy with the care and it was the right place for him to be.

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Review of

The Pantiles Care Home

from Jennifer M (Daughter of Resident) published on 5 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father receives could not be better. The staff are brilliant and when I visit him you can tell that he is well looked after. The home is managed by an experienced manager, she really sets a positive tone in the home and is a true leader. The patience that the staff have is incredible and
to know that your 'loved one' is being so well looked after means that I personally have never had to worry about my father. He has always interacted well with the staff. It is great to see the banter between the staff and the residents and I think that this has a lot to do with the size of the home. The staff truly get to know their residents and really care about them. My father has on a couple of occasions been pretty ill but due to the overall care he has received and he has survived on both occasions which has inevitably given me longer with him than I otherwise would have had. I also want to mention one member of staff in particular who has developed a special bond with my father which is great to see.

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Review of

Springfield Manor Nursing Home

from Annette G (Daughter of Resident) published on 14 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were very friendly and kind. Everyone made my mother so welcome. All the staff were very friendly to all my mother's relatives and friends. The home was very clean and the view is amazing.

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Review of

Springfield Manor Nursing Home

from R S (Daughter of Resident) published on 7 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is being treated with the utmost care and dignity by all the staff at Springfield Manor. She is unable to communicate her needs herself but the patience and kindness shown to her is obvious when we visit. She struggles to eat but the carers persevere and she is healthy and happy. Communication
is easy and positive from everyone at the home.

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Review of

Springfield Manor Nursing Home

from Zoe S (Daughter of Resident) published on 7 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was with Springfield for about 2 years. He had an extremely severe stroke a few years previously. He came here as he was in need of full-time care. Dad was well cared for, the staff were lovely, caring and helpful. They welcomed me in each week, out of hours as I didn't finish work early.
The
home has a beautiful view across the green valley - Dad loved being outside - we would sit out on the terrace or the grass on sunny days.
Sadly we lost Dad a couple of weeks ago - they could not have been more supportive, we could go to Dad anytime and stay as long as we wanted (even through the night) their end-of-life care was great and they were sensitive to give us our personal time - as much as we wanted.
Thank you to all of you, keep up the good work.

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Review of

Springfield Manor Nursing Home

from Don S (Husband of Resident) published on 27 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife transferred to Springfield Manor Nursing Home after a lengthy and complicated illness in hospital. She was weak and required nursing care for some issues that remained. Within 1 week there was a noticeable improvement in her condition, and she continues to improve; gaining weight and looking
more like her old self. No doubt, the change to the warm and friendly environment helped her. But I think what helped most was the staff – so welcoming and professional, they are attentive and provide excellent care. I know most of them through my visits. I would like to mention the manager, who is not only a qualified nurse, but also the one who sets and manages the high standards of the nursing home. Situated on the Hogs Back with a southerly aspect looking over the North Downs, the patio on a sunny day offers great views, and is very peaceful for residents and visitors alike.
I have no hesitation in recommending Springfield Manor Nursing Home.

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Review of

Springfield Manor Nursing Home

from Jane B (Sister of Resident) published on 27 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care of my brother in the care home. Staff very helpful, very pleasant at all times. Good communication with family, always have time to explain of any problems with my brother. Always available when we need them.

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Review of

Springfield Manor Nursing Home

from Gordon M (Husband of Resident) published on 20 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have had a great Summer. We did manage to sit outside on the Patio on several occasions. My wife's Dementia is getting worse every day. The management and dedicated staff take great care in looking after her because she can be very difficult at times. She has problems at night, but the
staff do take care of her. The entertainment this summer has been well received by the residents, and look forward to the oncoming trips. Top marks to the management and staff.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Springfield Pantiles Cedars

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Frequently Asked Questions about Springfield Pantiles Cedars

How many Care Homes does Springfield Pantiles Cedars own?

Springfield Pantiles Cedars own 3 Care Homes.

Which Springfield Pantiles Cedars Care Homes have the highest review score?

Springfield Manor Nursing Home, The Cedars & The Pantiles Care Home have the highest review score.
Springfield Pantiles Cedars in Surrey

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