22-24 Arundel Drive East, Saltdean, Brighton BN2 8SL
"My mum is very happy at Arundel Park Lodge which means we are happy. I can't praise the staff enough for their patience and care. Mum is…" Read all 29 reviews
Arundel Park Lodge provides residential and nursing care to up to 30 people with a range of needs. Located in the seaside village of Saltdean, on the south coast, residents can use direct bus routes to both Brighton and Newhaven. There is a large… Read more about Arundel Park Lodge
40/42 Pembroke Avenue, Hove BN3 5DB
"I can't speak highly enough - Glentworth House Nursing Home has been fantastic for my mother, both management and care home staff are…" Read all 24 reviews
Glentworth House nursing home provides residential, nursing, mental health, palliative and dementia care to up to 33 older people and adults with learning disabilities, from respite stays to long-term residence. Situated on a peaceful residential… Read more about Glentworth House Nursing Home
Submitted via Postal Card • Report
Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your lovely review of our service. Relatives and residents feedback is such an important part of our work to ensure that we review what we are doing and ensure that we reflect on this to continually improve our practice and ways of working. We aim to listen to feedback and act accordingly to ensure that the residents are happy and well cared for. I note the rating for activities as 3 stars and would welcome any feedback on changes that we can make to improve this, however, I know your mum does not generally like to join in and her choices are respected.
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Submitted via Postal Card • Report
Reply from Paul Cartwright, Manager at Glentworth House Nursing Home
Thank you for your review. The care team are always happy to try and do extra little things for all residents.
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Submitted via Postal Card • Report
Reply from Paul Cartwright, Manager at Glentworth House Nursing Home
Thank you for your kind words. All staff are very positive, supportive and approachable in their roles. We all enjoy our jobs.
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Submitted via Website • Report
Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your review, it is always a pleasure to read such positive comments and feedback about the service and the care that we provide all of our residents. I will be sure to share your feedback with the team as it is important that we acknowledge their hard work and care.
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Submitted via Website • Report
Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your review, it is much appreciated. The team work hard in meeting individuals' needs and respects personal choice in accessing activities and social events within the home. The team ensure all residents are informed of what is happening within the home and encourages everyone to join in, but respect wishes and preferences if group activities are not a resident's choice.
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Submitted via Postal Card • Report
Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you very much for your feedback, I will pass on your comments to the team, we always aim to do everything we can to meet each resident's individual needs and your feedback supports the amazing work that the team do on a daily basis. I am always happy to read our relative's positive comments.
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Submitted via Postal Card • Report
Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for taking the time to complete a review card for the service. We welcome feedback so if you have any suggestions which may support us to increase our overall score I would welcome the opportunity to meet with you and discuss these.
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Submitted via Postal Card • Report
Reply from Paul Cartwright, Manager at Glentworth House Nursing Home
Thank you for your kind words. We know it can be hard when you do not live nearby, so our daily chats are very welcome by all.
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Submitted via Postal Card • Report
Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
The home has experience of caring for people with Huntington's Disease and the team work hard to ensure person centered care is at the forefront of our care delivery. Thank you from the team for your positive feedback, this is always welcomed and much appreciated.
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Submitted via Postal Card • Report
Reply from Paul Cartwright, Manager at Glentworth House Nursing Home
It is a pleasure looking after your mum. It was wonderful to be able to get her in the garden and lounge. The smile on her face said it all.
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Submitted via Postal Card • Report
Reply from Paul Cartwright, Manager at Glentworth House Nursing Home
Thank you for your kind words. We love looking after your sister who has really settled in to the home well.
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Submitted via Postal Card • Report
Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your lovely feedback about our service, the staff team here all work so hard and enjoy caring for the residents who live with us.
We all see this as our second home and family.
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Submitted via Postal Card • Report
Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Your mum is a real pleasure to care for, we have all grown very fond of her and we welcome your feedback and comments in order that we can review our provision and make sure all residents who live here have the best possible experience.
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Submitted via Postal Card • Report
Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your kind feedback about our home and the care your father receives from us. I will share your comments with the staff team as we always welcome such positive acknowledgement of the work that we do.
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