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Care Homes Owned by Venturi Healthcare in Merseyside

9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Venturi Healthcare in Merseyside

Only the locations & reviews in Merseyside for Venturi Healthcare are showing below.

View the details of all 6 locations (with 167 reviews) owned by Venturi Healthcare

Venturi Healthcare Locations in Merseyside (4)

 

4 Care Homes owned by Venturi Healthcare in Merseyside

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Mother Redcaps Care Home

Lincoln Drive, Wallasey CH45 7PL 

9.7 44 reviews
"This home has helped my mum and supported myself so much since bringing my mum here. The staff are so friendly and I'm always welcomed with…"   Read all 44 reviews
Location Type Care Home

Mother Redcaps Care Home is a purpose-built care facility specialising in nursing, residential and dementia residential care. The site has a fantastic view of the River Mersey and promenade and has been of historical significance to the local community… Read more about Mother Redcaps Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 51 Rooms
Byron Court Nursing Home

Gower Street, Bootle L20 4PY 

9.7 29 reviews
"My father has lived in Byron Court Nursing Home for more than twelve months. From our very first visit, we were impressed by the staff,…"   Read all 29 reviews
Location Type Care Home

Byron Court Nursing Home carries out a service that is based on placing clients at the heart of all decisions taken, with professionals committed to a supportive and person-centred approach. The comfortable accommodation is ideal for those with nursing… Read more about Byron Court Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 52 Rooms
Burgess Manor Care Home

100 Fleetwood Road, Southport PR9 9QN 

7.9 10 reviews
"After Covid, my brother became seriously unwell with long-term medical needs and he was finally given the gift of a new home at Burgess…"   Read all 10 reviews
Location Type Care Home

Burgess Manor Nursing Home is independently owned and has built up its reputation by providing bespoke care, with a strong focus on kindness and personal happiness. The home benefits from a pleasant location, with views of the neighbouring golf course… Read more about Burgess Manor Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 53 Rooms
Blair House Care Home

18 Roe Lane, Southport PR9 9DR 

10 reviews
"Staff were so lovely and kind my sister is very well looked after. She has been in Blair House for over a year. The manager is so kind and…"   Read all 10 reviews
Location Type Care Home

Blair House Care Home prioritises independent lifestyle, while offering skilled and bespoke care to suit the needs of each resident. Kind, experienced and understanding nurses and support staff have been recruited in order to live up to the home's… Read more about Blair House Care Home

  • Care Provided
  • Nursing
  • Learning Disability
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • Eating Disorders
  • Substance Misuse
  • 41 Rooms

Venturi Healthcare Reviews in Merseyside (93)

9.2
Venturi Healthcare has a Group Review Score of 9.2 (9.160) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Venturi Healthcare must have a Review Score.

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Review of

Mother Redcaps Care Home

from R C (Son of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has helped my mum and supported myself so much since bringing my mum here. The staff are so friendly and I'm always welcomed with a smile and they always keep me updated with anything that goes on. My mum receives fantastic care with meal plans, personal care and activities, but most importantly
she is treated with dignity. Finding out my mum has dementia was very difficult for myself, but the people here have helped support me with advice amd even just talk to me about how my day was. I fully recommend this home to anyone who has a family member or friend who needs care.

Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I am please to her that you are happy with the services provided by the team at Mother Redcaps. I will ensure this is shared with them.


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Review of

Byron Court Nursing Home

from D C (Daughter of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived in Byron Court Nursing Home for more than twelve months. From our very first visit, we were impressed by the staff, their helpful and caring attitude and the cleanliness of the building. My father settled in very well and from the outset has been happy and comfortable there.
He
is monitored regularly and is always well cared for, well-fed, warm, clean and above all, happy and content.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I am pleased to hear that your father is settling in well at Byron Court and you are happy with the services provided. I will ensue this is shared with the team.


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Review of

Mother Redcaps Care Home

from Stephen B (Friend of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service.

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Review of

Mother Redcaps Care Home

from David L (Respite Resident) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank you enough for the care I have had while I was staying at the care home and I thank you all for the care. Thanks again to all the very pleasant staff.

Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I am pleased to hear you were happy with the service provided during your stay at Mother Redcaps. I will ensure this is shared with the team.


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Review of

Byron Court Nursing Home

from Jo M (Daughter of Resident) published on 26 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only in Byron Court Nursing Home for a couple of weeks but he was treated with kindness and respect at all times.
Staff were kind, friendly, professional and always had time to talk to me and my family. Little details were attended to and the greatest care given.
I cannot speak highly enough
of the staff. They were described to me as "angels" and I concur.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely review. I am pleased to hear that you were happy with the services provided in the short time your dad was at Byron Court. I will ensure this is shared with the team.


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Review of

Byron Court Nursing Home

from Sarah J (Daughter of Resident) published on 8 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was diagnosed with dementia, she went to Byron Court Nursing Home originally for respite care, this was a difficult time for the family as a previous attempt with another care provider was really negative. From walking into Byron, my sister and I felt welcomed, all of the staff were professional
and so friendly! From handyman, domestics, admin, activities coordinator, kitchen staff, carers, nurses and management - and of course, the residents, make the place a very friendly and compassionate place to be. Mum settled in really quickly and ended up staying as a resident, she's always smiling, looks safe and well and most importantly, engaged and enjoys banter with staff! I feel really welcome whenever I visit and enjoy spending time there, the staff really care about Mum and have supported the whole family through some really difficult times, they are an amazing group of people, I hope they all get some recognition from positive reviews and they feel valued as the committed staff team that they truly are.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I am pleased to hear that your mum has settled in well at Byron Court and you are happy with the services provided. I will ensure this is shared with the team at Byron Court.


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Review of

Byron Court Nursing Home

from K L (Daughter of Resident) published on 24 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Byron Court Nursing Home for two years now, even though it was really hard to make that decision I knew it was the best. My dad has settled in well and the staff are lovely, they always give me good feedback on my dad when I attend the care home or ring up. The staff always go around
being happy and making sure my dad is okay. Tthere is always music on or the telly for the residents. If anyone was looking to put a loved one in a care home, would highly recommend Byron Court.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I am glad to hear your dad has settled in well at Byron Court and you are happy with the services provided. I will ensure this is shared with the team.


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Review of

Byron Court Nursing Home

from Norman H (Brother of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved to Byron Court at the end of February 2024 from assisted care as her overall health had deteriorated and she needed nursing care. I have found the home very inviting, the staff have been very caring, helpful, and thoughtful towards my sister and have been very sensitive as she has adjusted
to her new home and environment. The home is well managed, is clean and the food provided is excellent.
Overall I am pleased that my sister is being cared for in a compassionate way and is being given the best care possible by caring staff. Any concerns that I have had have been immediately dealt with by the staff and management. I would certainly recommend it to anyone who requires nursing care.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I am pleased to her that your sister has settled into Byron Court and that you are happy with the services provided. I will ensure this is shared with the team.


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Review of

Byron Court Nursing Home

from Claire M (Daughter of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mum from a mediocre care home to Byron Court. Best decision we ever made for my mum. She is so much happier. The staff are amazing, nothing's too much trouble. They keep everything fun and happy for all their residents. Music's always playing, everyone is lively. They also make sure the
families of the residents are happy. The member of staff who greeted us to look around said they are here for my mum and us, her family, and they truly are. I feel like I can finally breathe, as I know my mum is well cared for. Thanks so much to all the staff.

Reply from Jenna Bethell, HR Manager at Byron Court Nursing Home

Thank you for your kind words, Claire, we will pass this on to our team at Byron Court!


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Review of

Burgess Manor Care Home

from Chloe M (Friend of Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overall happy with the support my friend gets. Good staff support.

Reply from Jenna Bethell, HR Manager at Burgess Manor Care Home

Thank you, Chloe, we appreciate your feedback and will pass this on to the team.


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Review of

Burgess Manor Care Home

from M F (Sister of Resident) published on 10 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After Covid, my brother became seriously unwell with long-term medical needs and he was finally given the gift of a new home at Burgess Manor Care Home.
There are not enough words to say how truly grateful we are to the warm welcome, patience, acceptance and professional approach everyone shows. Thank
you from the bottom of all our hearts for all that you do each and every day.

Reply from Joanne Willis, People Partner at Burgess Manor Care Home

Many thanks for your lovely feedback. I am pleased to hear you are happy with the services provided at Burgess Manor Care Home and I will ensure this is shared with the team.


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Review of

Byron Court Nursing Home

from T M (Husband of Resident) published on 10 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We've found the staff to be very polite and helpful.
Nothing is too much of a problem.

Reply from Joanne Willis, HR Officer at Byron Court Nursing Home

Many thanks for your lovely feedback. I will ensure this is shared with the team at Byron Court.


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Review of

Byron Court Nursing Home

from Diane R (Friend of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home... nothing is too much trouble for the staff here. The food is always lovely... such caring staff, always on hand to speak to. I would recommend this care home should any of my friends or family members need this care in the future.

Reply from Joanne Willis, HR Officer at Byron Court Nursing Home

Many thanks or your lovely review. I will ensure this is shared with the team at Byron Court.


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Review of

Burgess Manor Care Home

from Thomas G (Brother of Resident) published on 24 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and efficient staff. My sister is well cared for. Can be difficult to contact home by phone.

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Review of

Burgess Manor Care Home

from Gerry L (Brother of Resident) published on 24 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall, the experience is generally satisfactory, although my sister has highlighted that staffing levels have been below the level expected for the nursing wing. There are no issues with the staff, but due to the levels they are struggling to cope with residents' needs fully. Since the change from
food being made on-site to the pre-prepared meals, this has been a backward step. All the staff who deal with my sister are always pleasant and she gets on well with them.

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Review of

Byron Court Nursing Home

from Ian T (Son of Resident) published on 8 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I was comforted to know that my mother was being well looked after. Any concerns we had were dealt with in a timely manner once raised with management. Most importantly, the overall care and compassion shown to Mum was very good and this was down to the quality of the carers and nursing staff,
who always did their best to help my mum through her daily battle with dementia, seeing to her needs and enabling her to live in peace and with dignity.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely review, I will ensure this is shared with the team at Byron Court Care Home.


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Review of

Byron Court Nursing Home

from Brian R (Friend of Resident) published on 11 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend, who I called my aunty was a resident at Byron Court for two weeks before passing. The care she received was outstanding. Every staff member was exceptional, caring, and professional 100% of the time. Nothing was too much trouble. In a time where care homes are under intense media scrutiny,
I must say Byron Court is beyond reproach. Thank you so much for your help at this time!

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely review, I am happy to hear that you are pleased with the services provided at Byron Court. I will ensure this is shared with the team.


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Review of

Mother Redcaps Care Home

from Christine M (Daughter-in-law of Resident) published on 29 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely and attentive to my mother-in-law.
Her room is always clean and tidy.

Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I will ensure this is shared with the team at Mother Redcaps.


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Review of

Mother Redcaps Care Home

from Tim B (Son of Resident) published on 8 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in well and feels happy and secure.

Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your feedback. I am happy to hear that your Dad has settled in well at Mother Redcaps.


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Review of

Mother Redcaps Care Home

from Heather H (Wife of Resident) published on 30 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for five months. Staff are very nice. Bedroom fine. Very picky with his food, most days he eats it.

Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I will ensure this is shared with the team at Mother Redcaps.


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