Gorsemoor Road, Heath Hayes, Cannock WS12 3HR
"My Mum arrived at The Heathers still very poorly after several stays in hospital in the previous 6 months. Her experiences prior to this…" Read all 43 reviews
The Heathers aims to offer the highest standards of care and the friendly and welcoming staff work tirelessly to ensure each resident feels safe, cared and well looked after. The home provides care for older people, those living with dementia as well… Read more about The Heathers
New Road, Ash Green, Coventry CV7 9AS
"My dad lived at the haven for the last three years having vascular dementia and a grand age of 92 at the time he passed . From the moment…" Read all 50 reviews
The Haven Nursing Home offers pleasant, rural surroundings that are ideal for the practice of skilled care and a comfortable retirement, set up to support older people and with good wheelchair access. Staff are highly-trained in quality methods, including… Read more about The Haven Nursing Home
751/753 High Street, Goldenhill, Stoke-on-Trent ST6 5RD
"Our experience with the home was excellent. The care given to our dad was kind, thoughtful, and with dignity. The home has a friendly and…" Read all 30 reviews
The Old Vicarage Nursing Home is situated on the high street in Goldenhill, Staffordshire, to the north west of Stoke-on-Trent. The home is registered to provide personal and nursing care to people over the age of 65 years. It provides long stay,… Read more about The Old Vicarage Nursing Home
16-18 Johns Lane, Great Wyrley, Walsall WS6 6BY
"Over the last few years, my wife has had various falls and now dementia. The Conifers was recommended to us and my wife has stayed their…" Read all 47 reviews
The Conifers provides short-term, long-term and respite care services (nursing, residential and palliative) for both men and women over 60. The Conifers is located in the village of Great Wyrley and is convenient for Cannock and Walsall. There is… Read more about Conifers Nursing Home
2-4 Clarendon Place, Leamington Spa CV32 5QN
"Eversleigh House needs to be refurbished to bring up to date and that is planned to start soon. Don't let that put you off, the kind and…" Read all 51 reviews
Eversleigh Nursing Home is located in the centre of Royal Leamington Spa, which is surrounded by Warwickshire's rolling green countryside. The nursing home is easily accessible, being near main roads, bus routes and is also five minutes walking distance… Read more about Eversleigh Nursing Home
52/62 Albert Road, West Park, Wolverhampton WV6 0AF
"My dad moved here in January 2024, aged 93, and has found a new lease of life. The staff are fantastic - special shout out to the care…" Read all 51 reviews
Eversleigh Care Centre is located in a residential area in West Park in Wolverhampton and has good rail and road links to the nearby M54 and A41. The care centre is ideally situated for local amenities for residents and visitors and provides personal… Read more about Eversleigh Care Centre
Submitted via Website • Report
From Admin too care staff and handymen all were friendly and efficient.
On
Reply from Tracey Burke, Home Manager at The Heathers
Thank you very much for your kind words which I will pass on to the staff team. It was a pleasure to care for your Mum and provide you with support at this sad time.
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Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home
Hi Stephen,Thank you for your kind words I will pass your comments onto the team. Kind regards, Home Manager
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Reply from Paul O'Grady, Operations Director at Eversleigh Nursing Home
We sent a response to this person following receipt of their concerns. To say the care is poor is just rubbish. Our staff are dilligent and caring and work hard to meet the needs of our residents. However, not everyone can deal with aggressive questioning which is why we ask that people discuss any concerns with the nurse in charge. We accepted there were some concerns with the laundry service which we are working on but we have not lost the personally supplied duvet. the clothes that you had not seen come back were mislaid before the attach a tag was applied.It is not right to say the food is like school meals and stodgy. We provide dishes that are created in consultation with the residents to produce a summer and winter 4-weekly menu. Our freshly prepared meals include vegetables and fruit and we also make cakes and snacks for in between meals. All our residents have a review with the head chef on a monthly basis and they like, dislikes and preferences are considered.
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Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home
Thank you for your kind words they are greatly appreciated. It was a please to have Horace in our care. Wishing you all the best in the future. Kind regards, Home manager
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Reply from Louise Jacox, Home Manager at The Haven Nursing Home
Thank you so much for your kind words. I will pass this on to the team.
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Reply from Michelle Shepherd, Office Manager at Eversleigh Nursing Home
Thank you for your lovely review which I will share with the whole team. At Eversleigh Nursing Home we take pride in supporting residents and their families. We are also looking forward to the refurbishment starting.
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Reply from Paul O Grady, Operations Director at Eversleigh Nursing Home
Thank you so much for your wonderful review. we are always delighted when we can meet the needs of the people who stay with us. I will pass on your kind review to the team.
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Reply from Amy Haughton, Office Manager at Conifers Nursing Home
Thank you for your kind review. We will pass your kind words on to the staff. Kind regards.
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Reply from Paul O Grady, Operations Director at Eversleigh Nursing Home
Thank you so much for the wonderful review of our home and service which I will share with the family. We strive to always offer the best service and high standards of care and it gives us great pleasure when we find that we have met the needs of our residents and their families.
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Reply from Louise Jacox, Home Manager at The Haven Nursing Home
Thank you so much for your kind words, I will pass it onto the team.
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Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home
Thank you for your kind words, they are greatly appreciated. Kind regards, Home Manager.
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Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home
Thank you for your kind words. We are in the process of upgrading our rooms and replacing furniture. We have a dedicated chef, head cook and kitchen team. I am pleased that you enjoy your meals and the cakes that are made fresh on site. Kind regards, Home Manager.
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Reply from Anna Whitehouse, Home Manager at Conifers Nursing Home
Thank you for your positive feedback. I will ensure this is passed onto the team.
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